they said what? reputation management for landscaping professionals

503.581.45541436 Commercial St. NE, Salem, OR 97304LearnMore.LocalLandscapingReviews.com

LocalLandscapingReviews

Powered by

Presented By:

“They Said What?”

Presented By

Tim FahndrichDigital Marketing

Specialist

Reputation Management For Green Industry

Professionals

Presented at: OLCA Salem Chapter Meeting



Powered by

The Game Has Changed

Whether we're shopping for corn flakes, concert tickets, a honeymoon in Paris, or a new landscaping company, the Internet has dramatically changed how we decide what to buy.



Powered by

The Game Has Changed

1 Find Your Business

2 Research Green Industry and Home Improvement Companies

3Make Purchasing Decisions

This Has Changed How We …



Powered by

There Are Four Primary

Drivers Of This Change



Powered by

1 Search



Powered by

2 Reputation& Reviews



Powered by

3 Social Media



Powered by

4 Mobile

6 in 10 mobile users will leave a website if it's not

optimized for small screens. 60% will NOT

waste their time if it's not easy!



Powered by

Why Should Local Green Industry Companies Care About Reputation

Management?



Powered by



Powered by

This is the world we live in …



Powered by



Powered by

• Do you have a steady stream of online reviews?• Are your local listings accurate, consistent, and complete?• Are you active on social media profiles, showing that you are alive and well in the online community?• Is your website professional and mobile friendly?• Are people mentioning your business in positive ways?

When Prospective Customers Google Or Searches For Your Business, What

Do They See?



Powered by

Referrals ReviewsPrivate Public1x Event Ongoing ImpactGiven to 1 Person Unlimited Reach

What About Word-of-Mouth?“I Get Most Of My Customers From Word of

Mouth”



Powered by

Steps To Building A 5 Star Reputation



Powered by

Build A “Reputation Matters” Culture1



Powered by

Ask for reviews and feedback from your customers2



Powered by

Promote Your Positive Reviews3



Powered by

Capture Negative Reviews Privately4



Powered by

Monitor What People Say About Your Company5



Powered by

Manage Your Local Listings For Accuracy & Consistency6



Powered by

How Do You Stack Up?



Powered by

Presence Reputation Social



Powered by

Questions?



Powered by

If you’d like a complimentary strategy review

of your business, give me your card

or call me at 503.581.4554

Thank You!

http://locallandscapermarketing.com/