TTC°TRANSPORT TEMPERATURE CONTROL

THERMO KING MOVES FORWARD WITH NEXT-GENERATION REFRIGERANT SOLUTION

THE SUPER NETWORK BEHIND THERMO KING

HIGH STAKES IN PHARMACEUTICAL TRANSPORT

GET FRESH EXPERTISE FROM THERMO KING

2 3

A MESSAGE FROM

DWIGHT GIBSON

INNOVATION AND SERVICE

For more than 75 years, Thermo King has been leading the industry with innovation and service. You will find that this issue of TTC is filled with examples not only from our Truck and Trailer product lines (meeting PIEK norm levels is the most outstanding feature), but also from Bus (think about sustainable options in hybrid and electric designs), Aftermarket (genuine parts built to perform reliably) and Telematics (choices for all to meet compliance requirements and offer peace of mind).

To further showcase this innovative technology, a roadshow is making stops throughout Europe until September. See pages 20-21 for more details.

Pharmaceutical transport is another area Thermo King proudly attends to, ensuring that product and temperature integrity is maintained on high value loads that often contain life-saving medicines or plasma. See pages 22-23 to learn about several Thermo King products that are meeting the needs of various customers, including a new portable ColdCube™ Pharma Container.

When it comes to service, the Thermo King Global Dealer Network has set the standard for our industry. Being true experts in the field, Thermo King dealers are highly trained and committed to our customers. They have been a key element to our longevity and success since our beginnings back in 1938. Read more about our ‘Super Dealer Network’ on page 12.

In terms of industry buzz, the finalisation of the European Union F-Gas Regulation has certainly raised questions from customers and manufacturers alike. As a leader in the transport refrigeration industry, Thermo King has been preemptive in researching, planning and testing of next-generation refrigerants. Our findings have led us to R452A, a refrigerant choice we believe will deliver high performance with significantly lower GWP. See page 4 to learn more.

Dwight Gibson Vice President & General Manager of Thermo King Truck and Trailer Europe, Middle East and Africa

TABLE OF CONTENT

A MESSAGE FROM DWIGHT GIBSON3

TELEMATICS1020 CRYOTECH:

TIME TO CHANGE

TRAILER PRODUCT NEWS6

SUPER DEALER NETWORK12

PHARMASOLUTIONS22

WORLD-CLASS MANUFACTURING IN KOLIN14

TRUCK PRODUCT NEWS8

LEADING THE INDUSTRY4 BUS

PRODUCT NEWS16AFTERMARKET NEWS18

Get the tool on thermokingalarmcodes.com

SMOOTHDELIVERY

NO MATTERWHAT

TK Alarm Codes on your customers’ smartphone:turning alarms into a clear course of

action to protect valuable cargo.

4 5

THERMO KING OFFERS NEW CHOICES TO REDUCE GREENHOUSE GAS EMISSIONS

LEADING THE INDUSTRY

Thermo King announced that it will offer its customers in Europe, the Middle East, and Africa (EMEA) a choice on how and when to reduce its greenhouse gas (GHG) footprint.

From the beginning of January 2015, Thermo King offers a new line of trailer and self-powered truck units that are energy efficient and reliable and use a next generation refrigerant that has about half the global warming potential (GWP) of refrigerant currently used. At the same time, for those transport customers who want to transition their existing units, Thermo King offers replacement service

through its dealer network. In 2016, Thermo King will then offer the same benefits with vehicle powered truck products.

“Our intent is to offer operators a choice of how and when to lower their GHG footprint without compromising the efficiency, reliability and overall product performance they expect from Thermo King,” said Ray Pittard, president of Thermo King North America and EMEA. “We made a significant investment in research and development, testing and the appropriate ATP approvals in order to bring product and service alternatives to market.”

In anticipation of the European Union’s 2014 F-Gas Regulation, Thermo King, in close partnership with refrigerant manufacturer, DuPont, selected the R-452A for this alternative line of transport refrigeration products.

“Since its inception by Thermo King in 1938, the transport refrigeration industry has been using class A1 refrigerants that are safe, non-flammable and have the lowest toxicity,” said Pittard. “The R-45A that is used in our products is the safest, most environmentally responsible, and technically and commercially viable solution for applications ranging from transport

refrigeration to mobile air-conditioning. Plus, it has about half the GWP of refrigerants currently used today.”

“The new line of Thermo King products offers the same high level of performance as today’s portfolio including the same cooling capacity, pull-down and fuel efficiency,” said Dwight Gibson, vice president, Thermo King EMEA. “In addition, retrofitting current products with the next generation of refrigerant is a compatible solution which means that operators can increase their return on investment of units they already own with lower fuel consumption and emissions, and retaining the residual value of the equipment.”

Thermo King will continue to offer its transport customers its current line of transport refrigeration products, and ensure that they receive optimum levels of service throughout the products’ lifecycle and until customers are ready to transition.

What this means for Thermo King CustomersThe new, low-GWP refrigerant replaces the currently used R-404A in all Thermo King air conditioning and refrigeration solutions. There are some significant customer benefits of Thermo King products engineered to use R-452A including:

• Environmental warming impact reduction: Thermo King’s unique micro- channel coil technology reduces the charge significantly. Combined with the low GWP of R-452A, the net impact is a 67 percent reduction in CO

2

equivalent warming impact.• Safety: R-452A is a class A1 refrigerant denoting lowest toxicity, and non- flammability.• Performance and reliability: Unit performance remains unchanged, providing the same cooling capacity, pull-down and fuel efficiency. • Value: Refrigerant convertibility helps ensure the long-term viability and

residual value of operators’ equipment today.• Serviceability: easy to retrofit and less consuming, which means it needs to be changed less frequently and reduces operating costs.• Ease of transition: the conversion to R-452A requires minimal rework.

To learn more about this next-generation refrigerant solution, contact a Thermo King representative.

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ASDA CHOOSES SLXe SPECTRUM WHISPER™ PRO TO BUILD A GREENER, QUIETER FLEET

TRAILER PRODUCT

NEWSCUSTOMER FOCUS

The whisper-quiet SLXe Spectrum Whisper Pro is the only PIEK-certified multi temperature trailer refrigeration unit available on the market that answers to the growing demand from distribution companies to limit fleet noise levels. The SLXe Spectrum Whisper Pro enhances time and cost effectiveness of each delivery and increases fuel efficiency and sustainability of the delivery operations. “Multi temperature trailer units offer flexibility, efficiency and optimise fleet utilisation by allowing a variety of products to be stored at different

temperatures within the same vehicle,” said Michel Poinsignon, product leader for trailer and rail refrigeration and heating for Thermo King in Europe, the Middle East and Africa.

“Supermarkets, distribution centres and the food-service industry benefit from the capability of delivering fresh, chilled and frozen products in a single trailer. They can now all get the benefits of multi temperature delivery in whisper-quiet packaging.”

PIEK compliant The SLXe Spectrum Whisper Pro complies with the most stringent and most recent PIEK requirements by

using patented geo-fencing controllers to automatically switch into low-noise mode when entering a controlled zone.

A full package The SLXe Spectrum Whisper Pro provides the operator with compliance and flexibility while having all the advantages of a one-piece, autonomous unit. These features, coupled with the expert 24/7 support of the Thermo King Dealer Network, make the SLXe Spectrum Whisper Pro a highly viable investment for distribution companies. Learn more at europe.thermoking.com.

Asda, one of the UK s leading retailers, has recently purchased low noise Thermo King SLXe Spectrum Whisper™ trailer units. This decision supports the company’s ambitious sustainability goals to reduce its emissions from transport operations by 60 percent by the end of 2015.

To achieve this target, Asda was looking for refrigeration units with the lowest environmental impact possible, including low fuel consumption, reduced emissions and low sound levels. The SLXe Spectrum Whisper unit ticks all these boxes and more.

“Sustainability is an increasingly important business factor and plays a significant role in our customers’ success,” said Steve Williams, UK sales manager at Thermo King. “Retailers need to move their products from the distribution centres to their shop shelves. By using efficient, whisper-quiet refrigeration solutions such as the Thermo King SLXe Spectrum

unit, they can do it efficiently and meet sustainability and emission goals.”

The SLXe Spectrum Whisper is also ideally suited for distribution of goods and perishable products in an urban environment thanks to the factory-installed components that significantly reduce sound levels.

Chris Hall, head of transport for Asda Logistics Services, said, “We are always looking for new specifications that can add value to our operations. This is a great example of new thinking that will support our sustainability agenda and also considers environmentally-friendly deliveries in our urban areas.”

ENSURING OPTIMAL OPERATIONTo ensure the new SLXe Spectrum Whisper refrigeration units operate efficiently, Asda has also purchased the Thermo King i-Box solution for improved communications.

In addition, Asda drivers benefit from the Thermo King Professor Kool training tool, providing expert knowledge on how to operate refrigeration units while identifying best practices on loading and unloading, fuel consumption and other key focal points of refrigerated transport.

WHISPERS OF INNOVATION

SLXe SPECTRUM WHISPER™ PROQuietly delivering PIEK performance: the multi temperature SLXe Spectrum unit

Debates to shift urban deliveries outside of peak traffic hours in order to relieve congestion and improve road safety are held throughout Europe. If this scheduling shift becomes reality, whisper-quiet delivery capabilities will be necessary. Luckily, Thermo King has the solution.

Founded in the 1960s in Yorkshire, Asda is one of Britain’s leading retailers. Visit them at asda.com.

The popular Professor Kool Toolbox of driver training materials is now available for tablets through a new mobile app. Professor Kool can be accessed 24/7 from anywhere, on any operating system, and is more convenient than ever.

The toolkit offers a range of training materials that show technicians and drivers how to get the most out of their Thermo King refrigeration units through proper controller operation. The toolbox contains best practice guides, tutorials, training

presentations and more.

Download the app today at the iTunes Store.

PROFESSOR KOOL GOES

MOBILE

8 9

COMPLETE SOLUTION FOR EXTREME COLD

TRUCKPRODUCT

NEWS

T-SERIESPOLAR

If operating in extreme ambient conditions is a reality for you, you know the challenges this brings to fleets and refrigeration units. However, your customers still depend on you to deliver quality products, at proper temperatures and on time.

The T-Series Polar self-powered truck unit from Thermo King is the solution.

Unlike standard refrigeration units, the T-Series Polar is customised for extremely cold operating conditions. Retaining the proven benefits of the T-Series of self-powered truck refrigeration units including superior performance, dependable quality and reliability, low noise, low environmental impact, and durability, the T-Series Polar maximises uptime and assures load protection with features that truly weather the cold.

T-Series Heating Kit (for T-600R and T-800R models) The Heating Kit allows the T-Series Polar to capture heat from the unit’s engine coolant and use it to boost heat performance, maintaining optimum load conditions. A secondary coil is built into the evaporator through which the coolant is routed. Heating capacities are nearly doubled over conventional values with zero environmental impact as no additional refrigerant charge is needed.

Engine Block Heater (for T-1000R and T-1200R models) To prevent thickening of engine oil and/or block freezing, the T-Series Polar utilises this heater to pre-heat the battery block. This makes starting the unit easier and prevents battery strain and unnecessary engine wear and tear.

Thermo King EON batteries Designed to withstand extremely low temperatures the T-Series EON batteries offer a lifespan of up to five times longer than conventional wet cell batteries. In addition, they are always ready to perform as they recharge twice as fast.

SafeGuard Battery Kit Designed to prevent battery drain from auxiliary devices when the refrigeration unit itself is turned off, the SafeGuard continuously monitors battery voltage and disconnects the battery from auxiliary devices as soon as it detects unacceptable voltage levels. As a result, battery life is extended and downtime is reduced.

Learn more at europe.thermoking.com.

The new Ce-Series of truck refrigeration units offer an ideal solution for operators delivering temperature-sensitive cargo in small trucks or vans up to 34 m3. The range offers superior flexibility and was designed to meet the rigorous demands of multi-drop distribution runs.

“The Ce-Series was designed to fit the varying needs of customers in emerging markets,” said Eneko Fernandez, product manager for vehicle-powered truck at Thermo King. “The series offers four different models with different capacities. All feature fast temperature pull down, which means quicker recovery from door openings and better cargo protection. An all-new in-cab controller ensures easy and error-free operation.”

New Ce Smart Reefer (CSR) In-Cab Controller Thermo King has designed the CSR controller from the operator’s viewpoint, making sure the interface with the refrigeration system is both intuitive and informative.

Find out more about the Ce-Series of vehicle powered truck units and its availability by contacting a Thermo King dealer.

PERFECT FIT, RELIABILITY AND PERFORMANCE

Introducing the Ce-Series of vehicle powered truck units

PUSHING PERFORMANCE & RELIABILITY IN ALL MARKETS AND CLIMATES

2 YEAR EXTENDED WARRANTY ON VEHICLE POWERED REFRIGERATION UNITS IN EMEA Thermo King is happy to announce that the new standard limited warranty coverage for a select number of its vehicle powered refrigeration units (VP units) in Europe, the Middle East and Africa (EMEA) has been extended from 12 months to 24 months or 3000 total hours of operation.

“The new standard limited warranty demonstrates our faith in our products’ reliability and durability,” explained Eneko Fernandez, product manager for vehicle-powered truck at Thermo King. “This longer warranty period is evidence of our continued commitment to the highest quality standards and to our customers.”

Get in touch with one of our Thermo King dealers to find out more about the specific terms and conditions of this new standard limited warranty.

The TK SmartSaver fuel savings tool is an online calculator that will give you real answers on fuel savings. Users get the answers they need to make smart decisions on refrigeration equipment so that their fleets can run more efficiently.

The tool offers no-nonsense data on a variety of Thermo King truck and trailer models, as well as the comparison data of the applicable competitor model. Contact a Thermo King dealer to start saving today!

Are fuel costs eating your profits?BE SMART. START SAVING TODAY.TK SmartSaver

STRAIGHT ANSWERS ON

FUEL SAVINGS

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DIXON INTERNATIONAL SELECTS TracKing™ FOR REAL-TIME FLEET MONITORING

TELEMATICS & INTELLIGENT

SERVICES NEWS CUSTOMER FOCUS

Dixon International, one of Ireland’s leading logistics and distribution companies, has equipped more than 100 of its refrigerated trailers with the TracKing™ telematics solution from Thermo King.

The company was looking for a solution to provide real-time temperature and fleet monitoring to assure cargo safety and quality is maintained throughout a trip.

“The advanced capabilities of TracKing contribute to the increase of our operational efficiency and help us guarantee product integrity and on-time delivery to our customers,” said Michael

Dixon, director of Dixon International. “Many of our customers are active in the pharmaceutical industry and need to adhere to strict guidelines. TracKing gives our customers peace of mind that their cargo is transported in a stable and secure temperature-controlled environment.”

With TracKing, Dixon International can accurately monitor and manage its refrigeration fleet and keep its load protected. Fleet managers can effectively interact with their Thermo King refrigeration units while on the road to deliver their cargo safely to its destination.

“Dixon International has been a long-lasting partner of Thermo King, and we are happy that we can further contribute to their operational efficiency not only with our refrigeration units but through a comprehensive range of solutions including telematics, maintenance programs and a 24/7 support,” said Fred Rogers, sales manager at Thermo King.

Established in 1979, the family-run Dixon International specialises in competitive haulage service to destinations throughout Europe and the UK. Visit them at dixontransport.com.

TracKing™

TEMPERATURE & ASSET MANAGEMENT SYSTEMFlexible options, efficient fleet management, and peace of mind

The Thermo King TracKing temperature and asset management system is a remote monitoring platform that offers flexibility to meet varying fleet, food safety and legislation requirements while providing countless benefits that can be tailored for individual needs.

The TracKing telematics solution allows fleet managers to remotely track and monitor their assets. TracKing has the capability to provide automatic alarms and notification of unexpected events such as out-of-range temperatures, which will threaten loads and business profits.

TracKing Advanced Using global positioning systems and mobile communications (GPS/GPRS), TracKing Advanced gives perishable goods transporters visibility of their assets from their desktops. Because TracKing Advanced is a flexible system, it can easily integrate data into any 3rd party website or back-end system.

TracKing Light Because TracKing Light is an economical and reliable solution, it offers basic load tracking and tracing services. Asset management (location, speed, direction of travel) is updated every few minutes. A direct connection to a temperature probe allows cargo temperature monitoring 24/7, and real-time visibility of fleet fuel levels enables fuel consumption calculations to determine performance.

TracKing Basic An easy and independent device to track and trace moveable assets, TracKing Basic offers peace of mind by proving cargo integrity and preventing thefts. It effectively monitors the moving goods and records routes and usage data.

ANOTHER OPTION

TO PROVE COMPLIANCE

Current and pending legislation in Europe places new expectations on producers, processors and transporters of temperature-sensitive cargo, including the need for traceability throughout the supply chain. The new TouchPrint Data Logger, the next generation of temperature recorders, offers industry-required data transparency for increased load protection.

This innovative device offers advanced features focusing on accurate readings, flexible export options and an intuitive display. As a metrological instrument, TouchPrint complies with industry standards and current legislation requirements.

Thermo King TouchPrint enables customers to have complete visibility of key events affecting cargo security, such as door openings or set-point changes. “TouchPrint data logger is a compact, flexible and easy-to-use solution providing accurate readings and regulatory compliance,” said

Gayatri Abbott, telematics product manager for Europe at Thermo King. “Featuring a clear user menu for ease of monitoring, retrieving and archiving of the valuable temperature measurements, the TouchPrint range offers a reliable and advanced solution for temperature controlled distribution.”

The Thermo King TouchPrint Data Logger features a mini USB port for data export in .pdf or .txt format, a user-friendly touchscreen, a large flash memory, and a high-speed, compact thermal printer that performs in a wide ambient temperature range.

the Thermo King TouchPrint Data Logger

To find out what Telematics option is right for your fleet, contact a Thermo King dealer or visit europe.thermoking.com/telematics.

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THE SUPER NETWORK

BEHIND THERMO KING

Ever since Thermo King was founded in 1938, the company has been committed to delivering the most reliable and innovative transport temperature control systems available. From the start, Thermo King understood that its products were only as good as the service provided, and so, the Thermo King Dealer Network was created.

The Thermo King Dealer Network is far from ordinary with its global system of more than 900 factory-authorised and certified sales and service centres. It is the most reliable and skilled dealer service network in the industry. Accessible 365 days a year and 24 hours a day, Thermo King dealers are always within reach and easy to find. A multilingual telephone assistance service connects customers to an authorised dealer, in the preferred language, who will provide guaranteed parts, quality service and local invoicing.

Thermo King dealers are truly the face of Thermo King and consist in Europe, the Middle East and Africa (EMEA) alone, of approximately:

“Time and again, we hear from customers that Thermo King dealers are a key factor in their buying decisions, citing excellent

service and response times, product and industry knowledge, and real passion for providing innovative solutions that help fleets run more efficiently,” said Ben Latno, leader dealer development and technical services, Thermo King EMEA.

A committed partnership, trained professionals As independent business owners, Thermo King dealers are committed to the Thermo King products and to customers. Training is required and ongoing, ensuring dealers are up-to-date on new technology, new products and industry requirements.

Dealership personnel receive training through Thermo King’s world-class education centres where master-trained service instructors give dealers regular training on product installation, diagnostics and maintenance.

Technicians undergo strict development plans and participate in the Thermo King CERTI-TECH programme, to efficiently and safely work on Thermo King equipment, ensuring that customers stay on the road.

Dealer salespeople are educated on the latest market rules and requirements, allowing them to find the best solution to fulfil customer needs.

“The knowledge and training our dealer network has, is transferred to customers throughout the world every day, from remote deserts and mountain settings to busy ports and cities,” said Latno. “They do this through mobile service capabilities, reaching customers wherever they are and whenever they are in need.”

“Additionally, our dealers hold regular training sessions for customers to ensure proper handling of new equipment so

that optimum performance is achieved and breakdowns are prevented in the first place. This is all part of providing a total solution in fleet management optimisation, which also includes offering a single source service contract designed for multi-location fleets operating nationally or internationally.”

Dedication to quality The Thermo King Driving to Excellence programme rewards dealers for their commitment to quality. The programme monitors and recognises dealers who:

Expertise to count on Thermo King is proud of its quality products, all of which are recognised around the world for reliability, efficiency and innovation. It is the expertise that Thermo King dealers offer that ensures customers receive the ultimate assurance and faithful service that define Thermo King.

Thermo King dealers provide more than just a product or a quick fix to a unit. They build relationships to better understand customers’ needs. They offer advice and counsel that is based on customers’ best interests. They represent the Thermo King brand proudly.

• 2100 technicians• 750 service bays and 300 mobile

vehicles• 350 parts and equipment sales

representatives•

• Achieve operational excellence by developing consistently higher standards

• Acquire knowledge about best practices and share this knowledge with all dealers

• Provide a superior and consistent level of service throughout the network

• Focus on outstanding customer service

The Thermo King Dealer Service Network: over 1300 proudly certified technicians, genuine TK parts, and 24/7 coverage, always within 2 hours’ reach. The whole is greater than the sum of the parts.

europe.thermoking.com

CERTI-TECH

EXCELLENCE

EVERYWHERE.THERMO KING DEALER SERVICE NETWORK

LOOKING FOR A THERMO KING

DEALER? THERE IS AN APP FOR THAT!

With the TK Dealer Locator, the nearest dealer or service point from more than 300 service points across Europe is at your fingertips, anytime, anywhere.

Download the app fromeurope.thermoking.com/apps/dealer-locator.html.

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MEETING CUSTOMER

NEEDS World-class

manufacturing, operational excellence in

Kolin

The new, state-of-the-art and modern Thermo King manufacturing facility in Kolin, Czech Republic brings operational excellence benchmarks to new levels. The new facility is home to nearly 400 employees and produces Thermo King air conditioning units for bus and rail customers around the globe.

“Our Kolin team has a proven track record for their dedication to quality and customer satisfaction. The modern facility will further enable our workforce to deliver the quality products and services that our customers expect,” said Gulsah Metinoz, portfolio manager, Thermo King Bus.

The new facility consists of 25000 m² of production and warehouse space and more than 3400 m² of office space. An additional 5000 m² is available for future expansion.

Building in sustainability The facility demonstrates Thermo King’s commitment to decreasing its environmental footprint and incorporates a number of sustainability features to optimise energy efficiency, water use and waste disposal while also ensuring employee comfort.

WORLD-CLASS MANUFACTURING

IN KOLIN, CZECH REPUBLIC

FIND THE ‘ONE’ THAT IS RIGHT FOR YOU! THERMO KING’S MATCH APPRecognised as one of the top apps in the transport industry by leading German trade magazine KFZ, Thermo King’s Match App allows customers to find the right truck or trailer refrigeration product for their needs quickly and easily. To get started, scan the QR code with a smartphone to open the web application or visit europe.thermoking.com/apps/tk-match.html to open the app.

europe.thermoking.com

SWEETDREAMS.

Does fresh food make up for a lousy night’s sleep? The SLXe-300 Whisper PRO switches automatically to low, PIEK-compliant noise levels whenever required.

A dream machine that keeps you as fresh as the food.

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BLOW AWAY

THE PAST.

The Athenia E range puts both electric and hybrid buses at the head of the pack, using the latest technology and Thermo King’s relentless customer care to keep you rolling 24/7/365. europe.thermoking.com/bus

BUS PRODUCT

NEWS

The AdvanTech Fresh Air Control option enables fleet managers to enhance passenger comfort while improving air quality in the bus.

By utilising a carbon dioxide sensor, fresh air inside the bus is at optimum levels during both peak and non-peak periods. The regulation of fresh air helps maintain

cooled air inside the bus for longer periods enhancing passenger comfort. Additionally, the air-conditioning unit runs less, improving fuel efficiency and noise levels.

Learn more about Athenia E and AdvanTech ateurope.thermoking.com.

ADVANTECH™ FRESH AIR CONTROL

INNOVATION IN SUSTAINABILITY

Traffic congestion, due to growing urbanisation, strains cities and raises environmental concerns. The need for sustainable transport and passenger mobility is accelerating the adoption of more efficient technologies. According to market estimations*, 15 percent of transit buses will feature either hybrid or fully electric drive by 2020 and Thermo King is leading the way.

The Athenia™ E-Series air-conditioning modules from Thermo King are specifically designed for hybrid and electric buses to align with the latest sustainability trends and comply with regulatory directives.

“Today, transit authorities want environmentally conscious solutions that are not only fuel-efficient but also

As winter approaches, bus air conditioning systems will be used less and less. To avoid expensive surprises in spring, keep the air conditioning system maintained all year round by conducting proper preventive maintenance now.

Operate the system periodically during the off season to make sure the internal parts of the compressor remain thoroughly

lubricated.

Keep components such as condenser and frontbox coils clean all winter to avoid corrosion from salt spray.

Repair broken units before the winter starts to prevent increased damage during the winter. When the system is without refrigerant, moisture and dirt can go inside and damage expensive components like compressors.

Return air filter mats are also used in heating or ventilation mode. Check to make sure they are clean.

reduce noise and exhaust emissions,” said Gulsah Metinoz, portfolio manager for the Thermo King Bus division. “Hybrid and electric buses are a strong solution to address these issues. Thermo King responded to the demand by designing Athenia E, which is a reliable solution that contributes to the comfort of bus passengers and people in urban areas where these buses operate.”

Innovative Athenia E for electric and hybrid buses The Thermo King Athenia E modules are one-piece rooftop units that are fully hermetic and electric-driven. The modules offer high airflow and better circulation inside the bus for increased comfort. The design is relatively shorter compared to other

rooftop heating, ventilating and air conditioning (HVAC) modules, which allows additional space on the roof of the bus for electric drive components.

The Athenia E modules increase sustainability because they are equipped with micro channel condensers that allow for lower refrigerant charge and minimise the risk of leakage. Equipped with a horizontal scroll compressor, the unit creates fewer vibrations and runs in a variable speed mode adjusting the airflow to the actual needs. This technology contributes to increased efficiency and lower life cycle costs.

GROWING URBANISATION YIELDS SHIFT TO SUSTAINABILITY

* Frost & Sullivan ‘Strategic Analysis of Global Hybrid and Electric Heavy-Duty Transit Bus Market’

PREPARING FOR OFF-SEASON A/C OPERATION

18 19

THINK GENUINE

AFTERMARKET NEWS

Buying genuine saves money in the long run When it comes to unexpected downtime of refrigeration units, the results can be crippling to a business. Cargo safety is at risk, delivery deadlines are missed and some of that hard-earned customer satisfaction can be lost. With the ever-increasing pressure to reduce operational costs, using non-original equipment manufacturer parts may be tempting due to upfront savings, but beware of the risks. Using non-OEM parts can be more costly in the long run.

Total cost of ownership Typically, generic parts have a purchase price slightly below OEM parts, but it is important to keep an eye on the total cost

of ownership. Consider the impact and consequences a non-OEM part can have on installation and performance of the unit, as well as the premature wear and tear, reduced efficiency and shortened lifetime of the part.

Perfect fit Proper operation of each component within a refrigeration unit optimises the performance of the entire system including effectiveness, efficiency, reliability and serviceability. Equally, the breakdown of a single component can have serious consequences to the entire system, as well as business operations.

Non-OEM parts can be a ticking time bomb operating in your unit, due to the use of inferior materials or hard-to-detect manufacturing flaws.

Choose genuine Genuine OEM parts are engineered for fit and function using the extensive knowledge of original specifications, components and how every single part fits together. Additionally, Thermo King OEM parts come with a performance guarantee and are designed specifically to meet the extreme demands for refrigeration units.

Contact a Thermo King dealer to learn more about Genuine Parts or visit europe.thermoking.com/genuineparts.

NEW! AIR CHUTE

OFFERS TOTAL LOAD PROTECTION

NEW!ULTRASONIC FUEL SENSOR PROVIDES MARKET-LEADING ACCURACY

NO MATTER HOW FULL THE TANK IS, THE NEW ULTRASONIC FUEL SENSOR FROM THERMO KING WILL DELIVER AN ACCURATE FUEL LEVEL SIGNAL TO AVOID COSTLY OUT-OF-FUEL SHUTDOWNS AND WARD OFF EVEN THE SMALLEST OF FUEL THEFT ISSUES.

Enjoy uniform temperatures throughout the trailer (±2 °C) and avoid short-cycling, top-freezing and hot spots with the new Air Chute from Thermo King.

Developed specifically for a wide range of Thermo King single temperature trailer refrigeration units, the Air Chute offers the tight temperature control required by customers hauling sensitive products such as fresh and frozen perishables, as well as pharmaceuticals.

“Our genuine Air Chute ensures that air leaving the discharge outlet is evenly spread over the entire load, from the

front to the back of the trailer,” said Gary Mullins, product line manager, accessories.

“Unique to this Air Chute is that it is 25% the length (2.5 m versus 9 m) of others on the market. This allows faster installation and decreases the chances of damage while loading products into the trailer.

Launched at the IAA Show, the Air Chute is available for a 20% discount for a limited time.

Contact a local Thermo King dealer to learn more.

The patent-pending technology is available for both Thermo King aluminum and plastic tanks and provides accurate readings no matter what type of fuel is used.

“The new UltraSonic Fuel Sensor is highly accurate and reliable and therefore an easy solution for

customers who want to monitor fuel usage and optimisation while preventing costly out-of-fuel shutdowns,” said Gary Mullins, product line manager, accessories.

The UltraSonic Fuel Sensor for aluminium tanks have been available from last September on and sensors for plastic tanks will follow soon.

Contact a Thermo King dealer to learn more.

Find the nearest dealer or service point from more than 500 service points in 75 countries throughout EMEA.

Check it out at dealers.thermoking.com

DEALER NETWORK LOCATOR NOW ALSO AVAILABLE AS A WEBSITE!

20 21

CRYOTECH: TIME TO CHANGE

CREATIVE SOLUTIONS

HELP GROW CRYOTECH’S

REACH

The benefits of CryoTech technology are attracting attention from transport and retail customers alike, silently yet powerfully pushing them towards change. Here is why the time is now.

Longer shelf life CryoTech’s market leading cooling capacity delivers market leading temperature recovery as well. This means less temperature fluctuation and less chance of damaged produce and rejected cargo. Steady product temperatures protect product freshness, shelf life and customer profits.

Lower logistics costs; higher utilisation With virtual silent operation (below PIEK requirements at 58dBa), CryoTech units can operate anytime, anywhere. Faster pull down and temperature recovery enable looped distribution runs with mixed loads, which cut downtime, mileage and fuel costs. Bottom line: improved fleet utilisation by up to 14 percent and increased rate negotiation power.

The Thermo King CryoTech product team has been busy developing mobile CO

2

filling station solutions to make it easier for customers to try CryoTech units.

“Going mobile allows us to supply liquid CO

2 to multiple customers in a short time

period and gives us the opportunity to introduce CryoTech technology to more customers faster,” said Bart Ezendam, CryoTech operational leader. “France proved to be a good location to introduce the first mobile filling station as there is much interest in the technology. Offering a mobile filling station removes the

No more traffic jams CryoTech’s silent performance allows it to move freely during off-peak traffic hours, even in noise sensitive urban zones. This is an important change for the better for drivers, local residents and customers. Furthermore, CryoTech fleets allow freedom in scheduling, shorter distribution cycles, and simply smart logistics.

Zero emissions Environmentally responsible CryoTech offers a sustainable solution for our planet, as well as total compliance. By using recycled CO

2 as its power source, CryoTech

systems operate with no additional carbon emissions, allowing users a carbon footprint reduction of 90 %. Zero HFC refrigerant use translates to zero global warming.

roadblocks for customers, allowing them to invest in the technology on a smaller scale without immediately investing in a larger filling station.”

Two mobile filling stations are supporting the “CryoTech – time to change” roadshow, which is travelling around Europe.

Contact a Thermo King dealer to learn more about CryoTech and the mobile filling station solution that is making the technology more accessible than ever.

Peace of mind through advanced telematics Further performance assurance is offered through the new SR-3 CryoTech controller’s telematics capabilities. Using the industry’s most advanced temperature control algorithms, CryoTech provides extremely fine single and multi temperature control of up to three zones.

Learn more about CryoTech by contacting a Thermo King dealer or download the latest product brochures from europe.thermoking.com.

TIME TO CHANGE

CryoTech hits the road! Thermo King CryoTech technology hit the road in September 2014 for a one-year exhibition. The ‘CryoTech - time to change’ roadshow allows urban distribution customers throughout Europe to take a closer look at the innovative solution that offers maximum load protection with minimal environmental impact and virtually silent noise emissions.

The roadshow features one truck and one trailer equipped with the newest CryoTech refrigeration units, controls and Thermo King telematics.

Additionally, each system is being followed by a new mobile filling station solution equipped with Thermo King TracKing Basic telematics technology that monitors tank movement and location 24/7.

The roadshow is being held in cooperation with retailers and transport companies across Europe. At each stop, customers can learn about the CryoTech technology, services and the Thermo King Dealer Network.

“Thermo King CryoTech units help the transport industry to meet challenges and achieve higher levels of performance and sustainability with lower total cost of ownership,” said Dwight Gibson, vice president of the Europe, Middle East and Africa region at Thermo King. “The ‘CryoTech - time to change’ tour takes these innovative systems and services directly to our customers and demonstrates how they can support their fleets’ needs now and into the future.” Delivering superior refrigeration, the Thermo King CryoTech technology uses recovered and commercially available liquid carbon dioxide (R744) in an indirect open-cycle system, generating no new greenhouse gas emissions.

Find a location Contact your local Thermo King dealer to learn more about CryoTech and roadshow locations so that you can witness first-hand the power, reliability and exceptionally quiet performance of the technology.

CRYOTECH SOLUTIONS: SUPERIOR

SUSTAINABILITY, URBAN CHIC

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COLDCUBE™ PHARMA

CONTAINERS OFFER RELIABLE

COOLING FOR BLOOD BANK

TRANSPORT VEHICLES

A FITTING SOLUTION

DID YOU KNOW THAT…?• 25 % of vaccines reach their destination in a degraded state because of

incorrect shipping.• Almost 30 % of scrapped sales at pharmaceutical companies can be

attributed to logistics issues.• Almost 20 % of temperature-sensitive healthcare products are damaged

during transport due to a broken cold chain.• Approximately 0.5 % of transported goods are damaged during transport

through non-compliance with temperature guidelines.

Maintaining the quality and integrity of pharmaceutical products during transport is critical for its manufacturers and for public health and safety. Also at stake is a company’s reputation and financial wellness. With pharmaceutical loads often worth millions of euros, it can take just one spoiled load to bankrupt an at-fault company.

For these reasons, it is paramount to choose reliable technology that will protect these valuable loads and offer the validation to prove it.

STABLE AND SECURE TEMPERATURES REQUIREDPharmaceutical products require a stable and secure temperature-controlled environment during all stages of manufacturing and distribution. Generally, there are three temperature regimes utilised to ensure a pharmaceutical load is maintained within proper temperature parameters during transport and storage: • -25 °C: Products transported for clinical trials. (The recommended storage handling temperature regime for medicinal shipments such as blood and plasma is -30 °C.) • 4 °C or 6 °C: Medicinal products such as vaccines and antibodies.

When Sygehus Sønderjylland, a hospital in southern Jutland in Denmark, required a solution that would ensure reliable temperature control for their blood bank transportation vehicles, they turned to Thermo King ColdCube Pharma Containers.

Reliable and flexible ColdCube Pharma Containers were selected as they fit perfectly into the hospital’s existing fleet and offer the flexibility to mount into other vehicles as needed.

These one-piece, lightweight containers are constructed of pharmaceutical safe material for easy maintenance and offer stable and secure temperature-controlled environments for pharmaceutical transport.

“Maintaining the quality and integrity of medical and biological products during transport is critical for the healthcare industry as well as for public health and patient safety,” said Jesper Hedelund, sales at KH OneStop, Thermo King dealer in Denmark.

“Based on the needs of the pharmaceutical market and years of application expertise, Thermo King developed a solution providing portable and secure temperature control for transportation of its sensitive materials.”

Part of Thermo King’s range of mobile cooling and heating products, the ColdCube Pharma Containers, were designed specifically for secure transport of biomedical products, like blood bags, blood tubes, vaccines and biological samples in the most demanding environment conditions.

GDP compliant ColdCube Pharma Containers are customised to meet the stringent temperature control requirements for pharmaceutical transportation. The heating functionality allows for better control of set point temperatures within the cargo space regardless of outside ambient conditions. The wider temperature range makes sure customers have more flexibility in their service offerings. These ColdCube units have recently been validated by Thermo King to help ensure compliance to Good Distribution Practice (GDP) guidelines and authenticate performance to manufacturer specifications.

ColdCube can be combined with other Thermo King products and services to customise full fleet management and traceability needs.

Learn more at europe.thermoking.com/pharmasolutions

Learn more at europe.thermoking.com/accessories/coldcube-pharmacontainers

• 20 °C: Products such as Active Pharmaceutical Ingredients (APIs) or small molecules. Thermo King has refrigeration product ranges within all modes of transport that have been proven to meet the transport temperature parameters of pharmaceuticals including: • SLXe and SLXe Spectrum ranges for trailer • T-Series range and UT-Series (under mount) applications for large truck • V-Series for small vehicles • MAGNUM PLUS® for reefer containers • ColdCube Pharma Containers for portable applications

THE PERFECT PARTNER FOR PRESERVING COLD CHAIN: PHARMA- SOLUTIONS Thermo King has launched PharmaSolutions, a comprehensive and dedicated expertise platform that addresses the precise needs of the pharmaceutical industry. It delivers applications know-how and a spectrum of services that go beyond the actual refrigeration unit.

PharmaSolutions is a full support package that:

Provides information on the need and use of real-time tracking and monitoring, such as TracKing from Thermo King, to reduce the risk of damage, loss of quality and wastage of high value pharmaceutical products. TracKing is a web-based solution that uses GPRS and GPS technology to track and trace shipments. (See more on page 10.)

Offers 24/7 fleet monitoring services for end-to-end management of any refrigerated vehicle fleet. It is a powerful tool to improve operational efficiency of the pharmaceutical supply chain and enable connectivity to manufacturer’s goals.

Provides refrigeration equipment certification services using application engineering expertise through the industry-certified Ingersoll Rand Engineering and Technology Center (IRETC) in Prague, Czech Republic.

Trains stakeholders on Good Distribution Practice (GDP) guidelines and on areas that pose high risks to product quality. The Thermo King global dealer base makes the hands-on service and training possible.

PHARMASOLUTIONS

HIGH STAKES IN PHARMACEUTICAL TRANSPORT

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GLOBALCOOLING.

Up to 45% less environmental impact. Pre-emptive compliance with F-GAS regulations. Certified technicians qualified to convert your fleet. Same low operating cost. This is Thermo King’s new, engineered conversion solution. The future is ready now.

europe.thermoking.com

R-452A REFRIGERANT SOLUTION

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