there are so many reasons - avhnh.org

THERE ARE SO MANY

REASONSTo Choose AVH

AVH in the Community (page 12)

Patients Share Their Stories (page 11)

A Look at Facts and Figures (page 2)

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Published by McMURRY/TMG, LLC. ©2015. All rights reserved. No material may be reproduced in whole or in part from this publication without the express written permission of the publisher. The information in this publication is intended to complement—not take the place of—the recommendations of your health care provider. Consult your physician before making major changes in your lifestyle or health care regimen. McMURRY/TMG makes no endorsements or warranties regarding any of the products and services included in this publication or its articles. Staff and hospital photographs taken by Paul Charest, Morning Lane Photography, Normand Labonville, Normand Photography & Weddings, or Donna Godin and James Patry of AVH.

2014 was a critical year for Androscoggin Valley Hospital, as we signed a Letter of Intent to affiliate with three other North Country hospitals– Upper Connecticut Valley Hospital in Colebrook, Weeks Medical Center in Lancaster, and Littleton Regional Healthcare. Over the last two years, these hospitals have continued to explore how we can face the challenges of rural, community healthcare in an environment that is experiencing rapid and significant change.

Specific to AVH, we continue to enhance patient care. We are pleased to welcome Dr. Bruce Lastra to our OB/GYN Department. Dr. Lastra joins Dr. Krzysztof “Kris” Plociennik in providing complete women’s care, both within the Valley Birthplace at AVH and their offices within the AVH Professional Center. In addition, Tiffani Witt, PA-C, has joined our Ear, Nose, Throat/Allergy practice. Ms. Witt is a member of the American Academy of Physician Assistants. Furthermore, Dr. Timothy Sullivan of Eyesight New Hampshire is now performing cataract surgery at AVH, following patient visits to the eyecare providers of Coos Eye Care. These are just a few of the examples of how we continue to Lead the Way to a Healthier Future. Thank you for trusting us with your care.

Yours in good health,

Russ KeeneAVH CEO

Reflecting on 2014 and Looking Ahead

F R O M T H E C E O

ANDROSCOGGIN VALLEY HOSPITAL is a rural,

nonprofit Critical Access Hospital. A subsidiary of

NorthCare, it offers a broad range of inpatient and outpatient

services to meet the majority of needs of the Upper

Androscoggin Valley area and surrounding communities.

The hospital’s mission is to take a leadership role in

helping to ensure the healthcare needs of the community

are met. AVH offers a comprehensive network of health

services delivered by highly qualified practitioners. Nearly

every major specialty is represented by the 100 practitioners

on the AVH Medical and Allied Health Professionals staffs.

Our mission is guided by a sincere, compassionate and

ethical concern for those served and a desire to adapt to

the community’s changing healthcare needs.

Androscoggin Valley Hospital Utilization StatisticsANNUAL REPORT DATA 2013 2014

Admissions, acute 1,104 1,256

Births 122 102

Patient days, acute 3,572 3,457

Average length of stay, acute days 3.24 2.78

Surgical patients 1,743 1,738

Emergency department visits 7,846 8,310

Outpatient visits 52,495 58,322

Laboratory tests 293,927 311,471

Cardiology procedures 4,134 4,019

Radiology procedures 19,170 20,006

Occupational therapy treatments 4,396 5,674

Physical therapy treatments 24,050 24,325

Home health service visits 4,503 0

Long-term care days (swing) 2,052 1,917

Full-time equivalent employees 334 314

EXPENSES

4% Maintenance and utilities

4% Depreciation

11% Medical supplies

13% Purchased services

13% General and administrative

55% Salaries and benefits

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2

OUTPATIENT VISITS

NorthCare Balance SheetASSETS

2014 ACTUALDEC. 2014

2013 ACTUALDEC. 2013

CURRENT ASSETS:

Cash and cash equivalents $3,725,508 $6,940,230

Patient accounts receivable, net $6,000,346 $7,130,536

Other accounts receivable $1,849,177 $135,561

Meaningful use receivable - $365,345

Supplies $340,088 $360,558

Prepaid expenses and other current assets $1,090,278 $2,637,405

Total Current Assets $13,005,397 $17,569,635

Assets limited as to use, excluding current portion $24,886,255 $24,093,445

Property and equipment, net $15,832,530 $15,196,018

OTHER ASSETS:

Deferred compensation $3,492,912 $3,037,882

Total Other Assets $3,492,912 $3,037,882

TOTAL ASSETS $57,217,094 $59,896,980

LIABILITIES AND NET ASSETS2014 ACTUAL

DEC. 20142013 ACTUAL

DEC. 2013

CURRENT LIABILITIES:

Accounts payable and accrued expenses $2,930,385 $3,257,698

Accrued salaries and related amounts $2,331,050 $2,373,012

Estimated third-party pay or settlements $8,995,733 $10,130,122

Current portion of long-term debt $1,284,234 $1,320,025

Total Current Liabilities $15,541,402 $17,080,857

Long-term debt, excluding current portion $10,818,535 $12,117,788

Pension liability $11,568,002 $7,439,021

Deferred compensation $3,492,912 $3,037,882

Total Liabilities $41,420,851 $39,675,548

NET ASSETS:

Unrestricted $15,752,481 $20,177,670

Permanently restricted $43,762 $43,762

Total Liabilities and Net Assets $57,217,094 $59,896,980

REVENUE

7% Other operating income

10% Net revenue ASA (AVH Surgical Associates) patients

83% Net revenue AVH patients

58,322

IN 2014

facts and figures

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10-14 YEARSAubut, JanetBailey, Erika Belanger, Cecile Berntsen, Ellen Berry, Monika Bertin-Roy, Karen Charron, Kimberly Chevarie, Renee Douglass, Debra Dumont, Barbara Eastman, Derek Fournier, Susan Gagnon, Denise Gillespie, Robert Jr. Girard, Monique Gray, Heidi Grondin, Lucie Guerin, Pamela Host, Tina Jameson, Donna Johnson, Suzanne Jolly, Peter Kardell, Richard Kelley, Erin Labrecque, Joyce Landry, Janice Langlois, Anne Laverty, Ginger L’Heureux, Carl Lorenz, Richard McCauley, Gene Miller, Chad Morin, Jennifer Mullins, Lay Nadeau, Claudette Patel, Dipika Patry, Lee Ann

Pinette, Therese Ramsey, Karen Reardon, Amanda Riff, Linda Ruediger, Arthur Sanschagrin, Michele Shevlin, Ralph Stephenson, Aaron Sullivan, Delphine Supry, Karen Taylor, Ryan Therrien, Debra Vallee, Clare Valliere, Pamela Vashaw, Heather Wolf, Jean

15-19 YEARSBaker, Gary Balon, Roberta Bardeen, Marjolaine Bernier, Alison Berthiaume, Tammy Bisson, Ann Blais, Daniel Blanchette, Claire Boivin, Lisa Brooks, Deborah Burlock, Linda Chauvette, Lynn Cloutier, Wanda Cropley, Tracy Delisle, Rachel Derosier, Lisa Ellis, E. Barbra Fox, Clare Galligan, Edward Gordon, Nancy

Gorham, Diane Guay, Leona Guay, Nancy Halle, Tricia Holmes, Doreen Houle, Michelle Lessard, Susan Mercier, Johanne Morris, John Neil, Bruce O’Neil, Lisa Paradis, Diane Poirier, Robin Ramsey, Maureen Riendeau, Janet Rousseau, Jessica Roy, Ginette Ryder, Cynthia Therrien, Dennis

20-24 YEARSAlonzo, April Bailey, Lori Bergeron, Deborah Blais, Darlene Bonney, Roxanne Bouchard, Renee Carter, Suzanne Charron, Pamela Colbath, John Couture, Wayne Dorval, Karin Dumoulin, Nancy Godin, Donna Horne, Donna Keene, Russell Leclerc, Joyce Leclerc, Kathie

Morin, Dorothy O’Sullivan, Ann O’Sullivan, Darlene Peabody, Karen Shute, Keith Smith, Karen Tupick, Linda Turmel, Laura Wiley, Heather

25-29 YEARSAlonzo, Teresa Beaulac, Lise Delisle, Denis Doncaster, Rebecca Douin, MaryLou Ferland, Susan Flint, Karen Gagnon, Janine Garneau, Suzanne Hallgren, Bernadette Host, Line Johnson, Elise LaPlante, Lisa Lary, MaryAnn Lemoine, Jeanne Lessard, Louise Leveille, Rachel Nason, Vicky Perkins, Suzanne Riley, Mitzi Sheets, Diane

30-34 YEARSAlonzo, Deborah Baillargeon, Ruth Barnes, Theresa Boudreau, Lori

Duchesne, Philip Gilbert, Janine Glenney, Patricia Halle, Melissa Kernan, Donald Rasmussen, Elaine Roy, Gaye Tanguay, Sandra Valliere, Kathleen Wentworth, Donna

35-39 YEARSAccardi, Lise Annis, Darla Blais, Michele Blanchette, Debra Charest, Sylvia Chase, Howard Desmond, Dennis Dumoulin, Lorraine Dupuis, Lana Fortier, Theresa Gagnon, Debra Horne, Diane Laroche, Anne Lessard, Gregory Lowe, Colette St. Onge, Janet Wedge, Karen

40-44 YEARSArsenault, Linda McDowell, John Morneau, Claudette Schofield, Steven Tanguay, Elizabeth

Long-Service Employees 2014# Our employees help make this hospital what it has been for more than a century and what it is today. They truly live our mission and carry out our values each day, providing high-quality patient care and ancillary services. Every year, AVH recognizes and thanks its employees with 10 years or more of service at a recognition banquet. Those employees having a five-year anniversary receive a certificate, service pin and service luncheon. All recognized employees are given a special gift of appreciation.

Three AVH long-service employees: Linda Arsenault, Claudette Morneau and Donna Godin.

staff recognition

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2014 Active Volunteers and Auxilians# Androscoggin Valley Hospital recognizes the vital service that volunteers provide day in and day out to help make healthcare operations run smoothly. Every year, we hold a celebration to honor and thank all of the dedicated volunteers. Each volunteer receives a certificate with a special gift. Some volunteers are recognized for their numerous years of volunteer service.

Bartoli, NoellaBergeron, ElaineBirch, JeannineBoucher, AlineBrown, AngelaBruni, FrankBruni, SallyCarroll, JudyCaughey, Robert, A.Chaisson, LindaCollins, FionaCouture, ShirleneCroteau, JeanCroteau, RonCroteau, SueDeutsch, ConradDevoid, FredDuchesne, RolandaEichler, CraigFini, Ron

Fortier, JeannetteFrenette, KathyGagne, JackieGagne, PeteGagne, RitaHachez, HenryHachez, NancyHachez, YvetteIsaacson-Dupont, BethJensen, SandraLabrecque, GeorgeLacroix, LorraineLacroix, NormanLaramee, GillesLavigne, ChristinaLemieux, JeanLessard, TheresaLeveille, CarmenLevesque, JudyLosier, Lorie

Loven, ButchLoven, KarenMainguy, LucilleManikian, CarolineMcCosh, GeorgetteMerrill, JoanMiller, CynthiaMorris, LindaMorrissette, CecileMorrissette, JeannetteMorton, AnneMulaire, BeckyNolan, LucilleNoyes, GinetteOleson, IreneParadis, LucillePatry, JamesPayeur, RochellePickford, NancyPlante, Edna

Platt, AnnemariePoulin, CecilePoulin, LouiseProulx, KennethRiff, CarolynRiley, PatriciaRobinson, PaulineRoy, PriscillaScolere, JeanShevlin, RalphSmith, FredSmith, JulietteSmith, TheresaThayer, LyndaTheberge, RobertTourangeau, SallyVachon, VirginiaVallee, LeoWyman, BradWyman, Susan

Current AVH Auxiliary officers

special support

Current AVH Auxiliary officers.

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Committed to bringing the highest quality surgical care to the North Country.Non Profit OrgUS Postage

PAIDWhite River Jct, VT

Permit # 86

59 Page Hill Road, Berlin, NH 03570

GENERAL DONATIONS

Mr. Philip McCarron

Mr. & Mrs. Preetinder S. Virk

MEMORIAL DONATIONS

Mrs. Albertine F. Alonzo

Mr. James Patry

Ms. Monique P. Caron

Mr. & Mrs. Rene J. Albert

Banner Doors

Berlin Kiwanis Club

Mr. & Mrs. Scott Bowie

Britton Lumber Company, Inc.

COOPER CARGILL CHANT, P.A.

Mr. & Mrs. Paul R. Cusson

Mr. & Mrs. Francis N. Deasy

Del R. Gilbert & Son

Block Co., Inc.

Mr. & Mrs. Michael Dinardo

Ms. Gina M. Duffy

Mr. & Mrs. Paul S. Fortin

Mayor Paul Grenier and

Berlin City Council

Ms. Diane Gorham and Mr. Donnie Hood

Mr. & Mrs. Dana R. Hall

Patty, Bin, Erik, and Kelly Hood

Ms. Denise M. Horne

Ms. Elaine H. Kelley

Mr. & Mrs. George E. Labrecque

Mr. & Mrs. Eddie Lacroix

Mr. & Mrs. Ronald R. Lafrance

Mr. & Mrs. Richard Lamontagne

Mr. & Mrs. Lucien F. Langlois

Ms. Jessica Couture Lebeouf

Mr. & Mrs. Joseph A. Lefebvre

Mr. & Mrs. Ronald Legere

Ms. Linda Lemieux and Mr. Bob Labnon

Mr. & Mrs. Michael F. Luciano, Jr.

Mr. & Mrs. Norman Malloy

Ms. Priscilla McKerley, Ms. Jennifer Woodward

Dupuis, Ms. Jessica Woodward Joy and Mr. Jason Woodward

North Country Board of Realtors

Mr. & Mrs. Michael Papin

Mr. & Mrs. David Patry

Mr. & Mrs. Leo E. Patry

Mr. & Mrs. Robert R. Rivard

Mr. & Mrs. Gary E. Sinibaldi

Smith & Town Printers, LLC

Steel Elements Int. LLC

Mr. & Mrs. Sylvio J. Theriault

Mr. & Mrs. Elmer L. Totten

White Mountain Lumber and

the Kelly Family

Ms. E. Jean Fortin

Mrs. Jean Anne Donnell

Mr. Arnold P. Hanson, Sr.

The Donnell Family

Mrs. Della Ann Hanson

The Donnell Family

Mr. Robert M. Hood

Mr. & Mrs. Buddy Holmes

Mr. & Mrs. Rudy Hood

The Nolin Family

Mr. & Mrs. David Payeur

Ms. Peggy Qualls

Porfido’s Market & Deli

Mr. & Mrs. Frank Roy

Mr. & Mrs. Richard W. Tremaine

Mrs. Patricia Valliere

Mrs. Elda C. Lafrancois

Mr. & Mrs. Ray Cyr

Mr. David G. Letendre

Mr. James A. Patry

#Androscoggin Valley Hospital received the following generous contributions in memory of family members and friends. Unrestricted funds from the Living Memorial Program are used to help purchase patient care equipment to benefit patients. If they wish, donors may designate their donation for a specific department or service of the hospital. All memorial names (listed below in green print) and donor names can be viewed in the Living Memorial Program book, located between the first and second-floor lobbies of the Hospital. To make a contribution to the Living Memorial Program, please call 603-326-5607.

HOW YOU CAN DONATEYou can donate online at:avhnh.org/supporting-your-hospital/make-a-contribution. You can also send a donation to AVH Auxiliary, 59 Page Hill Road, Berlin, NH 03570.

2014 DONATIONS

giving back

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#Get to know some of our talented staff who provide top-notch care in a variety of fields and specialties.

OUR PROVIDERS

Quality care

Daniel van Buren, MDCardiologist New England Heart Institute59 Page Hill Road, Berlin, NH603-752-2300

181 Corliss Lane, Colebrook, NH603-237-8652

Jeff Bleakley, MDCardiologist New England Heart Institute59 Page Hill Road, Berlin, NH 603-752-2300

181 Corliss Lane, Colebrook, NH 603-237-8652

Javier Cardenas, MDHospitalist Hospitalist Services59 Page Hill Road, Berlin, NH603-326-5706

Crizeldo Cariaso, MDNeurologist Neurology59 Page Hill Road, Berlin, NH603-752-2300


Joseph DellaValla, MDSleep Medicine Specialist 59 Page Hill Road, Berlin, NH 603-752-2300

170 Middle Street, Lancaster, NH 603-788-5391


Morice P. Dennery, MDUrologist 7 Page Hill Road, Berlin, NH 603-752-2300

Richard Kardell, MDENT Surgeon and Allergist ENT/Allergy Services59 Page Hill Road, Berlin, NH 603-752-2300 170 Middle Street, Lancaster, NH 603-752-2300


Doreen Brado,RN-BCPain Medicine Specialist Anesthesia and Pain Management7 Page Hill Road, Berlin, NH 603-752-2300

Christopher Glenney, MDGeneral Surgeon 7 Page Hill Road, Berlin, NH 603-752-2300

Jeanne Finn, MSNAdvanced Practice Registered Nurse New England Heart Institute59 Page Hill Road, Berlin, NH 603-752-2300


Kelly DeFeo, CRNA, FNP-C, DAAPMPain Medicine Specialist Dynamic Anesthesia, PLLC7 Page Hill Road, Berlin, NH603-752-2300

Diane Demers, CRNANurse Anesthesiologist, Anesthesia & Pain Management7 Page Hill Road, Berlin, NH603-752-2300

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Don Kernan, MDEmergency Medicine/Family Practicitioner, Emergency Medicine59 Page Hill Road, Berlin, NH603-326-5706

Norman Kossayda, MDEmergency Medicine Physician, Emergency Medicine7 Page Hill Road, Berlin, NH603-752-2300

Stephanie Allen Lilly, MDGeneral Surgeon, 7 Page Hill Road, Berlin, NH 603-752-2300

Jessica Lorenz- Armstrong, PA-CPhysican Assistant, Orthopaedics and Sports Medicine 59 Page Hill Road, Berlin, NH 603-237-8652


John McDowell, MDHospitalist, Hospitalist Services59 Page Hill Road, Berlin, NH603-326-5706

Krzysztof Plociennik, MDObstetrician/Gynecologist, Obstetrics & Gynecology7 Page Hill Road, Berlin, NH 603-752-2300


David J. Poplawski, MDUrologist 7 Page Hill Road, Berlin, NH 603-752-2300


Bruce Lastra, DOObstetrician/Gynecologist 7 Page Hill Road, Berlin, NH 603-752-2300

Richard J. Lorenz, PA-CPhysican Assistant, Orthopaedics and Sports Medicine 59 Page Hill Road, Berlin, NH 603-237-8652

James O’Day, AuDAudiologist, Audiology & Hearing Aids59 Page Hill Road, Berlin, NH603-752-2300

Arthur Ruediger, DOEmergency Medical Practioner, Emergency Medicine7 Page Hill Road, Berlin, NH603-752-2300

Quality Care

Neal Keeshin, MDHospitalist Hospitalist Services59 Page Hill Road, Berlin, NH603-326-5706

PREP Is there any way to

make him a little less picelated?

He’s 235% :(

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Sohaib Siddiqui, MDHospitalist Hospitalist Services59 Page Hill Road, Berlin, NH603-326-5706

Harry Stearns III, MDOrthopaedic Surgeon59 Page Hill Road, Berlin, NH 603-752-2300

Charanjit Vedi, MDHospitalist Hospitalist Services59 Page Hill Road, Berlin, NH603-326-5706

Stanley Whitaker, MDRadiologist 59 Page Hill Road, Berlin, NH 603-326-5720

Tiffani Witt, PA-CPhysician Assistant ENT/Allergy Services

59 Page Hill Road, Berlin, NH 603-752-2300

170 Middle Street, Lancaster, NH 603-752-2300


J. Rodger Wood, MDAnesthesiologist Anesthesia & Pain Management7 Page Hill Road, Berlin, NH603-752-2300

Jay SoloRio, MDOrthopaedic Surgeon59 Page Hill Road, Berlin, NH 603-237-8652


Robert Wise, DOEmergency Medicine Practitioner Emergency Medicine7 Page Hill Road, Berlin, NH603-752-2300

Quality care

Peggy Simon, MDPulmonologist Offices: 59 Page Hill Road, Berlin, NH 603-752-2300

170 Middle St., Lancaster, NH 603-788-5391


Delphine Sullivan, MDOrthopaedic Surgeon59 Page Hill Road, Berlin, NH 603-752-2300

Tanya Tupick, DOEmergency Medical Practioner, Emergency Medicine7 Page Hill Road, Berlin, NH603-752-2300

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Monica Poulin with her family.

When Monica Poulin went into labor with her first baby, it was determined she would have to have

an emergency C-section. She was terrified, but the nurses and doctors at Androscoggin Valley Hospital immediately helped put her at ease, and she gave birth to a healthy, happy son, Issac.

“I had such a great experience having my first child at AVH, I wouldn’t go anywhere else for my second,” says Monica. In fact, Monica credits AVH with teaching her everything she and her husband needed to know about having children. “From Dr. Kris Plociennik’s prenatal care to the infant CPR and Lamaze classes led by Anne Laroche, everyone was helpful.” As first-time parents, Monica says, “My husband and I were pretty nervous and would call the nurses about five times a day for every little thing, but they always responded by being kind, caring, helpful and unbelievably patient.”

So it’s no surprise that Monica was once again thrilled with the care when she gave birth to her daughter. “When Mya was born, we had the same nurses who had delivered Isaac,” she says. “They spent as much time with us as they possibly could and even sent us

cards in the mail when we got home to let us know they were thinking of us. Talk about exceeding our expectations!”

Monica and her newborns weren’t the only ones who were babied at AVH. “My husband was just as happy as I was. He was able to sleep in the same room with me, and he loved the food. He ate omelets all day long!”

Speaking of her AVH room, both Monica and her husband were im-pressed with how clean, spacious, warm and comfortable it was.

“A friend of mine was considering delivering at another hospital, but I told

her about my wonderful experiences, and she ended up delivering right here in Berlin at AVH,” says Monica. “We go to AVH for pretty much anything we need,” says Monica. “All of my family’s doctors are right there,” she continues.

“I definitely recommend Androscoggin Valley Hospital to everyone who is searching for high-quality care, close to home. The doctors and nurses at AVH are great people, and they take care of everything, no matter how busy they are.”

That kind of care is important to Monica, and why she says, “I wouldn’t go anywhere else.”

One Woman’s

Childbirth Journeyat AVH

patient story

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What do you do when you are walking with two canes and are told you need two hip replacements? In my case, I went to Androscoggin

Valley Hospital. Being a Berlin resident, I had heard that there was a good orthopaedic surgery practice here. I worked with Dr. Court Stearns who provided recommendations and ordered X-rays. Dr. Tom Rock then performed the surgery.

Within a span of five weeks I had both hips replaced, the most recent taking place this past September. In fact, after the second surgery, they put me in the same inpatient room I had been in after the first surgery. I joked with the nurses, saying, “What do you mean this is the same room? I have never been here before.” I am very happy with the care they provided.

Ten days after the second surgery, I went back to get my stitches removed. Then, 20 days after that, I had another follow-up appointment. Even though I knew it would be challenging, I had the goal of walking straight into the doctor’s office with no cane or walker. I succeeded in doing that. I wanted the staff to know they made the right decision by operating on both hips so close in time to one another.

My quality of life prior to the surgery was quite poor. Before this surgery, I was so disabled. I had served in the Army for 28 years. So, it was common for me to be very physical and in great shape, like a soldier. But this was tough. I had to dig deep. I couldn’t do anything. I couldn’t even pick anything up off the floor. If something fell there, it would have to stay, as I had no way of bending down to pick it up. I couldn’t shovel. I couldn’t chop wood. I had to ride in an electric cart to go shopping. This winter was the best I’ve had in a long time. I could shovel and chop wood. I even climbed Mt. Jasper this spring! I’m walking very well now and everyone’s amazed at my recovery. My body stays straight. I have my life back.

At AVH, the attitude was, “Hi! You’re our patient. We’re going to take care of you.” When I sensed that the staff felt it was their honor to help me, the soldier in me was confident and at peace. —By Doug Chase

patient story

Getting Back on His Feet

“When I sensed that the staff felt it was their honor to help me, the soldier in me was confident and at peace.” –Doug Chase

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The AVH Auxiliary funded the following items and events in 2014:

• Automated shades in AVH Cafeteria to enhance dining experience

• Thousands of dollars to the hospital as a result of golf tournament

• Teddy Bears for children

• Thousands of dollars to enhance the patient experience

• Folding tables and table throws

• Stickers for children

• Flowers for the AVH Greeter’s Desk

• Books for the Eli Isaacson Memorial Library

out and about

Participants and instructors of a recent babysitting course at AVH.

Welcoming smiles from our AVH greeters.

AVH in the Community

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out and about

Chuck Rosa speaks at Health-A-Rama.

AVH CEO Russ Keene accepts a check from AVH Auxiliary Golf Tournament Chairwoman, Beth Isaacson-Dupont.

AVH was a proud attendee of Coos County Business Expo.

Caption tk

A winning team in 2014 AVH Auxiliary Golf Tournament.

AVH supports RiverFire.

A scene from AVH Auxiliary’s Memorial Christmas Tree Lighting Celebration.

AVH in the Community

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Every Friday through end of March: Health Insurance Navigators (CCFHS) in AVH lobby

JANUARY 9, 2014: Bariatric Info. Session in AVH Lecture Room (Jacquie Cuddihy, CMC)

JANUARY 16, 2014: Mini Health Fair on AVH 1st floor (Blood Drive, Bone Marrow Registry, Blood Pressure Screenings, Cholesterol Screenings, Diabetes Education

JANUARY 25, 2014: Lasagna Dinner to the public in Cafeteria —Benefits American Cancer Society

FEBRUARY 10, 2014: Dr. Johar Health Lecture (Pain Management) in the AVH Lecture Room

FEBRUARY 21, 2014: Blood Drive and Health Insurance Navigators at AVH

FEBRUARY 25, 2014: Dr. O’Day presentation, “Hearing Loss and Hearing Aids” at Northway Bank

MARCH 10, 2014: AVH Website Health Lecture— James Patry presenter

MARCH 12, 2014: Jackie Gagne, Volunteer, Blood Pressure & Cholesterol Screenings at Northway Bank

APRIL 5, 2014: Women’s Wellness Day at AVH

APRIL 14, 2014: Laser Aesthetics at AVH Health Lecture in AVH Lecture Room.

APRIL 17, 2014: Mini Health Fair at AVH (Laser Aesthetics Consultations, Blood Pressure Screenings, New England Organ Bank rep., Bone Marrow Registry rep., Patient Portal, Blood Drive, Advance Directives)

APRIL 24, 2014: General AVH overview presentation to White Mountain Rotary at Yokohama Resaturant; James Patry

MAY 3, 2014: Leading the Way 5K—beginning and ending at AVH Professional Center

MAY 5, 2014: Jean Wolf presen-tation. HIM to National Business Institute—Manchester, NH

MAY 8, 2014: Health-A-Rama at Town & Country Resort, Shelburne, NH

MAY 12, 2014: Wound Care Lecture by Lawrence Carbonaro at AVH

MAY 15, 2014: Healthy Eating in Springtime discussion at Serenity Steps by Roberta Balon

MAY 22, 2014: Men’s Health Lecture at AVH by Dr. Morice Dennery, Urologist

MAY 28, 2014: Dr. Kull presentation about Menopause at Northway Bank

JUNE 3, 2014: Walk NH Event in Gorham, NH

JUNE 9, 2014: Hearing Loss & Hearing Aids Health Lecture at AVH, by Dr. James O’Day

JUNE 19, 2014: Mini Health Fair at AVH (blood drive, blood Pressure checks, Patient Portal)

JUNE 22, 2014: Hosted art Show/Contest for Family Resource Center—listed in promotional ads

JUNE 26, 2014: Aesthetics Demo Night in AVH Professional Center—Drs. Lilly, Kardell

JULY 2–6, 2014: AVH table at Gorham Common—promoting laser aesthetics

JULY 15, 2014: AVH table at ARTWALK promoting range of services, including laser aesthetics

AUGUST 5, 2014: Diabetes Support Group Meeting at AVH

AUGUST 28, 2014: Bariatric Information Session at AVH

SEPTEMBER 8, 2014: Gut Check Health Lecture by Dr. Walko, at AVH

SEPTEMBER 18, 2014: Mini Health Fair at AVH

SEPTEMBER 20, 2014: Veteran’s Conference at White Mountain Community College

OCTOBER 2, 2014: Business After Hours and Biomass Tours at AVH

OCTOBER 9, 2014: Roberta Balon at Northern Health and Human Services Fair at WMCC

OCTOBER 13, 2014: Diabetes display at Peebles, Gorham, NH

OCTOBER 20, 2014: Diabetes display at Peebles, Gorham, NH

OCTOBER 20, 2014: Blood Drive at AVH

OCTOBER 20, 2014: Lumps and Bumps Health Lecture by Dr. Lilly, at AVH

OCTOBER 28, 2014: Wound Care Clinic Open House at AVH Professional Center

OCTOBER 29, 2014: Coos County Business Expo at Town & Country Inn, Shelburne, NH

NOVEMBER 13, 2014: Lumps and Bumps Health Presentation by Dr. Lilly, at Northway Bank—Berlin ofc.

NOVEMBER 18, 2014: Diabetes Outreach— Health Lecture at AVH

NOVEMBER 25, 2014: How to Handle a One-on-One— Claudette Morneau, Clare Vallee & Maryann Lary at T&C

DECEMBER 3, 2014: Kelly DeFeo, CRNA, FNP-C, DAAPM, at Northway Bank. Low Back and Hip Pain

2014 Community Presentationsevent lookback

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Dear Russ Keene:

Your ads state the “Reasons” to choose AVH all the time. My reason,

at first, was because it was simply closer to home than Dartmouth

Hitchcock. I wanted the best care and thought that the smaller, more

removed hospital would only be convenient. My surgery was performed

on September 9. It was a rather serious procedure. I was unaware how

severe it was. I was attended to from the moment I arrived until

the moment I left. The “Reasons” are too many to mention, but

after having spent so many months with a terminally ill wife in

Scottsdale, Arizona (Dec. 2002 – March 2004) and at teaching-

associated hospitals and facilities like the Mayo Clinic, I can only

comment, “WOW!” The reasons why I’ll always choose AVH are:

• Christopher U. Glenney, MD, FACS: Because of his being a

most skillful surgeon and his bedside manner. I’m honored to

have his signature on my person.

• The cleanest and most organized hospital I’ve ever been

associated with.

• Special recognition to the recovery nurses, especially Pam

(PM shift) who made my stay feel like I was at home. She

was truly an angel as I heard the shuffle of her CrocsTM

every 15 minutes or so to see if I needed anything. The

care she provided made my recovery move faster.

• She was supported by yet others: Marisa, Kathy and the LNAs,

Dieticians— all too many to remember and name individually.

These are the reasons why I am so thankful to AVH. THANK YOU!

I hope to not have to return, but would consider no other than AVH.

From, [Patient]

Dear Becky, Karin, Anne, Annie, Jess, Kim, Deb, and Dr. Plociennik:

We’re deeply thankful for the excellent care you provided to our family during the birth and

first days of our son’s life. We

appreciate your efforts to provide

care suited to our preferences while feeling confident in your expertise and professional

judgment. The Valley Birthplace

is a great place to bring a new

life into the world! With gratitude, [Patient and Family]

Letters

Recently, it was necessary for me to stay in the hospital. Thankfully, the one I stayed in was Androscoggin Valley Hospital. From the staff that prepared me for surgery, to Drs. Sullivan and Rock and their team who performed the surgery, to the recovery room and 4th floor staffs who provided care that was both attentive and comforting, to the Food Services staff who prepared meals that were enjoyable, my stay was both beneficial to my well-being and one that enabled me to just concentrate on healing. That said, I want to make sure that everyone knows how lucky we are here in the North Country to have a group of healthcare professionals to rely on when situations arise where we need the best of care. From, [Patient]

Your Feedback

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AVH

59 Page Hill Road

Berlin, NH 03570

avhnh.org

603-752-2200

Nonprofit OrgU.S. Postage

P A I DAVH

COMPONENT CONTRIBUTION RECOGNITION

Shrub $50Listed in

Contributions Binder

Brick Paver (4”x8”)

$100

Engraved and Listed in Contributions

Binder

Granite Paver (1’x1’)

$500 Engraved

Granite Paver (1’x2’)

$1,000 Engraved

Granite Paver (2’x2’)* $2,000

Engraved; *Limited quantity.

Please ask.

Tree $1,000Etched Brass

Plate on Granite Post

Lamppost** $5,000

Etched Brass Plate; **Includes a complimentary

1’x1’ granite paver.

#Everyone uses the hospital at one time or another, whether it’s for

a happy event, such as the birth of a baby, or for an injury or illness.

Androscoggin Valley Hospital is an integral part of our community, and

the “Impressions of Care” Lighted Walkway Project benefits all who

live in the North Country.

The Walkway includes three beautiful pocket parks, complete with

benches, bollards, rock, flowers, trees and shrubs. To raise funds for the

Walkway and the AVH Auxiliary, individuals, families, businesses, civic

groups and others may purchase actual components of the Walkway.

For more information or to order a piece of the walkway,

contact James Patry, AVH Auxiliary President, at 603-326-5606.

Make a Lasting Impression

AVH_Su15-16

there are so many reasons - avhnh.org

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