theory of congruent communication
TRANSCRIPT
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BY ALEXANDER CHOON HUA
Haim Ginotts
Theories of Congruent Communication
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Born Haim Ginzburg Ginott in 1922,Ginott was a school teacher, a child
psychologist and psychotherapist and
a parent educator.
An Israeli and started teaching in
elementary school in 1947.
Emigrated to United States to study
psychology at Clumbia University.
Earned a doctorate in clinical
psychology in 1952.
Well renowned books: Between
Parent and Child (1965), BetweenParent and Teenager (1967) and
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Congruence in mathematics means coinciding exactlywhen placed over.
So in congruent communication, it means
that we communicate in congruence with
our behaviour.
For example, I may say I like you but my bodylanguage can tell differently.
Charles (1999) cited Ginottsexplanation on congruent
communication:Congruent Communication is a style of speaking thatdoes not attack others, but instead remains harmoniouswith feelings being experienced.
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Congruent Communication
Strategies
Non-congruent communication
strat.
1. Addresses students action
instead of their character
It will help if you raise your hand,
Jerry.
1. Prejudiced and usually labels
students
Dont act like a clown when you
laughed at me, Gary!
2. Invites cooperation between
teachers and students
Come Ali, help me take this to the
staffroom. I need to see Lilys
parents in the principals office.
2. Denies students feeling and
attack them
Shelon, you have not submitted
even one of the assignments this
week. If you spent more time doing
your assignments instead of giving
lame excuses, you would be a much
more productive.
3. Accepts and acknowledges the
feelings of both students andteachers
3. Demands rather than inviting
cooperationShah,you will finish your
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Congruent Communication
Strategies
Non-congruent
communication strat.
4. Use brevity/concise words
in correcting misbehavior
Stella, please put that away
4. Shows students that the
teacher cannot maintain their
own temper-and therefore
why should they?I am getting sick and tired of
this noisy class. Everytime I
have to remind all of you the
rules but everyday is thesame thing.
5. Expresses anger
appropriately
Ken, I am sorry thatyou feellike I was mistreating you.
5. Invades students privacy
Come here now David. I
need to look at your backpackbecause Andy said his toy
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Correcting by directing-misbehaviours are dealt by redirecting
studentssbehaviour patterns to more
acceptable ones.
Behavior contract plan-teacher sets behavior terms in a contract
for students and they will have to adhere
to it. This will incept the idea that the
teacher trusts in him or her.-teacher should also uphold their end of
the bargain so that students can feel a
partial control and ownership of their own
behavior.
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Convey an attitude of helpfulness andacceptance
Teachers must be careful in imparting messages
and they must think of the impact of their
message to students self-esteem.
A caring and conducive learning environment
must be cultivated by the teacher so that
discipline problems can be nipped in its bud.
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Ginott brings the psychology of classroommanagement into practice.
If students still has disciplinary problems after manyinterventions, congruent communication might help to
heal the problem because Ginottscommunicationmodel teaches teacher how to talk tochildren/students.
Congruent communication will result in a more caring
and loving classroom environment. Thus, students willfeel appreciated and belonged.
Teacher can try setting up behavior contracts in thebeginning of the year continuously update and upholdthe bargain. For example, new behavior terms can be
added or removed while reward can be given to
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Sample of
behaviour
contract
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Continued...
Our students come from different races andreligion. So congruent communication is a more
culturally responsive form of communication.
Teacher can avoid racial sentiment with an
attitude of helpfulness and respect asemphasized by Ginott.