the world's your office: realtime collaboration: presentation
TRANSCRIPT
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“The World’s Your Office:” Realtime Collaboration
Internet Collaboration Tools
LIFT ForumSpencer S. Eccles Health Sciences Library,University of Utah Health Sciences Center
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Overview
Videoconferencing Voice over IP (VoIP) Instant messaging Group software
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The World’s Your Office:Videoconferencing
Spencer S. Eccles Health Sciences LibraryUniversity of Utah Health Sciences Center
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Videoconferencing Overview
Access Grid demo What is videoconferencing? Uses for videoconferencing Hardware and software VRVS demo
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What is Videoconferencing?
Real time interaction (seeing and hearing) with other people located with one or more remote sites
Components:– Viewing equipment (computer or TV)– Camera(s)– Microphone(s)– Network or phone line
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Does It Work?
To paraphrase Mae West: “When it’s good, it’s very, very
good.”
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Uses for Videoconferencing
Collaboration with colleagues Education
– Distance learning– Collaborative learning with 2 groups of
students at different schools
Telehealth– Patient care– Family support
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Types of Videoconferencing
Multi-point– Multiple sites
Point-to-point– One-to-one communication
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Hardware Spectrum
WebCam attached to a computer$50
Polycom ViaVideo attached to a computer$500
Polycom ViewStation Standalone unit$5000
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Software – Single-Point Systems
•Chat programs•Yahoo, MSN, iChat
•NetMeeting
•Polycom proprietary software•Both users have Polycoms
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Software – Multi-Point Systems: Access Grid
Internet II videoconferencing system
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Software – Multi-Point Systems: Breeze
•Macromedia Breeze•Commercial product•www.breeze.com•Users access from any Web browser•Audio, video, application sharing, collaboration tools
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Software – Multi-Point Systems: Bridge
•Telehealth Bridge•Schedule with telehealth department
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Software – Multi-Point Systems: VRVS
•VRVS•Virtual Room Video-conferencing System•www.vrvs.org•Free•Audio, video, application sharing
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Demonstrations
VRVS
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Resources
Videoconference Cookbook Dale Alverson’s talk at InfoFair See handouts at:
http://medstat.med.utah.edu/collaboration/handouts.html
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The World’s Your Office:VoIP
Spencer S. Eccles Health Sciences LibraryUniversity of Utah Health Sciences Center
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What is VoIP?
Voice over Internet Protocol (VoIP)
– aka Internet Voice, Internet Telephony
– a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls instead of a regular (or analog) phone line.*
* VoIP converts the voice signal from your telephone orheadset into a digital signal that travels over the internet then converts it back at the other end so you can speak toanyone with a regular phone number.
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What kind of equipment do you need?
A broadband (high speed Internet) connection is required.
– This can be through a cable modem, or high speed services such as DSL or a local area network.
Voice is sent via a:– Microphone attached to your computer and send
your voice through a cable modem – or a phone connected directly to a telephone
adaptor.
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Types of VoIP services
Skype: • PC to PC or Phone Anywhere
(Skype is for calling other people on their computers or phones)
• Just need to register with Skype and you can call other Skype registered users online
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VoIP: Skype features
Use with a microphone headset Can search for users online IM feature available Conferencing calls (limit 5
participants) SkypeOut:
• Additional service that lets you call traditional landlines or mobile phones anywhere in the world, but with a charge (which is minimal <4 cents/minute)
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VoIP: Skype features – cont’d
Supported platforms:• Windows• Mac OS X• Linux• Pocket PC
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Demo…
Skype:– http://www.skype.com/
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The World’s Your OfficeInstant Messaging
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Instant Messaging – What is it?
Software– Two people communicate via text
messaging – Real time
Developer– Mirablis– 1996– ICQ (I seek you)
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Instant Messaging—Who offers it?
AIM www.aim.com/
MSN messenger.msn.com/
Yahoo messenger.yahoo.com/
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Instant Messaging
Software—free downloads Hardware—any system More immediate than email Presence!
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Cross Group Messaging
Trillian http://www.ceruleanstudios.com/
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Added Features
Conference Chats Webcam Voice File transfer Games Mobile IM
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The World’s Your Office Group Software
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Group Software-What is it?
Web based communication technologies that allow interaction of team members as they perform interdependent tasks to accomplish a common purpose—Charles Steinfield, Michigan State University
Asynchronous (calendars, shared files etc) and synchronous (Videoconf, whiteboard etc)
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Is it for my Group?
Are members of your project team separated by time and space?
Do you have a core group –actual work team, plus other stakeholders, such a department head or funding agency who wants to occasionally monitor the project’s progress?
Is your team’s email volume overwhelming? Need a private place to hash out questions and answers without playing catch up on email?
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Ideal Infrastructure
supports synchronous and asynchronous interactions
provides shared workspaces and archives supplies needed awareness information
(participant availability and activity) enhances distributed activity
– structured workflow - no overwriting– decision support - who “said” what– project management-who is responsible,
deadlines
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Products
IBM Lotus Team Workplace (Quickplace)
Yahoo Groups WebCollab
– Open Source
Microsoft SharePoint
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Cost
License– Lotus Team Workplace (incl year
maintenance)• $12,735 • Unlimited number of users
– SharePoint 5-25 User/device• $1,000-4,000• With external users up to $8000
– Free
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Demo: Lotus Workplace (Quickplace)
Member Access Rooms Creating/Importing documents
– Workflow– Forms
Discussion Calendar Project management
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WebCollab
Project management oriented Tasks with deadlines Calendar
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About Yahoo! Groups: features
Some features:– Messages– Calendar– Database- contact lists, etc.– Photo albums– Poll– Search Archive– Owner vs. Moderator– News Feeds
Demo: http://groups.yahoo.com/group/healprogram/
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Our Experience
Beneficial only when all team members use it
Training-in context Access –equal vs hierarchical Room vs Folder vs Page
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Summary
Choice of collaboration tools– Integrated Stand alone– High cost Shareware/Open Source
Improving constantly Virtual approaches reality
– Distance– Cost
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For more info….
See handouts at:
http://medstat.med.utah.edu/collaboration/handouts.html