the weekly connection newsletter for city of phoenix ... 021716.pdf · better experience when they...

4
If your spring travel plans take you through Sky Harbor Airport, you’ll want to know about some maintenance work. Monday, February 22 – Friday, April 8, some service on the PHX Sky Train® between East Economy and the 44th Street station will be affected: Weekdays from 5:30 p.m. until 4 a.m., riders should plan an extra 15 minutes to travel between the 44th Street Station and the terminals. Riders traveling from 44th Street to the terminals will exit the train at East Economy and board another train to Terminals 4 or 3. Riders traveling from the terminals to 44th Street will exit the train at East Economy and board another train to 44th Street. PHX SKY TRAIN RESTRICTIONS The Weekly Connection Newsletter for City of Phoenix Employees Feb. 17, 2016 P&D MAKEVOER GREAT IDEAS THE BIG STORY Thanks for your feedback on the new look of this newsletter. We appreciate your thoughts and comments. Keep them coming by emailing us here. Need To Know If you’ve been to the 2 nd floor of City Hall lately, you may have noticed a few changes. As part of the Planning & Development Department’s goal to enhance customer service capabilities and provide a great experience for anyone who visits, several upgrades to services were made: In July, they increased online permits with a goal of improved customer service and reducing trips to City Hall for customers. In December, the furniture on the 2 nd floor was improved so customers would have a better experience when they visit. Visual place-in-line displays were also added along with online wait times to optimize a customer’s time. In January, survey kiosks were added, which help collect customer feedback. Customer feedback is important to optimize the experience for builders, developers and anyone who needs help!

Upload: others

Post on 22-Jun-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

If your spring travel plans take you through Sky Harbor Airport,

you’ll want to know about some maintenance work. Monday,

February 22 – Friday, April 8, some service on the PHX Sky Train®

between East Economy and the 44th Street station will be

affected:

Weekdays from 5:30 p.m. until 4 a.m., riders should plan an

extra 15 minutes to travel between the 44th Street Station and

the terminals.

Riders traveling from 44th Street to the terminals will exit the

train at East Economy and

board another train to

Terminals 4 or 3.

Riders traveling from

the terminals to 44th

Street will exit the

train at East Economy

and board another

train to 44th Street.

PHX SKY TRAIN RESTRICTIONS

The Weekly Connection Newsletter for City of Phoenix Employees • Feb. 17, 2016

P&D MAKEVOER

GREAT IDEAS

THE BIG STORY

Thanks for your feedback on the new look of

this newsletter. We appreciate your thoughts

and comments. Keep them coming by

emailing us here.

N e e d To K n o w

If you’ve been to the 2nd

floor of City Hall lately,

you may have noticed a few changes. As part of

the Planning & Development Department’s

goal to enhance customer service capabilities

and provide a great experience for anyone who

visits, several upgrades to services were made:

In July, they increased online permits with a

goal of improved customer service and

reducing trips to City Hall for customers.

In December, the furniture on the 2nd

floor

was improved so customers would have a

better experience when they visit. Visual

place-in-line displays were also added

along with online wait times to optimize a

customer’s time.

In January, survey

kiosks were added,

which help collect

customer feedback.

Customer feedback is

important to optimize

the experience for

builders, developers

and anyone who

needs help!

2

To the left is our new feature, Phoenix @ Work Wednesdays.

Each week, you will meet a dedicated city of Phoenix

employee. You can learn about them, what they do and what

they enjoy in their spare time.

NEW FEATURE

Filing the FAFSA is the first step to

finding money for college. This is

your chance at getting FREE hands

-on help at a College Goal FAF$A

event! No registration required.

Details:

February 20 & 27

10:30 a.m.—2:30 p.m.

Burton Barr Central Library

WHAT TO BRING WITH YOU:

(for you and your parents if applicable)

Most recent federal income tax returns, W-2s, and other

records of money earned

Social Security Number(s)

Alien Registration Number(s) (if you are not a U.S. citizen)

Bank Statements and records of investments (if

applicable)

Records of untaxed income (if applicable)

FSA ID(s) — visit https://fsaid.ed.gov

COLLEGE GOAL FAF$A

Have an idea for the next PHX Connect?

E-mail us: [email protected]

Jim Hartman joined the

Police Department’s Public

Affairs Bureau a little more

than eight months ago.

In his spare time, Hartman

likes to stay active. He loves

to mountain bike at Papago

Park and hike Piestewa Peak.

Hartman produces media

materials for internal &

external use. He specializes

in video production.

His career has taken him all

over the U.S., as well as

Belize and Panama. Jim was

born and raised in the

Chicago area.

Support and like this spotlight: Facebook.com/CityofPhoenix

Find us on twitter: #P@WW

Fast Facts

Favorite Valley team:

Cardinals, but go Bears!

Special Talent:

Balancing things on my

nose

3 things to describe him:

Athletic, thoughtful &

dedicated

“I cannot live without…”:

My wife, Keri

“I think it is great that I am now

part of the communications field

for the Police Department after

working in the broadcast video

production industry for over 20

years.”

“I can quote any lines from the

movie…”

TROPIC THUNDER

Jim Hartman Multimedia Specialist

Phoenix Police Department

If you’ve heard about the Toastmasters,

but don’t know what they can do for you,

this is your chance. Their mission is to

help people improve their listening,

speaking, thinking and leadership skills.

Light refreshments will be served.

Featured speakers at this open house

include Travis Hardin, distinguished

Toastmaster and Melissa Hoffman, The

City’s Office of Homeland Security and

Emergency Management. Details:

Wednesday, February 24

Noon

Calvin Goode Building, 10W

Conference Room

TOASTMASTERS OPEN HOUSE

The following employee is accepting leave donations. If

you’d like to help; use eChris to make your donation:

Larry Hunter, Equipment Operator IV, Water Services

Department

LEAVE DONATIONS

3

SWING FOR KIDS

Play in the 11th annual Camp Colley Foundation Golf

Classic on Saturday, April 9 at Aguila Golf Course. Owned

by the city of Phoenix, Camp Colley is a secluded adventure

camp on the Mogollon Rim. The camp introduces under-

privileged youth to the fun of outdoor recreation. No

matter how you play, the kids win! For more information

and to register, visit http://campcolley.org/gtregistration.

Join Native Seed/SEARCH on the back patio at Pueblo

Grande Museum for a drop-in informational program

about agricultural crops grown by the Hohokam, gardening

in the desert, and planting your own three sisters garden.

Guest will also have a chance to enjoy a hands-on activity

about southwestern seeds. This program is included with

paid museum admission. Details:

Saturday, February 20

10 a.m.— noon

Cost: General admission prices apply

DROP-IN ON CROPS

G o o d To K n o w

We love to see your pictures. Show us what you are up to

in Phoenix by emailing us.

PICTURE OF THE WEEK

Martha Perches, Court Legal Clerk II at Phoenix Municipal

Court, having fun with filters outside The Corner Restaurant.

Join collections staff for a behind the scenes tour of the

Pueblo Grande Museum. This tour is open to walk-in visitors

on a first come, first serve basis. This is an opportunity to

learn about the artifacts that are not on display to the public

and see how museums care for their collections. Details:

Wednesday, February 24

2 p.m.—2:30 p.m.

General admission prices apply

TAKE A TOUR

4

GET YOUR READING ON

Celebrate reading at the annual Storyfest at Burton Barr

Central Library. This year's theme is Star Stories! There will be

space-themed activities and crafts, photo booth, costume

contest, LEGO Build Arena, and more. Storyfest is sponsored

by Bookmans Entertainment Exchange and the Friends of the

Phoenix Public Library. Details:

Saturday, February 20

10 a.m.—1 p.m.

First 500 children receive a

free book!

Free prize drawings!

Weather is great for a hike!! The city launched a public

awareness campaign about hiking safety called Take a

Hike…Do it Right. This

educational campaign is a

joint partnership between

Parks, Police, Fire, the

hotel industry, and

Maricopa County

Department of Public

Health.

https://www.youtube.com/watch?v=Ua_TF1J0eZA

CHECK THIS OUT

MARVIN’S MOVING ON!

After 26 years, Marvin

Palmer is hanging up his city

hat for the opportunity to

relax. Yes, the man who for

many years operated the

playback systems at PHXTV

(when it was called Ch. 35),

is now retiring. Most

recently, Marvin has been a

valued member of the city’s

Communications Office as a

Management Assistant II,

providing great advice and

ideas to make the office

work more efficiently. His

wit, humor and intelligence will be missed. A good-bye

celebration is taking place Thursday, February 18 from 1

p.m.—3 p.m. inside PHXTV.

Municipal Security Guard: Police and Transit are recruiting

for Municipal Security Guards. If you have strong customer

service skills and are able to do shift work, this job could be

for you.

Each Monday, the city posts jobs available for current

employees to consider. Here’s the link to the most recent

opportunities.

FEATURED JOB LISTING

THIS DAY IN HISTORY

1801: Thomas Jefferson is elected

1947: Voice of America begins broadcasts to

Russia

1972: Beetle overtakes Model T as world’s

best-selling car