the war against complacency

7/25/2019 The War Against Complacency

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Reality Based Safety

Presentation by Don Wilson

The War Against Complacency:

Proven Methods to Fight Complacency & Other

Deadly States with Advanced Safety Awareness

To Book Don Wilson for a Future Speaking Event & Look at Feedback From

Some of His Past Safety Conferences, Please Visit His Web Page at:www.safestart-safetrack.com/CONSULTANT/DonWilson.htm

For a Schedule of Our Upcoming Safety Eventswww.safestart-safetrack.com/GENERAL/Events/Events.htm

**These concepts and materials cannot be used for t raining purposes and are evaluation

and individual learning purposes only. Copyright 2011**


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Safety in the Real World

Most Company Safety Training


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Why are We Complacent

About Our Workplace Safety? Statistically the workplace is the Safest Place

in our Lives- much safer than where we live

spend our leisure time, or drive


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Number of Deaths

Every Hour


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As adults our injury frequency has dropped

dramatically from our childhood so it is natural

for us to feel that we are Safe Enough


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Carly - 10 Courtney - 8

Ben - 6


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Companys Agenda VS

Individual Employees Agenda


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As adults our injury frequency has dropped

dramatically from our childhood so it is natural

for us to feel that we are Safe Enough

Since we all feel we are safe enough everywhere,

we are likely to feel Complacentabout the

risks in the workplace


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The Weight of

Consequences

Timing

soon

soon

later

soon

later

soon

later

later

Consistency

certain

certain

certain

uncertain

uncertain

uncertain

certain

uncertain

Significance

positive

negative

positive

positive

positive

negative

negative

negative

Strongest

stronger

weaker

weakest


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How Can We Reduce this

Natural Complacency aboutWorkplace Safety?


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What Influences Your

Personal Safety 24/7?

Personal Safety 24/7shouldbe the Goal


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Physical

Environment

Knowledge of

Hazards &

Procedures

Personal

Safety

The Focus Areas of Traditional

Safety Management


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13

Off vsOn-the-Job Injuries 3:1

3.5

9.4

0

2

4

6

8

10

Disabling Injuries

(Millions)

On-the-Job

Off-the-Job

Source: Injury Facts, 2009 Ed.


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14

Off vsOn-the-Job Deaths 11:1

52,500

4,6890

10,000

20,000

30,000

40,000

50,000

60,000

Deaths

On-the-Job

Off-the-Job

Source: Injury Facts, 2009 Ed.


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Physical

Environment

Knowledge of

Hazards &

Procedures

Personal

Safety

The Focus Areas of Traditional

Safety Management


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What ElseInfluencesYour Personal Safety?


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Physical

Environment

Knowledge of

Hazards &

Procedures

SafetyAwareness &

Skills

PersonalSafety


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* Data for USA & Canada


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Negative Safety Messages


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Three Types of At-Risk Behavior

Deliberate At-Risk Behavior

Unintentional At-Risk Behavior

Habitual At-Risk Behavior

+For Most of Our Injuries


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How About Teaching People

AdvancedSafety Awareness &

Skills That Will Really Help Themto Avoid Unintentional Errors

At Home, At Work, and On theHighway?


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Hazards vary by job and

workplace and from workto the road and home but:

Basic injury patterns remain

constant

Lack of knowledge about

hazards or procedures is

rarely a factor

ASA&S Basic Principles


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Eyes not on Task


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Mind not on Task


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Moving into the Line of Fire


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Moving into the Line of Fire


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Loss of Balance, Traction, or Grip


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Thats Life !!!


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The Universal State to Error Pattern

States

Cause,

Contributeor Lead To: Errors

ALLKinds of Errors inALLAspects

of Our Everyday Life

S f i h R l W ld


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S f t i th R l W ld


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S f t i th R l W ld


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Why do Trick Plays Work?

S f t i th R l W ld


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To BecomeEyes Not on TaskMind not on task

Line of fire

Balance, Traction, Grip

Errors (Which cause)

Rushing

Frustration

Fatigue

Complacency

States (Cause)

The Universal Injury Risk Pattern

(To become)Less risk

Major

Minor

Close Calls

Hazards

More risk

Major

Minor

Close Calls

Hazards w itha critical error

S f t i th R l W ld


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People can dramatically

improve their Natural

Safety Awareness &Skills;Motivate them to

work on improving them

and then provide

Coaching & Training

ASA&S Basic Principles



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Carly - 10 Courtney - 8

Ben - 6



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There are Three Kinds of Men:

Ones that learn by

reading

A few who learn byobservation

The rest of them have to

pee on the electric fenceand find out for

themselves



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Im Safe Enough

Im Not Safe

Enough

Age in Years

1 10 20 30

Sa

f

e

t

y

S

k

i

l

l

s

Natural Increase in Safety Skills



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How Do You Improve a Skill?

1

2

3



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Help People See the Patterns



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What Have You Done to Fight

Fatigue While Driving?



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y



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y

CriticalError

ReductionTechniques

(24/7 Safety Skills &

Safety Awareness)



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y

1. Self trigger onthe state

(or amount of

hazardousenergy)

so you dont

make a crit ical

error



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y y

To BecomeEyes Not on TaskMind not on task

Line of fire

Balance, Traction, Grip

Errors (Which cause)

Rushing

Frustration

Fatigue

Complacency

States (Cause)

The Universal Injury Risk Pattern

(To become)Less risk

Major

Minor

Close Calls

Hazards

More risk

Major

Minor

Close Calls

Hazards with acritical error



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y

3. Look at

others for the

patterns thatincrease the

risk of injury



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4. Start to work

on yourSafety Critical

habits



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2. Analyzeclose calls

and small

errors(to prevent

agonizing

over the big

ones)



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Heinrich Injury RiskPyramid - 1929



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CLOSE CALLS AND NEAR MISSES

CUTS, BRUISES, SCRAPES

MINOR INJURIES

MAJOR

Typical Personal

Injury Risk Pyramid

3 - 7

8 - 12

5,000 10,000

10,000 -

100,000



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Analyzing Close Calls & Errors

????



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Motivation for Safety

Focus on a24/7

Personal

Safety

Agenda



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ASA&S works

On the job

Off the job

On the highway

Safety - Its Not Just At Work!



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How About Giving People the

Tools to Help Improve TheirFamilys Personal Safety 24/7



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Off the Job V.S. On the Job Fatalities

Every year in the United States and Canada over 35,000

people die in accidents at home. Compare that to less

than 6,000 accidental fatalities in all of the workplaces,

mines, factories and refineries put together. A huge percentage of those accidental fatalities at home

will be children. Over 7,000 children last year alone.

There are more potential years of life lost due to

children dying accidentally than from heart disease,

stroke, diabetes, AIDS/HIV and cancer put together



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What is the single most

important thing to YOU?



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Im Safe Enough

Im Not Safe

Enough

Age in Years

1 10 20 30

S

a

f

e

t

y

S

k

il

l

s

But As Their Skills Improve


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75

Fatal Crashes per Million Vehicle-Miles

0

3

6

9

12

15

18

16 17 18 19 20- 25-30- 35- 40- 45- 50-55- 60- 65- 70-75- 80-85+

Age of Driver

Highway Safety Issues

Source: NHTSA Research Note. Crash Data and Rates for Age-Sex Groups of Drivers, 1996. January 1998.

Young Drivers



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Where Do They Learn These

Bad Habits?



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The Learning PyramidAverage retention of material presented in different ways

Lecture

Reading Text

Audio-visual representation

Demonstration

Discussion group

Learning by doing

Teaching others

5%

10%

20%

30%

50%

75%

90%

When People "Take Safety Home Everyone Wins; the

Employees, their Families, & the Employer !


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Employer Costs per Employee Occupational injuries $2,062

Off-the-job injuries $822

Total on- and off-the-job $2,884 29% is off-the-jobcosts

What about their Dependants? Who Pays

When They Get Hurt?

Source: Miller, T.R. (1997). JSR, 28(1), 1-13.

Adjusted to 2005 dollars.



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How About Teaching People

Skills That Will Also Save them

Time and Money

At Home, At Work, and On the

Highway?



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PhysicalEnvironment

Knowledge of

Hazards &

Procedures

Safety

Awareness &

Skills

Personal

Safety



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Start Watching for the

State to Error Patterns



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Please Let Us Know What Youre Thinking!

To Book Don Wilson for a Future Speaking Event & Look at Feedback From

Some of His Past Safety Conferences, Please Visit His Web Page at:www.safestart-safetrack.com/CONSULTANT/DonWilson.htm

For a Schedule of Our Upcoming Safety Events

the war against complacency

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