the very last room
TRANSCRIPT
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The Very last room
A new management technique and enemy to revenue managers
By: Alexandra Humnicki, Raphaelle Levet, Floriane Brette, Yacine Sadaoui, Akram Nehmé
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What is it & How does it work?
An I-phone application in 2011
For last minute hotel room bookings
With preferential room rates
Booking times: 12.00pm - 2.00 am
Available in France only
Prices decrease ‘live’ cent by cent between 12.00 pm – 2.00 am
Discounts from 20% - 70%
"The longer you wait, the less you pay"
Slogan:
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Advantages & Disadvantages that makes it different than
others
Advantages Disadvantages
A room at a cheaper rate
Very fast booking (less than 1 minute)
Up to 70% discount
No competitor
Optimize occupancy rate for hotels
Risk of not having a room- requires plan B incase…
Not for the faint hearted
No choice of rooms- for customer
Requires more organization & communication
Must pay immediately online
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How is it perceived by users?
“Last time I used it in Toulouse, I was very satisfied. My reservation was 10 minutes before arrival and in a 4 * hotel”
“Be careful with this app, as some hoteliers are not informed well and refuse bookings through this app”
“I don’t think prices are more competitive than other sites such as booking.com”