Office 2007 Deployment Discussion Guide

The Value of Office 2007

Office 2007 Deployment Discussion Guide

Office 2007 Deployment Discussion Guide

Why should I deploy Office 2007 Now?

To immediately begin receiving the added business value from the Microsoft Office 2007 system!

• Created a proposal generation solution that reduced proposal preparation time by 60% and reduced executive time spent on proposals.

• The solution was implemented at an estimated one-fifth of the time it would have taken on previous versions of

• Estimates they will realize $500,000 in annual productivity savings that can be redirected to closing deals and building customer relationships

• Expect to recover the cost of the solution within eight months on productivity gains alone.

Office 2007 Deployment Discussion Guide

Unified Comm.Business

IntelligenceSearch

Enterprise Content

ManagementCollaboration

Unified Comm.

Business

Intelligence

Search

Enterprise Content

Management

Collaboration

What’s Different about Office 2007?Mindset Shift: From Personal to Enterprise Productivity

4

Best of breed technologies:Stand alone, disconnected solutions

Consolidated Infrastructure:

Unified, extensible business

productivity platform

Office 2007 Deployment Discussion Guide

The Value EquationAccelerators and Deal Breakers

Business Value(Scenario based)

Must beGreater Than Total Cost

of Ownership

Business Value Gain at three levels:

1. Individual2. Infrastructure 3. Enterprise

Cost Of:

1. Licensing2. Deployment3. Management4. End-user adoption

Value Factors:

TCO Factors:

Office 2007 Deployment Discussion Guide

Office 2007 ValueRealize business value in three productivity areas

• Ease of use• Produce deliverables

faster• Find information

• Reduce complexity• Easier to deploy• Easier to manage

• Institutional knowledge• Compliant processes• Collaborate effectively

Individual Value

Infrastructure Value

Enterprise Value

Office 2007 Deployment Discussion Guide

Individual Value Office 2007 Customer Value Proposition Vignettes

Get the results you Need Faster

Fewer clicks and improved performance with the new

UI

Find information and the people who can help you

use it

Leverage existing information

Simplify Working Together

Organize documents and manage workflows

Work together anywhere, anytime with anyone

Reduce errors and handle exceptions

See the Bigger Picture

Visualize your data

Take advantage of databases – no experience

required

• The average information worker spends 9.5 hours/week just looking for information (IDC)

• 60% of users believe they are more productive on Office 2007 than previous versions. An estimated 18 percent improvement in time to complete a task in the 2007 Office release vs. previous Office version. (Forrester Survey)

Office 2007 Deployment Discussion Guide

Infrastructure Value Office 2007 Customer Value Proposition Vignettes

Reduce IT Spending

Leverage existing IT investments

Centrally-managed data connection

libraries

Improve IT Productivity

Unprecedented manageability and deployment tools

Easier to manage

Easier to integrate and deploy

Advance the Business with IT

Solutions

Increase responsiveness to changing business drivers and free up time for other high

value-added activities

Reduce IT Risks

Enable compliance and better

governance

Enable comprehensive

records management

Enable enforcement of Information

Rights Management (IRM) policies

• For Office 2007 only, IDC estimates a deployment cost of $27/PC and as little as $7 / PC for customers with a Rationalized Core IO.

• XML file format allows reduces storage costs with 25-50% reduction in file size, helps protect documents from viruses and simplifies data recovery

Office 2007 Deployment Discussion Guide

Drive Additional Revenue Opportunities

and Improve Responsiveness

Enable people to rapidly identify and resolve customer

issues

Improve Sales productivity

Win new business

Improve Strategic Management and

Agility

Improve decision making speed and

effectiveness

Reduce errors and improve forecasting

accuracy

Improve time to market

Improve supply chain effectiveness

Reduce Business Expenses

Reduce knowledge worker travel costs

Go paperless with electronic forms

Enable employees to work anywhere, with

anyone

Reduce Business Risks

Transform compliance into a

competitive advantage

Share information securely

Build cost-effective compliance solutions

on a single, unified platform

Enterprise Value Office 2007 Customer Value Proposition Vignettes

Office 2007 Deployment Discussion Guide

Declining Cost of Office 2007 Deployment

Office 2007 Deployment Discussion Guide

70% of desktop TCO is labor related

100%

Desktop TCO BreakdownDesktop costs go beyond hardware and software

Desktop TCO ($4600-$5000/year)

IT costs End-userHW/SW

Cost of IT labor and administration

Cost of self-support & downtime

Cost of hardware and software

Source: Leading Analyst Firm, December 2005Note: Excludes server & network costs for centrally manages services

Total

(US

$ /d

eskt

op/y

ear)

30%

50%

20%

Office 2007 Deployment Discussion Guide

Decreasing Cost to Deploy

Deployment Resources

• Migration Planning Manager• Microsoft Deployment (BDD)• Desktop Deployment Tech

Center• Desktop Deployment Planning

Services• Office Customization Tool• Office 2007 Resource Kit• Office Compatibility Pack• Multilingual Architecture

Zero-Touch Deployment

• Single image, automatic deployment

• Minimize cost and time-to-deploy• Capitalize on the tools &

guidance in Microsoft Deployment

The 2007 release of Microsoft Office includes the largest investment in deployment and management capability improvements in the product’s history, making deployment easier and less expensive than ever before

Office 2007 Deployment Discussion Guide

Easier to ManageTools to increase IT effectiveness and reduce IT management costs

Automated desktop deployment and patch managementCentral management of PC settings and configurations Migration tools and planning resourcesEnhanced security and control with a common location for all security settings and user rolesReduced end-user support costs through self-service creation of workspaces, forms, workflows and reportsXML file formats that will decrease your clients cost of managing their Business Productivity Infrastructure:Improved security - separates macros / scripts from data, helping prevent viruses. Office 2007 also includes Information Rights Management and digital signatures to protect documentsReduced file size - reduces file sizes an average of 25-50%, saving system resourcesAccessibility - ensures any system or application can open and edit documentsDeveloper Access - creates new opportunities for developers to build custom applications

Office 2007 Deployment Discussion Guide

Decreasing Cost of End-User AdoptionSurvey by Forrester shows strong acceptance of user interface*

*Results are from a survey by Forrester Consulting (commissioned by Microsoft) of 1,000+ end users using Office 2007

Training Costs will not be as high as expected. • 39.8 percent of users don’t believe training is necessary to get back up to speed.• Of the users who felt training was necessary, most felt that four hours or less would

be sufficient.The average end user will experience a short-term reduction in productivity, but becomes more productive within a few weeks

• The average time to attain previous levels of productivity is 2-3 weeks• 60.3 percent say that their productivity has increased slightly or significantly, and

another 33.2 percent say it has remained the same• 78.3 percent indicated that they called the help desk about the same number of

times or less frequently than with the previous versions of Office End users prefer the new user interface

• 95.5 percent say they are more satisfied or equally satisfied• 81.4 percent say the new user interface is as easy or easier to use

Average productivity improvements (minutes) n=1,000

“When you first started using the new version (i.e. the first two or three days) how long do you think it took to perform work that normally would take you 30 minutes using your previous version of Office?”

33.8 mins

“As of today, how long do you think it would take you, using the new version of Microsoft Office, to perform work that normally would take you 30 minutes using your previous version of Office?”

24.7 mins

*5 respondents removed, with responses over 200 minutes to either question

Office 2007 Deployment Discussion Guide

Why Deploy Now?

The 2007 Office system enables your business to work more efficiently and effectively in ways that weren’t previously possible

Putting off deployment of Office 2007 solutions delays the realization of both monetary and productivity gains for your company

Deployment, Management and End-user Adoption of a new version of Office has never been easier or more cost efficient than it is today

Work with your Microsoft partner to define how Office 2007 can provide business solutions for your key initiatives today!

To immediately begin receiving the added business value!

Office 2007 Deployment Discussion Guide

Resources

Desktop Deployment Planning ServicesSharePoint Deployment Planning ServicesMicrosoft Deployment (formerly BDD)The Microsoft Office 2007 Resource KitMicrosoft Office 2007 flash demos

Office 2007 Deployment Discussion Guide

Appendix

Product Information & Resources

Office 2007 Deployment Discussion Guide

Sales Resources

Resource DescriptionBPIO University and BPIO University Online

Learn how to drive Microsoft Office System 2007 revenue by being equipped to articulate the business value of a solution built on the Microsoft platform and being able to explain (to your customers) the benefits of investing in Business Productivity Infrastructure . For information on all IO models including Application IO, Business Productivity IO and Core IO go to www.microsoftio.com

Microsoft Office Discussion Tool Conduct effective cost-benefit discussions with your customer. Use the Microsoft Office Discussion Tool to promote the productivity features of Office Professional Plus 2007 and Office Enterprise 2007 to your customers.

Role-based selling information This link provides valuable information for eight customer roles in the departments of Executive, Finance, HR, Operations and Sales & Marketing. Use these resources to determine potential pain points and areas of interest for your customer before you meet.

Top 10 Benefits of Office 2007 by product

Useful for questions like “what can I do now in ____(Outlook, Excel, PowerPoint, Word, etc.) that I couldn’t do before?”

Software AssuranceSoftware Assurance Benefit Calculator

This is where customers go to find out how to acquire and activate Software Assurance, get answers to common questions and find relevant information on SA benefits they are eligible for. Utilize more SA resources on the Partner Program Site for Software Assurance:

Microsoft Office 2007 flash demos

These customizable flash demos all feature solutions built on the 2007 Microsoft Office system. Categorized by Industry and Department, these demos are highly valuable in communicating what types of solutions a customer can create with the Office system. Expect to spend a little over an hour learning how to use the tool and going through the tool in detail yourself before you showing it to a customer. We STRONGLY suggest you use these demos as solution briefings with your customer and for sales education purposes. It’s a best practice!

Office 2007 Deployment Discussion Guide

Deployment Resources

Resource DescriptionThe Microsoft Office 2007 Resource Kit

Provides guidance for IT professionals on customizing, installing, and maintaining the 2007 Microsoft Office system including: Information on feature deprecation, step-by-step deployment guides, scenario-based deployment guidance;, deployment roadmaps for easier reference.

Microsoft Deployment (formerly BDD)

Microsoft’s BDD framework offers tools and processes that can be used to reduce desktop software deployment costs, eliminate time consuming and error-prone manual tasks, improve IT staff productivity and minimize end-user disruption. Microsoft Deployment can help move your customer closer to achieving what industry analyst firm Gartner calls a “real-time infrastructure” that is more agile, service oriented, easily managed and exhibits costs that align with business requirements.

Desktop Deployment Planning Services

Get certified to delivery DDPS: This service, which is offered at no cost to Software Assurance customers in coordination with DDPS certified and registered Microsoft partners, provides organizations with a customized deployment plan to help them move forward with the deployments with speed, while also taking advantage of the latest deployment best practices and tools.

SharePoint Deployment Planning Services

Become certified to deliver SDPS: Similar to DDPS, SDPS helps reduce cost and complexity of deploying SharePoint with expert planning and automation tools delivered by certified and qualified partners, helping to increase IT productivity. No consultancy cost to customer!

Microsoft Office Compatibility Pack

Helps customers exchange documents between Microsoft Office XP, Office 2003, and 2007 releases of Word, Excel, and PowerPoint

Office Migration Planning Manager

A scanning and reporting tool that provides detailed information regarding potential file format/document compatibility issues before migration.

Office Customization Tool An integrated part of Office setup with a single architecture for customization scenarios and an interface localized to selected languages

Office 2007 Deployment Discussion Guide

Adoption Resources

Resource Description

Help and How-to :In-Product Assistance

Get help and how-to training and demos on all Office 2007 products. Find help quickly and easily using search keywords to get the information you need.

Microsoft Office Online Office Online gives help and how-to guidance for end-user training on all Microsoft Office products as well as downloads and templates to make your job easier.

Microsoft Learning & Certification

Microsoft Learning Manager is your personal space that you can access through the Microsoft Learning Web site, MSDN, and TechNet. With Learning Manager, you can browse for products in the Learning Catalog, add learning resources to your My Learning area, and track your progress and achievements over time.

Enterprise Learning Framework

The Enterprise Learning Framework (ELF) is a tool that helps corporations develop a training and communication plan for employees during Windows Vista and the 2007 Microsoft Office system deployment. The ELF identifies the most relevant learning topics on Windows Online Help and Office Online for different stages of deployment and different types of users.

Office 2007 Get Started Tabs

The ‘Get Started Tab’ downloads for Word, Excel and PowerPoint and very powerful tools to help end users find functions they used in previous versions.

SolutionsConnect Customers can search through this database to find Partners who specialize in solutions meeting their business initiatives. Profiling your solutions is how you make your services visible to both Microsoft and potential customers. Now, SolutionsConnect can provide you with direct leads from potential customers

Office 2007 Deployment Discussion Guide

Microsoft DeploymentThe next generation of BDD

Microsoft Deployment

Lite Touch Zero Touchwith SMS 2003

Zero Touchwith Configuration

Manager 2007

• Aligns with ConfigMgr

• Simple upgrade from BDD 2007

• Evolutionary refinements

• Adds server support

• Aligns with ConfigMgr

• Simple upgrade from BDD 2007

• Evolutionary refinements

Leverages core deployment tools

• New!• Fully integrated

experience• Single console• Adds server

support• Extends and

enhances

Provides process and tool guidance

Learn More: http://www.microsoft.com/deployment

Office 2007 Deployment Discussion Guide

Office 2007 Demos

• See the Microsoft Office 2007 system in action

• The Microsoft Office Fluent user interface demo

• The Microsoft Office Fluent user interface video

Office 2007 Deployment Discussion Guide

Solutions Showcase ScenariosCreated for the 2007 Microsoft Office system

• Improving the Recruiting Process• IT Help Desk Knowledge Base• IT Work Management• K-12 Classroom Collaboration• Managing Six Sigma Projects• Plant Floor Visibility and Intellige

nce• PLM - Engineering Change Proce

ss• Streamlining Case Management f

or Government• Student Achievement• Supply Chain Collaboration• Employee Performance Reviews• Financial Reporting Dashboards• Improving Client Service with Inte

grated Workspaces• Improving Sales Proposals• Collaborative Document Creation• Collaborative Product Developme

nt

• Delivering Responsive Service• Electronic Records Management• Improving Policy Development• Improving Sales & Marketing ROI Analy

tics• Increasing Bank Branch Seller Opportu

nities• Managing 21 CFR Part 11 Compliance• Maximizing Strategic Investments with

IT Governance • Optimizing Project Portfolio Manageme

nt• Optimizing Treasury & Cash Manageme

nt• Retail Operations Management• Addressing Sarbanes-Oxley Challenges• Automating Government Forms• Clinical Trial Management• Contract Lifecycle Management• Document Creation and Assembly• Emergency Management

Internal: http://officesystem/showcaseCustomer: http://www.microsoft.com/office/showcase

MS Partner: https://partner.microsoft.com/global/iwshowcase

Use these scenarios to show customers

what is possible

Each scenario includes:• Click-thru Demo + Script• Customer deck• Battlecard

Office 2007 Deployment Discussion Guide

Potential Client Scenarios & Messaging GuidanceSelling Against Deploy

Customer Situation

Competing Platform (i.e. IBM, Oracle, etc.)

Office 2000 (or earlier)

Office 2003 Office 2007

Key Value Message

-Integrated applications work better together-TCO-BPIO

-Better integration-improved capabilities-Improved manageability-Better security

-BPIO-improved capabilities-Improved manageability-Improved usability

-BPIO-Value realization-SA Benefits-improved capabilities-Improved manageability-Improved usability

Potential Opportunities / Triggers

-Competing platform upgrade required

-Merger/Acquisition

-Hardware Refresh Cycle- Merger/Acquisition

-Business Process Overhaul

Office 2007 Deployment Discussion Guide

Ask & Listen For

COLLABORATION

Is enterprise knowledge locked up in the heads of individuals? What tools do team members use for collaboration? Can business users set up their own workspaces? Are T&E expenses for in-person meetings a concern? Is it difficult to share information with those outside your organization?

UNIFIED COMMUNICATIONS

Other than email, how does your organization communicate across locations? How many emails/voicemails do you receive a day? How do you prioritize all these

messages? Are your communication applications managed and supported centrally? Are communication costs increasing?

ENTERPRISE SEARCH

How much time is spent searching for information? Is work constantly being recreated? Do employees need to be able to find and connect with experts? Is critical information is locked up on LOB/ERP systems?

ENTERPRISE CONTENT MANAGEMENT

Where and how is information stored and accessed? How are email records retained? How do you manage the creation and publication of content? Is version control a problem? Is your organization burdened by paper based manual forms processes?

BUSINESS INTELLIGENCE

Do decision makers have easy-to-use insightful reports to help them make decisions? How do you share business insight with the right people? What sorts of reporting and analysis tools are available? What are your key performance indicators? How are these tracked and communicated?

Office 2007 Deployment Discussion Guide

2007 Microsoft Office System Platform

Programs

Services

Servers

Office 2007 Deployment Discussion Guide

Enterprise Content

Management

Unified Commun-ications

Business Intelligence

EnterpriseSearch

EnterpriseSearch

Collaboration

Word Processing Spreadsheets

Presentations Databases

PIM

2007 Office system servers• Office SharePoint Server• Office Communication Server• Exchange Server• Office Project Server• Office Groove Server

2007 Office system clients• Outlook• Word• Excel• PowerPoint• Access• Publisher• InfoPath

• Communicator• OneNote• Groove• Project• SharePoint Designer• Visio

Today

1996

Microsoft Office TransformationFrom Personal Productivityto Enterprise Productivity

Office 2007 Deployment Discussion Guide

Unified Communications

Business Intelligence

Enterprise Content

ManagementCollaboration Enterprise

Search

Office Business Application Services

Secure, Well-Managed, Core Infrastructure

Business Productivity InfrastructureStreamline the way your people do business

28

Innovative to deliver business-enabling

capabilities

Interoperable to unlock value in IT

investments

Unified to reduce IT cost and complexity

Familiar to accelerate

widespread impact

Unified Communications

Business Intelligence

Enterprise Content

ManagementCollaboration Enterprise

Search

Office Business Application Services

Secure, Well-Managed, Core Infrastructure

Office 2007 Deployment Discussion Guide

TCO FactorsOffice 2007 Deployment

LICENSING DEPLOYMENT

High Cost andcompatibility issues

END USER

UI is different; different = scary

1 2 4

Managed through automation and

deployment tools

Improvements made to licensing

model

UI easier to learn and end-user training tools

encourage adoption

MANAGEMENT

Management is costly and complex

3

Central management of PC

settings and configuration

Office 2007 Deployment Discussion Guide

The users:• Use Microsoft Office

including Outlook and• Access a company

Portal

• Windows XP• Office 2003

• Windows Server• Microsoft Office SharePoint

Server• SQL Server• Exchange Server

• Windows XP• Office 2003

• Windows XP• Office 2003

• Windows XP• Office 2003

• Windows XP• Office 2003

• Windows XP• Office 2003

• Windows CAL• MOSS CAL• SQL CAL• Exchange CAL

• Windows CAL• MOSS CAL• SQL CAL• Exchange CAL

• Windows CAL• MOSS CAL• SQL CAL• Exchange CAL

• Windows CAL• MOSS CAL• SQL CAL• Exchange CAL

• Windows CAL• MOSS CAL• SQL CAL• Exchange CAL

• Windows CAL• MOSS CAL• SQL CAL• Exchange CAL

What Licences Are Required?Both server and client licenses are required

30

Office 2007 Deployment Discussion Guide

A CAL allows client computers access to the services of a server

An Additive CAL allows client computers access to more advanced services of the server

It “adds to” rather than includes the functionality of the Base CAL

AdditiveCAL

A Base CAL allows client computers access to a limited set of fundamental services of the server

Client getsthe basicfunctions

BaseCAL

Client getsthe basicfunctions

Client getsmorefunctions

BOTH CALs are required to give clients

access to all

functionsBaseCAL

Client Access Licence TypesA document stating how many clients or devices may connect

31

Office 2007 Deployment Discussion Guide

Communicating Enterprise Value

Evidence based approach

Office 2007 Deployment Discussion Guide

So how do I communicate value? It depends on what the organization needs to accomplish

Office 2007 solutions can improve business processes through impact in key capability areas: ECM, BI, UC, Enterprise Search & Collaboration

Yet these must be explained in terms of the top priorities of

BDMs

Office 2007 Deployment Discussion Guide

Improve Customer Relationships Increase customer loyalty by simplifying how people work together to deliver exceptional service

Improve Sales Productivity

• Simplify how people work together to create high-impact proposals. Easily locate experts and re-use key information stored in SharePoint from within Word and other applications.

• Use PowerPoint Slide Libraries to preserve consistent delivery of content in proposals.

Deliver Exceptional Customer Service

• Provide the tools to deliver exceptional customer service by enabling people to rapidly identify and resolve customer issues.

• Groove and SharePoint workspaces help foster successful customer relationships by providing a unique workspace to share progress of a project, input product requirements, or track change orders.

Launch New Products or Services Effectively

• Increase marketing campaign and go-to-market effectiveness.• Enable marketing professionals to communicate and work more closely with field teams

and channel partners within Groove or SharePoint, resulting in increased consistency in new launches.

Customer Success Story

A marketing services firm created a proposal generation solution that allows authors to search for content stored in an Office SharePoint Server 2007 site from within Word 2007. The solution is reducing proposal creation time by 60% .

Link to HealthSTAR case study

Reduce Time Spent on Sales Proposals

Improve Customer Retention

Faster Time-to-Market with quicker launch of new products

Potential Business Impact

Office 2007 Deployment Discussion Guide

Improve Visibility into the BusinessTurn information into business insight to avoid problems and drive more informed business decisions

Monitor Current Processes and Data More Closely

• Office SharePoint Server dashboards provide real-time updates to key metrics so users can anticipate problems and resolve them.

• Excel Services can provide benchmarking across teams or organizations, allowing managers to identify the parts of the organization that need improvement or training.

• Excel Services and Business Data Catalog can help analyze customer spend, leading to cross-selling opportunities.

Improve planning and forecasting

• Excel Services and Business Data Catalog can help enable better budgeting decisions by providing better access to existing data and easier analysis of past spending.

• Accurate demand forecasts can lead to reduced inventories.• Excel provides improved conditional formatting for better visualization of trends plus expanded spreadsheet

capacity to 1 million rows by 16 thousand columns.

Report results with greater accuracy

• Avoid compliance issues with automatically generated reports that ensure on-time and accurate information.

Customer Success Story

A casino implemented an executive reporting portal based on Microsoft Office SharePoint Server 2007, with a structured reporting process using Microsoft Excel–based Web publishing. The solution allowed the casino management to identify issues 66 percent faster than before.

Link to Muckleshoot case study

Drive Revenue Through Faster Response to Market Demands

Reduce Production Delays

Better Customer Service

Potential Business Impact

Office 2007 Deployment Discussion Guide

Improve Operational Efficiency Streamline business processes, strengthen collaboration with business partners, and improve content management

Customer Success Story

Banco de Venezuela has developed an Office-based claims management and monitoring process that cut claims resolution time up to 45 percent and reduces the time to process claims reports by up to 75 percent.

Link to Banco de Venezuela case study

Faster Business Process Cycle Times

Improve Productivity

Reduce Cost of Re-work

Potential Business Impact

Streamline Business Processes

• Office 2007 System helps replace manual routing with automated, user-initiated workflow to streamline redundant data entry and manual processes. Cycle times can improve and data verification helps reduce errors.

• Improved search helps locate relevant people and information, reducing re-work.

Strengthen Supply Chain Collaboration

• Data interoperability improvements enable supplier, customer, and partner information to be loaded more easily into key systems. (Data from Line Of Business systems can be integrated with 2007 Office system programs using the new Business Data Catalog business integration feature in Office SharePoint Server, and XML file formats enable data interoperability.)

• Groove and SharePoint help connect teams and companies with their partners and suppliers with a secure, scalable, and extensible infrastructure that delivers collaborative workspaces, a robust portal framework, and social computing tools.

Improve Content Management

• Office SharePoint Server 2007 helps teams streamline document development, review, and approval with built-in workflow, rules validation, and integration with information rights management (IRM).

Office 2007 Deployment Discussion Guide

Drive InnovationImprove collaboration during new product development to help bring profitable products and services to market faster

Customer Success Story

Del Monte implemented an enterprise content management solution for managing the formula-change process during new product development. The solution helped shorten the formula-change process cycle from 15 days down to10.Link to Del Monte case study

Reduce Product Development Costs

Faster Time to Market

Reduce Re-work

Potential Business ImpactSimplify Working Together During R&D

• SharePoint and Groove provide workspaces for collaboration and knowledge sharing throughout the design process, and for managing the life cycle of design documents across the key groups including design, engineering, sales, and marketing.

• Improved search helps locate previously developed work segments that can be re-used in new products.

Simplify New Product Reviews, Changes, and Approvals

• SharePoint with products such as Excel, Word, and InfoPath can provide automated document management and approval workflow that can simplify the initiation and monitoring of change requests in the new product development process.

Customer Success Story

A specialty chemical manufacturer deployed a solution based on Office 2007 that accelerates product development through better collaboration, process automation, and more consistent workflows. The company anticipates being able to deploy 12 to 15 additional new products ($60m in revenue) over a three-year period.Link to Ampacet case study

Office 2007 Deployment Discussion Guide

Protect Confidential Information

• Information Rights Management allows you to share more information with employees, confident that it will remain confidential.

• Excel Services enables role-based views and access control to hide intellectual property.

Ensure the Integrity of Data

• Office 2007 allows users to add digital signatures to documents.• Excel Services preserves spreadsheet integrity.• Forms Server can perform extensive data validation.

Easy Auditing and Logging

• Outlook 2007 provides e-mail search and records management.• Office SharePoint Server 2007 allows administrators to audit

changes to document libraries.

Customer Success Story

To comply with Basel II regulations, a bank used Office SharePoint Server 2007 and Microsoft Office Professional Plus 2007 to implement a content management system. The bank now captures all of the data it needs for compliance and reduced compliance reporting costs by 20 percent.

Link to Sasfin Bank case study

Decrease the Risk of Regulatory Issues

Reduce the Cost and Effort of Compliance

Protect Intellectual Property

Potential Business Impact

Protect Information and Ensure ComplianceReducing the complexity of compliance

Office 2007 Deployment Discussion Guide

Probability

Sales Cycle Stages

0% 10% 60% 80%20% 40%NA 100% NA

Business Value EvidenceUse and Case Groundwork

Business Case

Benefit Realization

Support Review

When to Use the Business Value Discussion Tool

Best used in the Qualify and Develop phases of the sales cycle (10–40 percent)Customers that require more specific information during the Develop or Solution phase probably require an in-depth TCO study

DevelopQualifyProspectDemandGeneration

Solution Proof Close SupportDeploy

MQP/SQPSponsor Identified

SponsorLetter

EvaluationPlan

Preliminary Solution

Office 2007 Deployment Discussion Guide

Getting clients to talk about where they need to go

Office 2007 Deployment Discussion Guide

Basic

BasicStandardized

StandardizedDynamic

DynamicRationalized

Rationalized

BPI Optimization ModelBuild a roadmap for strategic technology investment

Basic e-mail & traditional phone

Integrated, software- powered business communications

Data silos & manual analysis

Real-time, strategy-driven closed loop analysis

Simple keyword search of web & documents

Unified information access infrastructure

File-share based collab & ad-hoc teaming

Federated collaboration outside firewall

Content on files shares & poor discoverability

Federated document and records management with integrated search

ECM

Collaboration

Search

UC

BI

identify where you are

identify where

you want to be

Office 2007 Deployment Discussion Guide

Dynamic

ProactiveOptimizingCosts/QualityAgileSelf Assessing andContinuousImprovement“Taking The Lead” to drive business growth

ProactiveAccountableIncreased MonitoringFormal ChangeManagementSLA’sImprovementPredictability“Quality Driven”

Standardized

Reactive Stable ITRequest DrivenChange Management established “Keeping ItRunning”

Basic

ReactiveAd hocManual processesand fire fighting Problem-Driven“AvoidingDowntime”

Rationalized

Infrastructure Optimization ModelStage Characteristics

Office 2007 Deployment Discussion Guide