the use of information and communication technologies in public libraries in brazil

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2013 The use of information and communication technologies in public libraries in Brazil 2013 FUNDAÇÃO PENSAMENTO DIGITAL [email protected]

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2013. The use of information and communication technologies in public libraries in Brazil. [email protected]. Opportunity : thecnology and social economic development. Information and communication technologies ICT - PowerPoint PPT Presentation

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Page 1: The  use  of information  and communication  technologies  in  public libraries  in Brazil

2013

The use of information and communication technologies in public

libraries in Brazil

2013 FUNDAÇÃO PENSAMENTO DIGITAL

[email protected]

Page 2: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Opportunity: thecnology and social economic development

FUNDAÇÃO PENSAMENTO DIGITAL

• Information and communication technologies ICT

• Computers, cell phones, cameras, several apps

• Internet – information and interactivity as resources for :

• Socail economic development• Milenium development goals (poverty,

education, gender, shealth, environment, common efforts)

• Household, family, education, employment and income, citizen participation

Page 3: The  use  of information  and communication  technologies  in  public libraries  in Brazil

ICT for Development

2013 FUNDAÇÃO PENSAMENTO DIGITAL

• Beyond the access

• Internationally, there is the production of research that give the basis for the elaboration of public policies

• belief: the biggest the quantity and quality of information and communication , the better will be the development of a society

• relates with other knowledge areas• Information Science and Library Studies• Communication Science• Computer Science• Social Science – development

Page 4: The  use  of information  and communication  technologies  in  public libraries  in Brazil

45% of Brazilians are considered Internet user

2013 FUNDAÇÃO PENSAMENTO DIGITAL

no62%

yes38%

Households with Internet in Brazil

Source: CGI.BR, 2011

Class A with2%

Classe A without0%

Class B with17%

Class B without6%

Class C with17%

Class C without32%

Classes D, E with1%

Classes D e E without

25%

Access on the household per Social Class

no85%

yes15%

Access per cellphone

The main cause to not access internet is the high cost.

Page 5: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Places of access: household, public access centers

2013 FUNDAÇÃO PENSAMENTO DIGITAL

Domicílios com Internet no Brasil

Sourcee: CGI.BR, 2011

Page 6: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Information and Communication Technologies for development in Brazil

2013 FUNDAÇÃO PENSAMENTO DIGITAL

CHALLENGE 1 - Extend the access to the health of the population that is currently offline

CHALLENGE 2 – access alone does not mean development - users of public centers tend to use ICT

for entertainment - lack of a culture on the use of information to solve problems or improve the quality of life - need to create stimulation or encouragement to the use of information and communication in issues related to social and economic development

Page 7: The  use  of information  and communication  technologies  in  public libraries  in Brazil

69% out of the users from classes D and E access internet in public access centers

2013 FUNDAÇÃO PENSAMENTO DIGITAL

• Public access centers are the best way to extend the access to the other health of brazilian population.

• Public Library is the best type of center to pilot new strategies in ICT for development in Brazil

• when compared with LAN houses and telecenters , although in smaller quantiry the pls have:

• better qualified teams , with smaller turnover • PL mission includes to provide and stimulate the

use of information• PLs are integrated to country public policies

This study starts from the following beliefes:

Page 8: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Fase I: general vision and scenery of public libraries in Brazil

2013 FUNDAÇÃO PENSAMENTO DIGITAL

• public policies, programs and budgets, all located inside the Culture government departnment

• strong on book and reading promotion (literature books)

• people use of technology is limited to free use of internet – no library activity is developed with the use of technology

• lack of integration of technology on libraries´ program of activities (agenda) • ICT on library management: digital catalog management (in process), library agenda dissemination through social networks and blogs

Page 9: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Research Questions:

2013 FUNDAÇÃO PENSAMENTO DIGITAL

Factors of relevance or research domain areas:

• services, staff, phisical infar-structure, management, collection, and access to ict .

- What makes a library relevant to its community ?

- How ICT can be used to strenght or increase the elements that maek the library relevant?

Page 10: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Sample Definition

2013 FUNDAÇÃO PENSAMENTO DIGITAL

- The sample does not intend for a statistically represent ation , but to identify relevance factors that attarct the people and identify opportunities

- 4 states : • Acre, • Bahia,• Rio Grande do Sul,• São Paulo

- Capital + maller city(es)- Big, medium and small libraries

Page 11: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Building research instruments:

2013 FUNDAÇÃO PENSAMENTO DIGITAL

Semi strutctured interviews for library coordinators and local government representatives explored the range of services from IFLA UNESCO manifesto that intend to promote:

•Reading habits in children

• self instruction

• formal instruction

• imagination and creativity

• access to cultural expressions

• awareness of cultural heritage

• cultural diversity

• identify the needs of information

• provide adequate information services

• facilitate the developent of information fluency

• facilitate the development of computer skills

• support literacy activities for all ages

Page 12: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Synthesys of findings

2013 FUNDAÇÃO PENSAMENTO DIGITAL

Main functions : • promote reading for children • environment for study – younf adults• lending books • Internet access

Functions mentioned on smaller frquency:• keep cultural heritage• access to cultural expressions• encouragemnt for local writiers

Funnctions not mentioned (or almos not mentioned):• identify and provide information needs of local community• facilitate the development of informatio n and computer skills• disseminate science and technology innovations• literacy

Page 13: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Public Access to technology

2013 FUNDAÇÃO PENSAMENTO DIGITAL

ICT gets to the library through “Digital Inclusion “ policies managed by the Ministry of Communications or local government departments related to scjence and technology, they are responsible for:

Computers settings and management Operators training and some times payment

These policies see the libraries as access points, they ignore library´s missions and the possibilities to integrate technology on libraries activities.

Computers´useres have a different profile if compared to other library users, they do not use others services offered on the library , they go to the library specifically to use internet.

Page 14: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Technology and libraries functions

2013 FUNDAÇÃO PENSAMENTO DIGITAL

Many times the computers are islands isolated inside the libraryies ( this isolation from the rest of the library referes to location of equipments, planning for the use of equipments, operators professional development (training) and activities developed)

The staff resposible for computers supervision work on na independently from library staff, ussually they don´t know what are the most frequent activities offered by the library for reading promotion, cultural heritage, cultural expressions among others...

Computers are not used as resources on workshops or activities of reading promotion . For instance , to represent charachters or scenes from the storie using digital resources to draw, create comics, record voice , make combinations of pictures , record videos form drama and other possibilities.

Page 15: The  use  of information  and communication  technologies  in  public libraries  in Brazil

How people is using technology in public libraries

2013 FUNDAÇÃO PENSAMENTO DIGITAL

• users from computers area

Sample of 1510 – unic place for access11 – search for information on internet04 –borrow books 07 – have their own computer/device05 – Internet connection at home01 – 3G access (cell phone)- Main goal when use computers: communication with friends and enterteinment.

• users from reading area

Sample of 13- All own a computer/device-- all are students-- 9 are between 20 and 34 years old- 2 borrow books - 12 completed high school-- main goal when using computer: education and skills development for work

• users in transit

Sample of 11

-11 borrow books-- 9 access ict-9 own a computer/device-- 2 internet connection at home- 8 completed high school- - main goal when using computer: education and skills development for work

Page 16: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Technology use in libraries’ management

2013 FUNDAÇÃO PENSAMENTO DIGITAL

• Adoption of a digital system for the collection catalog management

• in process in medium and big libraries • a desire in small libraries• Bib livre (frees oftware) – is usend in two states , it allows

catalog access on a computer inside the library ( States: RS, AC)

• Private systems , allow catalog access on internet , fully working on SAo Paulo city, Guarulhos(SP) city system, Piracicaba (SP) city, State libraries of SP and BA

• Divulgação da programação da biblioteca e aquisições do acervo em redes sociais e blogs

Page 17: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Libraries’ Partnerships

2013 FUNDAÇÃO PENSAMENTO DIGITAL

• partnerships with other government departments (beyond culture departments)

• Ministry of communication - Telecenters• Education – schools visit the libraries

• partnership with local organizations

• to receive donations for the collection • to disseminate library agenda of activities (weak)

• non existante partnerships to deleiver or demand content as information for social economic development ( professional association, NGOs, neighborhood association , provate companies or universities).

Page 18: The  use  of information  and communication  technologies  in  public libraries  in Brazil

The vision of libraries’ coordinators

2013 FUNDAÇÃO PENSAMENTO DIGITAL

• Most used services: • book lending • Internet Access ( from library’ computer or wifi)

• The coordintaor would prioritize investment in: 1. Building and physical facilities2. Improve printed collection2. Use a digital system to manage collection´s catalg

• If hte library had unlimited funds for technology, how the coordinator would promote innovations on the library?

• Consider the use of technology and innovations very important

• Want to attract more people (specially teenagers)• They see the need for updating • But they don´t know how, they ask for professional

development (p. 6)

Page 19: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Opportunities - areas for technology integration

2013 FUNDAÇÃO PENSAMENTO DIGITAL

• professional development for libraries staff s aiming to integrate technology on activites that promote reading for children

• children use technology to retell the storie, express tehmselves and create peaces of work

• Post works on internet library environment to value and share works produced by users.

• support the adoption of digital systems for collection catalog management • Develop new activities where the use of technology

enable and encourage the use of information to improve the quality of life - including identify the needs of information.

Page 20: The  use  of information  and communication  technologies  in  public libraries  in Brazil

Recomendations

2013 FUNDAÇÃO PENSAMENTO DIGITAL

• A technology integration plan for public libraries

• Share users productions

• participant libraries would produce content related to best ractices on technology integration

• List of possibilities and materials to explain practices on the use of technology and indicators based on the products produced by the practices.