the use of gamification in social impact projects – a ... · organization, or—better...

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The use of Gamification in Social Impact Projects – a Business model perspective Rajiv Vaid Basaiawmoit Head of Sci-Tech Innovation & Entrepreneurship, Aarhus University Faculty of Science & Technology Denmark © Rajiv Vaid Basaiawmoit, Ph.D, MBA @ rajiv_VB 24. Nov. 2016

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Page 1: The use of Gamification in Social Impact Projects – a ... · organization, or—better yet—change our business model so we wouldn’t need subsidies ”. – Jordan Kassalow,

The use of Gamification in Social Impact Projects – a Business model

perspectiveRajiv Vaid Basaiawmoit

Head of Sci-Tech Innovation & Entrepreneurship, Aarhus University Faculty of Science & Technology

Denmark

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

@rajiv_VB

24. Nov. 2016

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Rajiv Vaid Basaiawmoit, Ph.D, MBAFestival of Colours (Holi NOT colour run) in India

Page 3: The use of Gamification in Social Impact Projects – a ... · organization, or—better yet—change our business model so we wouldn’t need subsidies ”. – Jordan Kassalow,

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

https://www.youtube.com/watch?v=yfCQMHPe2E0

Lets see how some people of the society celebrate it….

Page 4: The use of Gamification in Social Impact Projects – a ... · organization, or—better yet—change our business model so we wouldn’t need subsidies ”. – Jordan Kassalow,

3 points to notice…

• That we should not jump to conclusions…

• That Visually Impaired children can have fun

• Vis. Imp. children – are in many ways (except

one) similar to other children

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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CAN GAMIFICATION PREVENT BLINDNESS!!! IS IT POSSIBLE?

The question to now ask is

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

Page 6: The use of Gamification in Social Impact Projects – a ... · organization, or—better yet—change our business model so we wouldn’t need subsidies ”. – Jordan Kassalow,

But Visual impairment is also ….

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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AND….

Implication….

Colour test

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

Page 8: The use of Gamification in Social Impact Projects – a ... · organization, or—better yet—change our business model so we wouldn’t need subsidies ”. – Jordan Kassalow,

AND….

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

Page 9: The use of Gamification in Social Impact Projects – a ... · organization, or—better yet—change our business model so we wouldn’t need subsidies ”. – Jordan Kassalow,

AND….

Some are avoidable and some are not!!

Images from – Joseph Brzezinski, Ph.D.http://www.ucdenver.edu/academics/colleges/medicalschool/departments/Ophthalmology/research/labresearch/Faculty/PublishingImages/Figure%202%20V1.jpg

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Preventable Blindness: Some stats

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Scale of problem

• W.H.O. reports – 517 million people in developing countries are visually impaired!1

• Centre for Vision in the Developing World at Oxford University – more than 1 Billion people NEED but DO NOT get vision correction!

Karnani & Lee (2011)

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Solution

• Early detection – i.e. getting your eyes tested early!

• DR – diagnose diabetics early• Trachom – detect the parasite early• Cataract – detect – surgery – glasses• Poor Vision – Give glasses

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

Page 13: The use of Gamification in Social Impact Projects – a ... · organization, or—better yet—change our business model so we wouldn’t need subsidies ”. – Jordan Kassalow,

Lets just look at one possible solution…

• Poor Vision – that if untreated can lead to blindness!

• Easy solution is glasses

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Even then – the challenge is still big -The Right-to-Sight – Vision 2020.org

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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VISION SPRINGS

Graphic/info courtesy: Visionsprings

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Vision Spring overcomes bankruptcy…

• “There wasn’t enough money coming in to support our operations. We realized we could either be a really nice, perpetually subsidized nongovernmental organization, or—better yet—change our business model so we wouldn’t need subsidies”. – Jordan Kassalow, Founder, Vision Springs (earlier a

foundation – today a B-Corp*)

* A B-Corp is a Benefit Corporation - a corporate entity legally required to create benefit for society as well as its shareholders (US).

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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VISION SPRINGS

HIGH VOLUME,LOW MARGIN APPROACH

Generate Jobs/Self-employment

VEs – Vision Entrepreneurs who earn Rs. 40 for every pair of glasses sold

Graphic/info courtesy: Visionsprings

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Many other NGOs like Vision Springs -

• Sight Savers• Sight of the World• WHO (Vision 2020)• Hellen Keller International• Christoffer Blindell Mission• ……… (many more)

Cumulative impact is still but a few drops in the ocean…

Even though some NGOs are more than a decade old….

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Spectacles hit marriage prospects: Delhi girlsTNN Jul 16, 2012, 01.10AM IST

Source: http://articles.timesofindia.indiatimes.com/2012-07-16/delhi/32697670_1_spectacles-contact-lenses-glasses

Problem still persists

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V.I. a multifold problem

Elofsson and Jartsjo (2012), Bachelor Thesis: Young females’ reasons for dropping out of secondary school in Matemwe, Zanzibar

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Basic logic dictates that a Visual problem = health problem

– Therefore needs health interventions

V.I. a multifold problem with multifold implications

It is not just a health

problem –

It has Economic,

Educational, &

Public safety implications

HOWEVERTanzania – 71%dissatisfied with their ability to do near work –cooking, reading, sewing etc. ONLY 6% have glasses India – 65% of populatoin needs glasses! Only 7-10% wear glasses!

REASONS: Awareness, Affordability, Cultural biases, Poor Access, lack of trained manpower etc.

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Case Example

CHALLENGE

Develop a business plan to market glasses to children or young people (aged 16 to 25) in one or more developing country in Africa or Asia.

Target stigma to wearing glasses

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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CAN WE MAKE CHANGE WHEREOTHERS BEFORE US HAVE FAILED….

QUESTION IN OUR MINDS

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Source: Photo – Anil Tulsi

INSPIRATION – Galli Cricket

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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More Inspiration – Blind Children are also similar to other children

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

Presenter
Presentation Notes
12:13pm: Jogeshwari East, Mumbai, India: A passion for cricket is something that unites Indians, whether rich or poor. A lack of proper facilities and equipment has never stopped children from practising the sports they love. These enthusiastic players are the children of dairy farmers, imitating their sporting heroes, such as fellow Mumbaian and legendary cricketer, Sachin Tendulkar Photo: Anil Tulsi�Read more: http://www.dailymail.co.uk/news/article-2217896/Just-day-world-Extraordinary-collection-100-000-images--taken-May-15th--buried-copper-future-generations.html#ixzz2mv1h9sbK �Follow us: @MailOnline on Twitter | DailyMail on Facebook�
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BUT ISN’T The task about STIGMA first and GLASSES second

• Scrapped Gamification as the only tool to solve the problem

• Created a Program to target the issue

• Built Gamification around the program

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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The RITESIGHT AIM – Convert Stigma to Aspiration

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Summary of 4 – step Program

Phase 1: Prepare Phase 2: Seed

Phase 4: Flourish Phase 3: Nourish

Grow Model

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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PREPARE

The ground = target community• 3 programs launched at this phase -

– Certification system– Awareness campaign– Teacher training workshops

Curiosity, ReceptivinessGAME ELEMENTS INTRODUCED

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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SEED

• ”Play & Learn” Phase• Release of explicit gamification elements (i.e.

games) – ”SPECSY” – (a computer game concept where the

protagonist is a female hero)– ”CLUEY” – (a board game version)

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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SEED – ”SPECSY” FEATURES:

Single – player or 2-player game

Tablet based

Special power glasses –

Design wear – that also function as powerups –e.g. ”SUPER-Clarity” – will allow to overcome certain challenges – read clues, etc.

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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CONTEXT is King – CONTENT is secondary

• Don’t get me wrong –Content IS importantbut CONTEXT is evenmore important today!

• Contextualised Content

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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SEED – ”CLUEY”

”Elements of Cluey” Learning – educational - Hangman modificaitons – curioisty – social contact – rule play – time pressure

50 words = 1 paragraph sentence = that carries a moral to increase empathy

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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SEED – S.P.L. Kit

• 5 Unique Vision charts (not conventional letters but imagery) – Follow up tests!

• 1 Kaleidoscope• Fancy plastic glasses for roleplay• 10 page booklet – instuctional, games,

blindfold games as well (for normal users)• Blindfold• Foldable paper binoculars

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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NOURISH

• Nourish the level-playing-field created – Vision testing camps– Modular glasses - Individualization– Community workshops– Help-line for children under peer/family pressure

Choice, Competitiveness,

Collaboration, GAME ELEMENTS INTRODUCED

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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NOURISH – Modular glasses concept

• Give Individual choice• Customization• Low-cost (+ local manufacture) • Designer product (tie-up with award winning

designer)• Minimal components • Local distribution nodes• Accessory – changes/exchanges

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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FLOURISH• Harvest the good results, learn from

mistakes, prepare for second iteration -similar to a harvest!– Video Diaries– Social media access– Rewards (certification system feedback)– Events – for. Eg. Creation of a

”SPECTACULAR” day that celebrates these heroes modelled after World Sight day, world Diabetes day etc.

– EVALUATION – IMPACT MEASUREMENTS –COMMUNICATION

Affirmation, Celebration,

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Proposed milestones

” The Red Thread of Gamification”

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Feasibility:• A mixed bag of "free" and "priced"

products and services. • Free Products: Games and SPL kit• Priced Products and Services: The

modular glasses and events are all "priced" events

• Modular Glass Sales:Cost for Consumer + Government Subsidy + Sightsavers

Subsidy = Price of Product

US $2

US $4.5

US $2

US $8.5

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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Multi-fold approach

Morville’s facets of User Experience

Created for websites

Can be used for glasses, Programme design etc. etc.

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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PROPOSED SOLUTION SELECTED BY AN INTERNATIONAL JURY OF EXPERTS

FINANCIAL TIMES – THROWS SPECIAL EDITION –

CHALLENGE ITSELF RAISES AWARENESS AND CHARITY DONATIONS WORTH A MILLION POUNDS

SIGHTSAVERS INTERNATIONAL TRANSFERS AUTHORITY TO SSI Parts of our solution implemented in 8

simultaneous pilots in 8 different sites in India.

FEEDBACK

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

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CASE 2: HERO RAT (Mine-Detecting rats)

http://video.nationalgeographic.com/video/news/101811-hero-rats-ngtoday?source=relatedvideo

©Rajiv Vaid Basaiawmoit, Ph.D, MBA

INTRODUCING THE HERO RAT

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©Rajiv Vaid Basaiawmoit, Ph.D, MBA

HOW CAN YOU CREATE VALUE HERE WITH GAMIFICATION…

https://www.youtube.com/watch?v=qN0UL3bMQe4