the upu postal payment services and financial inclusion
TRANSCRIPT
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The UPU Postal Payment Services and financial inclusion
Tunis, 22 and 23 October 2009
Serguei Nanba – Postal Financial Services Coordinator
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Presentation of the Universal Postal Union
• Created in Bern in 1874 The International Bureau, the permanent
secretariat of the UPU, is based in Bern
• An intergovernmental organization and a United Nations specialized agency
• The principal forum for cooperation between governments, Posts and other postal sector stakeholders
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The postal sector worldwide
• 657’000 post offices in 191 countries (500’000 in rural areas) In Sub-Saharan Africa, on average, 80% of the post offices
are located outside the 3 biggest cities of the country, in areas where 80% of the population lives
In rural areas of SSA, 6.45 times more post offices than outlets of the biggest private providers
• In Africa: 25’100 (only permanent post offices)• More than 5 millions employees worldwide• In Africa: 160 000 employees • Around 80% of designated postal operators worldwide provide some
sort of financial services• In 2007: 1,15 billion money orders sent by Posts worldwide• In Africa (44 countries): 57,9 millions money orders
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Implementation of the Postal Payment Services Strategy 2009-2012
• Expand and develop the UPU worldwide electronic payment network (WEPN)
• Develop:• UPU Worldwide postal payment regulations (multilateral
framework)• UPU Clearing and Settlement system • Communication policy• Universal and collective brand
• Focus on migrants’ remittances corridors• Associate electronic remittance services with postal account-
based services through rural post offices to foster financial inclusion of the poor
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UPU-IFAD project in West Africa• Target: migrants and recipients of migrant remittances in rural areas of
six West African countries: Benin, Burkina Faso, Mali, Mauritania, Niger, and Senegal
• Partners: IFAD, UPU, Le Groupe La Poste, France
• Main activities:
• Connection of around 300 rural post offices in 6 countries, extension of an initial UPU regional projet
• Set up of the communication infrastructure (call centres, direct connection)
• New technology, equipment, training
• Development of the IFS services
• Cash is available in rural post offices – secured transportation and management
• Promotion of the service
• Associate remittances with account-based services
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UPU-IFAD project in West Africa
Benefits:
• Low-cost and quality service available in rural areas
• Reduction of competitors tariffs on various corridors
• Reinforcement of rural Posts for provision of universal service
• First step in financial inclusion process for rural poor
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First results:
• IT, commercial and Operational Model updated on the basis of new UPU Regulations and regional conditions
• New equipment installed and tested
• 14 October 2009: connection of rural postal offices and opening of electronic remittances services
• Large contribution in cash and kind of African Designated Postal Operators
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•
UPU-IFAD African regional project- Total number of inhabitants: 43 530 126 - Number of inhabitance in rural areas: 28
742 470- Covering all of the territories of the six
countries, including all rural zones
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• Products/services offered in post offices in different regions
- Domestic and international postal money order - Pension payments- Payment accounts- Debit and credit cards- Savings- Credit- Mutual funds- Insurances- Bill payments
(Permanent post offices network, mobile post offices, Internet banking, ATM, etc.)
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Kazakhstan Post Bank
Social payments (pension, etc.)
Bill payments
Salary payments
Lending
Opening & management of accounts
Others (currency excange, credit cards, investment products)
Money orders 7%
24%
10%
10%
3,0% 1%
42%
- “Banking” products account for >15 %- PFS products account for > 42%- Total number of postal accounts > 3 M (20% of population)
Cash transportation3%
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Brazil: Evaluating Access
0
10
20
30
40
50
60
70
80
90
100
< 1
975
1975 to 2
236
2236 to 2
457
2457 to 2
686
2686 to 2
948
2948 to 3
266
3266 to 3
782
3782 to 4
413
4413 to 5
035
5035 to 5
657
5657 to 6
267
6267 to 6
846
6846 to 7
480
7480 to 8
139
8139 to 8
872
8872 to 9
889
9889 to 1
1249
11249 to 1
3484
13484 to 1
8296
> 1
8296
%
Correspondents
Bank agencies
P opulation
Banco P ostal
2005Semi-deciles of GDP per capita
Poorest Richest
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• Population: 180 M • More than 40% of
municipalities without banks in 2002
• 8.2 M newly banked people from 2002 to 2009
• 5,973 branches/PO
Brazilian Postal Bank: the bank that gets where no other bank has been
Strategy: first open in communities/municipalities without banks = Geographic financial inclusion
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e-pension
e-paiement
e-banking
e-finance
e-Poste
e-boursee-transfert
e-mandat
On-line Solutions
E-sicave-guichet
e-douane
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© UPU 2009 – All rights reserved
Thank you for your attention
Serguei NanbaCoordinator
Postal Financial Services
Tel: + 41 31 350 32 16Fax: + 41 31 350 31 10
E-mail: [email protected]