the tsm&o knowledge transfer system steve lockwood parsons brinckerhoff,
TRANSCRIPT
The TSM&O Knowledge Transfer System
Steve Lockwood
Parsons Brinckerhoff,
KTS as portal for on-going KTS as portal for on-going activitiesactivities
Range of Range of ResourcesResources
3
OCOE
Audience Expertise/EngagementAudience Expertise/Engagement
Risks to be overcome Risks to be overcome
• Workshop experience: Need to accommodate range of practitioner characteristics & Needs
• Resultant KTS challenges:– Multiple sites confusion– Content – not what practitioners need– User unfriendly– Invisible & Passive
• Existing KTS designed to build on
5
Transfer Existing knowledge – Provide first point of accessto searchable data
Expand needed Knowledge – Identify needs/tap explicit knowledge
Build community – Manage peer dialogue & outreach
Create visibility – Develop business case & outreach/marketing
KTS ObjectivesKTS Objectives
Knowledge Topic/typeKnowledge Topic/typeSearchable Data BaseSearchable Data Base
Phase I KTS Home PagePhase I KTS Home Page
KTS Website: Searchable KTS Website: Searchable DatabaseDatabase
9
PHASE I KTS WEBSITE ENHANCED/MANAGED KTS STAFFED COEGlossary/FAQs
SHRP2 Reliability Products with syntheses
SHRP2 Gap Reports Identify gaps and new research topics
Events/News Calendar, Events Calendar, News and Recent publications with weekly updates
Customized document data base and search engine
Expanded searchable data base
Creation of new material s (tacit knowledge)
Business case resources Enhanced marketing and outreach Active marketing/ outreach
“Current practices archive” Managed current practices interchange
Practice communities forums Managed/moderated forums by topic
Subscription-based email “push” Subscription push by topic
Social Network connections and feedsSHRP2 Implementation pilot dialogue by project
Links to Partners (associations websites
Private sector resource page (RFPs, business cards)
ROF resource page Support of ROF management
Support of National Op Academy
Development of webinars, training
Staff support for AASHTO SSOM
Evolutionary ApproachEvolutionary Approach