Plant Manager

Area Sales Manager

Supervisor

Foreman

Hourly Wages Employee Salaried Employee

HR Manager

Union

Missing scope of career progression at all levels

Lack of authority with bag full of responsibility

Lack of requisite skills and insufficient training

Issues in dealing with hourly wage employees

Improper communication channels

Strenuous working conditions, heavy work load, tough targets, health hazards, and tongue lashings by the seniors

Increase in cost of raw materials squeezing the bottom line ($25/ barrel to $95/barrel for crude oil, an important raw material for tire manufacturing)

Increase in pressure to meet demand from OEM (25,000 passenger and light tire trucks manufacturing)

Presence of more hourly wagers than salaried employees (970 – hourly and 150 – salaried)

Missing opportunities for growth (50 – foremen, 13- general supervisor , 5 – area mangers)

Staffing concerns ( 80% - Internal promotions , 16%- college grads , 4% - internal plant transfers)

High attrition rate of foremen ( 23 / 50)

Training, mentoring, participation in group Decision making ( boost Morale + better attitude of young foremen + 21% - Employee Satisfaction Survey)

More team building activities that would help in improving employee relationship (Employee Feedback Form + more participation)

Making place for the foreman so as to have significant authority (Employee Feedback)

More understanding between management and foremen (30% - Employee Satisfaction Survey).

Work on improving the employees’ skills and toolset (28% - Employee Satisfaction Survey)

Creation of a new communication channel between foreman & union (Employee Feedback Form)

Three shifts of 8 hrs instead of two shifts of 12 hrs (which will increase productivity)

Increase in accountability in terms of monitoring and helping lower levels – creation of a reviewer post (Consultation Result).

More internal promotions rather than external hires( promote talents within, instead of hiring externally)

Plant Manager

Area Sales Manager

Supervisor

Foreman

Hourly Wages Employee Salaried Employee

HR Manager

Union

Increase HR events by organizing events like TGIF, social gatherings

Motivate the supervisors by paying incentives to those who mentor their subordinates (internal) Update the employee hand book and guideline book with all basic instructions to be provided (organization knowhow and training)

Improve the performance evaluation system that includes 360 degree approach at all levels of the organization. Facilitation of more efficient and proactive grievance cell by having a good mix of senior managers and HR.

THE GREATNESS OF THIS MAN WAS HIS SIMPLICITY!