the “tr” - a win-win for all! training registry. 2 agenda 1.what is the tr? 2.why is the tr...

The “TR” - A Win-Win for All!The “TR” - A Win-Win for All!

TRAINING REGISTRY

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AgendaAgenda

1.1. What is the TR?What is the TR?

2.2. Why is the TR needed?Why is the TR needed?

3.3. What does the TR do?What does the TR do?

4.4. What will the TR do?What will the TR do?

5.5. Supporting success/Next stepsSupporting success/Next steps

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What is the TR?What is the TR?

If You are a If You are a

Water or Wastewater Operator,Water or Wastewater Operator,

oror

Utility Owner…Utility Owner…

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The The 33rdrd Best Thing Best Thing

Next toNext to

Sliced Bread!Sliced Bread!

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Get Get TrainingTrainingLooking for CEU Looking for CEU

recognized trainingrecognized training

GiveGive Training Training Thinking about & offering Thinking about & offering

CEU recognized instructionCEU recognized instruction

It is a web based conduit for Operators and It is a web based conduit for Operators and employers who want to: employers who want to:

GrowGrow Career Path InfoCareer Path Info Getting a start in the industry –Getting a start in the industry –

or wanting to build on the start you haveor wanting to build on the start you have

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AgendaAgenda






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Why is the TR Needed?Why is the TR Needed?

??

Why do Water & Wastewater OperatorsWhy do Water & Wastewater Operators need continuing education/training? need continuing education/training?

((often referred to as “CEUs”)often referred to as “CEUs”)

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Knowledgeable Operators can better Knowledgeable Operators can better protect:protect:

Public Health Public Health Environment Environment

The more knowledge & confidence Operators The more knowledge & confidence Operators have, have, the better they can do their jobs!the better they can do their jobs!

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1.1. MostMost Canadian & US Operator Certification Canadian & US Operator Certification agencies require:agencies require:

Continuous andContinuous and

Ongoing Operator trainingOngoing Operator training

2.2. BC’s requirement:BC’s requirement:

24 hours of ‘approved’ training relevant to24 hours of ‘approved’ training relevant tothe Operator’s certification(s) the Operator’s certification(s)

Every 2 yrsEvery 2 yrs

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Operators & Employers want:Operators & Employers want:

Relevant TrainingRelevant Training

Credible InstructorsCredible Instructors

Instructors able to share ‘real life’ experience Instructors able to share ‘real life’ experience with Operators doing the jobwith Operators doing the job

Training close to homeTraining close to home

Affordable TrainingAffordable Training

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These challenges mirror what These challenges mirror what we have been told for years. we have been told for years.

The Report identified challenges that The Report identified challenges that Operators experience when they try to Operators experience when they try to

obtain access to training neededobtain access to training neededfor certification. for certification.

Why? Ombudsman Report (2008)Why? Ombudsman Report (2008)

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By simply addressing By simply addressing

The OMBUDSMAN’s RECOMMENDATIONS,The OMBUDSMAN’s RECOMMENDATIONS,

The EOCP created the The EOCP created the

TRAINING REGISTRY!TRAINING REGISTRY!

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AgendaAgenda






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What Does the TR Do?What Does the TR Do?

The TR DEMYSTIFIES Operator trainingThe TR DEMYSTIFIES Operator training

It It definesdefines::• ‘ ‘Relevant’ trainingRelevant’ training• Who is eligible to teachWho is eligible to teach

It It provides:provides:• ‘‘Tools’ & Templates to assist New Trainers to Tools’ & Templates to assist New Trainers to

develop and offer their servicesdevelop and offer their services• A comprehensive list & contact information of who A comprehensive list & contact information of who

can provide what training where, and whencan provide what training where, and when

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What Does the TR Do?What Does the TR Do?

• The TR draws on basic ‘IACET’ standards The TR draws on basic ‘IACET’ standards for delivery of ‘Approved’ trainingfor delivery of ‘Approved’ training

• All Operator training proposed for All Operator training proposed for ‘approval’ is documented in a consistent ‘approval’ is documented in a consistent format to enable a thorough and timely format to enable a thorough and timely reviewreview

(IACET = International Association for(IACET = International Association forContinuing Education & Training)Continuing Education & Training)

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What Does The TR Do?What Does The TR Do?

Training must be Training must be relevantrelevant– – will be relevant through the TR because…will be relevant through the TR because…

Topics, Duration of the Training & Presentation Topics, Duration of the Training & Presentation

Methods proposed are vetted and approved by: Methods proposed are vetted and approved by:

IndustryIndustry

Subject Matter Experts (SMEs)Subject Matter Experts (SMEs)

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Recognized InstructorsRecognized Instructors

To be an EOCP ‘Recognized Instructor’To be an EOCP ‘Recognized Instructor’

You must have 3 yrs + direct, hands-on You must have 3 yrs + direct, hands-on experience with the proposed topic, orexperience with the proposed topic, or

Have a demonstrated ability based on Have a demonstrated ability based on experience to teach a proposed topicexperience to teach a proposed topic

Ex. Suitably trained & qualified product repsEx. Suitably trained & qualified product reps

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What Is Required?What Is Required?

To be an EOCP Recognized Instructor, we:To be an EOCP Recognized Instructor, we:

Don’tDon’t requirerequire a certificate in teaching a certificate in teaching

DoDo needneed to know what experience you have with: to know what experience you have with:

1.1. Working in an area of water and/or wastewaterWorking in an area of water and/or wastewater that could be a topic for a course. that could be a topic for a course.

2.2. Conveying ideas, getting operators to be ableConveying ideas, getting operators to be able to apply what they learn. to apply what they learn.

Key: Key: If you don’t know how it works, If you don’t know how it works, you don’t get to teach it! you don’t get to teach it!

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• In-House Utility Operators can train their In-House Utility Operators can train their

colleagues who will each receive CEUscolleagues who will each receive CEUs

• Utilities can loan each other ‘Recognized Utilities can loan each other ‘Recognized

Instructors’ to instruct each other’s crewsInstructors’ to instruct each other’s crews

• ‘‘Recognized Instructors’ can sell or trade Recognized Instructors’ can sell or trade

their services on the open market their services on the open market

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AgendaAgenda






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What Will The TR Do?What Will The TR Do?

Encourage experienced Operators to Encourage experienced Operators to

document & pass on their knowledgedocument & pass on their knowledge

Encourage dialogue among utility operators Encourage dialogue among utility operators

& managers& managers

Increase Operator networking & awarenessIncrease Operator networking & awareness

DrasticallyDrastically reduce Operator training costs reduce Operator training costs

Costs Analysis – 2 Scenarios

Rural Operator attending training course:Rural Operator attending training course:

#1 - Travel to 1.2 CEU course in Metro Vancouver#1 - Travel to 1.2 CEU course in Metro Vancouver

#2 - Participate in course at Employer’s workplace#2 - Participate in course at Employer’s workplace

#1: Travel 1.2 CEU course in Metro Vancouver#1: Travel 1.2 CEU course in Metro VancouverAssume:Assume:• Operator is near airport with service to Vancouver Operator is near airport with service to Vancouver • Advance booking airfare Advance booking airfare • 2 day training course + ½ day travel x 22 day training course + ½ day travel x 2• Operator payroll costs not included in cost estimateOperator payroll costs not included in cost estimate

DESCRIPTION QTY UNIT UNIT COST EXTENSION

Airfare - Smithers to Vancouver 1 rtn 423 423

Taxi - Airport to Venue 1 ea 50 50

Taxi - Venue to Airport 1 ea 50 50

Hotel 2 ngts 125 250

Meals 3 days 75 225

Training Course BCWWA Rates 1 2 day 494 494

Training Course GST @ 5% 24.7 24.7

Total 3rd Party Costs for 2 day (1.2 CEU) Training Course 1,517

COST PER OPERATOR PER CEU TO ATTEND A 1.2 CEU COST PER OPERATOR PER CEU TO ATTEND A 1.2 CEU ~~ $1,264 $1,264

#2: Participate in Course at Employer’s Workplace#2: Participate in Course at Employer’s Workplace Assume:Assume:• Operator develops utility or topic specific 6 hour (0.6 CEU) training courseOperator develops utility or topic specific 6 hour (0.6 CEU) training course• Limited or no special travel requiredLimited or no special travel required• Operator payroll costs not included in cost estimateOperator payroll costs not included in cost estimate

COST PER INDIVIDUAL/PER CEU TO CREATE & TAKE A 0.6 CEU = COST PER INDIVIDUAL/PER CEU TO CREATE & TAKE A 0.6 CEU = (262.50 + 6*5)/(6*0.6 + 2*0.6) = $292.50/4.8 - $60.94(262.50 + 6*5)/(6*0.6 + 2*0.6) = $292.50/4.8 - $60.94

DESCRIPTION QTY UNIT UNIT COST EXTENSION

Instructor Application Fee 1 ea 50 50

Course Application Fee 1 ea 100 100

Total 3rd Party Costs for 6 hour (0.6 CEU) Training Course $ 150.00

+ GST @ 5% $ 7.50

COST PER CEU TO DEVELOP A 0.6 CEU TRAINING COURSE $ 262.50

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How Does The TR Do It?How Does The TR Do It?

Clearly defines who can do whatClearly defines who can do what

Provides easy to use tools & templates to Provides easy to use tools & templates to

assist prospective instructorsassist prospective instructors

Provides an easy to use, searchable, Provides an easy to use, searchable,

internet database of who can provide what internet database of who can provide what

training where & whentraining where & when

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Taking a Look – Instructor Application Taking a Look – Instructor Application

Complete/submit form including:Complete/submit form including:

Contact info & topics want to teach

Experience related to topics

Instructor Profile + Picture (optional)

2 reference letters - template (within 10 working days)

Payment online

SubmitSubmit

EOCP Email ConfirmationEOCP Email Confirmation - User ID & Password - Instructor No.

EOCP Email Advising Outcome:EOCP Email Advising Outcome:

If accepted, Course Application available

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Taking a Look – Course Application Taking a Look – Course Application

Complete/submit form including:Complete/submit form including:

Course Objectives, Agenda

Presentation Methods

Materials & Equipment

Course Description

Payment online

SubmitSubmit

EOCP Email ConfirmationEOCP Email Confirmation - User ID & Password - No.

EOCP Email Advising Outcome:EOCP Email Advising Outcome:

If approved, Course Application available

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Key Fields have Templates & ExamplesKey Fields have Templates & Examples

Grow – Career PathGrow – Career Path

This is a key part of the TR helping:This is a key part of the TR helping:

1.1. Individuals consider a job as an OperatorIndividuals consider a job as an Operator2.2. Operators figure out their next steps!Operators figure out their next steps!

– Check out the brochures: Check out the brochures: Getting StartedGetting Started or or Choosing Choosing Your Next Steps!Your Next Steps!

– Look at job vacancies Look at job vacancies

– Join a chat & ask questions, share ideasJoin a chat & ask questions, share ideas

– Contact us with suggestions for this site. Contact us with suggestions for this site. Tell us what else you’d like to see! Tell us what else you’d like to see!

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Best Things!Best Things!

1.1. Sliced BreadSliced Bread

2.2. Kids & Puppy DogsKids & Puppy Dogs

3.3. EOCP TRAINING EOCP TRAINING

REGISTRY!REGISTRY!

Support ToolsSupport Tools

to Help:to Help:

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CEU ResearchCEU Research – – Canadian JurisdictionsCanadian Jurisdictions

EOCP worked with Canadian jurisdictions to pool information together EOCP worked with Canadian jurisdictions to pool information together at a national meeting, Sept. 2008.at a national meeting, Sept. 2008.

the “tr” - a win-win for all! training registry. 2 agenda 1.what is the tr? 2.why is the tr...

Documents

training registry slide

training thinking

ongoing operator training

home training close

job training close

yrs slide

ceus slide

operators employers