the times, they are a-changin: social media in higher education

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The Times, They Are a- Changin: Social media in higher education Tuesday, April 14, 2015, 3:45-4:45 PM Session ID 3178 Presented by: Kess Knight, University of Minnesota

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The Times, They Are a-Changin:

Social media in higher education

Tuesday, April 14, 2015, 3:45-4:45 PM

Session ID 3178

Presented by: Kess Knight, University of Minnesota

AACRAO – Baltimore 2015 Session ID: ####

Session Rules of Etiquette• Please silence your cell phone/pager

• Please complete the session evaluation using the AACRAO mobile app or the paper form in your registration packet, drop boxes are available throughout the convention center.

• If you must leave the session early, please do so as discreetly as possible

• Please avoid side conversation during the session

Thank you for your cooperation!

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Introduction

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Learning Outcomes

• Why are we using it?• Where are the conversations happening?• When is the right time?

Hashtags for the presentation: #AACRAOsocial

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04/15/2023

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Social media: Websites and applications that enable users to create and share content or to participate in social networking. -Oxford Dictionary

“We don’t have a choice on whether we DO social

media, the question is

how well we DO it.” – Erik Qualman

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Everyone from the Pope….

….to your dog is using it.

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Facebook Twitter Pinterest Instagram LinkedIn

Online adults 0.71 0.23 0.28 0.26 0.28

18-29 year olds 0.87 0.37 0.34 0.53 0.23

Among online users, % who use…

+16% +8%

% increase in 18-29 year olds since 2013

*As of September 2014

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Pinterest & Snapchat

Dashboards & microsites

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Social Media Strategy

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Strategy

Plan

Discover

Listen

Create

Engage

Evaluate

Build a strategy

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Build awareness

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Build awareness

Start engaging

04/15/2023

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Create interest

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Create interest

04/15/2023

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Provide information

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Provide information

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Provide information

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Build a community

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Build a community

#TBT

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Build a community

#instaWVU #WVU

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Don’t be afraid to take risks

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Don’t be afraid to take risks

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Assess and evolve

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Assess & evolve

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Privacy issues

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Summary/best practicesBe regular and timely

Be transparent and honest

Be consistent with your voice

Be flexible and stay human

Assess and evolve

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Just remember…..

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Thank You!Kess Knight

[email protected] @kessknight

Please complete the session evaluation using the AACRAO mobile app or the paper form

provided in your registration packet.

Session ID 3178