the team/organization loop of trust

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Post on 24-May-2015

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Agile methods can help low-trust organizations grow their trust capital, for higher performance. Here's a quick "why" behind the "how."

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Page 1: The Team/Organization Loop of Trust

ⓒ Kumido Adaptive Strategies LLC www.kumido.com

The Team/Organization Loop of Trust

Team action

Org action

...or so say the Agile principles of self-organization and facilitative leadership. But what actually happens?

“Remove impediments and you’ll get delivery!”

Page 2: The Team/Organization Loop of Trust

ⓒ Kumido Adaptive Strategies LLC www.kumido.com

The Team/Organization Loop of Trust

Team action

Org action

Emergent property

To be resolved, the impact of impediments must be kept visible.The more they are resolved, the more they will be raised.

Page 3: The Team/Organization Loop of Trust

ⓒ Kumido Adaptive Strategies LLC www.kumido.com

The Team/Organization Loop of Trust

Team action

Org action

Emergent property

But delivery is also a function of team focus, from tangible goals.More delivery means healthierorganization involvement.

Page 4: The Team/Organization Loop of Trust

ⓒ Kumido Adaptive Strategies LLC www.kumido.com

The Team/Organization Loop of Trust

Team action

Org action

Emergent property

This is a reinforcing loop, built on the trust created by the team’s visibility and the organization’s engagement.Problem resolution and delivery do feed each other... but only when supported by clarity of purpose and visibility into the cost of impediments to flow.It can be a virtuous cycle... or a vicious cycle.