the student success center is:n a place of challenge, support and community: helping students make suc-cessful transitions into, through and out of the university through a broad range of programs, services and resources

n a place of collaborative learning: helping students become more efficient, effective and engaged learners who come together with peers, faculty and staff for educational activities

n a place of inquiry and discovery: encouraging students to reflect, apply and engage in “thinking, doing, wondering, figur-ing out things, predicting and recognizing”*

n a place of advising and consulting: guiding students in making decisions and developing responsibility for their learning, behavior, physical and emotional health, finances, and careern a place of proximity, choice and chance: where students come by choice for certain services and are exposed to others by chance

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250,000More than 250,000 square feet with five floors of departments, services and study space, making it the largest building on campus

300 500 More than 300 employees and 500 student employees/volunteers in the center

20Home to 20 different departments/units

1One massive student common area on the first floor

14 Fourteen innovative meeting and instructional spaces for

experimental learning

by the numbers

2014The Student Success Center building opened in fall 2014

A Dunkin’ Donuts and a restaurant with two private dining rooms

1+1+2

4949 Duke Dogs placed head to paw to span the width of this building

Nearly 300 faculty and staff offices with additional

spaces for undergraduate and graduate students

300

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The Student Success Center at James Madison University provides a collabo-rative, high-impact environment to sup-port student learning, student health and student services. The center is a hub of programs and services helping students become more efficient, effective and engaged learners with space to study, col-laborate and learn. The offices and facili-ties housed in the center provide advice and assistance for a variety of financial, curricular, technical and employment concerns for students.

The Student Success Center is innova-tive, interactive, collaborative and acces-sible. Each office/area gave input on its needs and what was necessary to best serve students. The new space was created for each area’s type of service, work and size, giving each an opportunity to con-tinue its high level of service to students. The spaces within the center are flexible and able to be adjusted with the depart-ment and its future services.

The Student Success Center is a collabo-rative learning environment supported

by academic and student services. The common spaces are furnished to facili-tate individual and group study. There are two group study rooms available to students by reservation on the first floor. The first two floors were designed to support active collaboration and dynamic interactions; the top floors have more quiet spaces for individual study. Reflecting the collaborative philosophy of the building, there is a high degree of transparency in the form of windows, glass and open areas.

student learning, student health & student services

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dining optionsThe Student Success Center has an excit-ing new lineup of dining options with a limited service restaurant, convenience store, to-go and take-home selections.

Dining Dollars, Dining Dollars Gold, Flex, cash and credit cards are accepted at all three locations. Additionally, Duke Deals and meal equivalency are accepted at Bistro 1908 and Get Your Green On. For dining hours, please visit jmu.edu/dining.

Bistro 1908 features Italian cuisine, a grillhouse and freshly made desserts. It is a limited table service restaurant with a large to-go area for students, faculty and staff. Patio seating and a 200- seat dining room are available. Bistro 1908 also has two reservable conference rooms available for lunch or dinner for small groups. Advanced res-ervations are required.

Dunkin’ Donuts, located on the first floor near the Mason Street entrance, has a full menu available. Café seating is available inside, across from the store front, and outside under the portico.

Grace Street Market provides conveni-ence and snack items with enhanced food options to grab on the go or take home. Fresh fruits and vegetables, and a wide variety of local items are available for purchase. Grace Street Market also features Get Your Green On, specializing in Quinoa Bowls made with vegetarian and local ingredients.

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JMU is dedicated to responsible steward-ship of our environmental resources. The Student Success Center was designed to be sustainable and environmentally friendly. From composting to water bottle refilling stations throughout the building, the center is committed to supporting sustainability at JMU.

The Student Success Center received the U.S. Green Building Council’s Lead-ership in Energy and Environ mental Design Gold Certification. JMU’s par-

ticipation in LEED Certification shows our commitment to “green” design and construction practices to reduce the negative environmental impacts of build-ings and improve occupant health and well-being. Recycling building materials, decreasing energy and water consumption, and innovative project designs support JMU’s environmental sustain-ability efforts.

advancing sustainability Sustainability featuresn High-efficiency lighting with occupancy sensors to minimize energy usagen Highly reflective roof membrane to reduce heat gainn Exterior windows reflect heat while allow-ing light to pass throughn Water conservation with low-flow lavatories n Bicycle racks to encourage alternative transportationn 75 percent of construction waste was recycled or repurposedn At least 20 percent of building materials were sourced regionally

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epic: enhancing pedagogy through innovative classroomsThe EPIC Center consists of eight agile innovative, technology-enhanced rooms that deliberately defy traditional class-room spaces. In each space, there is no front or back of the room; the instructor and students co-create the pedagogical space that best aligns with the day’s ses-sion. These spaces feature dry erase walls, movable furniture, multiple projection points, and advanced technology. EPIC Center was designed to be a “no-limits” space for faculty to optimize their teach-ing and students’ learning.

EPIC Mission: Be the leader for learning space design.

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first floor n Assembly Room

n Dunkin’ Donuts

n Information & Guest Services

n Learning Centers – Communication Center – English Language Learner Services – Peer Assisted Study Sessions – Science & Math Learning Center – University Writing Center

n Office of Disability Services – Learning Strategies Instruction

n SafeRides

n Student Success Center Operations

n The Atrium

n University Health Center

j Highlights The Atrium is an energy- filled, dynamic place for collaborative and group study, with numerous clusters of tables, booths, benches, chairs and stools. Most furnishings are easily moved to be flexible for the type of environment most conducive to learning.

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second floorn Bistro 1908

n Card Services

n Centennial Scholars Program

n Community Service-Learning

n Grace Street Market

n Office of Student Accountability & Restorative Practices

n Orientation

n Peer Educator Activity Room

n University Health Center

j Highlights The Plaza is the green space in front of the Student Success Center. It is a wonderful place to study or meet with friends to enjoy the beautiful weather the Shenandoah Valley has to offer.

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Counseling Center

Career & Academic Planning

3202 3200

THIRD FLOOR

Student Affairs Technical Services

Administrative Offices

third floorn Administrative Offices

n Career & Academic Planning

n Conference Suite (3200 & 3202)

n Counseling Center

n Student Affairs Technical Services

j Highlights Water bottle filling stations are located throughout the building. They tell you how many plastic bottles have been saved by using the station.

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fourth floorn EPIC Center

n Information Technology – Help Desk – Test Scoring Center

j Highlights The EPIC Center is home to the most innovative learning space on campus. With small seminar spaces and large technology-enhanced rooms, EPIC is a place of inquiry and discovery that encourages collaborative approaches.

FOURTH FLOOR

STAIR

S

STAIR

S

STAIRS

IT Help Desk

IT Test Scoring

EPIC

Cen

ter

IT Offices

4045

4049

4046 4047

4044

4040404140424043

EPIC Center Help Desk

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FIFTH FLOORUniversity

Business Office

Financial Aid & Scholarships

STAIR

S

STAIRS

STAIR

S

Student Employment

fifth floorn Financial Aid & Scholarships

— Student Employment

n Office of the Registrar

n University Business Office

j Highlights There are several study nooks with different types of lounge furniture designed to be relaxing. While working, stu-dents can enjoy the view of the Shenandoah Valley, including Downtown Harrisonburg (even as far as Court Square).

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n The Student Success Center intentionally incorporates student learning, student health and student services all under one roof.

n The Information and Guest Services desk serves the diverse needs and interests of the JMU community, providing general infor-mation, directions and contact information, transportation options, scheduled tours and details on events located in the center.

n Digital signage displays show the day’s events, important information and emer-gency notifications.

n The first floor of the Student Success Center provides space for individual work and group study, and it has pay-for-print wireless printing.

n Striving for inclusivity and accessibility, the Student Success Center intentionally incorporates the principles of universal design in its construction.

n The design and construction of the center has focused on sustainability with the use of recycled materials, a water collection feature and energy-saving options.

student success center fun facts

n Interactive touchscreen kiosks on the first and second floors provide building and campus information.

* FROM PAGE 1: BANNING, J . H . , CLEMONS, S . , MCKELFRESH, D. , & GIBBS. R . W. (2010). SPECIAL PLACES FOR STUDENTS: THIRD PLACE AND RESTORATIVE PLACE. COLLEGE STUDENT JOURNAL, VOL . 44, NO. 4. PHOTOGRAPHS BY MIKE MIRIELLO (’09M), HOLLY VEENIS AND COURTESY OF THE STUDENT SUCCESS CENTER; DESIGN BY CAROLYN WINDMILLER

Administrative offices: 9

The Atrium: 7

Bistro 1908: 4, 8

Card Services: 8

Career & Academic Planning: 9

Centennial Scholars Program: 8

Community Service-Learning: 8

Conference Suite (3200 & 3202): 9

Counseling Center: 9

Dunkin’ Donuts: 4, 7

The EPIC Center: 6, 10

Financial Aid & Scholarships: 11 — Student Employment

Grace Street Market: 4, 8

Information & Guest Services: 7, 12

Information Technology: 10 — Help Desk — Test Scoring Center

Learning Centers: 7 — Communication Center — English Language Learner Services — Peer Assisted Study Sessions — Science & Math Learning Center — University Writing Center

Office of Disability Services: 7 — Learning Strategies Instruction

Office of the Registrar: 11

Office of Student Accountability & Restorative Practices: 8

Orientation: 8

Peer Educator Activity Room: 8

The Plaza: 8

SafeRides: 7

Student Affairs Technical Services: 9

Student Success Center Operations: 7

University Business Office: 11

University Health Center: 7, 8

index of listings

www.jmu.edu/successcenter

MSC 1012

738 S. Mason St.

Harrisonburg, VA 22807

540-568-7747 Phone

successcenter@jmu.edu

www.jmu.edu/successcenter

JMU 2016

Student Success

Center