© Björn Breuer

Peter Karwowski, Deputy CEO / CTO

Marco Losavio, Managing Director of Klopotek Software & Technology Services Italia and Deputy CTO

© private

INTERVIEW

The state-of-the-art technology and

safety features Klopotek Cloud is built on

In an interview about modern IT and data security, Peter Karwowski, CTO and Deputy CEO of the Klopotek Group, and Marco Losavio, Man-aging Director of Klopotek Software & Technology Services Italia and Deputy CTO, explain the technology features of the newly established Klopotek Cloud offering.

How did Klopotek manage to make their

reliable, leading CRR solution – covering

all essential contracts, rights, and royalties

processes – available as a Cloud service?

Peter: This has been achieved by using

our STREAM apps as a foundation, in

addition to the add-ons that are based

on our STREAM Development Frame-

work that supports state-of-the-art

cloud development. The Klopotek Cloud

service is operated as a multi-tenant

environment, so deployment processes

are very smooth, and it is easy to get new

customers ‘on board’.

1

Klopotek solution using one singular

instance per customer, while the Cloud

Solution is a multi-tenant service, so it

has been specifically designed to feature

physical data separation and applica-

tions that can be shared between many

customers.

Peter: In comparison to SaaS, an offer-

ing based on the Classic Line, Klopotek

Cloud provides many more features and

a much better, user-centric interface, as

it is based on the STREAM platform. The

apps running on STREAM offer a broader

range of functionalities than the Classic

Line modules, especially in the area of

CRR – Contracts, Rights, and Royalties.

Marco: Going a little bit into more detail

about the technology behind the Klopo-

tek Cloud offering, the STREAM solution

is, by design, scalable and web-based,

making it ideal for being deployed in a

cloud hosting environment. The built-in

flexibility of STREAM allows a company

to run the solution either in the cloud

or on premise – with the same set of

features and reliability for both options.

In what aspects does Klopotek Cloud

differ from Klopotek SaaS – a service

that was introduced some years ago?

Marco: Klopotek SaaS – short for Soft-

ware as a Service – is a way to access the

Marco: Yes, it should indeed be stressed

that Klopotek Cloud for CRR, based on

STREAM, provides many more options

and optimized workflow support to help

our customers to achieve their goals.

How can Klopotek ensure that Klopotek

Cloud for CRR is available 24/7 on any

type of device?

Peter: Our Cloud Service is operated at

secure data centers that are located in

different time zones. A global organiza-

tion that is part of the Klopotek Group

secures the operations and services, in-

cluding continuous monitoring of avail-

ability, performance, and security.

Marco: The data centers that Klopotek

has chosen are geographically distribut-

ed and equipped according to the terri-

tories our customers operate in and their

individual privacy needs. These centers

provide their services 24/7, so we can

guarantee business continuity.

How can Klopotek ensure that data in

their Cloud is safe?

Peter: Our regular compliance, penetra-

tion, and disaster recovery tests ensure

data privacy and protection. Klopotek

Cloud is fully managed and operated by

us at ISO-27001, SOC1 / SOC2-compliant

data centers.

Marco: As already mentioned, the data is

physically separated and segregated, so

all files that are stored in a center can

only by accessed by their owner. There is

no way, even if errors should occur when

using the apps in the Klopotek Cloud,

that data from another tenant can be

opened.

Peter: Plus, the security of our Cloud

services is continually being checked by

third-party auditors, such as the Mozilla

Observatory and Qualys, where we get

impressive results.

Why is there no configuration effort

when selecting Klopotek Cloud?

Marco: The Klopotek STREAM for CRR

solution has been designed by reusing

the powerful configuration mechanisms

established by us in the past, plus a spe-

cialized team of our consultants focused

on preconfiguring this new service for

most standard scenarios and require-

ments in publishing.

Going a little bit into more detail about the technology behind the

Klopotek Cloud offering, the STREAM solution is, by design, scalable

and web-based, making it ideal for being deployed in a cloud hosting

environment. The built-in flexibility of STREAM allows a company to

run the solution either in the cloud or on premise – with the same set

of features and reliability for both options. Marco Losavio

Peter Karwowski

Our regular compliance, penetra-

tion, and disaster recovery tests

ensure data privacy and pro-

tection. Klopotek Cloud is fully

managed and operated by us at

ISO-27001, SOC1 / SOC2-compli-

ant data centers.

Peter: Right, in more general terms, our

pre-configuration is based on industry

best practices: Klopotek has almost 30

years of experience in implementing

solutions for publishers.

Marco: There are many benefits of se-

lecting a preconfigured solution: data

transfer and integration is simplified,

so there is no need to do an integration

project.

Peter: Yes, if you select Klopotek Cloud

for CRR, you can start working immedi-

ately, in an easy way, using a basic con-

figuration. The number of your processes

in the Cloud can grow with your business

requirements step by step.

To companies that are interested, Klopo-

tek offers a free trial period using test

data. How is data migration and integra-

tion done to enable a publisher to start

working in a productive environment

when the trial period is over?

Peter: For each type of data we offer

different migration options. It starts

with simple Excel templates if there is

only a small amount of data, followed

by the option of sending the data in a

pre-defined format. Customers can also

hand over their raw data to us, and we

will migrate it for them as a service. In

any case, Klopotek will support them in

finding the best solution.

Marco: Additionally, as I already stated,

one of the foundations the new STREAM

solution is built on is to reuse and share

the reliable database that has been

working extremely well for our custom-

ers for almost 30 years. Of course, it has

been enhanced: it is much more flexible

than in the past for importing and merg-

ing large amounts of data, and there are

new formats for the processes, such as

Excel sheets, as mentioned by Peter.

Why is Klopotek Cloud available at gen-

uine low cost?

Marco: One of the principles of the

STREAM applications set is ‘reusing’.

This allows sharing between Cloud

customers the same components that

are, as explained, multi-tenant by de-

fault. And this is also a key element

for saving resources, while, of course,

ensuring that all users have enough

resources for best performances. Scal-

ing up costs less than replicating

entire environments.

Peter: To operate the Klopotek Cloud for

CRR service, you only need a browser on

any of your devices – you don’t have to

pay for any additional IT infrastructure

costs. And as Klopotek Cloud makes use

of a shared organization and infrastruc-

ture, it is a cost-effective alternative to

operating a system on premise.

24/7

One of the principles of the STREAM applications set is ‘reusing’. This allows sharing between Cloud

customers the same components that are, as explained, multi-tenant by default. And this is also a key

element for saving resources, while, of course, ensuring that all users have enough resources for best

performances. Scaling up costs less than replicating entire environments. Marco Losavio

Marco: While infrastructure costs – in-

cluding fees for the services and soft-

ware of third parties – and dependencies

on in-house specialists are significantly

lowered, integration with other systems

is easy because of the comprehensive

REST APIs that are part of the STREAM

architecture stack.

Why is Klopotek Cloud a unique offering

that no other competitor can currently

provide to their customers?

Peter: For one thing, there is the unique

package of our CRR apps and add-ons,

providing an unrivaled set of functional-

ities – powerful and fun to use. In addi-

tion to this, we don’t know of any other

solution that is operated on the model

Marco and I described: employing mod-

ern technology in such a way to optimize

and reduce the operational costs while

making available all the benefits to the

publisher, at low cost, as you said.

Marco: As a result of our preconfigu-

ration efforts and the many options of

Klopotek Cloud for CRR – from app and

add-on selection to the data migration

models we described – we can offer a

solution tailored to the needs of large

publishing enterprises but also small and

mid-sized organizations. Additionally,

we have been able to cover the entire

process chain for CRR because there is a

history we respect and ‘reuse’, so to say,

properly – our knowledge in the field of

publishing, gained in cooperation with

our customers. We don’t know other

providers that are able to scale a com-

prehensive solution like ours in such a

flexible way.

Peter: Bottom line, using Klopotek

Cloud, publishers no longer need to

ponder or worry about infrastructure

and software. They simply – and only –

pay for what they get: optimal support

for the individual business processes they

need, at a monthly rate.

Marco, Peter, thanks for providing these

insights.

(Editor / Questions by Stefan Kaufer, Klopotek)

Are you interested?

Just write to cloud@klopotek.com to

start your free 4-week trial period.

If you select Klopotek Cloud for CRR, you can

start working immediately, in an easy way,

using a basic configuration. The number of

your processes in the Cloud can grow with

your business requirements step by step.

Peter Karwowski

Marco Losavio

As a result of our preconfiguration efforts and the many options of Klopo-

tek Cloud for CRR – from app and add-on selection to the data migration

models we described – we can offer a solution tailored to the needs of large

publishing enterprises but also small and mid-sized organizations.