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1/20/2011 1 The State of Arboriculture Consulting Nelda Matheny & Jim Clark January 2011 Consulting arborist Consulting arborist… Consulting arborist… Fulltime practice HortScience Sole source of income “The only thing I have to sell is my time.” Consulting arborist… Fulltime practice Parttime practice Arborists with a fulltime position who consult parttime Supplemental income Consulting arborist… Fulltime practice Parttime practice Service area Service area Tree care firm May and may need not be profitable

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Page 1: The State of Arboriculture  · PDF fileThe State of Arboriculture Consulting ... – Business of consulting: ... to offer as experts is our

1/20/2011

1

The State of Arboriculture Consulting 

Nelda Matheny 

&

Jim Clark

January 2011

Consulting arborist

Consulting arborist… Consulting arborist…

• Full‐time practice– HortScience

– Sole source of income

• “The only thing I have to sell is my time.”

Consulting arborist…

• Full‐time practice

• Part‐time practice– Arborists with a full‐time position who consult part‐time

– Supplemental income

Consulting arborist…

• Full‐time practice

• Part‐time practice

• Service area• Service area – Tree care firm

– May and may need not be profitable

Page 2: The State of Arboriculture  · PDF fileThe State of Arboriculture Consulting ... – Business of consulting: ... to offer as experts is our

1/20/2011

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Consulting arborist…

• Full‐time practice

• Part‐time practice

• Service area

Consulting arborist…

• What do consultants do?• Technical information & advice

• Provide an opinion (Jim Quaife)

Consulting arborist…

• Services & markets (= clients)

• Skills needed

Consulting arborist…

• Services– Tree preservation planning

– Tree health & structure assessment

– Risk assessment– Tree & forest management plans

– Plant problem diagnosis

Consulting arborist…

• Services– Plant palette evaluation

– Appraisal– Soil, plant & water 

l ianalysis– Expert witness– Training– Quality control (inspection)

Consulting arborist…

• Required skills…• Written & oral communication

• Work well with others

• Practical & pragmatic

Page 3: The State of Arboriculture  · PDF fileThe State of Arboriculture Consulting ... – Business of consulting: ... to offer as experts is our

1/20/2011

3

Services

• Tree preservation– Surveys

– Reports

– Monitoring during constructionconstruction

– Developer & public agency 

– Primarily residential

Tree preservation:  skills

• Philosophy

• Tree assessment

• Species response to impacts

• Ordinance & reportOrdinance & report requirements

• Read & understand plans

• Construction methods

• Responsive

Services

• Tree risk assessment– Structural assessment

– One or thousands of trees

– Ranking systems

– Advanced inspections

– Abatement treatments

– Public outreach

Tree risk assessment:  Skills

• Tree biomechanics

• Ranking systems

• Efficacy of abatement

• Decay detection &• Decay detection & evaluation

• Species failure patterns

Services

• General consulting– Problem diagnosis

– Appraisal

– Soil & water analysis

I ti f– Inspection of nursery stock

– General aspects of tree management

General consulting:  Skills

• Specific knowledge & experience– Plants

– Soils

P t– Pests

– Appraisal

• Sampling & lab methods

• Results & interpretation

Page 4: The State of Arboriculture  · PDF fileThe State of Arboriculture Consulting ... – Business of consulting: ... to offer as experts is our

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Services

• Expert witness– Advise in legal matters 

– Trial, arbitration, mediation

– May or may not testify

– May or may not prepare reports

Expert witness:  Skills

• Written & oral communication

• Qualify as expert

• Thorough knowledge ofThorough knowledge of field

• Adverse circumstances 

“Expert witnessing is a contact sport.”

Expert witness:  Skills

• What do attorneys want?

• Jim Mangraviti, SEAK

– Technical competence.  

– Communication skills.  Someone who can teach & persuade.

AvailabilityJim Mangraviti, SEAK – Availability.

– Reliability.

– Honesty.

– Affordability.

– Testifying skills.

– Absence of credibility baggage. 

Expert witness:  Skills

• Training  for expert witnesses‐to‐be?

SEAK Inc.Steve Babitsky Jim Mangravitiwww.seak.com

Consulting arborist…

• Services & markets (= clients)

• Skills needed

Consulting arborist….

• Markets / service areas

• Development– DevelopersDevelopers

– Civil engineers

– Landscape architects

– Public agencies

Page 5: The State of Arboriculture  · PDF fileThe State of Arboriculture Consulting ... – Business of consulting: ... to offer as experts is our

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Consulting arborist….

• Golf course

• Tree care company

• Homeowner’s Association (orAssociation (or Management Company)

• Homeowners

• Public Agencies

• Attorneys

• Insurance companies

Consulting arborist…

• How do I market my services to my target clients?

– Direct• Mailers

• Cold calls

• Public agency referral list

• Advertising

Consulting arborist…

• How do I market my services to my target clients?

– Direct

– Indirect• Speaking & writing

• Organizations

• Volunteer

Consulting arborist…

• How do I market my services to my target clients?

– Direct

– Indirect

– Web & social media• Website

• LinkedIn

• Facebook

Consulting arborist…

• How do I market my services to my target clients?

– Direct

– Indirect

– Web & social media

– Referrals

Consulting arborist…

• Expert witness

• How do attorneys find experts?

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Consulting arborist…

• Expert witness

• How do attorneys find experts?– Referrals

– Other cases

– ASCA website

– Universities

– Authors

– Expert referral / locating companies

Consulting arborist…..

• Type of business

• Services

• Skills

• Marketing

Consulting arborist…..my week

• Site meeting.  Tree management plan.

• Team meeting.  Presentation to City Executive Team UrbanExecutive Team.  Urban Forest Master Plan.

• Site inspection for development impacts.  1 tree.  Letter report.  Preservation & pruning specifications.

Consulting arborist…..

• Site meeting.  Tree management plan.

• Team meeting.  Presentation to City Executive Team Urban

• Revise report. Tree assessment.  Park site.

• Conference calls (3).  Expert witness.  2 cases.

• Prepare 2 presentations forExecutive Team.  Urban Forest Master Plan.

• Site inspection for development impacts.  1 tree.  Letter report.  Preservation & pruning specifications.

• Prepare 2 presentations for CTFRP.

• Prepare 2 presentations for WTMS.

• Attend office meeting.

• Host scientist from Italy.

• Professional service (ASCA & other)

Consulting arborist…

• Academy– Ethics

– Litigation / expert witness

– Report preparation

– Oral communication

– Forensicswww.asca-consultants.org

Consulting arborist…

• Academy

• Publications– Consultant’s quick start guide

– Consultant’s legal guide

– Business of consulting:  The basics & beyond

– A consultant’s guide to writing effective reports (2nd edition).  C. Keefer, ed.

– Sample reports.  R Carlson, ed.

www.asca-consultants.org

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Consulting arborist…

• Academy

• Publications

• Registered Consulting ArboristArborist

• Referral directory

• Listservwww.asca-consultants.org

Consulting arborist…

• Ethics and professional practice…

“A  field of philosophy that aims to clarify right from wrong, good and bad.  Ethics tells us how we ought to behave.”

Ingram & Parks, 2002

Consulting arborist…

• Ethics and professional practice…

• Jim Rome….

• “If you’re not cheating, you’re not trying.”you re not trying.   

Consulting arborist…

Consulting arborist…

• Ethics and professional practice…

• Larry Helms….

• “Draw a line and live above it.”above it.

Consulting arborist…

• Ethics and professional practice…

• Steve Babitsky…

• Ethics ….”the slippery slope to jail”slope to jail

• The only thing we have to offer as experts is our credibility.  Don’t compromise this at any cost.

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Consulting arborist…

• Ethics and professional practice…

• Larry Helms….

1. Discernment. Knowing right from wrong.

2. Discipline. Having the moral willpower to do it.

Consulting arborist…

• Standards of professional practice

• Ethical principles– Competence

– Due Care

– Impartiality

– Independence

– Integrity

– Objectivity

– Public Trust

www.asca-consultants.org

Consulting arborist…

• ISA Certified Arborist Code of Ethics

• Responsibilities to:Responsibilities to:• ISA, public, profession

• Clients, employees, employers, public

www.isa-arbor.com/certification/resources/cert_Ethics_CACodeofEthics.pdf

Consulting arborist…

• Responsibilities to:• Clients, employees, employers, public

• Performance of f i l iprofessional services

• Conflicts of interest & impropriety

• Public health & safety

www.isa-arbor.com/certification/resources/cert_Ethics_CACodeofEthics.pdf

Consulting arborist…

• Consultant provides on‐call services to municipality over a period of years.

• City‐owned street tree fails and injures dog‐walker.

• Plaintiff’s attorney asks consultant to serve as expert witness.

Consulting arborist…

• Consultant asked to assess health & structural condition of tree.

• Tree is fine.

• Owner wants to remove tree to enhance view.

• Can consultant prepare report describing the tree as being high risk of failure?

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Consulting arborist…

• Consultant on a sidewalk repair project.

• Contractor (client)Contractor (client) offers to compensate you with a percentage of the value of any change orders.

Consulting arborist…

• Consultant on construction project.

• Provide pruning specifications.

• Recommend contractor.

• Contractor goes directly to owner, suggesting additional tree care services, beyond my scope.

Consulting arborist…..

• Type of business

• Services

• Skills

• Marketing