the staffing edge our services 2015

181 Queen St. East, Brampton, ON L6W 2B3 Canada PHONE (905) 454-4143 TOLL-FREE 1-800-720-5318 FAX (905) 459-4911 www.staffedge.com

OUR SERVICES

“Success in business today involves a team. That team should complement your own unique ability. My forte is sales and I complement myself with strong service teams and The Staffing Edge. In ten years since its inception, Liberty Staffing Services has grown to a level of $24 million in annual sales. Without The Staffing Edge I couldn’t have done it — it is that black and white.”

BRUCE STOKES, PRESIDENT, LIBERTY STAFFING SERVICES

The Staffing Edge supports Canada’s temporary

and contract staffing market by offering a

comprehensive package of solutions that give

industry professionals the freedom to focus on

sales and service. Whether you’re an established

Canadian staffing firm, a foreign agency looking to

expand into Canada, or an entrepreneur looking

to start your own firm, leverage our knowledge

and resources for your success.


LEVERAGE OUR EXPERTISE

• Legislative Due Diligence

• Workers Compensation

• Canadian HR Expertise

• Legal Counsel

• Canadian Marketplace Expansion

• 24/7 Support

• Service Contracts & RFP Assistance

• Expertise in Every Province

More than your back-office solution, we consider ourselves an integral part of your company’s day-to-day operation. Keeping up with changes in Canadian government policy and market fluctuations is a time-consuming endeavour that The Staffing Edge undertakes on your behalf.

We have experts fluent in the intricacies of human resources, corporate accounting, legal challenges, and the ever-changing government legislation. We also offer counsel to foreign firms looking to expand into the Canadian marketplace, offering solutions on best practices that keep both government requirements and your company’s success in mind.

With a partner like The Staffing Edge you can rest easy knowing that your due diligence has been met and focus on what makes your company successful; sales and service.

At The Staffing Edge, we are proud of our unparalleled Canadian expertise in all matters relating to temporary and contract employment across all provinces. Our comprehensive package of solutions encompasses payroll, human resources, government legislation, workers compensation, and everything in between.

CANADIAN EXPERTISE

“The ‘back office support’ provided by The Staffing Edge is so efficient that I don’t have to think about it. I can just depend on it. It means I’ve been able to focus my time and energy on growing ABL into the successful, multi branch staffing company that it is today. The Staffing Edge is a key component to that success.”

PJ FERGUSON, PRESIDENT, ABL EMPLOYMENT


“We have been very fortunate to have the flexibility of The Staffing Edge to enable us to take on some large scale volume temporary accounts at a moment’s notice (I had no idea how valuable until we had an opportunity to increase temp staff from a few to well over a hundred in a matter of days!). Having access to unlimited payroll is an enormous advantage!”

SHEILA MUSGROVE, OWNER, TAG RECRUITMENT GROUP INC.

Meeting payroll while waiting on receivables can present a challenge to many staffing firms. At The Staffing Edge, we offer a turnkey financing solution that eliminates all payroll challenges, making it easier for you to reach your true growth potential.

We protect your investment right from the start by running credit checks on prospects ensuring that your time is well spent. Once a new client contract is up and running, we completely remove the obstacle of capital by paying all workers from our bank account on a schedule chosen by you.

We then create customized invoices with your branding and provide them to your clients using their preferred delivery method. Our collections representative, acting as an extension of your customer service team, handles account status enquiries tactfully while ensuring timely cash flow. All invoice payments come to us, are processed by us, and are reported to you on a weekly basis, along with your margin payment. Should a client default on payment, you can rest easy knowing that our receivables insurance further protects your investment.

From payroll and government remittances to invoicing and collections, The Staffing Edge financing process lightens your bookkeeping load, minimizes accounting costs, and frees you up to focus on those essential tasks that attracted you to the staffing industry in the first place.

FINANCING


• Unlimited Payroll Financing

• No Personal Liability

• Client Credit Checks

• Consistent Payroll

• Government Remittances

• Customized Invoices

• Customized Invoice Delivery

• Weekly Margin Reports

• Aging Reports

• Customer Service Based Collections

• Receivables Insurance


“I had been toying with the idea of adding a temporary division as a service to my retail customers, but I must admit, all the time and details of setting up the business and then managing the ongoing administration left me procrastinating. But after meeting with TSE’s owner Lou, and chatting with other Staffing Edge members, I was sold on the perfect win-win situation! By being able to provide staff in other ways than just permanent placement, our client’s now see us as a 1 stop shop for all their staffing needs.”

ELAINE HAY, OWNER, CAMPBELL, EDGAR INC.

A revolving roster of workers, combined with constant changes to government legislation, can lead to plenty of headache when it comes to managing a temporary workforce. The Staffing Edge provides pain relief by providing certified HR administration, legislative expertise, and payroll administration from coast-to-coast.

Our many years of experience in the contract and temporary staffing market have afforded us the ability to manage payroll seamlessly, even in rapidly changing work conditions. We offer flexibility where most regular payroll providers fall short, ensuring that each and every worker gets paid correctly, on time, every time — no excuses.

Whether you provide temporary employees or independent contractors, we help ensure that compliance is met in all aspects of payroll legislation and the Employment Standards Act, while handling all payroll administration from direct deposits and pay stubs to T4s, ROEs, employee deductions, government remittances and more.

Do you have a question regarding payroll, workplace injury, or termination benefits? Want to keep up with new legislation and understand how it impacts your business? Need respected legal professionals by your side during a government audit? The Staffing Edge is your one-stop HR department and legal resource team.

PAYROLL & HR ADMINISTRATION


• Complete Payroll Processing & Administration

• Expertise Across Every Province

• Certified Human Resource Professionals

• Audit Representation

• Internal Staff Payroll Service

• Benefits Program and Administration

• Point of Contact for Government Agencies

• Direct Deposit and Emailed Paystubs

• Customized Timesheets


“My original expectations of The Staffing Edge were for back office support for things like payroll, insurance and WSIB. But as time has gone on I have learned that The Staffing Edge is an integral part of my day to day operations. There is not a situation that comes up that the team at The Staffing Edge has not already experienced so their advice is invaluable.”

ANGELO PITTIRI, OWNER, PRODIGY PERSONNEL


• Worker’s Compensation Cost & Case Management

• Appeals & Tribunal Representation

• Early Return to Work Programs

• Health & Safety Programs

• Standardized Employee Documentation

• Complete Health & Safety Manual

• Comprehensive Insurance Coverage

When it comes to Human Resources, the government has a myriad of ever-evolving rules that must be followed. Keeping up with these rules, never mind understanding and complying with them, takes experience that few companies have in house. That’s where we step in.

WORKFORCE COMPLIANCE

We employ compliance experts that not only keep abreast of all legislative changes on your behalf but put processes in place to ensure that your company has met its due diligence.

We have extensive experience partnering with Workplace Safety Boards across Canada and have earned a reputation as an industry leader by raising the bar when it comes to safety in the workplace. Our complete workers’ claims management program, Occupational Health and Safety Manual, and commitment to the staffing industry are backed by years of solid, confident and responsible compliance with all government standards.

As part of our compliance package we leverage group buying power to cover your temporary workers under a level of comprehensive insurance that is impossible to secure independently. The result: peace of mind for you, your clients, and your temporary workforce.


“In addition to providing a number of mission critical services including employer and international payrolling, their consultative approach and valuable insight into employment law, credit, financing and collections has been invaluable. They truly live up to their mission statement by providing the tools to succeed.”

MANDY GILBERT, CEO, CREATIVE NICHE.


• Worker Classification Program

• Legalized Contractor Agreements

• Self-Employed Insurance Coverage

Partnering with The Staffing Edge gives you access to our proven worker classification program ensuring government compliance is met not only from the outset but during the terms of the contract for ongoing due diligence.

We are so confident in our classification process that we guarantee it. The Staffing Edge will assume any financial responsibility related to any audit or penalty as a result of a misclassified worker.

Classification is a complicated process. Why take time away from sales and service to manage a task that we can manage for you?

Over the last few years, the government has introduced strict regulations with respect to classifying a worker as an independent contractor. Misclassification and weak control of this worker group can lead to increased tax liabilities and penalties.

INDEPENDENT CONTRACTOR COMPLIANCE


The Staffing Edge evolves in the world of technology to keep you ahead of the curve. Our award-winning proprietary software, Stafftrak, is an ATS, CRM and financial reporting system all in one. We not only give you the ability to track orders, clients and candidates but company performance and staff productivity as well. This web based system can be accessed anywhere, anytime even from your mobile device and can be linked to your own website for online registration and job posting.

EDGEConnect, another initiative of The Staffing Edge, is an online network of staffing firms looking for like-minded professionals to partner with thus allowing them to become full service to their client no matter the job description or order location. EDGEConnect is not only for Staffing Edge members but for all staffing firms looking for growth opportunities in Canada.

Join our LinkedIn group today: www.linkedin.com/company/edgeconnect-canada-com

The Staffing Edge owns the technology and employs the expertise to constantly enhance the capabilities of both systems based on your needs, the needs of your clients, and changes in the industry.

You need technology that moves with the pace of your business with information easily available anytime, anywhere. Can you imagine your productivity without it?

TECHNOLOGY


• Web Based Technology

• Mobile App

• ATS and CRM in one

• Financial Reporting

• Online Registration

• Website Job Posting

• Productivity Analysis

• Canada Wide Networking

• Customized Client Reporting

• Payroll Entry System

• 24/7 Customer Support

• LinkedIn Group EDGEConnect

• Customizable

• Demo Available

“I have to tell you that since we met I have had a renewed interest in Star Personnel Inc. as a whole. I had gotten caught up in working my own desk and had been letting the business run the way it always has. The support we get is phenomenal. The staff, in all departments, is always ready to answer our questions and help in whatever way they can. I believe that we wouldn’t be around today if it wasn’t for The Staffing Edge.”

ANN MEHTA, PRESIDENT OF STAR PERSONNEL INC


MEET OUR MEMBERSA trusted network of like-minded staffing entrepreneurs allows you to become full service to your client no matter the job or location.


Our team consists of some of the brightest individuals from the industry.

MEET OUR TEAM

STACEY DUGGAN, CHIEF OPERATING OFFICER

A solutions oriented professional who constantly challenges new ideas for business excellence, growth and evolution. As the COO, Stacey directs planning for the organization through strategic management of initiatives ensuring constant excellence in service delivery to our clients. With more than 15 years as an avid staffing industry professional providing a variety of customized and innovative solutions that were pioneered offerings to some of the largest staffing contracts in Canada, Stacey brings this expertise to our valued team and members. Second generation in the leadership of the family enterprise, Stacey has been raised to understand the foundation upon which The Staffing Edge was built and now endeavors to permeate those offerings into the future providing the Freedom to Focus through the best tools available in the industry to support our members success.

RAY GONDER, EXECUTIVE VICE PRESIDENT

Ray’s expertise includes the creating of strategic business plans, industry forecasting, and technology development. Ray also heads up our business development department as he has the unique ability to understand the needs of the staffing entrepreneur from concept to success.

VICTOR WINNEY, CHIEF FINANCIAL OFFICER

Today’s business owners are confronted with a significant amount of red tape, rules and regulations that take them away from growing their bottom line. Victor works with our members to navigate through the daily obstacles that business owners are confronted with and truly provides our members with the freedom to focus and the tools to achieve their growth strategies.


LARRY LACOMBE, CREDIT AND COLLECTIONS MANAGER

Larry has the ability to creative innovative solutions for members and their clients by using his skills in payroll, invoicing, systems, and finance. Larry thrives on challenge & change and enjoys leading his team in constantly improving cash flow, while increasing levels of customer service and self-development.

KAREN MCMULLEN, MEMBER RELATIONS MANAGER

Karen’s expertise in project management proves invaluable to members when they have out-of-the-box situations. Karen has the unique ability to dissect a situation and get to the heart of the matter, discuss the pros and cons and move forward to develop and carry out a logical plan of action.

SUE MCKECHNIE, BUSINESS DEVELOPMENT SPECIALIST

Sue’s many years in the staffing industry and tenure at The Staffing Edge makes her a great first contact for a new or existing staffing firms to learn how we can help them grow. She specializes in understanding the unique requirements of each agency and walks them through how each of our service solutions can meet their particular needs. Sue feels that each member of The Staffing Edge is like family and is proud to be a part of their success.

We are The Staffing Edge. We have come together to offer you one thing — a commitment to provide you the most intelligent counsel and professional services that will be instrumental in your success.

the staffing edge our services 2015

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