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e Sojoe Collaborative

Encouraging new ways to deliver business value through open

communications, shared value and engaged collaboration

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e Sojoe Collaborative Delivers Engagement Solutions

Engagement Solutions are

known by many terms:} Social Business Networks} Groupware} Enterprise Social

Networks

} CollaborationEnvironments

} Vertical Communities} Emergent Collaborative

Software

} Enterprise 2.0} Knowledge Management

Systems

2

Engagement solutions

enable

collaborative interactions

that create

value and innovation.

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Signature Framework to Create an Engagement Solution

3

Governance

Engagement

Structure Pracces

Governance: Within a strategic context, the oversight

and measurement to ensure that the engagement

platform is relevant and adds measurable value.

Structure: The architecture

and taxonomy that reflect and

enable business objectives, to

establish a sustainable, useful

and discoverable environment.

Practices are the processes,

guidelines, environmentalsupport that provide context,

expectations and support to

users. Social Champions

required.

Engagement: The design, branding and content that

drives engagement, so users know what to do, how to get

their work done, and what is expected of them.

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Signature Services

4

Governance

Engagement

Structure Practices

3. Dene Engagement SolutionPerformance Scorecard

4. Quarterly Assessment andAdvisory Services

2. Engagement SolutionStrategy & Implementation

1. Engagement SolutionReadiness Assessment

Strategic Fit Technology Fit Process Fit Cultural Fit

Plan

Evaluate

Execute

Measure

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About Sojoe Collaborative, LLC

} Softjoe is a collaborative of software, technology, community and customerengagement veterans

} Focused on Engagement Solutions, using social and collaborative platformstodeliver internal, external and mixed networks that drive productivity,

responsiveness and engagement

} Members hail from Boston-area software companies such as Lotus, Interleaf, Rational,Nuance,Macromedia, Adobe, IBM and more

} Services include:} Strategy} Design} Content}

Implementation and ongoing measurement and

management of these solutions

} Experience and relationships with key industry social business network platforms} Known for pragmatic and effective approach

} Strategic focus to alignengagement solutions with business objectives5