the smarta way to do business: by entrepreneurs, for entrepreneurs; your ultimate guide to starting...
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FREEebook
sampler!
The Smarta Way to Do Businessis the real deal. Its like having 70
top mentors at your fngertipsDuncan Bannatyne
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Wouldnt it be incredible i you
could have a quick one-to-one with
Theo Paphitis, Duncan Bannatyne,
Deborah Meaden or Martha Lane Fox
every time you neededbusiness advice?
Well now you can.
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The Smarta Way to Do Business is the frst defnitive,all-you-need-to-know guide to bring you real-world insight rompeople who really know what it takes to grow a successulbusiness; entrepreneurs whove been there, done it, and aredoing it now.
This book will provide you with all the insider knowledge YOUneed to build a successul business right NOW.
The Smarta Way to Do Business is brought to you by
Smarta.com, the UKs ultimate resource or business advice,networking and tools. Started by Sh Wasmund and backedby Dragons Den stars Theo and Deborah, as well as Beboounder Michael Birch, the team at Smarta.com are the expertsin all things business.
Whether youre just starting out, looking to take your businessto the next level or exploring how social media and emerging
technologies could treble your customer sales, The SmartaWay to Do Business has the answers youre looking or.
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Smarta.com is the ultimate onlinedestination or practical business advice,tools and networking or anyone starting
or running their own business. Smartabelieve the only way to learn is either by
your own mistakes or rom people whohave been there and done it. Smartaexists as a place to access the advice andknowledge o established entrepreneursand market-leading experts and to
network with like-minded small businessowners like you.
The brainchild o co-author ShWasmund and backed by Dragons DensTheo Paphitis and Deborah Meaden aswell as a number o other experienced
entrepreneurs, Smarta prides itsel inproviding advice by business people orbusiness people.
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The Smarta Way to Do Business eatures
tips, pointers and revelations rom someserious entrepreneurial heavyweightsincluding
sy
DarrynLyons
DuncanBannatyne
Deborah
Meaden
TrevorBaylis
PeterJones
RachelElnaugh
TheoPaphitis
SarahBeeny
JulieMeyer
DougRichard
SimonWoodroe
MarthaLane Fox
JameMurraWells
TimCampbell
TimFerriss
FraserDoherty
MichaelBirch
Lastminute.com
Sahar
Hashemi
Kiss FM
Glasses
Direct
LynneFranks
MikeClare
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1. Why theSmartestBusinesses
will be StartedThis Decade
4. What itTakes toBuild a Smart
Business
6. WorkingSmarter...on you
5. WorkingSmarter...on yourBusiness
2. What SmartBusinessesDo that makesThem Smart
3. What SmartPeople Do thatmakes ThemSmart
Inside the Book
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Part 1 Why the Smartest BusinessesWill be Started This Decade
1.1 Welcome to the New World Order: All the Rules Have Changed (in Your Favour)
This is a great time to start a business. A recession brings its own opportunity,
because everyone is looking at things dierently, seeking resh answers or a new
approach. The commercial world doesnt stop ar rom it. Consumers want
great value or originality and investors are looking to back great passion, com-
mitment and ingenuity plus there are some great deals to be done out there as
suppliers compete to service your new business. I your idea is strong, and yourdetermination levels are high, the uture is very exciting.
Sophie Cornish, Not On The High Street
Were going through a revolution again. There is another transormation
happening. The costs o starting a business are being decimated again, the speed
at which you can bring something to the world is increasing in speed again. Thus
i we can do the whole thing much aster and cheaper were going to be able to
do dierent businesses in dierent ways. Theres a new way to start a business
coming it takes very little time, very ew people, very little capital and can be
protable quite quickly. Thus the rules are about to change again.
Doug Richard, School or Startups and Dragons Den
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I theres one thing all the entrepreneurs Smarta
speaks to have in common, its that theyre all
thoroughly energized and excited about being in
business right now. Oh, and theyre impatient. They
cant sit still because they want to get moving. Theydont have enough hours in the day or days in the week
or the ideas in their head because they realize what
opportunity-rich times we nd ourselves in.Smartas
excited too and our belie that weve entered a new,
exciting time or business was our main reason or
writing this book. Reject, ignore and banish any notion
rom the national press, politicians or even business
lobby groups o doom and gloom, economic hardshipand credit crunch. Were not denying any o those
things, were just not like all the smartest business
people right now unnecessarily occupying ourselves
with them either. The truth is, or the people starting
exceptional businesses, the economy is irrelevant. Yes,
we said it and yes, we stand by it.
Make no mistake: this is a phenomenally exciting
time to be starting or running a really smart business.
I youre thinking o starting a mediocre business we
might be more cautious. But i you want success bad
enough then you genuinely have never had so many
opportunities to make that happen. And its never a bad
time to start a great business.
The world has changed. The rules have changed
and we promise you, theyve changed in your avour.Whatever the state o the economy and the national
debt and whether or not weve got stealth taxes coming
out o ears, business is open or trade like never
It took almost a year and took a lot o meetings and a lot o persuasion or people to see what were doing. But
some orward-thinking, innovative investors could see how the entertainment landscape was changing with the
internet, new video, how a short phone video was going to play a greater part going orward, more interactive orms
o entertainment where its not passive, where you dont sit and watch. Some people thought we were completely
crazy and some people got the concept.
Michael Smith, Mind Candy and Firebox
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beore.What do we mean when we say everything has
changed?
We mean everything. Again, orget the business world
or a moment thats rarely where the best busi-nesses
are dreamt up, ater all.Instead, ocus on the world around you. In the past
ew years its changed immeas-urably. Compared to
ten or even ive years ago, the way we work, play,
communicate, consume, earn money, spend money,
borrow money, save money and take in our news
these have all changed unrecognizably.
Every raw unction o our lives has been touched by
the emergence, convergence and development o
technology and the internet. These innovations have
changed not just our unctions but how we orm
opinions, express opinions, our expectations and our
desires.
The hurtling pace o change shows no sign o slowing
and yet this is only the start. The internet has only
been in most o our lives or 13 years or so. Its barelya teenager with spots, or heavens sake. Imagine its
potential when its ully grown up and graduated.
The smart businesses out there are already busy
keeping up with this new world, adapting and tailoring
their products and services to its ever-evolving
demands, while the even savvier are constantly looking
to push, lead and help infuence the uture by pre-
empting consumer patterns.
These businesses arent pushing products atconsumers, theyre using social media to hear what
products consumers want and then providing them.
Welcome to the new world order.As the consumer
demands more and more choice, were seeing more
and more exible, small businesses serving the niche
markets that cumbersome big businesses are too
languid to service and too archaic to spot. Next time
you see a household brand go crashing, as sad as
it is or the employees, ask yoursel how many were
actually catering or their ormer customers changing
needs. Not many.And or every monolith that crashes
into the wasteland there are opportunities aplenty
or small businesses waiting to pick up the crumbs
and do a superior job. Technology isnt only uelling
the crash o big businesses, its powering the rise o
small businesses as well. And heres where the rules
have changed in your avour.All the costs o starting
a business which or years have been prohibitive
to those without money and given the power to
those with money have all but been eroded. The
undamental and crucial components you need to start
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and establish a business are increasingly, by the day,
becoming almost ree.Serious barriers to entry such
as the cost o building a website or hiring a developer
and a marketing executive, which even three years ago
might have cost 50,000100,00 have now almost
disappeared.Brilliant ideas which could have becomebillion-dollar businesses but never got past a ailed bank
loan application now dont need that bank loan. Their
ounders can make them a reality or almost no cost.You
can turn yoursel into an expert and a respected brand
on Twitter, build yoursel a website on WordPress, start
trading globally on eBay and hire your rst employees
without spending any real money or even thinking about
an oce and all beore youve even quit your dayjob. Do you know what? You might never quit your day
job!There isnt one path any more. The options arent
ew and constrictive, theyre many and empowering.
Theres no one way to start or run a business any
longer. Instead there are many ways and youre ree to
choose the one thats right or you.Business has been
democratised. You dont need to be skilled, you just
need to put the time in and you no longer vast sumso money either. In the new world order o business,
skills are cheap and passion, knowledge and time are
the important currencies.Collaboration has replaced
obsessive and deensive competition. We no longer
see ourselves as one person or one small business
ercely competing against all the thousands o other
businesses, but were starting or at least the smartest
businesses are starting to work collaboratively with
other small businesses.More businesses will orm
alliances, i not ull joint ventures, with other small busi-nesses, whereby you can work together or the shared,
greater good rather than competing with each other. The
successul entrepreneurs o this decade wont be hard-
nosed sales tycoons or, contrary to popular belie, social
media gurus, but simply people who understand people.
Those leaders who stay close to their customers, their
sta and their partners and build powerul relationships
with all three will prosper and be those most able to
capitalise on change.
Youll always have
multinationals, but therell be
ewer o them. For every 200-
employee business there will be
ten 20-person companies working
more fexibly and creatively
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Being exceptional will be the
benchmark or business success
in the 2010s. To be exceptional
you have to go over and above
what other people are prepared
to do
The business landscape will change still urther. There
will be more small businesses and ewer big businesses.
Obviously youll always have the mul-tinationals, your
BPs, your Tescos, your BTs, but there will be ewer o
them. For every 200-employee business there will be
ten 20-person com-panies working more fexibly andcreatively, in terms o both how they do business and
how they do their work.O course, not everyone who
starts up a business will survive. Opportunity ensures
nothing. With the explosion in opportunity and the
number o small businesses, the need to be exceptional
at what you do only intensies. Being exceptional will
be the benchmark or business success in the 2010s,
whether youre big or small, well estab-lished or a dayold. Be exceptional and people will want to work with
you and spend their money with you.To be exceptional
you have to go over and above what other people are
prepared to do.
So success depends on whether youre prepared to
go the extra mile in customer service or put in the
extra hour on a Sunday night, on how you treat your
employees, partners and customers, on whether youre
able to think outside o the box and recognize change.
The only certainty in business now is uncertainty but
you have to work with that uncertainty and embrace it
as an opportunity to get ahead.The truth is, what we
You have to workwith uncertaintyand embrace it as
an opportunity toget ahead
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know today could be completely outdated
in a years time. There are people who
still cling to the belie that what worked
in the 1980s and 1990s and made them
successul will carry on working now. In
some small respects they might be right,but as a whole whats working now wont
work in two years time and youve got to
keep adapting.
I theres one thing you wont nd
rom the entrepreneurs and business
leaders oering advice in this book, its
predictions about how the business
landscape will look in 10 years time.
Why? Because they dont know. But what
they do know is you cant look to the past
either. You can only chase the uture by
embracing the present.
Smarter in Five
2. The barriers to entry havebeen shot to pieces.
1. All the rules have changedin your avour.
3. This is only the start: theweb is still a teenager.
5. Nobody knows the uture,but are you operating inthe present?
4. Social media has changedthe ace o business.
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In America being an entrepreneur is very, very encouraged. It happens less in
the UK. So I think we just want to say you can do this: you can have an idea, you
can launch it, especially i its web-based. Its never been a better time to do that
because its aordable and somewhat recession-proo because your costs are
very low.
Ryan Carson, Carsonifed
1.2 Its Never Been Easier or Anyone to Start a Really Smart Business
I think every single person is an entrepreneur. My book is called Anyone Can
Do It because I believe anyone can do it! I believe every single one o us have
entrepreneur qualities within us, it is just the entrepreneur within can remain
dormant all your lie. Entrepreneurs just happen to activate what everyone has
already got.
Sahar Hashemi, Coee Republic
What weve got to get away rom is this idea that entrepreneurs are better than
or dierent to business people. An entrepreneur is that person who goes out and
risks their own money and their own time and energy in a private endeavour, and
anybody can do that.
Tim Campbell, Bright Ideas Trus
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Lets get one thing clear rom the o: you can start
a business and you have as much chance as
succeeding as the next person with a bright idea
even i you dont have one yet. For the reasons weve
just explained, theres never been a more level playing
eld or starting or growing a business.Encouragingthough it is, this isnt news. Two o the bestselling
business books in recent years, by our riends Sahar
Hashemi and Duncan Bannatyne, have taken the title
Anyone Can Do It and demonstrated how anyone,
rom any background and without any ormal business
training, qualications or training, can apply themselves
and achieve astonishing levels o success.We know
this and the business world, as highlighted by Smarta.com, is increasingly ull o brilliant, inspira-tional stories
o people whove battled against the odds to achieve
business success. But the purpose o this book, and
specically this chapter, isnt only to prove that anyone
can start a busi-ness, but to show that its now easier
than its ever been or everyone to start a business or
to monetize their lie on some level outside a traditional
salaried job.While technology has completely recon
gured key business unctions, it has also led a culturaland ideological shit. More people now believe they can
start a business and more people want to. In the past
they might have wanted to do, and in practice actually
been capable o doing so, but or whatever reasons
elt it was beyond them.For decades, one o the chie
psychological barriers preventing many more people
starting their own business has been the perceived level
o risk involved. While embraced by true entrepreneurs,
risk is something generally associated with dangeror most people and so best avoided. However, now
the costs o starting and market-ing a business have
become so low, what might once have elt like an
almighty gamble is now much more o a calculated risk.
Ten years ago when the Tomorrows World notion
o starting a business or next to nothing in a matter
o minutes with just a laptop and a mobile started to
emerge, it was at best anciul and worked better as
iconography than in reality. You couldnt make a decente-commerce website or under 20 000 and while you
might be able to work rom home and on your own, you
were in trouble the minute you let your phone. It simply
wasnt real lie.
Everyone can start a busi-ness
or monetize their lie outside atraditional salaried job
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But now not just the nancial cost o starting a business
but the skills needed have also been transormed. When
we talk about the ability to make your own website
that is perectly presentable to the public, we no longer
include the caveat provided youve got pretty damn
impressive HTML skills. Were beyond early adopterstage. Setting up a website now isnt only or techies
who understand the potential and know how to use the
technology. It isnt part o mainstream consciousness
yet, but we are at the next stage where the tools are
legitimately useable or those who try.Its also too
simplistic to say that those on the demographic ringes
previously restricted by cost and time, such as those
with children, those with low earnings and students,are now more likely to start businesses, because
while its true that they undoubtedly benet rom the
advancements and shits were seeing, the benets are
empowering or all demographics.
More than anything, technology has created a belie: an
entrepreneurial or enterprise mindset, shared by more
people than ever beore. Whether youre 21
or 51 and running any type o business, you can takeadvantage o the new tools and opportunities open
to you and harness the power o social media and
its various gadgets and widgets to make you more
produc-tive, become more competitive and help you
secure more customers.What you need is a mindset
that embraces the opportunity and doesnt stand still,
ignore the potential or be scared o by any obstacles.
The real shit is the drawing o a new starting line in
the sand, the levelling o the playing eld. While in the
past anyone who had the right skills to get ahead inbusiness was not stopped rom doing so, undoubtedly
it remained harder or some than others. But now skills
are cheap and ideas and knowledge are valuable. With
many o the traditional obstacles removed, anyone with
the intellectual property and entrepreneurial mindset
can succeed.In addition, whether its been statistically
proved or not, its now widely perceived to be saer
to start a business than it was in the past. Starting
your own business is the number one career choice
o young people under the age o 23. Given that we
institutionalize people through education, and more
oten than not parental guidance is to pick a sae and
Whoever you are, you can harness the
power o social media to make you more
productive, become more competitive and
help you secure more customers
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earnest career, thats a quite a compelling act.
Jobs or lie certainly dont exist any longer.
So i there isnt a sae job, whats the next
saest thing you can do? When you work or
yoursel youre in control o your own destiny.
You are responsible or whether somethingsucceeds or not. As the costs o starting up
all and the need to borrow diminishes, so
does the level o risk. People o all ages are
seeing starting a business as an equal career
choice to becoming an accountant or a lawyer
or any other career where ultimately your
perormance doesnt necessarily dictate how
secure your income is.Starting a business has
growing appeal or all ages. Those towards the
end o their traditional careers are beginning
to see it as an opportunity to utilize all the
skills and experiences theyve picked up to
earn money or themselves and take on a new
challenge. Young people tend to have ewer
responsibilities and see running their own
business as a viable career option thats just
as viable as becoming a teacher or a lawyer.Given that the average student debt now tops
23,500, theres certainly a case or it being
a cheaper option.Welcome to the enterprise
nation.
Smarter in Five
2. The barriers to entry havebeen shot to pieces.
1. All the rules have changedin your avour.
3. This is only the start: theweb is still a teenager.
5. Nobody knows the uture,but are you operating inthe present?
4. Social media has changedthe ace o business.
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The Smarta Way to Do Business is
the real deal. Its like having 70 top
mentors at your fngertips
Duncan Bannatyne
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Start your ownbusiness todayall the advice youneed in one book.
Exclusive giveaways
Step-by-step tips and
advice or each step o
your business journey
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Available rom all bookshops
and online rom
ISBN: 978-1-907312-52-6 | November 2010
http://www.amazon.co.uk/SMARTA-Way-Do-Business-Entrepreneurs/dp/1907312528/ref=sr_1_1?ie=UTF8&s=books&qid=1288714738&sr=8-1http://www.amazon.co.uk/SMARTA-Way-Do-Business-Entrepreneurs/dp/1907312528/ref=sr_1_1?ie=UTF8&s=books&qid=1288714738&sr=8-1http://www.amazon.co.uk/SMARTA-Way-Do-Business-Entrepreneurs/dp/1907312528/ref=sr_1_1?ie=UTF8&s=books&qid=1288714738&sr=8-1http://www.amazon.co.uk/SMARTA-Way-Do-Business-Entrepreneurs/dp/1907312528/ref=sr_1_1?ie=UTF8&s=books&qid=1288714738&sr=8-1 -
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