THE SHCMA PROGRAM OF PROFESSIONAL

MANAGEMENT EDUCATIONIN DEMONOPOLIZED

HEALTH CARE SYSTEM

Dr. Mihran Nazaretyan

GOALS

To promote and to facilitate the implementation of the State Health Care Policy and Health Reforms in the Public

Health Sector, aimed to improve the access and quality of care in

Demonopolized Health Care System

OBJECTIVES creation of “critical mass” of health care managers with abilities

and commitment to refuse the “low intense administration mode” (Guillermo O’Donnell)

analysis and exchange of experience in management of health care facilities with different sources and methods of financing

training and re-training of acting health administrators, who are able to make effective decisions, based on learned knowledge and professional skills for implementation of administrative, financial, economic and other changes, directed towards the improvement of health care system

improving of managerial skills and qualities in the environment of demonopolized and decentralized structure of health care institutions

Health Care Facility

Administrator

Distributor of financial and other resources

Health CareFacility

Administrator (Manager)

Manager of financial and

other resources

TWO BASIC TYPES OF THE HME PROGRAMS:

1. Post-graduate academic degree residency program

2. Non-degree continues education program for acting health care administrators :

2.1. Short-term (7 weeks) certificate program in the basics of HME

2.2. Short-term (2 weeks) certificate specialized courses in:

2.2.1. HME Course in Family Medicine Residency Program

2.2.2. Quality Management Course for OBGYN/Perinatal Care

2.2.3. Basics of HME for PHC organizations at the community level

HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

1. Theory and fundamentals of the Health Care Management(Key terms/definitions, principles and techniques)

HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

2. Epidemiology and Biostatistics in the Public Health and Health Services Administration

HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

3. Health Care Planning, Economics and Financing

HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

4. Public Health Development Programs and Health Education

HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

5. State Politics and Legal Aspects of Health Care

HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

6. Health Care System in Transition: strategy and project development/implementation for immediate action

HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

7. Management of Health Resources (quality monitoring, control and evaluation)

HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

8. Medical Sociology Applied to Health Care Services Management.Psychology of Human Communications and Behavior Change

HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

9. Forum: Medical Office Organization and Management

HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

10.Forum: Managed Care and Health Insurance

HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

11.Forum: National Health Services Development: Policy perspectives and Challenges

HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

12.Health Information Systems and Medical Information Systems, Computer skills education

WHO SHOULD APPLY ?

The SHCMA welcomes applications from experienced health care professionals who need to enhance their knowledge

base and skills in order to effectively manage their organizations. Middle level administrators desiring to obtain more senior responsibilities are also welcomed along with physicians and other professionals either

seeking to enter or presently holding managerial positions and those with little management experience, desiring to

obtain knowledge and experience in health care administration career

EDUCATIONAL PROCESS ORGANIZATION

LONG-TIMESHORT-TIME

DURATION UP TO 7 WEEKS UP TO 2 YEARS

PURPOSE CONTINUOUS TRAINING

SPECIALIZATION

PARTICIPANTS ACTING HEALTH MANAGERS

INDIVIDUALSSEEKING DEGREE LEVEL IN HEALTH CARE MANAGEMENT

CERTIFICATION UPON GRADUATION

CERTIFICATE POST-GRADUATE DEGREE (DIPLOMA)

SELECTION CRITERIA PERSONAL COMMITMENTADMISSION APPROVAL

CONTEST BASED SELECTION

ASSESSMENT AND EVALUATION

Participants will be assessed in all three domains of professional skills:

Cognitive domain: knowledge and intellectual skills

Affective domain: attitudes and communicative skills

Psychomotor domain: practical skills

CREDIT SYSTEM BASED HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

Codes Credited subjects Credit

ТВ1* Theory and fundamentals of the Health Care Management

(Key terms /definitions, principles and techniques)

4

ТВ2 Epidemiology and Biostatistics in the Public Health and Health Services Administration

8

ТВ3 Health Care Planning, Economics and Financing 25

ТВ4 Public Health Development Programs and Health Education

10

* - TB – Topic Block

CREDIT SYSTEM BASED HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

Codes Credited subjects Credit

ТВ5 State Politics and Legal Aspects of Health Care 10

ТВ6 Health Care System in Transition: strategy and project development/implementation for immediate action

4

ТВ7 Management of Health Resources (quality monitoring, control and evaluation)

18

ТВ8 Medical Sociology Applied to Health Care Services Management. Psychology of Human Communications and Behavior Change.

10

CREDIT SYSTEM BASED HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

Codes Credited subjects Credit

ТВ9 Forum: Medical Office Organization and Management 5

ТВ10 Forum: Managed Care and Health Insurance 5

ТВ11 Forum: National Health Services Development: Policy Perspectives and Challenges

5

ТВ12 Health Information Systems and Medical Information Systems, Computer skills education

16

TOTAL: Аbс. – 120, percentage – 100%

CREDIT SYSTEM BASED HEALTH CARE MANAGEMENT AND ADMINISTRATION COURSE

To receive a certificate it is necessary to obtain at least 108 credits out of 120

(8 week educational program) along with written project presentation

and passing of the final test .

THE FOLLOWING ACTIVITIES ARE ALSO CONSIDERED AS CREDITS :

Codes Credited activities Credit

SSC Attending seminars, symposia and conferences with credit authorization

1

SP Scientific publications on related topics 2

SPA Scientific publications abroad on related topics 5

THE FOLLOWING ACTIVITIES ARE ALSO CONSIDERED AS CREDITS :

Codes Credited activities Credit

L Lecturing on related topics for the public and health professionals (two academic hours)

5

PT Short or long term non-degree professional training other than certificate education program

*

SMD Scientific (doctorate, Ph.D., candidate of science) and master degrees (MPH, MPHA, MBA etc.)

*

* Credits need specific evaluation .

THE FOLLOWING ACTIVITIES ARE ALSO CONSIDERED AS CREDITS :

Earning at least 120 credits from certificate program and/or

any other credited activities leads to eligibility to applying

for a professional license.

“TOP-DOWN” MODEL OF POSTGRADUATE EDUCATION

ADMINISTRATION

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S T U D E N T S

Cooperation and exchange of experience across the universities

and HME Programs, as an effective approach to maintain the quality

of education and the appropriateness of local teaching programs and

curricula to the recognized international standards:

The need of “external” cooperation Partnership as a tool for integration

and dissemination of contemporary knowledge and teaching technologies in the HME

Methods of quality assessment and effectiveness in HME education

EVALUATION AND QUALITY MANAGEMENTIN THE HME TRAINING PROGRAMS

Quality provision Quality assessment

Control

Structure (resources) SHCMA Faculty Technical tools of education

Performance Education programs Technology (model)

of education Evaluation of skills

and knowledge

Outcome Competency (success) in task solving Competency (success) in problem solving Complete individual (reflexive)

self-organization and self-control

Professional standard of health care

manager *

* “STANDARD”- a complex of professional pin-points or requirements found as a necessary for an administrator (manager); the best example, which deserves to be copied

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