The Service Oriented EnterpriseThe Service Oriented Enterprise

Alan BoucherAlan Boucher

Director, Healthcare ArchitectureDirector, Healthcare Architecture

InfrastructureInfrastructureInfoWorld New York - November InfoWorld New York - November

20052005

“…“…Big changes follow from small Big changes follow from small events…” events…”

Malcolm Gladwell, The Tipping PointMalcolm Gladwell, The Tipping Point

Construction: Matching Supply Construction: Matching Supply Chains to Accelerated Chains to Accelerated Development NeedsDevelopment Needs

Healthcare: Saving Lives Healthcare: Saving Lives while Saving Costswhile Saving Costs

Utilities: Deploy Services in Utilities: Deploy Services in Hours vs. DaysHours vs. Days

Education: Student Education: Student Retention, Development & Retention, Development &

GrowthGrowth

Whole Industries are Changing…Whole Industries are Changing…

Retailers: More products Retailers: More products on shelves, better on shelves, better

margins & inventory margins & inventory managementmanagement

Ord

er

Siz

e

TimeSource: Tom McGuffry, Electronic Commerce and Value Chain Management

Production Plan

Representative Example

Collaboration & Inventory

Retailer Orders

Distributor Orders

CustomerDemand

Improved visibility, planning and cost-effectiveness throughout the value chain

SOA

Collaboration

RFID

Web Services

BI

+ Supplier / Customer Information Sharing

+ PLM

•Slow time-to-market

•Long lead time

•High inventory cost

Service Oriented ArchitectureService Oriented Architecture

End to AnyEnd to Any Many NetworksMany Networks AsynchronousAsynchronous Many User Devices Many User Devices Layers of SecurityLayers of Security Maximizing Revenue Maximizing Revenue

and Productivityand Productivity

End to EndEnd to End

Fixed Network Fixed Network

Synchronous Synchronous

Single User DeviceSingle User Device

End to End SecurityEnd to End Security

Optimizing for CostOptimizing for Cost

Enterprise Solutions Enterprise Solutions are clearly at an Inflection Pointare clearly at an Inflection Point

Can SOA alone solve it all?Can SOA alone solve it all?

Composite Client AppsComposite Client Apps

SERVICE MANAGEMENTSERVICE MANAGEMENTAPPLICATIONSAPPLICATIONS

MESSAGE BUSMESSAGE BUSMESSAGE BUSMESSAGE BUS

MANAGEABILITY ONTOLOGYMANAGEABILITY ONTOLOGYMANAGEABILITY ONTOLOGYMANAGEABILITY ONTOLOGY

INTEGRATION/DATAINTEGRATION/DATAXML/Web ServicesXML/Web Services

SO E

Service Support - Composite Systems - Service DeliveryService Support - Composite Systems - Service Delivery

SO A

Configuration Configuration ManagementManagement

CapacityCapacity/ Performance / Performance ManagementManagement

Platformization SOI Artifact – Standards-basedPlatformization SOI Artifact – Standards-based

Platform SOI Resource ManagementPlatform SOI Resource Management Platform SOI Resource RepositoryPlatform SOI Resource Repository

S OI

Intel *T’s &Intel *T’s &PlatformizationPlatformization

ServerServer AggregationAggregation Data CenterData Center

NetworkNetwork

StorageStorage

standard platform interfacestandard platform interfacestandard platform interfacestandard platform interface

MobileMobileSensor NetworkSensor NetworkEmbedded ITEmbedded IT

The New Services EnvironmentThe New Services Environment

Converged Intel TechnologyIntegrated Computing and Communications

SOI (Service-Oriented Infrastructure)

Virtualized Compute,

Network & Storage

SOA (Service-Oriented Architecture)

Business Processes &

Workflows

Outsourced, Supplier, and Customer

Outsourced, Supplier, and Customer

Data Centers

Data Centers

InternetInternetService Service

ProvidersProvidersDigital Digital

CommunityCommunity

Mobile Consumers Mobile Consumers

& Workforces& Workforces

Digital Digital HomesHomes

Digital Offices (SMB)Digital Offices (SMB)

EnterpriseEnterprise

Mobile Mobile WorkforceWorkforce

Digital Digital OfficeOffice

Data Data CenterCenter Factory / Factory /

WarehouseWarehouse

Sensors

Intel TechnologyHT, VT, LT, iAMT, DC, MC, EM64T

Maximize Service

Resources

Harness

Dynamic

Services

Empower the Point of Action

Holistic Holistic information viewinformation view

Access your data Access your data anytime anytime anywhereanywhere

Autonomic Autonomic sensor data sensor data integrationintegration

Service Orientation ImpactService Orientation Impact

Empower the Empower the Point of ActionPoint of Action

Performance

& Agility of Resources

New Usages

& Biz Process Transformation

Duel Duel CoreCore

Align dynamicAlign dynamic business needsbusiness needs

Extend business Extend business collaboration across collaboration across enterprisesenterprises

Preserve legacy Preserve legacy investmentinvestment

EM64TEM64T

Harness the Harness the Dynamic Services Dynamic Services

Enhance quality of Enhance quality of servicesservices

Lower Total Cost of Lower Total Cost of Ownership in Ownership in operation and operation and resourcesresources

Improve legal Improve legal compliancecompliance

*T*T

Maximize the Maximize the Service Resources Service Resources

“Agility Built In”

Service Oriented InfrastructureService Oriented Infrastructure

VirtualizationVirtualization AutomationAutomation

ModularityModularity

• Compute, Network, Compute, Network, and storageand storage

• Dynamic logicalDynamic logicalpartitioningpartitioning

• Devices, O.S.,Devices, O.S.,and appsand apps

Open standards & protocolsOpen standards & protocols

• Self-optimizingSelf-optimizing

• ProvisioningProvisioning

• S/W updatesS/W updates

• Auto recovery / Auto recovery / failoverfailover

SOFTWARESOFTWAREManages ComplexityManages Complexity

HARDWAREHARDWAREDelivers FlexibilityDelivers Flexibility

And ValueAnd Value

Service Oriented InfrastructureService Oriented Infrastructure

Application & Application & Infrastructure Infrastructure

Mgmt Mgmt ServicesServices

Change Mgmt

Config Mgmt

Impact Mgmt

Capacity MgmtS

OM

SO

MS

OI

SO

I

CPU & BaseBoardCPU & BaseBoard(HT,VT, EM64, Duel-Core, Multi-Core, LT, iAMT, I/OAT…)(HT,VT, EM64, Duel-Core, Multi-Core, LT, iAMT, I/OAT…)

Platform Mgmt Services (by WS-MAN, Platform Mgmt Services (by WS-MAN, WS-CIM,…)WS-CIM,…)

Infrastructure Mgmt ServicesInfrastructure Mgmt Services

DB of DB of Resource Resource

Aggregation Aggregation & &

AbstractionAbstraction

Provisioning

Discovery

Redundancy

Monitoring

Perform

ance

Pool M

gmt

Event

……

Co

mp

ute

Co

mp

ute

Re

so

urc

es

Re

so

urc

es

Infra

stru

ctu

re

Infra

stru

ctu

re

Ma

na

ge

rM

an

ag

er

Standard platform Interface (SPI)Standard platform Interface (SPI)

STORAGESTORAGENETWORKINGNETWORKING

SM

I-S

Pro

prie

tar

y

Service-Oriented Business and Application Services(ERP, CRM, Collaboration, Biz Process, Workflow Reporting, etc)

Service-Oriented Business and Application Services(ERP, CRM, Collaboration, Biz Process, Workflow Reporting, etc)

SO

AS

OA

SO

AS

OA

Enterprise Messaging ServiceEnterprise Messaging Service

Grid Services:Grid Services:

Virtualization, Provisioning, Aggregation of

shared/pooled Resources

Utility Services:Utility Services:

Policy-based SLA/QoS, dynamic resource

allocation, and pay-for-use

Industry StandardsIndustry StandardsIntegrated Process and Technology FrameworkIntegrated Process and Technology Framework

BPM (business process modeling):- reference models (VCOR)

- benchmarking and requirements analysis- simulation and use case analysis

Conceptual Architecture:- information model

- deployment framework (FERA)- integration modes

Business is represented by Business is represented by business business processes defined in terms of value processes defined in terms of value chain reference modelschain reference models

An architectural representation that An architectural representation that allows allows mapping collaborative process mapping collaborative process models to components of the conceptual models to components of the conceptual architecturearchitecture and to required resources and to required resources

Two independent process representations must be reconciled to map business process Two independent process representations must be reconciled to map business process to core collaboration capabilities for accurate, fast and flexible implementations in a SOAto core collaboration capabilities for accurate, fast and flexible implementations in a SOA