the seo impact of new icann top level domains (tlds) ses chicago - rob garner #seschi

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@robgarner Search Implications of New gTLDs

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My presentation on the search engine optimization impact of new generic top level domains. Includes a discussion on the birth of the search optimized TLD, and also considerations for site migration to a new TLD, among many other considerations.

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Page 1: The SEO Impact of New ICANN Top Level Domains (TLDs) SES Chicago - Rob Garner #seschi

@robgarner

Search Implications of New gTLDs

Page 2: The SEO Impact of New ICANN Top Level Domains (TLDs) SES Chicago - Rob Garner #seschi

@robgarner

iCrossing - Agency services

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@robgarner

with clients including…

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@robgarner

www.sempo.org www.dfwsem.org

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@robgarner

SEMPO Toolkit – New Member benefit

• $2,000 worth of products and services• Free with Individual membership or higher

($125 yr.)• Valid for both new and renewing memberships

bit.ly/SempoSignUp

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@robgarner

.Com: The branding of a gTLD

• .Com became king in the 90’s when advertisers spent billions on promoting their domains (ex. company.com)

• .Com is still king in the US• Short term prediction: gTLD fragmentation

will only reinforce the strength of the .Com TLD brand

• Long term: Will gTLDs become the norm for large online players? Not yet known…

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.Anything: The branding of a gTLD

• New gTLD operators will need a branding strategy to raise awareness

• Different strategies will be required for open registries, versus proprietary brand registries

• Media companies may be best suited for a .brand domain, as they have more visibility to brand towards their audience

Ex.news.cnn, snl.nbc, etc.

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POV with enterprise brands

• Most of the gTLD discussion is driven by internal legal departments

• Some are moving forward with .brand for TM protection• Reports from IT departments that some legacy systems will

not function when moving from brand.com to site.brand due to dependencies on the core brand.com URL

• Potential that some may attempt to migrate, but CMOs are in no rush

• Closed brand gTLDs may provide an additional level of search engine trust, similar to other closed TLDs like .Gov and .Mil

• ANA has taken a stance against gTLDs on behalf of enterprise businesses, and many large brands are not interested

Page 9: The SEO Impact of New ICANN Top Level Domains (TLDs) SES Chicago - Rob Garner #seschi

@robgarner

Enterprise brands – other considerations

• How long is your brand name, and would it make a good extension?

• Are there other potential confusingly similar gTLDs that could be registered, and preclude registration of your .brand?

• If so, do those potential registrants and operators have the resources to manage a large registry?

• What are the costs of not having the gTLD 10 years from now, especially if there is a legitimate risk of confusingly similar strings?

• Other than marketing novelty or brand protection, what value does the gTLD bring that your brand.com doesn’t?

Page 10: The SEO Impact of New ICANN Top Level Domains (TLDs) SES Chicago - Rob Garner #seschi

@robgarner

Spammy gTLDs: Can a whole registry be seen as a “bad neighborhood”?

• The way the gTLD operator manages the registry will be a key influence on how well that TLD performs in search as a whole

• Qualities of successful gTLD SEO:• Well-managed TLDs that discourage spam• Proprietary closed gTLDs• Sites with significant and engaging content resources and

utilities• Sites within gTLD have good content, linkage, and buzz around

the social graph

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@robgarner

Spammy gTLDs: Can a whole registry be seen as a “bad neighborhood”?

• Closed and trusted: .Mil and .Gov are generally highly trusted TLDs with the search engines, because they are carefully managed, and contain authoritative content, with little or no possibly for spam to gain visibility.

• Trusted, but open: .Edu was previously given high marks by Google due to the high percentage of authoritative academic content, but this trust was eventually diluted by student pages, and commercialism on university news sites

• Open TLDs that have had a sketchy past with Google: .Info was not managed very well for search, and at one point the registry gave away hundreds of thousands of free domains, and thus the signal for the .Info gTLD as a whole was weakened greatly, to the point that may be somewhat of a search liability to build a new site on this extension. .Info is still a good extension, but high performing sites in search must still have a solid content play behind them.

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@robgarner

The birth of the search-optimized gTLD

• There must be a solid content play behind the URL, and gTLD• Standard SEO signals and optimization still required for it to

perform well in search across a wide variety of terms• Quality of sites residing on gTLD may be a signal to search

engines, in terms of the overall TLD quality• Generic gTLD keywords do not guarantee top search visibility• Search engines view of TLDs have changed over the years –

nothing is set in stone• Ex. .Edu links, Tweaking of .info, banning of entire subdomains

and hosts• Hints from Google that exact match domains may not have the

same boost they used to have

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Considerations for migrating from brand.com to domain.brand

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It’s the same as any other site migration

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What could be lost in a site migration without SEO (moving www.brand.com to site.brand)

Natural traffic: Estimate potential traffic loss or gain, and multiply times the media value, or actual conversion rate of this traffic. Ex. 25,000 new visits from search X $3.50 CPC value is $87,000 worth of traffic per monthLink equity: Time is money. Changing domains could shed 15 years of link development that is almost priceless. Also quote how much it would cost to build up 1,000-1,000,000 quality links on a new site, and use this estimate as a value for saving money. Natural search equity and history: For sites with positive equity, there is a price on trust and authority. The cost is in years of waiting and rebuilding. Most often, this is priceless because it can’t be reproduced.Costs for fixing technical mistakes: If your developers find too many dependencies on an existing legacy URL, consider the potential cost to correct.

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Sales, actual monetary returns. Look at conversions in aggregate from the natural search channel, and calculate the risk or gain by percentage points. So if you are getting $1,000,000 a year in sales from natural search, and 50% of the content is removed, expect sales to decrease by 30-50% as well. Trophy rankings: Think of the costs involved when your boss’s pet trophy ranking “Tulsa Oklahoma widgets” goes away. Sum of long tail rankings (and subsequent traffic, media value, and conversions)

@RobGarner [email protected] VP Strategy, iCrossing

What could be lost in a site migration without SEO (moving www.brand.com to site.brand)

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@robgarner

Defining the elements of domain equity

@RobGarner [email protected] VP Strategy, iCrossing

The Domain is the axis point for ALL of the traffic to your site.

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@robgarner

Understanding the impact of a site migrationImpact and cost to marketer when URLs change

● Spiders can’t find new pages as quickly● Engines can’t apply pre-existing backlink history● Visitors can’t find what they are looking for● Bookmarks rendered useless● Bandwidth wasted● Traffic is gone● Conversions and sales are lost

@RobGarner [email protected] VP Strategy, iCrossing

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@robgarner

Understanding the impact of a site migrationImpact and cost to marketer when URLs change

@RobGarner [email protected] VP Strategy, iCrossing

C A S E S T U D Y Site relaunch on renamed URLs, with no redirection plan

Site relaunched with new URLs in mid-month

404 errors spiked, and the site never fully recovered

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@robgarner

Understanding the impact of a site migration

@RobGarner [email protected] VP Strategy, iCrossing

2. How much search equity is established in my current

site structure?

3. How do we approach a redirection plan and

content strategy?

1. How can I help mitigate the risks of migration by

addressing the issue in the project’s business and

technical requirements?

4.What value does a gTLD add to your marketing and branding

efforts?

Questions your web and marketing team should ask before starting a site migration:

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Assessing URL equity and value before a major migration

• Use proper redirection techniques for URLs that must change

• Utilize 301 redirects for pages that are permanently moved

• Assess quality of inbound home page and deep site links• Authority sites? .Gov’s, .Edu’s? $299 Y! Dir links?

• Assess the age and history of domain and URLs • Site’s with a positive URL history can be at a distinct

advantage• Estimate URL liabilities• Read log files

• Are internal pages pulling high volume search traffic?• Why are these pages performing well?• Does the long tail of the site refer substantial traffic?

@RobGarner [email protected] VP Strategy, iCrossing

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@robgarner

Final note

• Each decision to pursue a gTLD (or not) is highly subjective

• Each situation should be evaluated individually before decided whether or not obtain a gTLD

• Consider the brand protection and TM implications• Consider the implications of site migration if a site moves to a

new gTLD

@RobGarner [email protected] VP Strategy, iCrossing

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@robgarner

Thank You

Rob [email protected]/[email protected] StrategyiCrossing

@RobGarner [email protected] VP Strategy, iCrossing