the secret's in the mix: using or to inform learning and teaching developments
DESCRIPTION
Presentation at EURO 2012 (European Conference on Operational Research) held in Vilnius in July 2012. The content focuses on the problem structuring methods used in the design and development of the departmental annual conference.TRANSCRIPT
The Secret’s In The Mix:
Using OR to inform learning and teaching developments
Dr. Jo Smedley
Director of CELT
• So who are "we"?
Business minded
Focused
Surfers
Collaborative
Creative
Achievement & outcome focused Co-workers
Firefighters!
3
CELT Conference 2012
• Theme: collaboration and communication
• Mix
– Technologists
– Business staff
– Staff: academic and learning support
– Students
– Marketing staff
• Focus: Achieving cost effective outcome
4
Background • Literature:
– Lehaney and Paul (1996), Ackermann et al. (1997), Rosenhead & Mingers (2001), Pidd (2004), Mingers et al. (2009), Franco (2006), Hindle & Franco (2009)............
• Approach: – Frequently ill-defined problems
– Influences: Unique, complex, dynamic, social, political, cultural, strong-held
– Reflecting experiential learning .v. “forcing” system solution
– “Visualising” discussion with the group
– Genuine consensus through open and free participation
• Approach: Keeping things simple
• Challenges – Influences within the team
– Little respect of alternative viewpoints
– Territorial (cultural, theoretical, practical) behaviours
– Working together and negotiating outcomes
• Strengths/Opportunities – Using in-depth first-hand knowledge across the organisation
– Enterprise: Stimulating creativity and encouraging new ideas
– Developing agreement and progressing agreed action plan
– CPD through learning by doing – Part of ongoing change developments within the organisation
Overview
View C
View B
View D
View A
View E
Map
Options
Model
Action Plan
empowerment
visualisation & translation
negotiation
consideration implementation
View B
View D
View A
View E View C
Feedback
discussion
Lessons Learned
• Pictures – Content – Colour Red, blue, green, black ......
• Expectations (hierarchy/behaviour, ......) – Wearing “hats”
– Hearing “voices”
• Technology – Consistent feedback
• Iterations – Coordination, collaboration, integration ......
So what next?
Involving wider range of
participants in collaboration
Staff, students, employers
Within and between analyses
Using different:
Engagement patterns
Methodologies
Exploring engagement through
blends of technology
Linking back to “hard” OR
Questions
Contact details
• Email: [email protected]
• Website: http://www.newport.ac.uk/staff/jl/Pages/JoSmedley.aspx
• Skype: jo_smedley
• Twitter: josmedley