the royal british legion y lleng brydeinig brenhinol presentation to housing services forum 23 rd...
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![Page 1: The Royal British Legion Y Lleng Brydeinig Brenhinol Presentation to Housing Services Forum 23 rd January 2015 Jenny Wilson – Advice & Information Team](https://reader035.vdocuments.us/reader035/viewer/2022062314/56649ebd5503460f94bc5f71/html5/thumbnails/1.jpg)
The Royal British Legion Y Lleng Brydeinig Brenhinol
Presentation to Housing Services Forum
23rd January 2015
Jenny Wilson – Advice & Information Team Leader
(Wales)
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The Four Pillars
• Welfare
• Comradeship
• Representation
• Remembrance
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Who we can help
• Our beneficiaries fall into the following categories:– Serving– Veteran (7 days service)– Dependants, which include children,
spouses and partners, carers and other dependants
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Three touch-points:
• Helpline: 0808 802 8080: all new referrals. 8am-8pm 7 days a week.
• Online, email and web chat service www.britishlegion.org.uk using Knowledge-base
• ‘Pop In’ Advice and Information Centres and
outreach
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How We Help
• Immediate Needs Grants• White & Brown Goods• Benefits and Money Advice• Homelessness (Deposit Guarantees)• Rent in advance• Handy Van Services (PoppyCalls)• Break Centres• Inquest Support• Civvy Street• Appeals• MoneyForce• Specialist support (war pension)• www.britishlegion.org.uk
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Headline briefing pointsArea Team• 15 Area Staff.• 4 Regional specialists• 3 Fundraisers• 44 Active Volunteers (Case work/Info/Admin)
Locations• New ‘Pop-in’ centres open in Cardiff and
Wrexham.• Swansea and Caernarfon secondary hubs• Outreach
• In action: Bangor, Caernarfon, Holyhead Colwyn Bay, Machynlleth, Aberystwyth, Tonyreveil, Caerphilly, Newport, Newtown
• Pending: Rhyl, Pembroke Dock, Milford Haven
2014 - Official Outcomes• 420 Poppycalls• 1000 Grants of £500k+• £120k gains from BMA• £350k gains from ILA• 7000 incidents in Wales
RBL Wales
Advice & Info Hub
Advice & Info Hub
Key: Pop-in or Hub Outreach
Welfare - Remembrance - Representation - Comradeship
Welfare - Remembrance - Representation - Comradeship Cardiff ‘Pop-in’
Wrexham ‘Pop-in’
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Caernarfon
Swansea
Wrexham
Cardiff
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RBL Wales
Advice & Info Hub
Advice & Info Hub
Key: Pop-in or Hub Outreach
Welfare - Remembrance - Representation - Comradeship
Welfare - Remembrance - Representation - Comradeship Cardiff ‘Pop-in’
Wrexham ‘Pop-in’
VALLEYS
GWYNEDDFLINT
DENBIGHCONWY
WREXHAM
CARMARTHEN
Welfare and A&I Issues
• Issues • Financial• Multiple• BMA• Accommodation• Membership
2%
16%
13%
14%
15%
12%
17%
11%18 – 24
25 – 34
35 – 44
45 – 54
55 – 64
65 – 74
75 – 84
85+
Beneficiary Age Profile
GLAMORGAN
GWENT
PEMBROKE
CEREDIGIONPOWYS
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2015 Manifesto
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How You Can Help
• Spread the word about The Royal British Legion
• Encourage referrals through your organisation
• Buy a Poppy!• Fundraising• Volunteer opportunities / professional
case working
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Summary
• 7 days a week 365 days a year 8-8• Regular, Reserve and Family• 3 touch points• Opportunities for referrals• Jenny Wilson
– Contact Centre:0808 802 8080– Mob: 07826 908520– E: [email protected]