the role of internet-based services & conventional media for disaster relief igf, baku nov. 2012...
TRANSCRIPT
![Page 1: The role of Internet-based services & conventional media for disaster relief IGF, Baku Nov. 2012 Izumi Aizu Co-Director, Information Support pro bono Platform](https://reader035.vdocuments.us/reader035/viewer/2022070305/5514a645550346d36e8b5c5c/html5/thumbnails/1.jpg)
The role of Internet-based services & conventional media
for disaster reliefIGF, BakuNov. 2012
Izumi Aizu
Co-Director, Information Support pro bono Platform (iSPP)
Senior Research Fellow and Professor, Institute for InfoSocionomics, Tama University
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After 20 months• Things are not getting better, some parts worse• Natural Disaster becoming Social Disaster
• Many people are still suffering - even those who moved from shelters to “temporal houses”
• Few reconstruction plan ready for implementation
• According to previous experiences of Kobe, many more problems will surface
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I lost my voice -couldn’t say anything
April 4, 2011City of Kesennuma
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You can still see this ship – from Google Earth
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This was a 3-story building
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from where I stayed
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After three weeks, no rescue team came here yet
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What can ICT/Internet do for them?
• There were little Emergency Preparedness among Internet/ICT community
• Informational gap was the source of wider problem – ineffective logistics, relief and support works
• Started “pro bono” platform for information support based on individual capacity – another trials & errors
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Devices that worked: Radio, Mobile, TV, Internet… all but Radio dropped at Day 1
Fixed phones much popular after one month
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Info sources NOT useful
A few hours
1 week 1 month 3 months
Mobile Mobile TV TV
Radio TV Mobile Radio
Email Radio Email Mobile
TV Email Radio Internet
Softbank Internet Mobile NHK
Internet EmailNewspape
r
One-seg
• Mobile was most mentioned• Gasoline, close to your daily life• TV and Radio was frustrating for Nuclear Power problem
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Big difference by AreaRight after: Iwate Coast, only Radio ( 68% ) and WoM (46%)
above 10%Miyagi Coast: Radio (64%), One-seg (23%), Mobile talk (14%)
(%) N=186
Iwate Inland
Iwate Coast
Miyagi Coast
Fukushima Coast
Fukushima Inland
Miyagi Inland
Radio
TV
NewsPaper
FixedPhones
MobileVoice
EmailSMS
Internet
Wordof Mouth
Nothing
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Reliable information sources on Nuclear station accident
• There was info on the accident, but for evacuation very confusing
• Only heard the Siren. First, get outside 10 km away, then got to Futaba or Kawamata, just WoM
• From people working for the power plant. They got first.• Mobile One-seg broadcast. Car Radio, WoM,but not reliable …
Internet, searched the municipal website, but not serious information was found. We have to make own judgments.
• People in the neighborhood, word of mouth.• TV, news• My relative was working in the local government told me at
midnight, Mar 12.
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Multi-stakeholder came, naturally
• Traditional government structure does not work sufficiently for such emergency
• Industry and Civil Society must work together with Central and Local governments
• But how? - complementarily• No official recognition made (yet)
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Thank you For your help and support
This could happen to youLet’s learn the lessons and be prepared
We shall build new and better society together
Izumi [email protected]
iSPP