the role of ergonomics in twh - eagleson.org€¦ · the role of ergonomics (macroergonomics) in...
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THE ROLE OF ERGONOMICS IN TOTAL WORKER HEALTH
Alison Heller‐Ono MSPT, CPDM, CIE, CPE and CMCWorksite International, Inc.
Pacific Grove, CA Session 4.4
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Presentation Objectives:
This presentation will show you:1. The role of ergonomics (macroergonomics) in driving change
in an organization by affecting employee health and work habits in a positive and proactive way.
2. Recognize the importance of having an early reporting process to allow employees to report signs/symptoms early regardless of causation.
3. Learn how to calculate the ROI to determine payback and estimate cost savings relative to WC claim avoidance.
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Health and Productivity Movement
Drivers: • Stress• Obesity• Aging• Lack of physical activity
• Lifestyle choices
Results In:• Injury/Illness• Rising medical costs• Unplanned absence• Lost productivity• Reduced efficiency• Shareholder impact
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Worker Health
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Healthcare, Workers’ Comp and Disability Costs• Impacts business daily• Overexertion including RMIs –
most common work‐related disabling injuries
• 2009 – 3.2 million overexertion injuries
• Musculoskeletal disorder cases accounted for 33 percent of all injury and illness cases in 2011
• Controlling RMIs save a company $27,700 per case.
• Co‐morbidities
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Pillars of an Effective H&P Framework• Top Priority: Establish a “culture of health”• Health Programs
– Prevention– Return to Work– Support
• Workforce Effectiveness– Reward– Lead– Communicate
National Business Group on Health Framework
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The “Ergo‐Centered” Health and Productivity Model
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Macroergonomics
The goal of macroergonomics is a fully harmonized work system at both the macro‐ and micro‐ergonomic level which results in improved productivity, job satisfaction, health and safety, and
employee commitment.‐‐‐‐‐‐ Dr. Andris Freivalds, Penn State U.
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Ergonomics Process Foundation
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Participatory ergonomics
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WI Ergonomics Process Flow Model
Employee reports concern
Training
Ergonomic Evaluation
CONTROL MEASURES
IMPLEMENTATION
Self Assess
Self Assess
Self Correct
Follow Up
30‐90 day process
ContinuousImprovement
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Ergonomics Evaluation Request Form
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Ergonomics Process=Keystone Behavior
• Architecture The central wedge‐shaped stone of an arch that locks its parts together. Also called headstone.
• Small changes or habits that people introduce into their routines that unintentionally carry over into other aspects of their lives.
• Keystone habits have a ripple effect into other parts of life, creating positive change unexpectedly.
Charles Duhigg, “The Power of Habit”
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10/7/14 Copyright 2014 Worksite International, Inc. 14
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Ergonomics Process Outcomes
405
903
241
All Ergonomic Evaluations over Five Years
All WC
Preventive
Level I•Total 1549 evals
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Ergonomics Process Conversion Rate
5%
95%
Conversion of Preventive Eval to WC Claim Over
5 YearsNew WC
From EI
• Only 5% converted from Prevention to WC claims
• For every 100 evaluations performed; 95 are prevented from going to claims.
10/7/14 Copyright 2014 Worksite International, Inc. 16
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WI Ergonomics Process ROI Formula
• Based on Pareto Analysis: 80/20 rule• All Preventive Evals – Conversion multiple by• Average WC costs for Med‐Only (80%) and Indemnity (20%)
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WI Ergonomics Process ROI Formula
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ROI CalculationsTable 1. WIEP ROI CalculationsWIEP All Years 2009‐2013Total All Cases (WC+ Preventive) 1550Total All Preventive 1145Preventive to WC Conversion 61Number of WC claims prevented ‐ conversion 1084Med Only (80%) (All Prev. x80%) x $MO ($3725.00) 868 X $MO
Indemnity (20%) (All Prev. x20%) x $Indemnity ($55,575.00) 216 X $Indemnity
Projected $ Savings in Claims Prevented $15,650,946.00Total program costs (+ EM Salary $120K/year) over 5 years $1,567,483.00
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Projected Savings over 5 Years from Claim Avoidance
October 7, 2014 Copyright 2014 Worksite International, Inc. 20
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Ergonomics Process Outcomes: Investment Over 5 Years
April 29, 2014 Copyright 2014 Worksite International, Inc. 21
:
Ergonomic Chairs
Product Purchases
Evaluation, Consultation, Training
Ergo Manager Salary
$1,567,483.00
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Ergonomics Process ROI:
• RETURN ON INVESTMENT is based on total savings projected and the costs of the process 2009‐2013
April 29, 2014 Copyright 2014 Worksite International, Inc. 22
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Return On Investment
• Workers’ Compensation Dollars (Disability and Healthcare)• Facility investments• Increased value from employees• Productivity enhancements• Process efficiency• Quality improvements
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A Prospective Study of a Macroergonomics Process over Five Years Demonstrates Significant Prevention of Workers’ Compensation Claims Resulting in Projected Savings
• Alison Heller‐Ono MSPT, CPDM, CIE, CPE and CMC
• Worksite International, Inc.• Pacific Grove, CA • 831‐648‐8724/831‐594‐8842
• [email protected]• www.worksiteinternational.com
• THANK YOU!!!