the role obd in usage based insurance in 2015
TRANSCRIPT
The role of OBD in the 2015 connected car market
SMi’s Telematics for Usage-Based Insurance Conference
London – 19th February 2015 - PTOLEMUS intellectual property
The On-Board Diagnostics gives access to the status of various vehicle sub-systems
• The OBD is originally designed to reduce emissions by monitoring the performance of major engine components,
• Introduced in the early 1980’s, the amount of diagnostic information available has varied widely,
• Early versions of OBD were simply illuminating the malfunction light on the dashboard,
• Modern OBD implementations use a standardised communication port and a set of diagnostic trouble codes
• They can provide real-time data allowing to rapidly identify and remedy vehicle and engine malfunction
• The OBD port is a public access point that enables technicians to connect to the vehicle’s computer systems
Context
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Standardising vehicle diagnostics has already taken 30 years
On-board diagnostic history
1969 Volkswagen introduces the first on-board computer system with scanning capability.
1975 Simple OBD implementations appear but no standardisation.
1980 GM implements a proprietary interface and protocol for testing the ECM on assembly lines. (ALDL). Implementation on all US cars in 1981 for factory use only.
1988 The Society of Automotive Engineers (SAE) recommends a standardised connector and set of diagnostic test signals.
1991 The California Air Resources Board requires that all new vehicles sold have basic OBD capability. The OBD-I connector and protocol are not standardised.
1996 The OBD-II specification is made mandatory for all cars sold in the United States. The DTCs and connector suggested by the SAE are adopted.
2003 First remote diagnostic solutions are launched in Europe by BMW and PSA
2004 The European Union makes EOBD mandatory for all diesel vehicles sold in the EU.
2013 Definition of World-Wide Harmonized On-Board Diagnostics requirements (WWH-OBD ISO 27145)
2010 HD OBD (Heavy Duty) specification is made mandatory for commercial vehicles over 6.3 tons sold in the US.
1997 First remote diagnostic solution in the US developed by GM on its OnStar product
2001 The European Union makes EOBD mandatory for all petrol vehicles sold in the EU. EOBD is equivalent to OBD-II standard
2011 Emergence of remote diagnostic solutions on aftermarket using OBD dongle & GSM technologies
2008 OBD implementation is required on light vehicle in China.
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OBD standards specify the type of diagnostic connector and the list of parameters to monitor on all light vehicles
• The OBD-II, implemented in the US, is based on a 16-pin connector defined by the SAE J1962
• The SAE J1962 connector is required to be within 2 feet (0.61 m) of the steering wheel under the dashboard
• The European implementation of EOBD is essentially the same as OBD-II, with the same 16-pin connector
• The list of standard parameters to be monitored is defined by the SAE 1979
• Diagnostic message structure is defined by the SAE J1979 standard
• All vehicle manufacturers have to use these standards worldwide
OBD standards
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Different OBD pinout combinations
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The OBD is not a single language but a combination of different protocols used to access the data
OBD protocols
Main protocols used worldwide
Battery power
Chassis ground
Signal groundBus+
Bus-
SAE J1850 PWM
Battery power
Chassis ground
Signal groundBus+
SAE J1850 VPW
Battery power
Chassis ground
Signal ground K-Line
L-Line
ISO9141 & KWP2000
Battery power
Chassis ground
Signal ground CAN high
CAN low
CAN
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• Car manufacturers use different languages when their cars communicate with diagnostic tools to transmit data
• The 5 main standardised protocols are:
• Most of car manufacturers do not use a single protocol - Protocol used depends on vehicle model and year
SAE J1850 PWM
SAE J1850 VPW
ISO 9141 & KWP2000 CAN
SAE J1962 - EOBD standard
Language used on
most petrol Ford cars from 2001 up to 2003,
Rover & Land Rover
Language used on
most Chrysler &
Isuzu vehicles
Language used on
most other European & Asian cars from 2001
Language that should be used on all new cars from 2008.
Many OEMs use CAN
since 2003
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DTC format is standardised and is the same regardless the OBD protocol used
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Diagnostic trouble code format
• A DTC is a 5 characters code used to identify a single vehicle default
- The first letter refers to the system being interrogated (powertrain, body, chassis, network),
- The next character is 0 for public codes or 1 for proprietary codes,
- The 3rd character is a number from 0 to 8 referring to the vehicle sub-system concerned (fuel & air, ignition, emission controls, speed & idle control, computer or transmission)
- The last 2 characters (numbers or letters) refer to the individual fault within each subsystem
• The SAE J1979 defines public codes relating to emissions defaults that must be used by all OEMs
• For other system defaults, OEMs may use specific codes that are not standardised
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The market opportunity
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What can be done by using the vehicle OBD port?
OBD dongle
Crash reconstruction
Vehicle diagnostic
Usage-based insurance
Eco-drivingRoadside assistance bCall
Fleet management
Engine emission control Engine performance remapping
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0%
20%
40%
60%
80%
100%
2012 2013 2014 2015 2016
The market opportunity
Key factors
Within 2 years, OBD dongles will become the leading technology to provide telematic insurance
Source: PTOLEMUS UBI Global Study
OBD dongles
Black boxes
Share of UBI policies by technology worldwide (% of total market personal line policies)
Smartphones
Embedded devices
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• OBD dongles offer crucial advantages to insurers - Self installable (no installation costs or
appointment needed) - Seen by customers and can be part of the
marketing campaign (cf. Progressive's Snapshot, Allianz’s Allie)
- Can be used to retrieve vehicle data - Using Bluetooth, can be connected to
smartphones for driver feedback
• Used in the US since many years, they are about to be fully undertaken in Europe too - Major insurers have launched programmes
based on OBD dongles - B2C car monitoring mobile apps with dongle
are growing significantly - European roadside assistance companies are
also launching dongle-based offers
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Compatibility issues
Despite OBD port is mandatory on light vehicles in Europe, dongles are not compatible with all of them
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• While EOBD port format and location are standardised, it is not always accessible while driving
• Protocols implemented differ by vehicle models & years
• There is no OBD compatibility list established in Europe as all vehicles would have to be tested
• A service promise based on OBD dongles cannot be provided to all vehicles & customers
• The dongle size is the major compatibility issue
• Performing road tests is essential to validate the sourcing of a dongle
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Plugging an OBD device may have an effect on the vehicle CAN network
• The OBD device creates an additional node to the Controller Area Network (CAN)
• Broadcasting data at a wrong baud rate can crash the CAN bus and disable the CAN traffic - Connection to all CAN node traffic is interrupted including the
cluster, safety systems, power-train, body, chassis systems, etc.
- The engine ECU establishes itself in “defensive” mode. Safety systems may be disabled
- The vehicle security data is also often “passed” along the CAN - The ignition key may not be recognised by the engine ECU
• Running an “all systems scan” on vehicle has a high probability to stall the engine - Some diagnostics require vehicle sensors to be at a certain minimum
or maximum range value
- Most service tools include instruction stating that the vehicle must be parked and ignition switch must be on to launch certain tests
- Superior devices include a scheduler to prevent these tests from being performed while the car is being driven
Security issues
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The vehicle warranty cannot be invalidated by OEMs because of the use of the OBD port
• We have discussed the legal issues surrounding the plugging of an OBD dongle with Osborne Clarke, our partner law firm specialised in technology
• OEMs are not able to claim warranty limitations for the use of the OBD port - The OBD port has been created specifically to allow independent
repairers to access vehicle information and obtain public DTCs
- The OBD port only provides measurement data – no access to source codes, copyright materials or intellectual properties
- The EU commission provides clear guidance saying that manufacturers cannot conditions their warranties on the vehicle being serviced within authorised workshops
• But there are two liabilities to avoid vehicle’s systems data traffic interferences - OEMs must develop systems recognising diagnostic shifts and
prioritise vehicle safety & running operations
- Dongle manufacturers must ensure that their devices behave in a safe way and will not disturb vehicle data traffic on public road
Legal issues
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The OBD port must be opened to all 3rd parties but they must ensure that security requirements be fulfil
• All OEMs must implement EOBD standards on light vehicles and share public codes through the OBD port
• Plugging an OBD dongle into the port create an additional node to the CAN network and may interfere with it
• It can crash the OBD port or creates more serious issues as engine stalling or safety features malfunction
• On a legal view, the use OBD port has no effect on the vehicle warranty but insurers are ultimately liable
• Define precisely what data you require from the OBD and perform proper field tests to ensure security
Synthesis
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Thank you!
Matthieu Noël, Senior Consultant [email protected] +33 6 13 34 70 56
London – 19th February 2015 - PTOLEMUS intellectual property
SMi’s Telematics for Usage-Based Insurance Conference
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Brussels Frederic Bruneteau, Managing Director •MS. HEC Paris, MS. CEMS University of Cologne •Background: TomTom, Vodafone, Arthur D. Little, BNP Paribas •Specialties: LBS, telematics (eCall, UBI, etc.), mobile networks
Frederic Lassara, Senior Expert •MSc. Management, Marseille Business School, Bachelor of Laws, University of Aix-Marseille & IHEDN •Background: PSA Peugeot Citroën, Covisint, Datops •Specialties: Automotive, telematics
Chicago Valerie Shuman, Senior Expert • BA with highest honors from the University of Michigan •Background: Navteq, Ygomi, CVTA, SEI, Verety •Specialties: Connected vehicle services & content
London Hamburg Meinrad Zeller, Senior Expert •MS Mathematics & Computer Science, Univ. of Göttingen •Background: TomTom, Philips Automotive, Philips Semiconductors •Specialties: Automotive telematics & electronics
Milan Sergio Tusa, Associate Partner •MBA ISIDA Palermo & Law degree, Palermo •Background: Magneti Marelli, Cobra, Nokia, Tele Atlas, Philips •Specialties: Telematics, automotive, mapping
Alex Willard, Director, Global Technology Practice •BSc. Engineering & Naval Architecture and MSc. Systems Monitoring & Diagnosis, Southampton City University •Background: Lysanda, MSX International, Ford, Roush Tech. •Specialties: Fleet telematics, car monitoring tools
Boston Eric Pite, Associate Partner •M. Eng., Telecom ParisTech & MBA, London Business School •Background: TomTom, Motorola, Sendo, Sagem •Specialties: Consumer electronics, connected vehicle services
Thomas Hallauer, Research & Marketing Director • BA, International Business, Southbank University London •Background: Mobile Devices, FC Business Intelligence •Specialties: UBI, location-based services
Maria Grazia Verardi, Senior Expert •MSc. Physics, Bologna University •Background: Cobra Automotive, Delta Electronics, Ylum •Specialties: Telematics, automotive, R&D in ITS
Vienna Marijan Mumdziev, Senior Expert •PhD Computing, Univ. Vienna & MBA Univ. Minneapolis •Background: Deutsche Telekom, Nokia Siemens, Telekom Austria •Specialties: Mobile telecoms, UBI
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Content & application providers
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Insurers, aggregators & assistance providers
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Matthieu Noël, Senior Consultant [email protected] +33 6 13 34 70 56