the quilt telepresence survey results leo donnelly | the quilt telepresence workshop | october 12,...
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The Quilt Telepresence Survey Results
Leo Donnelly | The Quilt Telepresence Workshop | October 12, 2011 3-6pm EST
Video Conferencing Survey
•19 Questions
•23 Institutions Responded
•Covered desktop, room based video and support
•IT Professionals were the majority of those responding to the survey.
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1. What is your role in your organization?
» ResponsePercentResponseCount
• IT Professional 93.8%15
• A/V Professional 25.0%4
• Other (please specify)Show replies6
• answered question 16
• skipped question 6Comments:Majority of respondents where IT Professionals. Not surprising given the focusof the Quilt and Working Group in general. This trend will also continue giventhe integration of video into communications platforms.Other respondents: Client Services Support Professional, Philanthropist, Project Manager, Media Specialist
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2. Which, if any, of the following desktop video conferencing solutions does your organization use or support?
Comments:The Quilt Telepresence Working Group started with a focus on Cisco and theseNumbers may reflect that. The interoperability required with other platforms is evident in the numbers and why we’ve been discussing those solutions. Replies: Sony PCS-G70 and PCS-G50, Adobe Connect, webex, WebEx, GoogleTalk,Adobe Connect, MS OCS Wed, Investigating deployment at this time
ResponsePercent ResponseCountPolycom CMA Desktop 25.0%
5Cisco/Tandberg MOVI 65.0%
13Skype55.0% 11Apple Facetime 30.0%
6Evogh SeeVogh 0.0%
0Radvision Scopia 0.0%
0Vidyo10.0% 2Other (please specify)Show replies
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3. Have you already or do you plan to integrate any of these tools into your room system(s)
Comments:Strong trend to leverage investments in room based systems with Interoperability to desktop platforms and communications suites.
ResponsePercentResponseCountYes 85.0%
17No 15.0%
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4. Which, if any, of the following room based video Conferencing solutions does your organization use (support)?
Comments:Polycom and Cisco at the top, then everyone else. Replies: Sony PCS-G70 and PCS-G50, Adobe Connect
ResponsePercent ResponseCountPolycom 65.0%
13Cisco/Tandberg 90.0%
18Lifesize 35.0%
7Vidyo 0.0%
0HP Halo 5.0%
1Other (please specify)Show replies
2 answered question 20 skipped question 2
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5. Which, if any, of the following collaboration suite integration tools do you use?
Comments:No surprises, WebEX, Adobe, and Citrix the top 3, however further integrationEfforts with communications platforms require watching. Examples includeMOVI in WebEx, Skype into Lync….Replies: Skype, BBB - early phase, None at this time
ResponsePercent ResponseCountCisco WebEx 63.2%
12Adobe Connect 52.6%
10Wimba Tools 10.5%
2Blackboard Collaborate 0.0%
0Microsoft Live 10.5%
2Citrix GoToMeeting 21.1%
4Other (please specify)Show replies
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6. Have you already or do you plan to integrate any of these tools into your room system(s)?
Comments:Highlights the importance the respondents are placing on integration.
ResponsePercentResponseCount
Yes 85.7%18
No 14.3% 3
answered question 21 skipped question 1
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7. What are your major uses of video conferencing today?
Comments:Business Operations was expected to lead, the Online Classes at 50% seemedhigh, but may be the sample.Replies: Extension of physical Classroom to remote campuses (not really online),long distance collaboration, Service development
ResponsePercent ResponseCount
Internal/External Meetings/Business Operations 90.0%18
Remote Presenter/s85.0% 17
Online Classes50.0% 10
Traveling Faculty/Staff35.0% 7
Recruiting25.0% 5
Other (please specify)Show replies 3
answered question 20 skipped question 2
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8. Which of the following interoperability capabilities does your organization have today?
Comments:
Further surveys should show growth in SIP/TIP capabilities.
(SIP <-> H.323) H.323 <-> SIP H.323 <-> SIP TIP <-> SIP/H.323Standards based 85.7% (12) 64.3% (9)
42.9% (6)
Response Count 14
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9. Do you currently have Skype interoperability capabilities? If so, please indicate capabilities.
Comments:Current Commercial Gateways for Skype are limited. Lack of responses is an Indication and why a lot of interest from our user communities. Lifesize hasAn upgrade coming for Skype Interop, but at lowest common denominator.
ResponsePercentResponseCountBlue Jeans 0.0%
0Life Size 0.0%
0
Other (please specify)Show replies 2
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10. Which of the following do you configure your non-TIP endpoints for?
Comments:H.323 and SIP are fairly even. This will be another area to watch growththrough future surveys.
ResponsePercentResponseCountH.323 50.0% 7
SIP 7.1%1
Both 42.9% 6
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11. Does your organization use a standard naming convention for video end points?
Comments:As room based systems grow, having a name convention should become a Standard practice.Replies: technology and room name Yes & no, we do for us, our members do not. Location School/Dept-RoomName-codectypeBuilding abbreviation and room number
ResponsePercent ResponseCountYes - please describe below 31.3%
5No 68.8%
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Standard Naming ConventionShow replies 5
answered question 16 skipped question 6
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12. Does your organization use a standard numbering convention for end points?
Comments:Some confusion on this question?Replies: -E.164-Yes & no, we do for us, our members do not. -Based on ou area code and 555 prefix – our range is from 19195551000 to 19195551999 -E 164
ResponsePercent ResponseCountYes - please describe below 25.0%
4No75.0% 12
Standard Numbering ConventionShow replies 4
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13. Which of the following end point directories does your organization use?
Comments:Directories will be a major focus of the working group moving forward.Replies: -R&E exchange imported into telepresence phone directory. -Working on our own Thu, Oct 6, 2011 6:35 AM -state public university directory
Response Percent Response CountCisco TelePresence Directory 53.3%
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North Carolina State University TelePresence Directory 13.3%
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R&E Exchange NLR/Internet Listing (Hardcopy)
73.3% 11Other DirectoryShow replies 3
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14. How important is encryption to your organization?
Comments:Has not been a major issue to date, but we have had more inquiries regardingEncryption for interviews, HIPPA related video conferencing.
ResponsePercent ResponseCountNot very important 21.1%
4Somewhat important 68.4%
13Very important 10.5%
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15. How do you handle room scheduling?
Comments:Replies:-Just Outlook at this time-adhoc -RENOVO -TMS -Google Calendar-Cisco CTS-MANWed -Renovo Software
ResponsePercent ResponseCountIntegration with Exchange/Lync 35.3%
6Custom Solution
35.3% 6Carrier Provided Solution (Tata, BT, AT&T, etc..) 11.8% 2
Other (please specify)Show replies 41.2%7
answered question 17 skipped question 5
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16. Is video conferencing a strategic requirement for your organization?
Comments:Not a surprise to many of us, strategic is the word we’ve seen being used,Whether for business operations, teaching and learning or international goals. Video growth continues and this is an area I believe we need to excel in.
ResponsePercent ResponseCountYes 80.0% 16
No 20.0% 4
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17. Which of the following does your institution connect to with the R&E Telepresence Exchange?
ResponsePercentResponseCountNLR 47.1%
8Internet2 Interop service 35.3% 6
Neither 29.4%5
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18. Does your institution have a MCU? If yes, please complete the following questions below?
Comments:Replies: Ports: 116, 8, 40 Wed, depends on HD or SD Configuration,8,12 ,50Standard Def Ports: 360,80,40,40 on HD MCU in SD Mode,8 ,12,30,80High Def Ports: ~100,20,10,20 on HD MCU in SD Mode - 16 on TP Serverct 5,0,20
ResponsePercent ResponseCountHow many ports?Show replies 77.8%
7Standard Def = # port portsShow replies 88.9% 8
High Def = # of portsShow replies 77.8%7
answered question 9 skipped question 13
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19. How is video conferencing supported in your organization?
Comments:Replies:Dedicated Video Group Special Unit that includes IT, Media, Admin, and Education Policy
ResponsePercent ResponseCountClassroom support Group 33.3%
6Network support group 66.7%
12Telephone support group 16.7%
3Media support group 33.3%
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Other (please specify)Show replies2
answered question 18 skipped question 4
