the public side of technical services
DESCRIPTION
Presented at ALAO, October 29, 2010. Program Description: Separated by principle or physically from the public side of the library can prove challenging for Technical Services departments in communication and interaction between the department and the rest of the library staff and patrons. How can Technical Services departments overcome these disconnects? This presentation will survey the different online efforts by several TS departments to facilitate communication with other library departments and beyond, including Miami University’s Technical Services LibGuides page.TRANSCRIPT
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The Public Side of Technical Services
Becky Yoose
Bibliographic Systems Librarian
Miami University
Oxford, OH
ALAO 2010
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Statistics
Error reporting
Gifts
Acquisitions
Reports
Electronic Resource Access
Record codes
Serials cancellations
Collection Projects
Local fields
PoliciesProcedures
Personnel
Theses
Dissertations
“The J-Box 1” by jelaga, http://www.sxc.hu/photo/1115991
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How do we turn this…
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… into this?
“The J-Box 2” by jelaga, http://www.sxc.hu/photo/1115992
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Questions…
“Day 123 – Thinking Cat,” by MissTessmacher, http://www.flickr.com/photos/bassclarinetist/4576439746/
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Audience
“standing watch,” by amanky, http://www.flickr.com/photos/amanky/21541068/
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Content“Pile of cat toys,” bypluckytree, http://www.flickr.com/photos/pluckytree/2373044460/
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“don’t worry, i’m from tech support,” by the boy on the bike, http://www.flickr.com/photos/buro9/298998542/
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“Gata hecho en mexico,” by Carbon Arc, http://www.flickr.com/photos/41002268@N03/3821896163/
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Thank you! Questions?
Becky [email protected]: yo_bj “Sprocket the Box Cat 2,” by steve caddy,
http://www.flickr.com/photos/stevecaddy/1812265762/
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Handout information
• Resources– Wang, Jianrong, and Vera Gao. “Technical services on the net: where are we now? A
comparative study of sixty web sites of academic libraries.” Journal of Academic Librarianship 30, no. 3 (May 2004): 218 - 221.
– List of public Technical Services Websites (including examples shown in presentation): http://liswiki.org/wiki/Technical_services
• If your department has a web site and it is not listed, please add it to the list! </public service announcement>
– TS Front Page for library staff (Miami University): http://libguides.lib.muohio.edu/ts
• Tools for TS Front Page– Libguides: http://libguides.com/ – Wordpress (hosted blog): https://wordpress.com/ – Google docs (spreadsheets and forms): https://docs.google.com/
• Criteria– What is the purpose of your site?– Who will be the audience?– What will your site have for content?– What will the site maintenance look like? Content maintenance?