the promise of artificial intelligencethe promise of artificial intelligence: redefining management...
TRANSCRIPT
The promise of artificial intelligence Redefining management in the workforce of the futureResearch shows managers are ready to embrace artificial intelligence (AI) but need to prepare for the workforce of the future.
Managers recognize AI could end administrative work
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of manager responses point out that intelligent systems will have the strongest impact on administrative coordination and control tasks.
Managers welcome AI help with their current roles….Using intelligent systems, managers want to augment 10 out of 11 management tasks.
Explore early, experiment and engage with new technology and pilots
Assign new key performance indicators to drive successful adoption of AI
Develop training and recruitment strategies for creativity, collaboration, empathy and judgment skills
Start building the intelligent enterprise—combine AI and collective human intelligence for optimal outcomes
Interpersonal and judgment skills become more essential as AI evolvesAI will shift focus from coordination and control to judgment work, such as strategy and innovation, collaboration, people and community.
They are not currently focused on the right skills to stay relevant.48% of managers do not prioritize any interpersonal skills—yet these attributes are essential to success in AI-driven workplaces.
Managers are ready for but cautious about AI
Steps to success
Source: Accenture Institute for High Performance and Accenture Strategy, “The Impact of Cognitive Computing in Management” study, 2015.
www.accenture.com/AIinManagement
54%
10%7%
30%
25%
40%
15%
20%
Current time spend Predicted time spend with AI*
Coordination and control Solve problems and collaborate People and community Strategy and innovation
...but
56%
of managers said that they expect intelligent systems to make their work more e�ective and interesting.
84% of managers fear that intelligent systems will threaten their jobs.
36%
*Predicted time spend based on interpreted survey data and conversations with industry experts.