the process of hrp

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    The process of HRP

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    The process

    of HRP

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    Business strategic plans: defining future activity levels and initiatives demandingnew skills.

    Resourcing strategy: planning to achieve competitive advantage by developing

    intellectual capital employing more capable people than rivals, ensuring that

    they develop organization specific knowledge and skills, and taking steps to

    become an employer of choice.

    Scenario planning: assessing in broad terms where the organization is going in

    its environment and the implications for human resource requirements.

    Demand/supply forecasting: estimating the future demand for people (numbers

    andskills), and assessing the number of people likely to be available from within

    and outside the organization.

    Labour turnover analysis: analysing actual labour turnover figures and trends as

    an input to supply forecasts.

    The concepts in the process of HRP

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    Work environment analysis:

    analysing the environment in which people work in terms of

    the scope it provides for them to use and develop their skills

    and achieve job satisfaction.

    Operational effectiveness analysis:

    analysing productivity, the utilization ofpeople and the

    scope for increasing flexibility to respond to new and

    changing demands.

    The concepts in the process of HRP

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    The concepts in the process of HRP

    Resourcing: Hiring the desired No and competency of employees.

    Retention: Retaining the hired employees in the organization.

    Flexibility: Flexibility in the use of human resources to enable the organization tomake the best use of people and adapt swiftly to changing circumstances.

    Productivity: Rate of production per employee

    Work environment: the environment in which the employee performs the job.

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    RESOURCING STRATEGY

    Resourcing strategy:planning to achieve

    competitive advantage

    by developing

    intellectual capital

    employing more

    capable people thanrivals, ensuring that

    they develop

    organization specific

    knowledge and skills,

    and taking steps to

    become an employer

    of choice.

    Resourcing plans: preparing plans for finding

    people from within the organization

    and/or for training programmes to help people

    learn new skills. Or preparing longer term

    plans for attracting high quality candidates as

    the employer of choice.Flexibility plans:planning for increased

    flexibility in the use of human resources to

    enable the organization to make the best use

    of people and adapt swiftly to changing

    circumstances.

    Retention plans: preparing plans forretaining the people the organization needs.

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    In the light of the business plan, how many people are likely to be needed in

    each of our key operational or functional areas in the short and longer term?

    What skills are likely to be needed in the future?

    Will it be possible to meet the needs from our existing resources?

    If not, where to find the resources? What do to do to develop or extend our skills base?

    What should we done about identifying people with potential and

    developing their competency?

    Do the organization has a problem in attracting or retaining key staff? If so,

    what needs to be done?

    Is there scope to make better use of people by increasing employmentflexibility?

    Is there any danger of downsizing? If so, how to manage it?

    The Checklist of resource strategy.

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    SCENARIO PLANNING

    Scenario

    planning:

    assessing in

    broad terms

    where the

    organization isgoing in its

    environment

    and the

    implications

    for human

    resourcerequirements.

    The Aim: The aim is to obtain a better understanding of the possible

    situations that may have to be dealt with in the future.

    Whatto do for this?

    -Find out possibilities that organizations may have to confront.

    -Ordered the possibilities to produce a series of internally

    consistent pictures of alternative futures- Identify issues and examine the possible consequences of events.

    An Example: Thomson Press has got a new business in graphic designing which

    needs the skills sets identical to the skill sets Uptra uses for one of their clients.

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    Forecasting involves:a. forecasting the demand for labor

    b. forecasting the supply of labor

    c. balancing supply and demand considerations.

    FORECASTING

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    ESTIMATING FUTURE HUMAN RESOURCE

    REQUIREMENTS ( DemandSupply Forecasting)

    Demand Forecasting: Demand forecasting

    is the process of estimating the future

    numbers of people required and the likely

    skills and competences they will need.

    The ideal basis of the

    forecast is an annual

    budget and longer

    term business plan,

    translated into activity

    levels for each functionand department, or

    decisions on

    downsizing.

    For example setting up a new regional organization, creating a new sales

    department, carrying out a major project or developing new products or services.

    So far as possible, plans should also be reviewed that could result in

    rationalization, and possibly downsizing, as a result of a cost reduction drive, a

    business process re-engineering exercise, new technology leading to increased

    productivity, or a merger or acquisition.

    Demand Forecasting

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    1. Managerial or expert judgments: managers or specialists to sit down, think about

    future workloads, and decide how many people are needed. This can be no more than

    guesswork unless there is reliable evidence available of forecast.

    2. Ratio trend analysis: This is carried out by studying past ratios between, say, the

    number of direct (production) workers and indirect (support) workers in a manufacturing

    plant, and forecasting future ratios, having made some allowance for changes in

    Organization. There can be other ratios also.

    3. Work study techniques : Work study techniques is used when it is possible to apply

    work measurement to calculate how long an operation takes and the number of people

    required.

    Work study techniques fordirect workers can be combined with ratio trend analysis to

    calculate the number ofindirectworkers needed.

    Methods of Demand Forecasting

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    QUANTITIVE FORECASTING TECHNIQUES

    A. Analysis of workload factors.

    Steps for workload analysis:

    1. Classification of the work.: Identification of the job or

    work containt and the time required for such job or work.

    2. Forecasting the number of jobs.

    3. Converting the projeted job into man-hours.

    4. Converting the man-hours into manpower requirement.

    5. Converting man-hours into manpower required per day.

    The analysis of the

    presentand the future

    workload

    depends on the

    possibilities

    of quantifying the

    workcontent.

    B. Time series analysis:

    Analysis of manpower utilization data over a period (time series)

    Helps in manpower forecasting. The elements of Time Series

    Analysis:

    1. Trend: Fluctuation level of employment over a time.2. Cyclical effect: the cyclical fluctuations. ( causing out of some

    particular event.)

    3. Seasonal Fluctuations: variations due to seasonal

    requirements.

    4. Step: Sudden changes due to some initiatives.

    5. Random fluctuations: Random changes.

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    C. Moving Average Method:

    An Example

    Co xyz, has the following manpower data from the period 2008 to 2011.

    Year Manpower No2006 500

    2007 600

    2008 800

    2009 1000

    2010 11002011 1300

    Average 883

    Average for the 6 yrs is 833, average for the last 4 yrs is 1050.

    So, lesser the tome period for consideration the results are close to accurate.

    QUANTITIVE FORECASTING TECHNIQUES

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    D. Weighted Moving Average Method: An Example

    Assigning weights to more important aspects.

    Manpower Forecasting: 1(500)+1(600)+1(800)+2(1000)+3(1100)+4(1300) = 1033

    12

    D. Exponential Smoothing: The carry forward of a large volume of historical data

    is unscientific in the changing industrial scenario.

    An assumed smoothing constant is used to draw a realistic projected manpower

    requirement.

    Assuming: a. assumed manpower requirement is 500, b. actual utilization during a period

    is 480, Smoothening constant is considered to be .4.

    The optimum requirement is : 500 + .4(480-500) =492

    QUANTITIVE FORECASTING TECHNIQUES

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    QUANTITIVE FORECASTING TECHNIQUES

    Delphi Technique:

    The method calls for selection of a panel of experts from within and outside.

    A coordinator coordinates for initiating and drawing conclusion of the process.

    Steps:

    1. Selection of coordinator and panel of experts ( out side & in-side)

    2. Coordinator circulates written questioner.3. Experts gives their feed-back

    4. Which is tabulated conclusions drawn.

    5. Further questioner is prepared by the coordinator, from the tabulated data

    and circulated to experts.

    6. Feed-backs are re-tabulated for conclusions.

    7. The process continues till the final synthesis is made out of the feed-backs.

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    Supply forecasting

    Supply forecasting measures the number of people likely to be

    available from within and outside the organization, having allowed forattrition (labour wastage and retirements), absenteeism, internal

    movements and promotions, and changes in hours and

    other conditions of work.

    The forecast will be based on: an analysis of existing human resources in terms of numbers in each occupation,

    skills and potential;

    forecast losses to existing resources through attrition (the analysis of labour

    wastage as described in the next main section of this chapter is an important

    aspect of human resource planning because it provides the basis for plans to

    improve retention rates);

    forecast changes to existing resources through internal promotions;

    effect of changing conditions of work and absenteeism;

    sources of supply from within the organization;

    sources of supply from outside the organization in the national and local labour

    Markets.

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    Analyzing demand and supply forecasts

    Deptt-1 Deptt-2 Deptt-3

    SL NO Details of demand & Supply S-1 S-2 S-3 S-1 S-2 S-3 S-1 S-2 S-3

    1 Number currently employed 70

    2

    Annual wastage rate based on past

    records 10 per cent

    3 Expected losses during the year 7

    4 Balance at end year 63

    5 Number required at end year 75

    6

    Number to be obtained during year (5

    4) 12

    S-2, S-2, S-3 represents the skill levels

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    LABOUR TURNOVER

    Labour Turnover: Analysis of the numbers of people leaving

    the organization.

    Methods of measurement of labour turnover.

    1. The labour turnover index: Number of leavers in a specified period (usually 1 year) 100

    Average number of employees during the same period

    2. Survival rate index: % of employees available after the end of a particular span.

    An Example

    Levels

    Orig

    Strength Yr-1 Yr-2 Yr-3 Yr-4 Yr-5A 30 25 24 20 20 18

    B 35 35 32 30 27 25

    C 15 15 15 12 10 10

    D 20 20 20 18 15 14

    E 50 46 40 39 36 34

    Total 150 141 131 119 108 101

    % 100 94.00 87.33 79.33 72.00 67.33

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    LABOUR TURNOVER

    3. Half-life index: the time taken for a group to reduce to half its original

    size through wastage.

    4. Stability index: Number with 1 years service or more 100

    Number employed 1 year ago

    5. Length of service analysis: average length of service of people who leave.

    Levels0-3

    months3-6

    months6-1yr

    1yr-2yrs

    2yrs -3yrs

    3yrs-5yr

    Total

    noleaving

    Avg No

    employed

    Index of

    labourturnover

    A 5 4 3 3 2 3 20 220 9

    B 15 12 10 6 3 4 50 250 20

    C 8 6 5 4 3 4 30 100 30

    Total 28 22 18 13 8 11 100 570 18

    An Example:

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    Reasons for turnover:

    LABOUR TURNOVER An analysis of the reasons for leaving derivedfrom exit interviews will provide

    useful information on which to base retention

    plans.

    more pay;

    better prospects (career move);

    more security;

    more opportunity to develop skills;

    better working conditions; poor relationships with manager/team

    leader;

    poor relationship with colleagues;

    bullying or harassment;

    personal pregnancy, illness, moving away

    from area etc.

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    The cost of labour turnover

    LABOUR TURNOVER

    The following factors should be considered:

    leaving costs payroll costs and personnel administration of leaver;

    direct cost of recruiting replacements (advertising, interviewing, testing etc);

    opportunity cost of time spent by HR and line managers in recruitment;

    direct cost of introducing replacements (induction course, cost of inductionmanuals etc);

    opportunity cost of time spent by HR and managers in introducing new starters;

    direct cost of training replacements in the necessary skills;

    opportunity cost of time spent by line managers and other staff in providing

    training;

    loss of the input from those leaving before they are replaced in terms ofcontribution, output, sales, customer satisfaction and support etc;

    loss arising from reduced input from new starters until they are fully trained.