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©2016 Concur, all rights reserved. Concur is a registered trademark of Concur Technologies, Inc. All other company and product names are the property of their respective manufacturers. Specifications and other details listed are accurate as of
printing, but may change without notice.
The presentation will begin shortly. Audio will be streamed
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2
ChicagoMcCormick Place March 14-17, 2017
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http://fusion.concur.com
Concur 2016 Year in Review
Heidi Ealy
Ekta Aggarwal
Mukund Ravikumar
Marsha Calfee
Concur Travel
Heidi Ealy – Principal Product Manager, Travel
Planned Development for 2016
Flight – Branded Fare Search & One Page Checkout
Train – Booking UX and EU Content Expansion
Hotel – Enhanced Shopping UI
Request – Passive Approvals
TripIt – Scale for Market Expansion and UX Redesign
Risk – Integrated UX and Enhanced Location Awareness
Concur Travel
Universal Branded Fares Display
Travel Policy – Branded Fares
Sabre – Branded Fare Content• Delta Air Lines
• Lufthansa
• Swiss Air
• Austrian Airlines
• Air Berlin
• Air Canada
• SAS
• TAP Portugal
• Brussels Air
• BMI Regional
• Etihad
• Air New Zealand
• Aeroflot
• Emirates
• UTair
Travelport – Upgrade to uAPI
• Includes Worldspan, Apollo, and Galileo GDS
• Universal API (uAPI) provides access to all
three GDS through a single API connection
• Latest technology allows Concur to offer
many new features for our Travelport
customers
• Multi-year upgrade
• Development completed for most existing air
shopping functionality in 2016
Amadeus – Complete Migration to Web Services
• Full system upgrade from API v2 to
Amadeus Web Services
• Approximately 40 different messages
were migrated, tested and deployed for
all Amadeus Concur Travel customers
• Latest technology allows Concur to
offer many new features for our
Amadeus customers
Enhanced Air Content – Migrations to Travelfusion
• Aer Lingus and Interject Direct Connects were
sunset with the migration to Travelfusion
• Future enhancements implemented by
Travelfusion on their integration will be
available automatically in Concur
• Better performance (response times)
• Standard Integration equals faster problem
solving in case of issues
Flight and Train – #1 Solution Suggestion
Train – Content and Innovation
Train – Swedish Rail (coming soon!)
Train – Spanish Rail (coming soon!)
Solution Suggestions
TripIt
TripIt – Areas of Focus
• EU privacy compliance and scale
• Redesigned mobile and web UI
• Business travel productivity features:
– Mobile air check-in
– Ground transportation
– Updated sharing
TripIt – Homepage
TripIt – TripIt for Teams
TripIt – TripIt for Teams
TripIt – TripIt for Teams
Risk Messaging
Risk – Highlights
• Traveler and Booking Smart Search
• Traveler Messages added to Profiles
• Hyperlink to Country Summary in MapCast
• Concur Data Center Migration
Risk – Experience and Content
• New User Experience Highlights
– Fully Integrated Portal Access with Single Sign-on
– New Mapping and Search Capabilities
– Simplified process for engaging and communicating with Individuals
– Consolidated intelligence to keep informed
– Enhanced Profile integration
Risk – Prototype
Request
Request – Concur Travel Integration
• Re-approval for trip changes
• Passive Approval
Request – via Mobile
Concur Expense
Ekta Aggarwal – Product Manager, Expense
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Expense 2016 – Our Focus
Effortless Expense ReportsExpense experience, Expense Assistant, Perfect Back Office
Global GrowthRegional, regulatory, functional, language
ConnectivityConnectors & APIs, payments, platform partners
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Pending card transaction
Better financial control as you only pay for what you receive.Better data quality for submitted expenses
Card Transaction
System updates
Payment TypeMatch
Expense
Submit Report
Expense
Expense Pending
Card Transaction
Expense It
E-Receipt
Travel booking
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Edit report policy before submit
Better financial control as you only pay for what you receive.More flexibility for employees with multiple policies.
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Approved Senders List
Better financial control as you only pay for what you receive.Saves your employees time adding receipts to Concur
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Expense Assistant
Better financial control as you only pay for what you receive.Save employees’ time building expense reports.
i
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German 3 Month Rule
Better financial control as you only pay for what you receive.Provides more choice for German travel allowances
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Extraction factor on rate record
Better financial control as you only pay for what you receive.Easier maintenance for Canada VAT rates.
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Merchant Tax ID on entry
Better financial control as you only pay for what you receive.Capture data required for corporate tax processing.
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Language Updates
Better financial control as you only pay for what you receive.Easier for administrators and employees in more countries.
Language Standard Professional
Czech ✓ ✓
Danish ✓ ✓
Finnish NA ✓
Korean ✓ ✓
Norwegian ✓ ✓
Polish ✓ ✓
Russian NA ✓
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Help Translations
Better financial control as you only pay for what you receive.Clear instructions and guidance in more local languages.
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Expanding Ecosystem
Better financial control as you only pay for what you receive.More partners, more ways to get additional value from Concur
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E-receipts
Better financial control as you only pay for what you receive.Partners can use APIs to send in e-receipts including tax data
Concur Invoice
Mukund Ravikumar – Director, Product Management
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Invoice 2016 – Our Focus
Effortless InvoicePO Matching, Capture Improvements
Global GrowthRegional, regulatory, functional, language
ConnectivityFinancial Integration
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3-way Match
Purchase order Receipt Invoice
3-Way match
Better financial control as you only pay for what you receive.
Better financial control as you only pay for what you
receive.
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Receiving in Concur
3-Way Match and Receiving - Standard and Professional.
Purchase order Receive in Concur Invoice
3-Way Match
Attendee Spend TrackingTrack across invoices and expense reports
Applicable to many industries,
including life sciences
Specify attendee types
and access levels
Report spend by employee
or HCP, and flag overages
Dual Capture Methods
CONCUR
CONCUR
CONCUR
CLIENT
CONCUR
Our Approach to Global Tax
► Capture
► Calculate
► External Rate Service
Three components
Powerful tool to achieve accuracy and efficiency
Mobile Invoice Approvals
APIs to Expand the Ecosystem
Vendor
Payment request
Purchase orders
Receiving
Financial
Attendee
Tax
Invoice
APIs
QuickBooks Web Connector
QuickBooks now connects to both Expense AND Invoice
Other Recent Enhancements
Auto-route invoices to purchase orders owner
Ability to process invoices with multiple POs
Email Remittance to Vendors for Payments
Coming Soon
PO Change Order
Receipt Extract
New languages for Capture – Japanese, Chinese
Invoice Insights - Better reporting capabilities including Invoice Dashboards
Invoice Insights
Invoice Dashboard► Aging Payables
► Top 10 Vendors
► Total Invoice Spend and spend by
expense type
Concur Intelligence
Marsha Calfee –
Sr. Manager, Global Products
Data Analytics and Insight
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Cost Object Approval Reporting• 3 new COA reports supporting Expense, Invoice and Travel Request
– Workflow Aging Details
– Workflow Cycle Times
– Workflow Details
• Detailed information– all the steps (approved and rejected) associated with it
– the type of the COA workflow used (Level, Limit or Cost Object Direct Approval)
– the name of approver at each step
– the cost center associated with approver
– the status of each step
– the dollar amount that was approved
– when the approver took action
– If COA was skipped or not
French
November
German
December
Traditional and
Simplified Chinese
December
Japanese
December
English
September
Translations
• Italian
• Dutch
• Swedish
• Brazilian Portuguese
• Korean
• Spanish – Latin America
• French – Canada
• Danish
Coming in 2017
• Norwegian
• Finnish
• Spanish – Europe
• Polish
• Russian
• Czech
• Hungarian
Expense Management Dashboard
Invoice Management DashboardComing in 2017
Q&A
©2016 Concur, all rights reserved. Concur is a registered trademark of Concur Technologies, Inc. All other company and product names are the property of their respective manufacturers. Specifications and other details listed are accurate as of
printing, but may change without notice.