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LAB Report The Power of Naming The Radiant Power of Brand Naming By Judy Wang, Associate Creative Director Chinese Brand Naming Trends in the Modern Age By Amanda Liu, VP & Creative Director What the #$%&?: Exploring the Use of Symbols in Brand Names By Denise Sabet, Managing Director A Snapshot of Labbrand’s Brand Naming Methodology By Melissa Zhang, Senior Naming Consultant P03 P16 P09 P21

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Page 1: The Power of Naming - Labbrand2. PERSONALITY AND BRAND VOICE DEVELOPMENT For new customers, naming is the first touchpoint where they get to know the brand; hence the feeling and meaning

LABReport

The Power of Naming

The Radiant Power of Brand Naming By Judy Wang, Associate Creative Director

Chinese Brand Naming Trends in the Modern AgeBy Amanda Liu, VP & Creative Director

What the #$%&?: Exploring the Use of Symbols in Brand NamesBy Denise Sabet, Managing Director

A Snapshot of Labbrand’s Brand Naming MethodologyBy Melissa Zhang, Senior Naming Consultant

P03

P16

P09

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Dear Reader,

It is our great pleasure to announce the release of our next LABReport, our quarterly publication dedicated to branding in China. In each issue we focus on some branding topics that global brand builders cannot afford to ignore. Our analysis alternates between five lenses in line with our competencies: research, strategy, naming, design, and digital.

For our third report of 2016, we are pleased to dive into a topic we’ve pioneered since Labbrand’s creation: The Power of Naming. A name can embody a brand’s essence, build its identities across messaging and assets, help shape a brand’s local positioning according to the culture, and ensure (or make impossible) positive connotations about your brand.

This compilation of four articles from the Naming Team and Management unveils our naming methodology, reveals past and current naming trends, and discusses some ideas on where alphabetic naming could be headed in the future.

How can Naming strengthen your brand? Read on to find out.

Vladimir Djurovic, [email protected]

Words from the CEO LABReport Team

editorsBenjamin NoyesCharlotte Zhang

graphic designRachel LiAgnes Xu

staff writersJudy WangAmanda Liu Denise SabetMelissa Zhang

media [email protected]

Scan to follow us on WeChat: Labbrand 朗标

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The Radiant Power of Brand Naming

As a critical part of the brand identity system, a brand name interacts with brand strategy, visual identity, messaging communication, and other elements to create a unique and unified brand experience for people. Standing from the branding perspective, naming can always bring fresh ideas and new angles, which can be expanded to different facets of branding. In this article, we will look into several case studies where brands used naming to empower their brand building.

Judy Wang, Associate Creative Director

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1. NEW ANGLES FOR BRAND CONCEPT DEVELOPMENT

Language is the mirror of culture. The rich connotations of names carry stories and possibilities, which can provide inspiration for brand concept development.

NEQTA 诺阁雅

At the beginning of 2015, Fairmont and Golden Land Group planned to create a 4-star hotel brand targeting the upper-middle class in China. Considering the time pressure brought on by trademark registration and the planned hotel launch, the clients wanted to start from naming and then move on to precise brand positioning and visual identity design. This creates a big challenge for the verbal team: how to develop the name, how to evaluate the name without a brand positioning, without a functional and emotional benefit description, and even without knowing how the hotel will look.

NEQTA stood out from the 20 name proposals. It derives from the English word "nectar", the honey beverage for the gods in Greek and Roman mythologies; the twist of the letter Q conveys succinctness and intelligence. More importantly, it is the extendibility of the word towards a unique brand platform that makes NEQTA an irreplaceable name.

For brand concept development, NEQTA can be expressed with reference to the word “hive”, delivering warmth, passion and connectivity, and emphasizing the concept of community.

For extension of the brand concept development into the visual identity, honey can be expressed by the golden arc of the “Q”, and the hive can be designed into a hexagon pattern across touchpoints which feels modern, stylish and concise.For extension to the hospitality brand’s value proposition, there could be a bee’s spirit, standing for the passionate, considerate and energetic service.

诺阁雅[nuÒ] [gé] [yă]

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NEQTA found its brand concept root through naming. By unifying the message across different touch points, the brand manages to leave strong impression in consumers’ minds.

Linkedin 领英

As more and more international brands enter China, “localization” becomes an important topic: based on the global positioning, how can a brand find a breakthrough point by adapting to the local context of culture and competition? Besides market research and analysis, an excellent Chinese name can also identify a cultural opportunity for the brand’s localization strategy.

In 2012, Labbrand was commissioned to develop the Chinese name for LinkedIn. At this point the brand hadn’t yet determined its local positioning, which became a crucial topic for LinkedIn — especially facing intensive competition from the China market.

In the qualitative and quantitative tests, the Chinese name 领英 received dominant acknowledgement and preference from Chinese consumers. The meaning of 领英 is "leading elite" — very different from the brand's global positioning

"connect everyone". This provided precious market insights and sparked ideation for the LinkedIn brand team: in the chaotic category context crowded by small recruiting websites and grass-roots social platforms, Chinese professionals sought a platform with international vision and authority.

The name 领英 and the insights it brought to the fore laid a solid cultural foundation for LinkedIn to further develop its positioning for the Chinese market.

领英[lĬng] [yĪng]

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2. PERSONALITY AND BRAND VOICE DEVELOPMENT

For new customers, naming is the first touchpoint where they get to know the brand; hence the feeling and meaning of a name can be seen as representative of the brand’s personality. 氧气 (O2)氧气 (O2) is an e-commerce platform that focuses on lingerie introductions and recommendations, helping people discover the most stylish and sexy lingerie from all over the world. All the recommendations come from real consumers who have experienced the products.

The copy on 氧气 (O2)’s website is commonly acknowledged as both beautiful and representative. The brand voice is deeply rooted in girls’ daily moments, with a style that is exquisite, playful and artistic. Even the seductive content can be tinted with a fresh touch of indie.

This kind of atmosphere in brand messaging copy is also in line with the style established by the brand name 氧气, which means "oxygen": fresh, light and joyful, bringing new air and perspective to the lingerie industry.

Benefit 贝玲妃

Different from the other cosmetic brands like Bobbi Brown 芭比波朗, M.A.C 魅可, and Max Factor 蜜丝佛陀 , Benefit 贝玲妃 experiments with an approach that delivers a stronger orientation to Chinese culture. The character 玲 sounds like a girl from the neighborhood, and by combining it with the character 妃 , which stands for the perfect make-up, the whole name conveys a vintage style.

The name is extrapolated to resonate with Benefit’s brand voice: “眉法眉天” (all about brows), “眉飞色舞 ” (dancing with brows), “改眉换面 ” (change your brows and face) — the adept use of 眉 (brow) in idioms, puns, and more is very frank and humorous to Chinese consumers.

氧气[yăng] [qÌ]

贝玲妃[bèi] [lÍng] [fēi]

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In terms of product naming, the brand offers “蒲公英羞羞脸光影液 ” (Dandelion Shy Face Shine Liquid) and “无色不作眉膏 ” (All Color Brow Gel). Each name maintains the delicate personified approach, describing a lively picture of girls feeling bold, fun and lovely. The brand’s personality is expressed through its names.

* Benefit uses puns and pop phrases in its copywriting and product names. The translations above are rough translations.

3. INSPIRATION FOR CREAVITIY IN VISUAL DESIGN

An excellent brand identity system needs to build differentiating points and make sure they are consistently conveyed across all touchpoints. Logo, graphics and brand name are among the first batch of touchpoints communicated to consumers, and can build

a strong and memorable brand identity by sharing a unified brand element. This is one way brands leave an impression in consumers’ minds.

Firefox 火狐

The orange fox is always mentioned when talking about the Firefox brand. By expressing the fiery fox in both brand name and visual language, the brand can make a connection in a competitive market.

In terms of the color system, the dominant orange stands out from the blue background and adds a visual element to amplify the verbal identity. The fox graphic is malleable, allowing verbal and visual to always be paired together. By owning a consistent and adaptable indicator, the brand delivers an image of passion and liveliness to consumers.

火狐[huŎ] [hú]

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Benefit 贝玲妃

As mentioned above, Benefit chose a special Chinese name 贝玲妃 that is playful and full of vintage. Correspondingly, Benefit’s visual language works the same way.The audacious usage of pop stripe and collage art narrates the nostalgic aesthetics from the 1970s – 1980s.

Models with the “girl next door” look appear comical with strong personalities, expressing Benefit’s brand spirit: no matter good girls or bad girls, being pretty is the first thing. Be myself, be sure I’m shining.

CONCLUSION: A GREAT RESOURCE FOR BRAND BUILDING EXPLORATION

Besides brand story & strategy, copy style & brand voice, and visual identity, naming can be radiated to other fields such as digital strategy, sound identity, olfactive identity, and more. A name carves out space in consumers’ perceptual maps, and owning that idea across brand building dimensions is what makes a brand successful.

Stay tuned for more possibilities on brand naming.

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"Benefit" posters on the Chinese official website

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Chinese Brand Naming Trends in the Modern Age

We live in a world of great material abundance that leads to a highly developed consumption power. Global commerce is moving forward quickly in the metabolic age with the acceleration of internet development and globalization. China’s economy behaves extremely well. We have witnessed the emergence of various brand-new business forms in the past few years, such as the sharing economy, internet automobiles, and transformative new technologies like VR and AR. The rapid development of commerce also gave birth to numerous new brands. Accordingly, there are some new trends formed in brand naming which are representative of the core value and brand image.

Before understanding the new naming trends, let’s date back to the past. Some brands established in the last century have played and continue to play an important role in the global market. Such brands usually come from traditional

Amanda Liu, VP & Creative Director

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industries like electrical appliances, financial services, or automotive; or comparatively modern industries like internet services or telecommunications. We can summarize some distinct features from these representative brand names below:

• China-highlighted name: 中国电信 (China Telecom), 中国移动 (China Mobile), 中国石化 (Sinopec)

• Grand name: 华为 (Huawei), 万科 (Vanke), 联想 (Lenovo)• Place-of-origin name: 蒙牛 (Mengniu), 苏宁 (Suning), 青岛啤酒 (Tsingtao Beer)• Transliteration name: 海尔 (Haire), 格力 (Gree), 比亚迪 (BYD)

China-highlighted names usually combine “China” with industry or category expressions, which show a strong sense of power and authority. Grand names convey mastery and evoke consumers’ admiration, which is widely preferred by traditional Chinese brands. They hope to appeal to great ambitions and a grand vision. On the other hand, place-of-origin names feel pragmatic, which is approachable and easy to understand though a lack of creativity. Transliteration

names hope to enhance brand image with an international vibe. Brands in the past decades overall focus more on consumers’ expectations of some basic benefits such as quality and reliability. These four name typologies correspond well to such an expectation.

New brands emerging in recent years often come from e-commerce, online travel, the sharing economy, and high-end boutique products and services, among others. New types of business that use technology as a fundamental competency also bring different tendencies in brand names, including:

• Symbolized name: 天猫 (Tmall), 小米 (Xiaomi), 途牛 (Tuniu)• Colloquial name: 滴滴 (Didi), 去哪儿 (Qunar), 1号店 (Yihaodian)• International name: Hey Juice, roseonly, Keep

Let’s explore these three newly-emerging name typologies and extract some lessons for brands in the modern age.

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Xiaomi Tsingtao Beer Huawei Didi

Sinopec

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SYMBOLIZED NAME: 天猫 (Tmall), 小米 (Xiaomi), 途牛 (Tuniu)

This name type largely emerges in e-commerce and online travel brands, with roots back to brands like Apple. Animals, plants and familiar objects are often applied in symbolized names. A symbolized name has a simple and clear meaning which is easy to memorize and communicate. It’s a great advantage in the era of information overload. However, the simplicity of the name creates other challenges: how to build an expressive brand identity system and how to deliver profound brand essence.

天猫 Tmall set an excellent example for facing such challenges. The name gave rise to a heated discussion once announced to the public: Ma Yun said the Chinese name “天猫 ” came into his mind when he was on the toilet. We cannot deny it is a unique and eye-catching name. It helped build up brand awareness within

a very short period of time. In the beginning, the name did not convey much information about the category (e-commerce) or brand attributes.

But the brand keeps on building its visual identity system and sticks to a consistent communication strategy, which brings much more connotation to the name. The key element in the brand signature is the cat face, designed in a unique rectangle shape. It humorously matches with the founder Jack Ma’s facial characteristics (Chinese netizens have jokingly dubbed Jack Ma "ET"), allowing for strong recognition. The rectangle-cat-face image gradually emerged in different communication platforms and channels, such as the front page of the Tmall 天猫 App and the latest campaign posters. The name feels more vivid and distinctive through the brand identity system that was developed first and foremost from naming.

Tmall 天猫 App

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Posters of Tmall 天猫

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Women are often compared to cats in Chinese culture. They are both adorable, beautiful and elegant. The black cat, as chosen by Tmall 天猫 , further adds a feeling of mystery and independence. The cat metaphor fits very well with the psychology of many women in China, who are the key target consumers of Tmall 天猫.

As a conclusion, the brand doesn’t stop after choosing a special symbolized name. It builds and expands the brand identity system based on it. The name gains more personalities as the brand develops.

Some brands do not appropriately handle such challenges. A second-hand vehicle trading website recently launched is called 瓜子 (Guazi), which means sunflower seed. It’s a fun and unique name that attracts attention upon first glance. But there is hardly any association between the name and the brand’s offerings and messages. The unique and fun meaning and its interpretation is not applied

in visual design nor in any communication. In addition, the name fails to relate to the business category. So in this case, the name and the brand almost have no connection. Such an approach certainly cannot build a unique and distinctive brand.

COLLOQUIAL NAME: 滴滴(Didi), 去哪儿(Qunar), 1号店(Yihaodian)

Another newly emerged trend of brand naming is colloquialism, which has gained popularity among numerous brand founders in recent years. Colloquial names originate from daily language. They are approachable and close to consumers but also have weaknesses – because such names usually represent common industrial features, they are less differentiating in conveying unique brand messages. Meanwhile, they are easy to be copied by competitors. A group of similar names will create confusion among consumers. Take 去哪儿 (Qunar) as an example:

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瓜子 (Guazi) 去啊 (Qu'a) 去哪儿 (Qunar)

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following its success in the market, a few “Qu” names have appeared, such as the APPs “去玩儿”, ”去玩吧”, ”去旅行”. Even Alitrip was once branded as Qu’a (去啊).

In order to build differentiation out of a colloquial name, the brand needs to define a distinctive verbal system and unify a style of copywriting which is in line with the brand voice. Established brands such as Apple and Nike are very good in this regard. They each have their own verbal style. Among the newly emerging brands with colloquial names, Didi is trying to craft its own communication style. The brand is building a voice based on “understanding ordinary people” and some measures are worth mentioning.

Didi held a contest of the Top 10 Drivers in July 2016, the theme being “find the extraordinary among ordinary people.” The brand positions itself as a friend to the audience; it tries to understand their experiences and feelings. This effort can be seen from some copywriting, such as “From a general manager to a taxi driver,

he regained a long lost sense of achievement through endeavors” and “Day and night, driver and musician, he resists pessimistic life with an optimistic attitude.” As a young brand, Didi still needs to develop a clear definition of its verbal tonality, and keep all application consistent with the defined style for the long term.

INTERNATIONAL NAME: roseonly, Hey Juice, Keep

Being international is the dream for a lot of brands, whether in the past or at present. In the past, a brand would use a Chinese transliteration name to give an international image. For instance 海尔 (Haier) comes from “HERR”, the last syllable of the German brand LIEBHERR. 格力 (Gree) comes from the English word “Glee”. 比亚迪 (BYD) represents the three alphabetic letters. As the world has become more international, however, alphabetic names have replaced transliterations as the new way to convey an international image.

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This new trend not only reflects the switch of language but also the change in attitude for brand strategy and platform positioning. BYD’s vision is to promote green energy cars, mainly targeting Chinese traditional families in tier 2-3 cities. The design and publicity of the automotive brand is also deeply rooted in Chinese local culture — the main vehicle models under the brand use the name of Chinese ancient dynasties, like Qin, Tang, Song and Yuan. We can see although the name is internationalized, the positioning of the brand is still local and mass-market.

Let’s turn our attention to the newly emerging e-commerce brand roseonly. The rose delivery brand was born on January 4th 2013, a day that represented “love in all one’s life” (when read aloud in Mandarin, the date “ 1314 ” sounds like “一生一世”, a declaration of undying love). One year and a half from its birth,

roseonly has completed three rounds of financing. The shareholders include well-known investors such as Tencent and IDG. The brand concept “sending roses to only one person throughout your whole life” symbolizes the romantic promise “you are my only love forever”. The website design is simple and bright. Product lines are carefully presented with bilingual introductions. The English tagline “Trust roseonly, trust love” is widely applied on product pages. The target consumers of roseonly are an elite class who enjoy an international lifestyle. Through name, brand story and brand identity system, roseonly has built a consistent international image with a romantic and urban brand tonality.

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"roseonly" website

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“Hey Juice” and “Keep” use alphabetic names to represent their brands. They both aim to fulfill the fitness needs of city elites. Their positioning and design inherits the international metropolis style. Through these examples, we find the newly emerging international names represent a modern cosmopolitan image, with the target audience being clearly urban consumers with a multicultural background.

CONCLUSION: OPTIMIZE NAMING STRATEGIES FOR BRAND SUCCESS

These three new naming typologies (symbolized name, colloquial name and international name) possess a lot of advantages in the current times. Some are easy to communicate, some are close to consumers, some are catchy

and create a buzz in a short time. These naming tools are great solutions to a fast developing and changing business environment as well as to the more and more demanding consumers.

However, no matter how the environment and trends change, some fundamental principles of brand building will always remain unchanged: brand name is the main element in the brand identity system which includes verbal and visual systems; brand identity system should reflect brand position, brand essence and brand differentiation; brand identity system should be harmonious and consistent in all types of application. Adhering to these principles, a brand can continuously accumulate its brand equity and achieve brand esteem, no matter the era.

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"Hey Juice" website "Keep" website

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It’s increasingly difficult to create a memorable brand name these days. A lot of existing words have already been taken, including most well-known fruits. To own an entirely new name or word, it’s not just a matter of crossing strategy with creativity; brand names also need to be legally available to be registered as trademarks. With 2,126,264 trademarks registered in the US to date (in the United States Patent and Trademark Office, or USPTO), finding a name that is distinctive compared to existing trademarks is increasingly difficult. After all, we only have 26 letters in the English language, and not all combinations are legible words. A vowel is often required, for example, and considerations ranging from brand strategy to visual and verbal identity systems all must be considered for the creation of a successful brand name. Theoretically, eventually, we will run out of possibilities when it comes to new, meaningful brand names. But hope is not lost, at least not yet.

What the #$%&?: Exploring the Use of Symbols in Brand Names

Denise Sabet, Managing Director

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What about Symbols?

Apart from the 26 letters, there are actually many more assets at our disposal that can be used in naming. Look at your keyboard: it consists of 26 letters, 10 numbers, and 32 symbols. These symbols represent additional resources that can be used in brand naming, opening up new avenues of expression for brands.

The use of letters in combination with symbols can also be a way to create a distinctive name that can be trademarked. In China, for example, the names DG and D & G can be registered in different categories without a conflict. With this in mind let’s look at a few examples of symbols used within brand names today. Strategy& — “Strategy&” was formed in 2014 upon the merger of Booz & Company and PwC.

This is undoubtedly a distinctive brand name, and the “&” was likely brought over from the previous brand identity of “Booz & Company”. But what is the meaning of “Strategy&”? The company intends to communicate that they do more than just strategy, but the name begs the question — strategy and what? Without a tagline or descriptor to tell us more, we are left without an answer.

Furthermore, the “and” is not communicated consistently across touchpoints. The website URL is strategyand.pwc.com, and the publication is called "Strategy +". Using a symbol to deliver meaning — like priming an audience to be curious — can be a powerful use of symbols in brand naming. But like most things in branding, if it is not used consistently or systematically, the audience may be left confused rather than engaged.

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"Strategy&" website

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Chips Ahoy!, YUM!, Yahoo! — all use an exclamation mark at the end of the name, which brings energy and enthusiasm to the brand identity system. This can make the brand name unique and highly engaging, so long as this tonality is consistent with the brand itself. It is likely not right for a law firm or a hospital. But in these three examples we see excitement as an important emotion in the given categories. Moreover, excitement is palpable in their brand personalities – from the packaging to the messaging to the online application there is a consistent brand voice and tonality.

?What if! — an innovation consultancy, uses punctuation marks at both the beginning and the end of the name. This tells a simple but intriguing story: start with a question, and end with an explanation. In the brand mark they also include a descriptor of “innovation partners” to clarify what they do, which may not be apparent from the name alone. This holistic approach towards symbolic naming paints a clear picture for clients to see and understand.

su:m37° — is a Korean cosmetics company that takes the use of symbols in a brand name to a new level, calling on a colon, a degrees sign, and numbers all at the same time. The question is – did they take it too far? The colon is a bit disruptive in terms of reading the word, and combined with the 37° at the end, it may be difficult for the consumer to remember. Because it is so symbol-heavy this brand may end up being remembered visually, rather than verbally.

85°C — is a Taiwanese coffee and bakery chain that uses numbers and symbols well in the name. 85 degrees is the optimal temperature for preparing coffee. It is short, distinctive and memorable, and has a nice story behind it.

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SK-II — uses a dash as well as the Roman numeral for two in the name. The name is short, unique and memorable, and it can be read easily by most audiences due to the familiarity of Roman numerals. However, the use of symbols here does not seem to have any meaning behind it; rather, it is a symbol that the brand can give meaning to over time through communication. Without a clear story visible in the name, this can be an expensive way to bring meaning to a brand name, especially for a new brand. Furthermore, the URL reads: sk-ii.com, which doesn't read as “SK two” the same way the brand name does.

Best Practices for Using Symbols in Names

By working through a few examples, some best practices start to emerge for using symbols in a brand name:

The symbol should mean something. A brand shouldn’t include a symbol in its name randomly. It works best when there is a story behind, and the tonality the symbol adds to the brand name is consistent with the brand personality.

The symbol should be applied consistently & leveraged across touchpoints. If a brand does use a symbol in its name, it needs to be used consistently and across all touchpoints. We shouldn’t see the “!”, “&”, or the “@” in some places but not others. Varying wordmarks may dilute the distinctiveness and recognition of the brand name by consumers, or make consumers question the authenticity of the brand. The use of the symbol in the brand signature as well as the URL are key considerations as these are very prominent touchpoints for building brand perceptions and recognition.

The symbol should be applied consistently & leveraged across touchpoints.

The symbol can be considered a core brand asset across the portfolio.

The symbol should mean something.

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The symbol can be considered a core brand asset across the portfolio. Once brand recognition and awareness are built, the symbol also represents an asset that can be used to communicate brand architecture. For example, if a brand has sub-brands, the sub-brands could also use the same symbol in their names to connect back to the equity of the master brand or relate to the other brands in the portfolio.

Conclusion: What Lies Ahead for Brand Naming?

Indeed, hope is not lost for alphabetical naming just yet. By using symbols in brand names we open up new realms of possibilities, but in the future there could be even more opportunities. What if we could combine characters or letters from different alphabets around the world into one brand name? What if we could include emotions? What if we invent new letters or new characters? All of these could become a reality in the coming years. Humankind has been communicating with written script for five thousand years, and we are bound to keep doing so in the foreseeable future. Brands also look like they are here to stay, so we need to devise new and innovative ways to name them. The future need not be confined to an alphabet of 26 letters.

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As long as there have been brands, there have been brand names.

Verbal Identities are oftentimes the very first touchpoint a consumer experiences. As a significant carrier of brand equity, an excellent brand name can be compared to an ingenious piece of artwork, drawing from culture, language, and creativity for inspiration. Yet there’s a bumpy journey to walk before the brand name eventually unveils itself to consumers. A great brand name comes from the comprehensive consideration of artistic elements together with more technical aspects, such as brand strategy and commercial and legal rules.

As the global leader in brand naming, Labbrand has developed a comprehensive naming methodology based on rich experience accumulated over the past decade. From these cases we have identified 5 dimensions that make up a strong brand name —general attributes (readability & memorability), brand strategy, business and trademark rules, adherence to linguistic check, and consumer insights. Labbrand has provided

A Snapshot of Labbrand’s Brand Naming Methodology

Melissa Zhang, Senior Naming Consultant

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naming solutions to nearly 300 international and indigenous brands in coordination with our in-house market research and design teams. In this article we will touch on the three unique features of Labbrand’s naming methodology: proprietary naming software, legal risk screening, and our linguistic checking system.

1. PROPRIETARY NAMING SOFTWARE

Our Chinese naming software aims to enhance the efficiency and value of creation work. The software database records 6,000 Chinese characters, each character being marked with usage frequency and an in-depth analysis of sound and meaning. The ultimate goal is to intelligently generate brand name candidates that can follow multiple requests and criteria. For example: the software can understand criteria such as frequency of character usage, length of the name, and phonetic link with the alphabetic brand name; meanwhile, our goal is to allow it to understand from the creative brief the key brand attributes to be embodied within the name. We hope for our software to achieve this level of intelligence so that it can generate name combinations previously only achieved by Naming experts.

Currently, this software is able to make swift name combinations based on manually selected characters to broaden our creation scope, which can then be funneled down from hundreds of names to dozens of names and then to a final recommendation. During Quiksilver’s Chinese naming process, it helped generate more than 1,000 names during the creation phase.

2. TRADEMARK REGISTRATION RISK SCREENING

Any brand who wants to have trademark ownership of its brand name in China needs to pass the trademark screening. Hence, Labbrand ties the name creation process closely with trademark risk screening to ensure solid protection of the brand asset. We assess the legal risk of Chinese names based on the same rules as the China Trademark Office (CTMO), and cooperate with a prestigious law firm to provide name candidates that stand firm from a legal point of view.

By the end of June 2016, the number of registered trademarks in mainland China has approached around 11,223,000 (published by SAIC on July 27, 2016), exceeding

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the combined amount of registered trademarks in both the EU and USA. Labbrand is fully aware of the difficulty and complexity of trademark screening and registration in mainland China. One important hidden risk is known as the “blind period”. The CTMO is not able to keep a real-time recording of newly applied trademarks given the enormous amount of applications. This creates a three-to-six-month blind period in which information is not accessible. Consequently, the trademark screening and registration risk is sharply increased.

To minimize such a risk, Labbrand consistently proposes that clients choose at least two name candidates to apply for trademark registration. In a recent case of product naming for Haribo, this method proved its value. Haribo registered two name candidates for one product brand. The top name encountered a similar

trademark that received registration approval during the blind period while the backup name passed the examination successfully.

In addition to trademark registration screening in mainland China, Labbrand is also proficient in international trademark screening, covering the database of WIPO (international trademarks), CTM/OHIM (European trademarks) and USPTO (United States trademarks). Moreover, what makes Labbrand stand out is a powerful tool: integrating all three databases, this tool can instantly screen and show the risk level of a large quantity of names, with a list of similar trademarks for each name among all databases mentioned. This international trademark screening solution has significantly contributed to some successful naming projects, showcased by KADJAR, the new cross-over model officially launched by Renault in 2015, and PHIDEON, the brand-new Volkswagen C-class luxury model.

2001

270.417371.936

452.095587.925

664.017766.319 700.319 698.119

830.477

1,072.187

1,416.785

1,648.316

1,881.564

2,285.358

2,876.048

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Data from: Annual Development Report

on China’s Trademark Strategy

CHINA’S TRADEMARK APPLICATIONS FROM 2001 TO 2015 (UNIT: PIECE)

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3. LINGUISTIC CHECKING PROCESS: THE BRAND CHECKER

Considering the increasingly globalized market and wide array of languages around the world, Labbrand includes linguistic check in our methodology to detect any potential negative associations of name candidates in different languages or dialects. To do so, Labbrand developed a specialized online linguistic check tool at www.thebrandchecker.com. Linguistic checkers are strictly selected and native speakers of the tested language or dialect. A standard linguistic check provides feedback on multiple aspects, such as pronunciation & sound, basic connotation, industry association, and more.

A Chinese brand naming project needs to be applicable to many markets within China where many different dialects are spoken. As such the standard dialect check includes Mandarin, Cantonese, Shanghainese, Minnan dialect, and Sichuan dialect. In the Chinese naming project for booking.com, one name candidate 乐栖 [ lè qī ] was found similar to 落仔 [ luò zaǐ ] (abortion) in Cantonese; another name 悦订 [ yuè dìng ] sounded similar to 毓婷 [ yù tíng ] (contraceptive pill brand) in Shanghainese.

For an alphabetic name that targets the global market, all main languages around the world must be considered. There are around 20 common international

languages that we check, including English, French, German, Spanish, and Japanese. Sometimes this can prove very useful. For example, in the naming case of Lamando, the brand-new A-Class four-door car model launched by Volkswagen, one name candidate CAVADO was detected to carry seductive meanings in Spanish, while another name AGGEDIA reminds checkers of tragedy in at least four languages.

Aiming to minimize the potential threat of bad performance in naming candidates, linguistic check is a crucial step in brand naming that requires a local understanding of languages and cultures.

CONCLUSION: PROCESS & EXPERIENCE

Labbrand’s Chinese naming software, trademark registration risk screening and linguistic checking tool are inextricable but irreplaceable parts of the Labbrand naming methodology, laying a solid foundation for successful naming. But while these tools are helpful, they derive value from a comprehensive approach to brand naming: one that focuses on nuances in language, employs knowledge of local culture, and recognizes the power a brand name can imply. Together with the ingenious inspiration of our professional name creators, these elements make up the indispensable conditions for a strong brand name.

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SHANGHAI OFFICET +86 21 6298 8956E [email protected]

PARIS OFFICET +33 1 81 69 84 60E [email protected]

Labbrand is the leading China-originated global brand consultancy, helping brands create, grow, and innovate to be strong and resilient in dynamic markets.

We are multi-cultural in approach and cross-disciplinary in research, strategy, naming, design, and digital. Together this gives us the foresight and ability to build brand equity.

SINGAPORE OFFICET +65 6340 7309E [email protected]

NEW YORK OFFICET +1 347 759 6018E [email protected]