the power of communication between a boss and …...6/18/2018 1 empowering you to succeed! the power...
TRANSCRIPT
The Power of Communication
between a Boss and Assistant
Peggy Vasquez
6/18/2018
1
www . p e g g y v a s q u e z . n e t
Empowering YOU to Succeed!www . p e g g y v a s q u e z . n e t
The Power of Communication between a Boss and Assistant
w w w . p e g g y v a s q u e z . n e t
How do you know your value?
w w w . p e g g y v a s q u e z . n e t
6/18/2018
2
“The girls in the
office?!?”
w w w . p e g g y v a s q u e z . n e t
How do you provide value?1.
2.
3.
4.
6/18/2018
3
It’s not your position that gives you power – it’s your behavior!
w w w . p e g g y v a s q u e z . n e t
Are you a leader?
w w w . p e g g y v a s q u e z . n e t
Top 10 leadership definitions
Senior Administrative Assistants demonstrate
6/18/2018
4
w w w . p e g g y v a s q u e z . n e t
Communication
Daily Meeting
w w w . p e g g y v a s q u e z . n e t
6/18/2018
5
w w w . p e g g y v a s q u e z . n e t
Take Your Partnership to the Next Level
Remember…
Your Manager is not the expert at being the Assistant . . .– you are!
6/18/2018
6
Blessed are the ______ for they shall not be ____ out of shape!
w w w . p e g g y v a s q u e z . n e t
Critical Questions for Aligning with Your Manager
Critical Questions for AlignmentManager’s Answer: Your Answer
Manager’s Answer: Your Answer
Manager’s Answer: Your Answer
Manager’s Answer: Your Answer
6/18/2018
7
Critical Questions ContinuedManager’s Answer: Your Answer
Manager’s Answer: Your Answer
Manager’s Answer: Your Answer
6/18/2018
8
DriverAt Best“Results
Focused”
ExpressiveAt Best“Ideas
Focused”
AmiableAt Best“People
Focused”
AnalyticAt Best“Process Focused”
DriverAt Worst“Results
Focused”
ExpressiveAt Worst
“Ideas Focused”
AmiableAt Worst“People
Focused”
AnalyticAt Worst“Process Focused”
6/18/2018
9
Strengths Cautions
Driver
Expressive
Amiable
Analytic
STRATEGIES FORWORKING WITH OTHERS
w w w . p e g g y v a s q u e z . n e t
6/18/2018
10
6 Tips: Driver Style
••••••
6 Tips: Expressive Style
••••••
6 Tips: Amiable Style
••••••
6/18/2018
11
6 Tips: Analytical Style
••••••
Why does this matter? •
•
•
What is versatility?• Versatility is the key to • Where?
–––
• Versatile people leverage• Versatile people recognize• Versatile people respond
6/18/2018
12
What are the 3 fastest means of communication?
•
•
•
Gender Differences
w w w . p e g g y v a s q u e z . n e t
w w w . p e g g y v a s q u e z . n e t
6/18/2018
13
• What are your first impressions of me?
• Do you want to do business with me?
w w w . p e g g y v a s q u e z . n e t
What are your first impressions
NOW?
Body Language
w w w . p e g g y v a s q u e z . n e t
6/18/2018
14
w w w . p e g g y v a s q u e z . n e t
6/18/2018
15
6/18/2018
16
Good posture conveys:
••••
w w w . p e g g y v a s q u e z . n e t
Body Language Mistakes••••••••
w w w . p e g g y v a s q u e z . n e t
w w w . p e g g y v a s q u e z . n e t
6/18/2018
17
w w w . p e g g y v a s q u e z . n e t
High Power Pose Results in:
• ___________increases by 20%
• _________ decreases by 25%
• 80% more likely to _________________
The Gift of Feedback
S=B= I = Close with ____ ____
Giving Feedback to Your Boss
6/18/2018
18
Five Principles for Giving Feedback
1.
2.
3.
4.
5.
Do’s and Don'ts
Cost Benefit AnalysisWhat are the benefits? What are the costs?
6/18/2018
19
Write it down
Stay Classy & Specific
A word of warning
6/18/2018
20
w w w . p e g g y v a s q u e z . n e t
6/18/2018
21
www.peggyvasquez.net/sessiongiveaway/
y
w w w . p e g g y v a s q u e z . n e t
Connect with Peggy for Coaching
Be The Person You Want To Work With How often do you hear your co-workers complaining about their boss or another co-worker? For most of us, it's an everyday occurrence. It's easy to find fault in others. The truth is we all have strengths and shortcomings. What would happen if we made a mental shift and started focusing on "being the person we want to work with" instead of criticizing people in our office. Imagine how different our work-space would be if we practiced being the right person for just one week. Let's connect and start a conversation to create a mental shift. What is one thing you would do differently? What would you stop or start doing to be the person you want to work with?
Customized Coaching Packages Available! Contact Peggy for your own customized program designed to take your career to the next level! Discover how you can increase your communication, partnerships and professionalism so you can make more money, get more work done and be happier at work on a daily basis.
Complimentary Gift!
Sign up for Peggy’s subscriber list and get a complimentary chapter
from her book, “NOT, Just An Admin!”
www.peggyvasquez.net