Internal Internal

The Power of

Cloud computing

@ your service

Thanos Loutsos General Manager, Integrator Services Division

What is cloud computing?

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Standardized IT capability, such as Infrastructure , Platform, or Software:

• delivered via Internet technologies

• in a pay-per-use and

• self-service way / handled by the provider

The Classic Model extends to the Cloud

Pick the right Cloud Delivery Model

FROM • Implementing a Cloud Service

• Own HW, SW, Computer rooms or Data Centers

• Manage the Implementation

TO • Consuming a Cloud Service

• No Hardware, SW or internal Data Centers

• Manage the Service

Hybrid (Internal + External)

Virtual Private Cloud (exclusive)

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Virtual Private Community

Cloud

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Public Cloud

Company A

Custom (Home made) Private Cloud

* Based on Gartner

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Virtual Private Cloud

IT & CIOs at the intersection

Competing Businesses demand:

IT cost reduction

Increased business value.

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Cloud computing is at the intersection of business imperatives and technical capabilities.

Virtual Private Cloud Services: Three pillars

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IT business processes & Business Applications aaS

Virtual Private Cloud for SAP, Siebel, SEN, CompakWin

Business Service Provisioning aaS

Payroll & Human Capital Management as a Service

Business Intelligence as a Service

Infrastructure aaS

Managed Hosting on Virtual Private Cloud

IT Business Continuity as a Service

Tier III Data Center Premises (Primary & Disaster)

Customer Strategic Value

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Our experience is our extended customer list

Virtual Private Cloud Case Study

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Case ΔΕΛΤΑ needed an ERP transformation, consolidation and standardization, by addressing infrastructure issues, while focused on their core business. SingularLogic delivered this virtual private cloud solution for SAP and very smooth operational support in a centralized infrastructure in a primary and disaster data center site.

Services bundled as a single service, since 2011

Managed Hosting

Virtual Private Cloud services for SAP

Disaster Center services - Business Continuity

Business Intelligence

Business Benefits

Improved SAP processes (e.g. end customers & distributors P&L, MRP )

Compliance

Capex2Opex together with Real SLAs

Sustainable Data Center framework

Improved Security

… moving to Cloud

Benefits for the customer

• Agility — Capability and capacity on demand

• Reduced operational complexity / cost (CAPEX2OPEX)

• Leverage provider scale and Innovation

Challenges (…or what the customer should ask for)

• Security and compliance (always compare vs the current situation)

• Transparency and control / Service assurance

• End user bandwidth cost

• You get what you inspect, not what you expect.. ..

Lessons learnt

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SaaS

• on-demand

• elastic

• self-service

What is a Cloud/SaaS service?

SaaS for freelancers

Orbi The first Cloud/SaaS subscription offering for freelancers, aiming at being a one-stop shop for all professional needs (tax, accounting, CRM, productivity)

In less than a year: - close to 10.000 subscribers

- first prize in BITE Awards

Επαφές Ημερολόγιο Εκκρεμότητες Έργα Οικονομικά

is offered in a “Pay-as-you-Grow” subscription service

SaaS for freelancers

Benefits for the customer

• Peace of mind – Data storage & security

• Any time / Any place / Any device - Mobility

• Agility in usage

Challenges (…or what the SW vendor should know)

• SaaS is not ASP

• Decide on GTM model (Direct / Indirect)

• Do not under invest in marketing(=sales) & operations

• Do not operate like a traditional ISV (dev, sales, marketing, finances)

Lessons learnt

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Cloud computing is not an on/off option

Cloud Computing is a Technological Evolution

and a Business Revolution

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Thank you!