the personal data protection act challenge in singapore

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PERSONAL DATA PROTECTION ACT OPPORTUNITY FOR INTERNAL ALIGNMENT EPC Partners Pte Ltd. ©2013

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Short introduction of the new Personal Data Protection Act in Singapore. Obligations, Deadlines, Penalties, Areas of corporate impacted, Recommended Approach, Support available.

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Page 1: The Personal Data Protection Act challenge in Singapore

PERSONAL DATA

PROTECTION ACT

OPPORTUNITY FOR INTERNAL ALIGNMENT

EPC Partners Pte Ltd. ©2013

Page 2: The Personal Data Protection Act challenge in Singapore

A new act

YOUR OBLIGATION

•  Consent You organization must seek the consent of customers before collecting and storing their data, and inform the customer about the purpose of the data collection.

•  Protection you shall protect personal data in its possession or under your control by making reasonable security arrangements to prevent unauthor ized access, col lect ion, use, disclosure, copying, modification, disposal or similar risks.

•  Data Transfer Outside Sg Restricted You also have to ensure a comparable standard of protection for personal data if they’re transferring it outside Singapore.

•  Transitional Arrangements Your organization has been given 18 months from implementation in January 2013 to comply with the rules.

•  Marketing Messages Restricted Use of personal data to contact a person registered under the “Do Not Call Registry”. Marketing message should content clearly identify the sender with contact information.

THE PENALTIES

§  SG$ 1 Million fine Companies found in violation of the rules can be fined up to S$1 million (US$820,000) for every data protection offense.

§  SG$1,000 for every day or part thereof during which the offence continues after conviction.

¡  SG$100,000 if An organization or person obstructs the in the performance of their duties or powers under this Act; or makes a false statement to the Commission, or knowingly attempts to mislead the Commission,

¡  SG$ 10,000 Up to S$10,000 (US$8200) per customer complaint.

What this new act in Singapore means to your Organization?

EPC Partners Pte Ltd. ©2013

Page 3: The Personal Data Protection Act challenge in Singapore

Impact on your organization Many aspects of your business might have to be revisited

Update procedure Train resources Update Materials

Update procedure Train resources Update Materials

Update procedures Update systems

Prepare Communication Strategy to handle claims

Train New Resources Update data handling procedure

Update HR system

Update procedures Update systems Update contracts Train resources

Update procedures Update Policies

Update Contracts Update Policies

EPC Partners Pte Ltd. ©2013

Page 4: The Personal Data Protection Act challenge in Singapore

A Recommended approach Perform strategic changes to align every areas of your organization before the deadline

1. Assessment status of Personal Data Protection.

3. Prioritize necessary changes with KPI.

6. Train internal Resources.

1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6

2. Gap Analysis 4. Implementation of changes.

5. Re-Asssess Personal Data Protection Readiness.

7. Plan for Personal Data Protection Audit.

Start (01-2013) End (06-2014)

EPC Partners Pte Ltd. ©2013

“The best time to plant a tree is twenty years ago. The second best time is now” __ Chinese Proverb

Page 5: The Personal Data Protection Act challenge in Singapore

EPC Partners Pte Ltd. ©2013

¡  Provide Road Map to Compliance

¡  Assessment on Personal Data Protection

¡  Perform Gap Analysis against PDPA

¡  Support Business Case and Change Request

¡  Provide Recommendations for changes & KPI

¡  Confirm your Personal Data Lifecycle

¡  Confirm your Data Security Lifecycle

¡  Design Self-Assessment for PDP

About Our Organization Support and lead your change initiatives

Page 6: The Personal Data Protection Act challenge in Singapore

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Your Success is Our Reward

EPC Partners Pte Ltd. ©2013

EPC Partners Pte Ltd. Singapore

+65 8622 0345

www.epc-partners.net

http://www.linkedin.com/groups/

Singapore-PDPA-Alignment-5009055