THE Performance Improvement Conference THE Performance Improvement Conference •• April 19-22, 2009 April 19-22, 2009 •• Orlando, Florida Orlando, Florida

Roger Chevalier, Ph.D., CPT

State of the ChapterState of the ChapterISPI Armed Forces Chapter ISPI Armed Forces Chapter Meeting Tuesday, 21 April 2009Meeting Tuesday, 21 April 2009

Your New Chapter OfficersYour New Chapter OfficersPresident: Brett Christensen of

the Canadian Armed Forces

President Elect: Doug Craft of the U.S. Coast Guard

Secretary/Treasurer: Lloyd Long of the U.S. Navy

Unofficial RolesUnofficial Roles

Web Master: Michael Polkinghorn of the U.S. Coast Guard

Webinar Master: Brett Christensen of the Canadian Armed Forces

AFC Accomplishments AFC Accomplishments for the Past Two Years.for the Past Two Years.

Survived the transition of the Survived the transition of the website and webinar hosting website and webinar hosting from the Navy to the Coast from the Navy to the Coast

Guard and the Canadian Guard and the Canadian Armed ForcesArmed Forces

Ten Armed Forces Chapter Webinars Ten Armed Forces Chapter Webinars (October 2007 to March 2009)(October 2007 to March 2009)

• HPT: The Power to Change with Roger Chevalier • Culture: Assessment and Alignment with the Mission with Don Tosti • “SuperFrames with Darryl Sink • LEARNING 2.0 with Lance Dublin • Building Fluent Performance with Carl Binder• Better Blended Learning with Deborah Stone and Steven Villachica• Integrated Leadership and Performance Improvement in the Royal Canadian Mounted Police with Wayne Gallant and William Pullen • Designing Questionnaires for Evaluation with Jim Pershing• Training Impact Evaluation Robert Brinkerhoff and Tim Mooney• Credentials: What they are, why they matter with Judy Hale

Six ISPI Awards of Excellence Six ISPI Awards of Excellence (2008 & 2009)(2008 & 2009)

• 87' Coastal Patrol Boat Electronic Performance Support System United States Coast Guard Training Center, Yorktown, Virginia Performance Technology Center• Differential Diagnosis of Common Complaints Job Aid for Health Services Technician Coast Guard Training Center Petaluma and L-3 Communications• Petty Officer Indoctrination Program Coast Guard Training Center Petaluma • Search and Rescue (SAR) Fundamentals: From Cradle to Grave United States Coast Guard Training Center– Yorktown, Virginia • United States Coast Guard Annual Human Performance Technology Workshop United States Coast Guard Training Center– Yorktown, VA • A Manager’s Guide to Improving Workplace Performance

Roger Chevalier

18 18 Performance ImprovementPerformance Improvement Articles March 2007 to March 2009)Articles March 2007 to March 2009)

1. Embedding HPT: Improving police performance by implementing human performance technology in the Royal Canadian Mounted Police William Pullen, Wayne Gallant

2. Preparing U.S. Coast Guard junior enlisted members to become petty officers at a Petaluma training center Stefanie Lincoln

3. Performance proficiency as a measure of learning needs Paul Robbins4. The evolution of a performance analysis job aid Roger Chevalier5. Personnel accounting timeliness: An HPI case study from the U.S. Navy Aaron U. Bolin6. A brief history of performance improvement Roger Chevalier7. Performance improvement in the armed forces Roger Chevalier8. Review of an instructor computation model for Navy learning centers and a Navy instructor workweek analysis for facilitated self-paced instruction Monica Huff, Edward G. Dotson9.. Enhancing military training through the application of maximum and typical performance measurement principles  Phillip

M. Mangos, Richard D. Arnold10. Toward a naval aviation training quality feedback system Henry L. Phillips IV, T. Chris Foster11. Improving student naval aviator aircraft carrier landing performance Thomas H. Sheppard, T. Chris Foster12. HPT in military settings Aaron U. Bolin13. Overcoming challenges to successful interagency collaboration David G. Twitchell, Rebecca Bodrero, Marc Good, Kathryn

Burk14. Mentoring in the U.S. Air Force: A cornerstone for success through organizational transformation  Frank C. Budd15. Applying the Human Performance Improvement process to the U.S. Navy Enlisted Aide Program  Terri Kelly, Monica M.

Huff16. A systematic approach to writing in the Department of Defense Joan Friton Sampson17. Undergraduate military flight officer training: Increasing training effectiveness through job task and training media

analysis (p T. Chris Foster, Enrique G. Melon, Henry L. Phillips IV18. Training assessment challenges in a military environment: A U.S. Navy example (p 42-46) Katharine K. Shobe, Barbara G.

W. Curtis

12 bi-monthly newsletters 12 bi-monthly newsletters keeping our members informed of keeping our members informed of

Chapter and ISPI eventsChapter and ISPI events

Refined AFC By-law, Charter, and Refined AFC By-law, Charter, and Strategic PlanStrategic Plan

Converted the Database to Converted the Database to Microsoft Access 2007 making it Microsoft Access 2007 making it

easier to maintain and enter easier to maintain and enter membershipsmemberships

We have 87 Active Members We have 87 Active Members and about and about 150150 Inactive Members Inactive Members

2009/2010 Priorities2009/2010 Priorities

1. Continue delivering value via webinars (overcome firewall issue)

2. Establish membership committee to get recommendations for a way ahead on the membership issues raised last year

3. Use Web 2.0 technologies to expand the reach of AFC and increase membership

4. Establish an Events Coordinator to manage the booking of webinars – looking for volunteers!

5. Website update   6. Membership drive: Goal is to get back to 150 members