the next round and the last call: creating connectedness with lifestyle and passion brands -...

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last call & next round creating connections with lifestyle brands Thursday, October 18, 2012

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Few brands stir as much passion and connection as spirits brands. These brands evoke memories, prompt good times, and live in moments of connection, and they have for hundreds of years. Today, the biggest and most compelling advances in technology are falling directly into the world of spirits brands, as people become more connected to information, content, and (most importantly) one another. This session will explore how successful spirits brands like Jim Beam and Maker's Mark are using digital to build connected brands -- or closer relationships with their audiences. This session explored: The last call: What are some of the marketing methods that brands need to move away from? The next round: How are innovators using digital to build connected brands? What mix of strategy, technology, and media is correct? For more information please visit www.icrossing.com.

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Page 1: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

last call &next round

creating connections with lifestyle brands

Thursday, October 18, 2012

Page 2: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

last call &next round

creating connections with lifestyle brands

Thursday, October 18, 2012

Page 3: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

Thursday, October 18, 2012

Page 4: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

partners in connecting consumers and brands

Thursday, October 18, 2012

Page 5: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

Thursday, October 18, 2012

Page 6: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

GOOD NEWS.

* Neilsen reports strong sales through 2012

bourbon isstrong*

Thursday, October 18, 2012

Page 7: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

Distrust of traditional media ad types is ridiculously high.

Consumers who “don’t trust” ad formats

Thursday, October 18, 2012

Page 8: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

text ads product placement radio tv magazines0%

20%

40%

60%

80%

Distrust of traditional media ad types is ridiculously high.

Consumers who “don’t trust” ad formats

Thursday, October 18, 2012

Page 9: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

sell relationships.

Thursday, October 18, 2012

Page 10: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

sell relationships. then sell products.

Thursday, October 18, 2012

Page 11: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

Thursday, October 18, 2012

Page 12: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

Last Call

what we can’t do anymore

Next Round

what we will do more of

Thursday, October 18, 2012

Page 13: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

Thursday, October 18, 2012

Page 14: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

focusing solely on fan growth

communicating on our time

providing un-relevant content

executing without a strategy

Last Call

Thursday, October 18, 2012

Page 15: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

jumping on every platform…just to be

there

Last Call

Thursday, October 18, 2012

Page 16: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

jumping on every platform…just to be

there

Last Call

Thursday, October 18, 2012

Page 17: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

Next Round

develop social media and channel support strategy

create stories

execute with excellence

Thursday, October 18, 2012

Page 18: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

develop a channel strategy

Thursday, October 18, 2012

Page 19: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

elevate Beam to the masses in ways fans individually identify

develop a channel strategy

Thursday, October 18, 2012

Page 20: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

elevate Beam to the masses in ways fans individually identify

enable consumers to find and discover your

brand stories

develop a channel strategy

Thursday, October 18, 2012

Page 21: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

elevate Beam to the masses in ways fans individually identify

enable consumers to find and discover your

brand stories

engage and reward loyalists with direct

dialogue

develop a channel strategy

Thursday, October 18, 2012

Page 22: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

elevate Beam to the masses in ways fans individually identify

enable consumers to find and discover your

brand stories

engage and reward loyalists with direct

dialogue

maintain video consistency by

housing content

develop a channel strategy

Thursday, October 18, 2012

Page 23: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

elevate Beam to the masses in ways fans individually identify

enable consumers to find and discover your

brand stories

engage and reward loyalists with direct

dialogue

maintain video consistency by

housing content

provide details for all whiskey consumers

develop a channel strategy

Thursday, October 18, 2012

Page 24: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

elevate Beam to the masses in ways fans individually identify

enable consumers to find and discover your

brand stories

engage and reward loyalists with direct

dialogue

maintain video consistency by

housing content

provide details for all whiskey consumers

keep brand advocates interested and

In the Noe

develop a channel strategy

Thursday, October 18, 2012

Page 25: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

Thursday, October 18, 2012

Page 26: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

Last Call

mass communication in limited markets

talking only to our loyalists

constantly custom and varied messaging

Thursday, October 18, 2012

Page 27: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

next round

consistent messaging &

broader reach

hyper targeted messaging

betting on social media

experimentation and measurement

Thursday, October 18, 2012

Page 28: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

threetake aways

Thursday, October 18, 2012

Page 29: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

threetake aways

Thursday, October 18, 2012

Page 30: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

threetake aways

it’s not about the media we bought but about the relationships we form.

Thursday, October 18, 2012

Page 31: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

threetake aways

it’s not about the media we bought but about the relationships we form.

content is the lifeblood of providing customer value

Thursday, October 18, 2012

Page 32: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

threetake aways

it’s not about the media we bought but about the relationships we form.

content is the lifeblood of providing customer value

don’t view “digital” monolithically, but rather built a cohesive and integrated

channel plan

Thursday, October 18, 2012

Page 33: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

? !Thursday, October 18, 2012

Page 34: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

Thursday, October 18, 2012

Page 35: The Next Round and the Last Call: Creating Connectedness with Lifestyle and Passion Brands - iCrossing

thanks!Thursday, October 18, 2012