the next generation of online banking and bill pay
TRANSCRIPT
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The Next Generation of Online Banking and Bill Pay
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2© 2010 – Proprietary & Confidential
The Next Generation of Online Bill Pay is Here!
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3© 2010 – Proprietary & Confidential
View Accounts
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4© 2010 – Proprietary & Confidential
Bill Payment
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5© 2010 – Proprietary & Confidential
Bill Payment
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6© 2010 – Proprietary & Confidential
Bill Payment
End-users will have Quick Links on every screen that will allow them to quickly maneuver to key screens.
Add Payee – The End-user will be directed to the add payee screen.
Make A Payment – The End-user will be directed to the payment center.
Make External Transfer – The End-user will be directed to the MoneyHQ external transfer screen.
View Demo – The End-user will be able to view a demo of the online bill pay product.
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7© 2010 – Proprietary & Confidential
Bill Payment
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8© 2010 – Proprietary & Confidential
Bill Payment
The Help option will display information that is specific to the bill payment screen the End-user is on.
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9© 2010 – Proprietary & Confidential
Bill Payment: Payment Center
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10© 2010 – Proprietary & Confidential
Bill Payment: Payment Center / Pay A Bill
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11© 2010 – Proprietary & Confidential
Bill Payment: Payment Center / Pay A Bill
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12© 2010 – Proprietary & Confidential
Bill Payment: Payment Center / Pay Multiple Bills
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13© 2010 – Proprietary & Confidential
Bill Payment: Payment Center / Pay Multiple Bills
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14© 2010 – Proprietary & Confidential
Bill Payment: Payment Center / Pay Multiple Bills
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15© 2010 – Proprietary & Confidential
Bill Payment: Payment Center / Pay Multiple Bills
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16© 2010 – Proprietary & Confidential
Bill Payment: Payment Center / Pay Multiple Bills
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17© 2010 – Proprietary & Confidential
Bill Payment: Payment Center / Pay Multiple Bills
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18© 2010 – Proprietary & Confidential
Bill Payment: Payment Center / Pay Multiple Bills
End-users will now have the ability to add a memo (note to self) to each of their payments. This memo will not appear on the actual payment to the merchant. The End-user will be able to view this memo within Online Activity.
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19© 2010 – Proprietary & Confidential
Bill Payment: Payment Center / Pay Multiple Bills
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20© 2010 – Proprietary & Confidential
Bill Payment: Payment Center / Pay Multiple Bills
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21© 2010 – Proprietary & Confidential
Review Payment Screen
The End-user will be presented with the review payments screen each time they submit a new payment. They must click on the “Submit” button in order for their payment(s) to be submitted.
Note: This screen is replacing the two-step logout and session summary screen.
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22© 2010 – Proprietary & Confidential
Review Payment Screen
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23© 2010 – Proprietary & Confidential
Review Payment Screen
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24© 2010 – Proprietary & Confidential
Debit Impacts
Going forward, in order to ensure a consistent experience for end-users when scheduling payments, the “Send On” date calculated by the online service for standard payments will always be the latest available debit date that will allow Online Resources to deliver the payment on-time. As a result of this debiting logic, Online Resources will no longer perform weekend debits to end-user accounts for standard bill payments.
Please note: if offered by your Financial Institution, Expedited Payments are not impacted by this debit timing change.
Payments that your end-users have scheduled as of the date of your release will not be changed to the new “Deliver By” scheduling methodology. The “Send On” date originally entered by the end-user (even if it is a weekend day) and the corresponding “Deliver By” date for their payments will remain in effect and will be used to debit and remit the payment.
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25© 2010 – Proprietary & Confidential
Bill Payment: Payment Activity
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26© 2010 – Proprietary & Confidential
Bill Payment: Payment Activity
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27© 2010 – Proprietary & Confidential
Bill Payment: Payment Activity
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28© 2010 – Proprietary & Confidential
Bill Payment: Payment Activity
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29© 2010 – Proprietary & Confidential
Bill Payment: Payment Activity
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30© 2010 – Proprietary & Confidential
Bill Payment: Payees
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31© 2010 – Proprietary & Confidential
Bill Payment: Payees
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32© 2010 – Proprietary & Confidential
Bill Payment: Payees
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33© 2010 – Proprietary & Confidential
Bill Payment: Payees
End-users will now have the ability to update their payee’s addresses online.
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34© 2010 – Proprietary & Confidential
Bill Payment: Payees
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35© 2010 – Proprietary & Confidential
Bill Payment: Payees – Add A Payee
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36© 2010 – Proprietary & Confidential
Bill Payment: Payees – Add A Payee
By popular request from our clients, the Payee Nickname field has been expanded to 25 characters.
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37© 2010 – Proprietary & Confidential
Bill Payment: Payees – Add A Payee
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38© 2010 – Proprietary & Confidential
Bill Payment: Payees – Add A Payee
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39© 2010 – Proprietary & Confidential
Bill Payment: Payees – Adding An Individual
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40© 2010 – Proprietary & Confidential
Bill Payment: Payees – Adding An Individual
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41© 2010 – Proprietary & Confidential
Bill Payment: eBills
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42© 2010 – Proprietary & Confidential
Bill Payment: eBills
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43© 2010 – Proprietary & Confidential
Bill Payment: eBills
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44© 2010 – Proprietary & Confidential
Bill Payment: MoneyHQ
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45© 2010 – Proprietary & Confidential
MoneyHQ
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46© 2010 – Proprietary & Confidential
MoneyHQ
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47© 2010 – Proprietary & Confidential
Bill Payment: Bill Pay Services
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48© 2010 – Proprietary & Confidential
Bill Pay Services: Alerts
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MoneyHQ Enhancements
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50© 2010 – Proprietary & Confidential
MoneyHQ Enhancements
Enhanced MoneyHQ integration and removal of MoneyHQ tab
New MoneyHQ home page
More prominent display and integration of the MoneyHQ Account Aggregation feature
Convenient new location of MoneyHQ account details
Streamlined Account to Account/External Transfer process
Ability for end users to now conduct future and recurring Account to Account/External Transfers
Expansion of eBills to all online bill payers and better integration of eBills with your online bill payment service
Sunset of the MoneyHQ People Payments (P2P) feature
Improved integration of MoneyHQ balance and eBills alerts
More prominent display of the Personal Finance Manager feature (spending reports)
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51© 2010 – Proprietary & Confidential
Bill Payment: MoneyHQ
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52© 2010 – Proprietary & Confidential
Bill Payment: MoneyHQ
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53© 2010 – Proprietary & Confidential
MoneyHQ: Accounts
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54© 2010 – Proprietary & Confidential
MoneyHQ: Accounts
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55© 2010 – Proprietary & Confidential
MoneyHQ: Accounts
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56© 2010 – Proprietary & Confidential
MoneyHQ: Add New Account
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57© 2010 – Proprietary & Confidential
MoneyHQ: Add New Account Step 1
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58© 2010 – Proprietary & Confidential
MoneyHQ: Add New Account Step 2
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59© 2010 – Proprietary & Confidential
MoneyHQ: Overview
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60© 2010 – Proprietary & Confidential
MoneyHQ: Transfer Funds
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61© 2010 – Proprietary & Confidential
MoneyHQ: Transfer Funds
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62© 2010 – Proprietary & Confidential
MoneyHQ: Transfer Funds
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63© 2010 – Proprietary & Confidential
MoneyHQ: Manage Accounts
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64© 2010 – Proprietary & Confidential
MoneyHQ: Personal Finance Manager
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65© 2010 – Proprietary & Confidential
MoneyHQ: Alerts
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66© 2010 – Proprietary & Confidential
Consumer Education Campaigns
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67© 2010 – Proprietary & Confidential
Just for You!
Thank you for attending this valuable training webinar!
To show our appreciation for your attendance, each employee who attended today’s training is eligible to enter a free sweepstakes, courtesy of
Online Resources!
Simply send your name, your financial institution name and number, and your business mailing address to:
The winner will receive a $2,500 credit towards the purchase of a new product or service from Online Resources*!
Thank you again for attending - we appreciate your business!
* Winner will be selected at random on July 30, 2010. Credit must be used by December 31, 2010.
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Welcome to the New Generation of Command Banking and Bill Pay!