check-inIssue 4 : Summer 2014

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The Newsletter from The Good Travel Management GroupThe complete travel management service

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Hello and welcome to Good TravelManagement’s summer newsletter.We hope you have been enjoying thebest of the weather the UK has tooffer, whether you’ve been stuck inthe office or managed to find a few,precious days away from work.

Kevin HarrisonManaging Director

Q & A’s SectionEmma Carruthers,

Business Development

Manager answers

our first group of

questions.Page 2

In this edition you’ll find out whatEmma Carruthers, BusinessDevelopment Manager at ourWest Midlands office, loves somuch about Florida, and getswept off to the exotic back andbeyond in Turkey with SeniorTravel Consultant Sam Tyers, whotook an off-the-beaten-trackjourney through the country’shistory and culture.

Sam’s trip through Cappadocia and into

the western district of the Izmir Province

shines new light on this age-old country as

she checks out the areas that those who

stick to the seaside resorts never get to

see, and takes a hot air balloon ride high

above the beautiful lunar-like landscape.

But it’s not all trips to make you envious. In

this edition we’ll also show you how our

new online booking tool, Good Travel

Manager, can help save your company

money and time, and what we are doing to

develop the next generation of corporate

travel consultants to ensure the industry

remains in great hands for the future.

And of course, as with every edition, there

are competitions and prizes to win, this time

courtesy of Star Alliance, Links Air and

Mercian Travel, when you can win flights,

champagne and a case of wine. Perfect

for summer BBQ’s or garden parties so be

sure to get your entries in.

I hope you enjoy reading it and as always,

if you have any feedback, comments or

queries, don’t hesitate to get in touch. Thank

you for your continued support and from

everyone here at Good Travel Management,

we hope you have a fantastic summer.

Best wishes

Emirates announces

new flights to Asia,

Middle East and

Seychelles.Page 2

The Star Alliance network is the leading

global airline network, with the highest

number of member airlines, daily flights,

destinations and countries flown to.

Page 3

New Online Tool helps you save money

and time.

Page 4

Senior Travel Consultant SamanthaTyers goes off the beaten track!

Page 5

Students set to fly high with Good Travel

Management

Page 7

Issue 4 : Summer 2014

Page two

Welcome to Good TravelManagement’s new Q&A

Q: Describe your role at Good TravelManagement

A: I am the Business Development Manager

for the Corporate Travel Department in our

West Midlands Office. I aim to develop and

implement growth opportunities within the

business. I am also responsible for the

management of a number of new accounts,

building and maintaining working

relationships with our clients. I spend some

of my time helping out with new business

for our Tours Department, who specialise

in Bridge and Bowling Holidays.

We’re kicking it off with Emma Carruthers, BusinessDevelopment Manager at our West Midlands office.

Q: What have been your most memorablemoments to date?

A: Seeing my girls faces when they walk

down main street USA in Disney World

Resort, Florida, and when they met their

favourite characters for the first time

Q: What achievements are you mostproud of?

A: Being a mother to my two beautiful girls

Q: What is the best piece of advice youhave ever received?

A: Don’t worry about something until it

happens!

Q: What do you most enjoy doing outsideof work?

A: I love spending time with my family, going

on holiday, drawing/painting and having a

nice big glass of red wine!

Q: Is there anything that really gets onyour nerve?

A: People who are rude, it drives me nuts!

Q: Favourite Holiday Destination?

A: Florida, have been many times and just

love it; the food, the weather, the attractions,

it is fantastic. I can’t wait to get married

there in 2016.

Emirates announcesnew flights to Asia,Middle East andSeychelles

Emirates has announced a

number of new flights to

Asia, the Middle East and

the Seychelles which will be

introduced later this year.

The Dubai based airline is to launch a

new service to Mumbai International

Airport in July and scale up its flights

between Dubai and Mumbai by 2,127

seats per week in each direction.

The airline is also launching a fifth daily

flight between Dubai Singapore from

August 1st, bringing the total number

flights between the two cities to 35 per

week, with 28 non-stop services and

seven via Colombo. The new flight will be

operated by a 364 seat Boeing 777-300,

with 12 first class seas, 42, business class

seats and 310 economy class seats.

Emirates has also announced it is to step

up its operations to the Seychelles by

introducing two new weekly flights later

this year, and is adding a third daily flight

to Jordan from, August 2014.

According to the airline, Jordan is one of

the most popular tourist destinations it

serves in the Middle East and is

among its earliest routes. In 2011,

Emirates celebrated 25 years of service

to Amman.

Etihad Airways is delightedto reintroduce our ‘BuyBusiness and Fly onedirection in First Class’programme. Simply book aBusiness Class flight throughGood Travel Managementand you will receive a one-way upgrade to the world’smost luxurious flyingexperience in First Class.

This promotion applies for guests flying

to a range of destinations including Abu

Dhabi, Sydney or Melbourne. The upgrade

will apply to your entire journey in one

direction and is valid for all flights booked

before 15 July for travel until 30 November

2014. Terms and conditions apply. Contact

your consultant at Good Travel

Management for more details.

Pay business and fly first class - promotion

Issue 4 : Summer 2014

Page three

Air Canada the Natural Choiceto CanadaStar Alliance member Air Canada provides fourdaily direct flights, year round, from LondonHeathrow to Toronto.

Star AllianceThe Star Alliance networkis the leading global airlinenetwork, with the highestnumber of memberairlines, daily flights,destinations and countriesflown to. It was establishedin 1997 as the first trulyglobal airline alliance tooffer customers aconvenient worldwidereach and a smoothertravel experience.

With members spanning the Americas,

Europe, Africa, Asia and Australasia,

all Star Alliance airlines comply with

the highest industry standards of

customer service, security and

technical infrastructure.

Win with StarAllianceTo be entered into a prize draw to

win a case of wine send the correct

answers by 31st July 2014 to the

following questions to:

sales@good-travel.co.uk

1. What is the product name given to

Air Canada’s transatlantic business

class product?

2. Name one Canadian city served from

Heathrow by Air Canada that now

features Premium Economy product?

3. Air Canada rouge serves which

Canadian city from Manchester

and Edinburgh?

Terms and ConditionsThis prize draw is only applicable to persons over the ageof 18. The judge’s decision is final and no correspondencewill be entered into. The prize is non- transferable and hasno cash value or alternative. Terms and conditions apply.

Its main Toronto hub at Pearson

International Airport has domestic,

transborder and international operations

centralized under one roof offering

convenient connection options for

passengers travelling anywhere in its

global network. Recent improvements such

as a simplified baggage process enable

Air Canada to better serve customers

travelling in-transit between Europe and

the USA via Canada.

All transatlantic flights from London Heathrow

offer a choice of Economy and International

Business Class. On the Vancouver service,

as well as on the Montreal service in the

summer, Premium Economy is a third option

for that touch of luxury!

On Air Canada rouge seasonal services

from Manchester and Edinburgh there is

the choice of rouge (economy) or Premium

rouge cabins.

Issue 4 : Summer 2014

Page four

That is why we have launched our new

online booking tool, the Good Travel

Manager, which is designed to help

companies get the best of both worlds

- the convenience of booking online

combined with the peace of mind of

using an experienced travel

management company.

The Good Travel Manager has been

specifically designed to enable employees

to book their own travel online, but at the

same time allows companies to set

parameters on costs to better control

their spend.

And by allowing comparisons to be made

at every point in the booking process -

between different modes of transport,

travelling at different times, and plotting

alternative routes - the tool can lead to

significant savings.

David North, product development manager

at Good Travel Management, said the tool

brought a number of advantages to

companies that had people travelling to

different places on a regular basis.

He said: “With the Good Travel Manager

you can book 24/7, which means you don’t

have to wait for a response from your travel

request to find out the best deals available.

It allows you to look at all the options available

New Online Tool helps yousave money and time

At Good Travel Management we know flexibility isan important feature when it comes to bookingbusiness travel.

at the same time, meaning employees can

make quick, informed decisions about travel

and accommodation.”

David added that as well as total

transparency, employers can set

parameters that ensure all travel purchased

is in line with the company’s policy.

“If the policy only allows employees to travel

standard Class on UK Rail then we can set

the site up not to allow anyone to book a

first class ticket,” he said.

“The same is true for accommodation. If,

for example, the company’s policy stipulates

a maximum spend of £90 per night, we

can set the tool up to prevent anyone going

over that limit.”

Vitally, David added, the tool still provides

all the benefits of employing a professional

travel management company and can

be used in conjunction with Good Travel

Management’s professional offline

service too.

“For example, we offer 24/7 emergency

assistance to clients who use our offline

services or the Good Travel Manager,” he

said. “We keep you updated with events

such as strikes and natural disasters across

the world that might affect your employees’

ability to travel and work out alternative

routes if necessary.

“Crucially, in whatever way you

choose to work with us, we are there

to help you get the best out of your

corporate travel in terms of cost,

efficiency and security. You simply

can’t get that level of service via

the internet, unless you are using

the Good Travel Manager tool.”

For more information or a demo either

in person or online, please contact your

Account Manager at Good Travel

Management or email:

sales@good-travel.co.uk

Issue 4 : Summer 2014

Page five

Senior Travel ConsultantSamantha Tyers went off thebeaten track in Turkey todiscover more about thisancient country’s history. Here’swhat she made of her trip...

from the poles and juxtaposed against the

golden sand of the desert. It makes for

both an eerie and beautiful sight.

It was over Cappadocia that we decided

to take a hot air balloon ride, conducted by

experienced pilots, to view the landscape

from above. It was a highlight of the journey

and one of the most incredible experiences

of my life.

Our trip then took us west to the ancient

city of Ephesus, famed for its magnificent

Artemis, and Bergama in the western

district of Izmir Province, where the city’s

ruins, dating back thousands of years, are

like a Mecca to tourists searching for the

real Turkey.

Accommodation ranged from four star hotels,

including the Alfina Cave Hotel, to simple

guesthouses and the food is traditional,

authentic Turkish. We ended this fantastic

trip on a high with two nights in Istanbul

where there is enough to do to keep even

the biggest history buff entertained and

attractions such as the museum and the

Grand Bazaar are a must see.

Think Turkey and an image of a Mediterraneancoastline, warm, sandy beaches and water as blueand clear as a sapphire usually comes to mind.

Sam travelled to Turkey with

Anatolian Sky Holidays. If you

would like to experience the real

Turkey why not let Mercian Travel

create a holiday just for you?

Contact Sam by calling: 01562 883795or email: styers@merciantravel.co.uk

Senior travel consultant Sam Tyers goes offthe beaten track in Turkey

Win a travel voucherWe’re also giving away a £100 travelvoucher to redeem at Mercian Travel and

a champagne hamper. To be in with a

chance of winning these great prizes,

simply email your name and contact

details to: retail@merciantravel.co.ukreferencing ‘travel voucher’. Closing date

is the 31st July 2014 and the winner will

be notified in the first week of August

and published in our next newsletter.

Ballooning over Cappadocia was anexperience of a lifetime for Senior TravelConsultant Samantha Tyers.

But that is not all there is to this ancient

meeting point between Europe and Asia.

An important stop off along the old Silk

Road - the traditional trading route between

East and West - the country boasts an

impressive history and culture if you leave

behind the tourist resorts that line the coast

and journey inland.

After a pleasant flight with Turkish Airlines

we started our trip in Cappadocia in

Anatolia, a semi arid region of central Turkey.

The landscape is desolate and littered with

reminders of civilisations that have long

since gone. Historians believe people

settled in the region as far back as the late

6th Century and evidence of their influence

is all around you, but it is showcased best

at the Goreme Open Air Museum, which

features churches and chapels carved into

the soft volcanic rock dated from the 9th -

11th Centuries.

But Cappadocia’s natural features also

made for impressive viewing. The fairy

chimneys near Goreme, formed by

millennia of rock erosion, are as jagged

as they are breathtaking and the

mushroom-shaped pillars at Pashabagi

cast strange shapes against the brown,

sandy backdrop, convincing you, if you

needed to be convinced, you are in a very

exotic land indeed.

Pamukkle’s famous mineral thermal water

spas, with their white sedimentary rocks

sprawling out across the arid landscape

look as though a glacier has been lifted

Issue 4 : Summer 2014

Page six

See page 7 for Good Travel Management/Peel Airports Management competition and offer

Bookwith your

consultant atGood Travel

Management

Issue 4 : Summer 2014

Page seven

Students set to fly high withGood Travel Management

So as Good Travel Management continues

to grow, we knew we needed to develop

more high quality employees with the

understanding and skills to deal with our

corporate clients that have exacting needs,

and often spend thousands of pounds with

us. And with an absence of them in the

jobs market, we decided there was only

one solution ... create our own.

Recruiting new blood into the corporate travel world can bedifficult due to a tendency to source talent from within theindustry and because of the lack of formal training courseson offer. Indeed, the majority of courses available to youngpeople interested in a career in the travel industry centre onleisure and tourism and don’t prepare them for working incorporate travel.

North of England and the Midlands and ifsuccessful, will gain both an NVQ as wellas technical qualifications called the‘Certificate of Travel Services’. The studentsenrolled in the inaugural course in Marchand will take around one year to completeit, hopefully leading to employmentopportunities for them within the Good TravelManagement Group.

Julie Ornsby, senior operations manager atGood Travel Management, alongside SaraJenkinson, senior travel consultant andformer lecturer at Hull College, have beeninstrumental in setting up the new courseand directing the content. Students studya range of subjects aimed at corporatetravel including arranging air travel andground requirements, to personal skillssuch as customer service, creating a goodimpression to corporate clients andeffectiveness in the workplace.

Julie said: “It is so important that the peoplewho work for us have a solid grounding incorporate travel because the industry isvery different to the leisure travel business.We have provided work experience toseveral Hull College students in the pastand have always been impressed with them,so much so that a number are employedat the company now.

“But as our requirements for staff continuesto grow, we decided we needed to be moreinvolved with their training and that is whywe have decided to partner with HullCollege. We believe the course that we’vecreated will give the students the thoroughgrounding necessary for them to succeedin the corporate travel industry.”

Course assessor Claire Davison added:“The college’s main aim is to ensure allstudents leave with the greatest chance ofemployment we can possibly give themand this course really plays into that.

“There is a growing demand for qualifiedbusiness travel consultants so we aredelighted to able to offer this as part of ourgrowing prospectus.”

With that in mind, we teamed up with Hull

College to create a bespoke apprenticeship

scheme tailored specifically for corporate

travel students, combining classroom

teaching delivered at the College’s KC

Stadium Campus, with office based

assessments. Our first intake of four

students have been recruited from

throughout our network of operations in the

Kevin Harrison, Good Travel Management, Claire Davison, Hull College, Jack Lloyd, MollyGlazebrook, Chelsea Gill, Chloe Hanlon and Sara Jenkinson, all Good Travel Management.

Terms and conditions

• The prize is one pair of flights (i.e. two return

tickets) from Robin Hood Airport Doncaster

Sheffield to either Belfast City or the Isle of

a Man with LinksAir, including all taxes and

charges and cost of taking one checked

in bag per person (up to 15kg).

• One hold bag (Checked-in bag) per

passenger is permitted and included in

your fare up to 15kg.

• Flights are for the named winner plus guest

only and are non-transferable.

• No airport transfers or other expenses

are included.

• Travel insurance is not included and is the

responsibility of the winner to arrange

• Winner must be 18 years or older and hold

a valid passport for travel.

Win flights to BelfastGood Travel Management and Peel

Airports Management are giving away

two flights from Doncaster to Belfast or

Doncaster to the Isle of Man, via the

airport’s LinksAir service. To be in with a

chance of winning simply answer the

following question.

LinksAir fly to Belfast City Airport, theclosest airport to Belfast City Centre. Buthow long is the journey from the Airportto the City Centre?a) 10 minutesb) 20 minutes, orc) 30 minutes

Email your answer to:

sales@good-travel.co.uk by July 31st.

Park for a PoundCompanies booking flightsthrough Good TravelManagement from RobinHood Airport DoncasterSheffield can park for just£1 per day for the first twodays courtesy of PeelAirports Management. Lowrates apply thereafter forlonger stays.

The offer is opened until July 31st and

is available by quoting promotion code

Links 14.

Issue 4 : Summer 2014

Company Registration No: 994164 VAT No: 276 9904 04

Designed by: Solus Design and Print - 01482 216178

Birmingham

Coventry

Nottingham

Sheffield

Norwich

HullLeeds

GrimsbyStockport

West Midlands

Liverpool

York

Cambridge

Hull (Head Office)

Good Travel ManagementMaritime House, Kingston Street,

Kingston upon Hull

HU1 2DB

Telephone: 01482 325780

Leeds

Good Travel ManagementPure offices, 4100 Park Approach,

Thorpe Park, Leeds

LS15 8GB

Telephone: 0113 826 7090

Stockport

Uniglobe Regent TravelUniglobe Regent Travel

St. Christopher House,

217 Wellington Road South, Stockport, Cheshire

SK2 6NG

Telephone: 0161 429 0859

Grimsby

Good Travel ManagementOffice Suite OP2, Humber Seafood Institute,

Origin Way, Europarc, Grimsby,

North East Lincolnshire

DN37 9TZ

Telephone: 01472 722400

West Midlands

Good Travel Management109 Worcester Road, Hagley, Stourbridge,

West Midlands

DY9 0NG

Telephone: 01562 883795

Sales Enquiries

Please contact Andrew Sison

Email: asison@good-travel.co.uk

Telephone: 01482 307145

Or contact your local office