the new york city experience: working toward better family outcomes ncsacw annual conference july...
TRANSCRIPT
The New York City Experience: The New York City Experience: Working Toward Better Family Working Toward Better Family
OutcomesOutcomesNCSACW Annual Conference
July 14-15, 2004
Lisa Lite-Rottmann, Regional Coordinator, NYS OASAS
Lureen McNeil, Program Manager & Liaison to ACS, NYS OASAS
Monette Sachs, Ph.D., Substance Abuse Policy Researcher, NYC ACS
SA System Capacity 2003SA System Capacity 2003
455/1174 treatment providers in NYS
165/480 treatment providers in NYC
428,860/206,003 persons served
153,593 males - 52,410 females
56,295 report no children
89,372 report 1 or more children
116,247 not LWC
29,420 LWC
CW System Capacity in NYC 2003CW System Capacity in NYC 2003
79 Preventive Agencies 47 Foster Care Agencies 32 Family Rehabilitation Programs 6 Direct Foster Care
15,580 families received preventive services 14,508 received foster care services
How We Got Here From ThereHow We Got Here From There1999-20041999-2004
Driving Forces
– Adoption and Safe Families Act – New
York
– Impact of Substance Abuse on Child
Welfare
– Substance Abuse Clients’ Unmet Needs
The Collaboration ProcessThe Collaboration Process
Development
– Phase I
• Defining the players
• Power and control
– Phase II
• Building relationships
• Building consensus
The Collaboration ProcessThe Collaboration Process
Implementation
– Operational Protocol Dissemination
– Cross-Systems Training
– Market Research
Collaboration OutcomesCollaboration Outcomes
Collaboration Documents
- Principles of Collaboration
- Partnership Pledge
- Protocol
- Confidentiality Form
- Referral Forms
- Change of Case Status Form
Collaboration Outcomes Con’tCollaboration Outcomes Con’t
Ongoing Cross-Systems Training
Improved Relationships
Improved Practices
Evaluation
Where We AreWhere We Are
Policy and Practice Initiative
Clinical Consultation Initiative
Adolescent Services
Collaborative Partnerships
Evaluation-Protocol Implementation
Ongoing Training & Joint TA
Lessons LearnedLessons Learned Development & Implementation Development & Implementation
Why are we here – shared goalsBuy-in meetingsCommitment to the “process”Get to know one anotherEstablish needs and expectationsDevelop framework for collaboration
Lessons Learned Con’tLessons Learned Con’t
Trust, respect and commonalitiesInternalize blended perspectiveQuality improvementOutreach to existing coalitionsAwareness of local politicsNeeds assessment surveysFocus groups with professionals
Lessons Learned Con’tLessons Learned Con’t
Local expert advisory committeeFlexibility is keyKnow your stakeholdersDedicated, strong leadershipListen to stakeholdersDon’t assume!
Understanding the Protocol Understanding the Protocol
Section I: Referral Process
Section II: Communication among Child Welfare Case Manager, Case Planner and Substance Abuse Provider