the new dimension of omni-channel shopping

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The new dimension of omni-channel shopping Retail innovation @ TAO ® Technical Wear stores in Germany

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The new dimension of omni-channel shopping - Retail innovation @ TAO® Technical Wear stores in Germany

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Page 1: The new dimension of omni-channel shopping

The new dimension of omni-channel shopping

Retail innovation @ TAO® Technical Wear stores in Germany

Page 2: The new dimension of omni-channel shopping

Established: 1977

Headquarters: Nuremberg

Plant: Germany, Asia

Product sectors: Technical sportswear

Turnover: € 15 m

Employees: >70, no self owned stores

Sales offices: Germany, Switzerland,

Austria, Belgium,

Netherlands, Luxemburg

TAO® Technical-Wear (a division of Joy Sportswear GmbH)

Page 3: The new dimension of omni-channel shopping

Pyramid Computer GmbH

Pyramid’s managing directors:

Frieder Hansen and Niko Hensler

Freiburg headquarters

Founded: 1985

Headquarters: Freiburg im Breisgau

Plant: Erfurt, Thuringia

Product segments: Network & Security

Industrial & Imaging PCs

Point-of-Sale (POS)

Revenue: € 23.5 m

Employees: >100

Sales offices: France, USA

Erfurt plant

Page 4: The new dimension of omni-channel shopping

polytouch® - the all-in-one kiosk system

Facts & figures

polytouch® introduced in 2010

More than 1000 polytouch® units in daily

use (retail)

References:

Marks & Spencer

Tesco

B&Q

AMC Theaters

Continental tires

TAO Technical-Wear

fast-food chains and many more…

United Airlines USA mood layout

Page 5: The new dimension of omni-channel shopping

polytouch® - the all-in-one kiosk system

Product overview

All-in-one multi-touch systems

Projective capacitive technology

Non-reflecting, full-HD display

Latest Intel® processor technology

Graphic – high-end performance

Applications

POS/ Kiosk systems

Hospitality/Order terminals

Vending/Ticketing

Communication

Banking

Page 6: The new dimension of omni-channel shopping

polytouch® - customizing

Page 7: The new dimension of omni-channel shopping

The challenge …

Page 8: The new dimension of omni-channel shopping

The challenge …

Page 9: The new dimension of omni-channel shopping

The challenge …

Growth of eCommerce at an impressive rate

Limited floor space

Changing in customers behavior

Necessity of excessing product variations

Persisting in market competition

21st

century

Page 10: The new dimension of omni-channel shopping

Nephele for polytouch®

Nephele…

World’s first out-of-the-box solution –

in-store to eCommerce connector & GUI

brings your online products to the

brick store - quick & easy

Cost-efficient and customizable

Easy connection and integration into

existing IT infrastructures

It has never been easier to implement

an omni-channel strategy in your

environment

Page 11: The new dimension of omni-channel shopping

Nephele for polytouch®

Nephele

Client

Nephele

Server

Nephele

Mobile

Local installation with SDK for the polytouch hardware

Data management (eCommerce data exchange)

Android and iOS App / templates

Nephele

Deploy Deployment of the data, playlists and more (shipping in Q2/2015)

Page 12: The new dimension of omni-channel shopping

Nephele for polytouch®

Nephele

Client

Page 13: The new dimension of omni-channel shopping

TAO® Technical-Wear (a division of Joy Sportswear GmbH)

Page 14: The new dimension of omni-channel shopping

The idea ...

…behind POOOX

Looking for an easier way of shopping

Offering the ultimate shopping

experience

Offering a stress-free purchase

Special sales promotions in real time

Shopping all TAO products everywhere

Fully integrated sales cycle

Innovative omni-channel strategy

Page 15: The new dimension of omni-channel shopping

The goal is…

…to know what your customers want

They want to have a competent advice

for their needs

They expect to get an answer on every

single question

Feel satisfied

Page 16: The new dimension of omni-channel shopping

The solution has a name…

… Nephele for polytouch®

polytouch® - the ultimate omni-channel

solution

Nephele - World’s first out-of-the-box

solution

→ New dimension of omni-channel

shopping

→ Virtual shop enlargement

→ Wide range of additional services

→ Cost and time effective

Page 17: The new dimension of omni-channel shopping

POOOX on polytouch® screens

Page 18: The new dimension of omni-channel shopping

LIVE DEMO

POOOX @ Mobile

Page 19: The new dimension of omni-channel shopping

Why polytouch® & Nephele, why POOOX?

6 good reasons…

Virtual shelf extension

Fast access to product details

Bringing eCommerce into the store

Update your product offerings and

special offers in real time

Possibility of self checkout

Everywhere delivery

… even as a present

Page 20: The new dimension of omni-channel shopping

PHASE 1

PHASE 2

The POOOX implementation - two-phase approach

Start in Q3 of 2014

Integrated regional real-time campaigns

Bringing the solution to the stores

12 polytouch systems roll-out for testing

client acceptance

Scheduled to start in Q1 of 2015

Enhance the solution

Integration of further tools like self-

checkout, QR-Code couponing etc.

Roll-out 150+ systems in 2015

Page 21: The new dimension of omni-channel shopping

Time from idea to market

Rollout 12x POOOX

Page 22: The new dimension of omni-channel shopping

“Our kiosks help to convert every self-service transaction to pure fun.

polytouch® systems attract customers, they are amazingly compact

in size, and they fit in every store design.” Peter Fricke, Managing Director, TAO Technical-Wear.

Page 23: The new dimension of omni-channel shopping

The world of polytouch®

Let’s talk about

POOOX, Nephele

& polytouch®

Pyramid Computer GmbH

polytouch® business unit

Phone: 0049 761 4514 780

E-mail: [email protected]

Web: www.polytouch.de/en