The new BT Data Centre in FrankfurtSustainable Managed Hosting, Telehousing and Cloud Services

BT Compute. Services that adapt

Cloud Services and Big Data – is everythinggreen? Modern data centres must provide the highest performance at all times. Cloud models and the explosive rise in amounts of data require ever more effi cient data centre facilities. Many companies soon reach their limits with own data centre solutions. Growing demands for electricity and air-conditioning, increased requirements in terms of high availability and security of data as well as the necessity of the most up to date equipment lead to significant investments. It is time to consider a sustainable and efficient solution – with a strong partner.

Latest technology in the heart of Europe

BT Global Services operates more than 40 Data Centres for Managed Hosting and Cloud Services and several hundred Telehousing Sites on a global scale. In Frankfurt-Sossenheim a new Data Centre has gone live to best meet your requirements for highest availability, energy efficient, scalable computing and storage capacities as well as innovative IT services. This way, we can offer a future-proof environment for your IT. Another advantage: BT’s global IP Network provides you with access to the new Data Centre from more than 190 countries – and thus to data centre services and broadband connections from one source.

Greater Security and Business Continuity at all levels

You can rely on the latest security concepts: The resilience of the state-of-the-art BT Data Centre in Frankfurt-Sossenheim complies with Tier III+ category requirements. In combination with a redundant connection to other BT Data Centre Sites in Germany and abroad, we can also meet the highest availability requirements demanded of a Tier IV solution.

Uncompromising physical security measures and digital security solutions protect the new BT Data Centre against any threats. An uninterrupted power supply is assured by two separate feed lines from the public power grid and by two separated networks with full power capacity inside the building. Each of these networks is redun-dantly secured against power fluctuations or outages in the public grid by an emergency power supply which consists of a battery-backed Uninterrupted Power Supply (UPS) system and diesel generators.

Comprehensive fire prevention, early fire detection systems, fire alarm systems and fire-fighting gas systems provide protection against fire-related outages. For higher levels of redundancy, customer solutions are installed in two fire protection zones.

“ The new Data Centre will enable us to meet the ever-increasing demands for data centre services whilst also offering customers a future-proof environment for the effi cient and secure operation of their servers and data.”

Karsten Lereuth CEO, BT Germany

BT Data Centre Frankfurt-Sossenheim

Multi-level access control High bandwidth pre-cabling

BT invests energy in racks …

Designed for next generation blade server and storage systems, the new Data Centre provides circa 5,000 square meters of high density rackspace with future-proof rack sizes. All racks have already been connected through structured pre-cabling that uses standard copper and glass fibre cables.

By using shared storage systems we can ensure extremely fast delivery of Data Centre Services to you.

… and not in cooling units

The innovative equipment in the Data Centre provides for an optimal, up-to-date combination of sustainability and cost-efficiency. And on the basis of a Power Usage Effectiveness (PUE) of 1.3, also sets standards in terms of energy efficiency. This is achieved by, among other methods, the use of passive cooling up to an outside temperature of 22 degrees C, the use of rainwater for re-cooling and the use of waste heat from IT systems for heating the office space. The use of high efficiency cooling and UPS systems and the consistent use of modern cold aisle containment are further core components of the intelligent climate approach.The use of shared blade server systems with high levels of virtualisation and shared storage concepts also contribute to the energy efficiency of the new BT Data Centre.

Thus, the new Data Centre is expected to generate 60 % fewer CO2 emissions than traditional data centres. And furthermore the Data Centre can be reached easily and in an environmentally sound manner by using public transportation services.

“ As an operator of high-precision data correction services, we require the highest levels of quality and availability from our IT and have therefore relied on IT services from BT for many years. It is great that our technology partner has invested in such an innovative and secure data centre.”

Botho Graf zu Eulenburg, Managing Director AXIO-NET GmbH an EADS Astrium Company

Comprehensive perimeter protection

Emergency power supply Inert gas fire extinguishing system Connectivity of the high-performance servers

Facts and FiguresLocation• Frankfurt-Sossenheim Industrial Park with easy

access to motorways A 5, A 66 and A 648• Public transport (urban railway / bus) within walking

distance• Just 8 km from downtown Frankfurt• 14 km from Frankfurt airport

Building• Circa 12,300 sqm including parking lot

(outside the security fence)• Reinforced concrete structure, consisting of

basement, ground floor and four upper floors• All-encompassing ground mat and class

1 lightning protection• Passenger and freight elevator• Office spaces with meeting room and staging room• Net rackspace of about 5,000 sqm• Two carrier rooms, logistics and secured storage

spaces in the basement

Physical security • Perimeter protected by fence system with turnstile,

barriers and roller gates• Camera surveillance with motion detectors

outside and inside the building• Access control system with sabotage and emergency

opening surveillance• Multi-level zone concept with secured access ways

and access to the racks via electronic access cards and PIN codes

• On-site guard and connection to a 24/7 security control centre

• 24/7 access for authorized customer agents after prior registration by telephone

Rackspace• About 1,000 sqm in two fire protection zones in the

ground floor and in each upper floor• Clear room height of 3.0 m • 80 cm high raised floor for power, cold air and cold

water supply• 1,500 kg bearing load per sqm (2,000 kg per

sqm of maximum floor loading for transports)

External power supply• Connection to the public power grid via two

separate lines and building lead-ins• Initial stage with 100 % redundancy at medium

voltage ring of the local electricity supplier (20 kV)• In 2013, connection at high voltage level

with 100 % redundancy from two different transformer stations (110 kV)

• Inside the building, two networks (A+B) for the supply of rackspace as well as security- and supply-relevant systems, each designed for full load (N+N)

Emergency supply systems• Upstream UPS system for protection against power

fluctuations or outages• Battery capacity per UPS system at full load of

at least 15 minutes• Redundant N+1 UPS systems and diesel generators

for rackspace and supply-relevant systems per supply path (A+B)

• 5 x 400 kVA AC-UPS system per network (A+B) per floor for the supply of the IT

• 60 kW DC-UPS system per network (A+B) per floor for the supply of the IT

• Self-sufficient 200 kVA UPS system per network (A+B) per floor for the CRAC units (Computer Room Air Conditioning)

• 3,000 kVA emergency supply systems (UPS / diesel aggregates) per network (A+B) per floor

• Two 80,000 l underground diesel tanks for 72 h continuous operation at full load, with integrated refuelling management

Power supply of the racks• Maximum capacity of 1,500 kW of the IT load

per floor (ground floor and upper floors) • Power supply via bus bar system in the raised floor• Dual feed power supply per rack via two self-

sufficient, fully redundant power supply paths (A+B)• 400 V three-phase current (3 x 16 A or 3 x 32 A)

per feed, Rack PDU with 230 V AC C13 ports• -48 V DC supply available as an option • Power measurement, monitoring and reporting

(per feed/rack)• Standard includes power capacity of up to 7 kW

per rack, more upon request

Air-conditioning• Rackspace climate complies with ASHRAE

recommendations• Consistent cold/hot aisle concept with contained

cold aisle • Average cold aisle temperature of 22 °C with a

tolerance of +/- 2 K (Kelvin)• Continuous increase of the cold aisle temperature for

reasons of efficiency to 25 °C +/- 2 K in order to make use of the passive cooling operation up to an outside temperature of 22 °C

• Relative humidity of 50 % +/- 20 % (absolute between 5.5 and 11.5 g/kg)

• Two separate cold water pipe networks connecting the CRAC units in the physically separated CRAC cages per floor to the chilled water aggregates in the basement and the adiabatic hybrid coolers on the building roof (passive cooling)

• Pressure- and temperature-controlled operation of the CRAC units (N+1 per fire zone)

• Per floor 16 CRAC units with a cooling capacity of 145 kW each

• Basin design under cold water supply pipelines in the rackspace with leakage monitoring system (pipe routing outside area of rack installation)

• For each floor with rackspace 2 x 1,600 kW chilled water aggregates in the basement

• For each floor with rackspace 4 x 720 kW re-cooling capacity on the building roof

Fire detection, alarm and extinguishing equipment• High-sensitivity smoke detection system• Surveillance and alarm system• Automatic inert gas extinguishing system• Portable fire extinguishers

Racks• High quality grounded racks with 19” frames• Width: 80 cm; depth: 120 cm; height: 220 cm (46 U)• Airflow horizontally from front to back

(cold/hot aisle concept)• Rack doors with transponder locks for electronic

access cards at the front and back of each rack• One-third racks (13 U) with protected cable

conduits and transponder-secured one-third doors at the front and back are also available

Cabling• The complete data cabling is mounted from above.• Structured pre-cabling from the carrier rooms in the

basement across all floors and fire zones• All racks are accessed via cable trays at 5 levels.• Additional cable trays for rack-to-rack optical fibre

patch cabling in the Telehousing areas• Pre-cabling of all Telehousing racks with 12 ports

copper RJ45 (Cat 6a) and 6 ports optical fibre LC (multimode, quality class OM3)

• Shared blade server and shared storage systems in the Managed Hosting areas are pre-cabled via top-of-rack switches for ensuring prompt service delivery

Network connectivity• Two carrier rooms with separate building lead-ins for

BT and further carriers in the basement• Redundant connection to the BT City Fibre Network

(CFN) in Frankfurt via two separate lines• CFN connection with fibre cabling of approx.

14 km to the BT Data Centre Frankfurt-Bonames for synchronous mirroring (active-active configuration)

• Full availability of the product portfolio of BT Connect (MPLS, Ethernet, Internet Access, etc.) and BT One (Voice and Unified Communications Services, SIP Trunking, etc.)

• Optional installation of antennae with a maximum height of 10 m and a maximum diameter of 120 cm (GPS, satellite, radio relay, etc.)

Certifications• ISO 9001 International Quality Management• ISO 20000 International Quality Standard for

IT Service Management according to the ITILv3 Best Practice Recommendations

• ISO 27001 International Security Standard

Sustainability and Green IT• Power Usage Effectiveness (PUE) of 1.3• Passive cooling up to an outside temperature of 22 °C• Up to an outside temperature of 16 °C only

re-cooling without chilled water aggregates• Use of rainwater for re-cooling• UPS and cooling systems with high efficiency

also at partial load• Consistent cold aisle containment• Latest shared server and shared storage

hardware with high degree of virtualisation

Storage and backup systemHigh density rackspace

Connectivity of the high-performance servers

Telehousing Services

Managed Hosting

Cloud Services

Tier III+ data centre rackspace 4 4 4

7 kW power capacity per rack as a standard, more upon request 4 4 4

Rack procurement and installation including cold aisle containment 4 4 4

Structured pre-cabling wiring (copper/optical fibre) 4 4 4

Patch cabling between racks and different areas 4 4 4

Installation of redundant solutions in two fire protection zones 4 4 4

Remote hands and media handling services 4 4 4

Hardware procurement and installation service 4 4 4

IP connectivity with any bandwidth 4 4 4

Proactive system monitoring 4 4

System and user administration 4 4

Security and firewall support 4 4

Software licensing 4 4

Shared server (incl. virtualisation), storage and security infrastructure 4 4

Dedicated server (incl. virtualisation), storage and security infrastructure 4 4

Storage (shared or dedicated) 4 4

On-site backup management on disk 4 4

Off-site backup management on disk and/or tape 4 4

IT security (shared or dedicated) 4 4

Backup & restore 4 4

OS and database management 4 4

Messaging 4 4

Consulting, design- and project management services 4 4

On-demand services 4

Pay-per-use model 4

Self service portals 4

North America

Australia

UKIreland

FranceSpain

GermanyItaly

NetherlandsBelgium

Aisa

South America

Networked IT Services – What can we do for you?

The new BT Data Centre provides you with a future-proof basis for the organisation of your information and communication technology. Depending on your specific requirements, you can either benefit from the efficient, automated provision of virtualised server and storage capacities or install dedicated equipment. You may use the Data Centre for a singular solution or in combination with your own data centre or other BT Data Centre Sites – whatever you prefer.

An extensive portfolio of Data Centre Services is available to you:

Benefit from further advantages: The BT Connect product portfolio provides redundant connections from the Data Centre to BTs worldwide data network. In addition, the Data Centre provides the full range of BT One solutions to comprehensively meet your Voice, Unified Communications Services and SIP Trunking requirements.

Whether network, voice, UCC, IT or Security Services: BT provides you with an attractive service portfolio from one source. Your BT Account Manager is available to advise you.

Professional Services Expertise

The comprehensive product portfolio is complemented by the experienced BT consultants from Advise Compute: Together with you, our consultants will analyse the status of your IT and data centre environment (IT Assessment) and will recommend best practices for efficiency improvements and can also advise on Managed Hosting and Cloud services that are tailored to the requirements of your organization. These consultants will assist you in the preparation of your business case by delivering Return on Investment (ROI) and Total Cost of Ownership (TCO) calculations and, where needed, will prepare customized migration paths for the consolidation, virtualisation and automation of your IT infrastructure. Storage and backup concepts, system integration, testing as well as the operation and application management of complex Security and Unified Communications solutions like Managed Microsoft® Lync™ with voice integration top off the offering.

“ For many years BT has provided us with an attractive portfolio of Managed IT Services, Data Centre Services and global Network Services. With its new Data Centre, BT continues to set new standards in innovation.”

Peter Ehrl Vorstand – Supply Chain Management Information Systems & Organisation, Panasonic Electric Works Europe AG

North America

Australia

UKIreland

FranceSpain

GermanyItaly

NetherlandsBelgium

Aisa

South America

Germany is where we live – we are at home in the world BT offers you Managed Hosting and Cloud solutions from more than 40 Data Centres as well as Telehousing Services at several hundred sites worldwide. This way, we are able to provide you with solutions for geo-redundancy or “Follow the Sun” data centre operations. With the 21st Century Network – BT’s multi-award-winning global IP network in more than 190 countries – BT assures the fast and reliable arrival of your data where it is needed.

In Germany, BT operates 3 Data Centres for Managed Hosting, Telehousing and Cloud Services, 11 dedicated Telehousing Sites and more than 11,000 km of managed glass fibre network including City Networks in Frankfurt, Munich, Dusseldorf and Stuttgart.

Any further questions? Please do not hesitate to contact us. Your BT Account Manager is available to assist you.For more information on BT Germany or on the BT Data Centre please also visit www.bt.com/deor call us under 0180/22 22 11 2*

BT (Germany) GmbH & Co. oHG, Barthstr. 4, 80339 Munich, Germany

* EUR 0.06 per call from German landline network; a maximum of EUR 0.42 per call minute from mobile networks

Should you be interested in any of the services advertised herein, we will gladly provide you with a quote on the basis of our General Terms and Conditions and any applicable Service Schedule of BT (Germany) GmbH & Co. oHG subject to availa-bility. Please contact your Account Manager.

© BT (Germany) GmbH & Co. oHG 2012 Version May 2012PHME 64108

“ Reliable, competent partners are critical to the success of our long-term planning. With its new data centre, BT offers us a very attractive portfolio of Managed Hosting on a global basis.”

Ralf von Baer Vice President, Sales and Account Management Central Europe, Robert Bosch Healthcare GmbH

Managed Hosting, Telehousing and Cloud Services:• Frankfurt-Sossenheim• Frankfurt-Bonames• Munich

Telehousing: • Berlin• Düsseldorf• Hamburg• Hannover• Leipzig• Stuttgart

• Kassel • Bremen• Magdeburg• Ingolstadt• Merseburg

BT Compute. Services that adapt