the network: supporting healthcare emergency response by ... · healthcare response healthcare...
TRANSCRIPT
![Page 1: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/1.jpg)
The Network: Supporting Healthcare Emergency Response
by Enhancing Partnerships
January 15, 2020 | WHCA Winter Conference
Aaron Resnick
![Page 2: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/2.jpg)
“When a disaster hits, Americans rely on a fragmented healthcare system to miraculously mount a timely, cohesive, and effective recovery effort. Yet, the carefully orchestrated and sequenced medical responses to disasters lean on a disjointed health system.”
Closing the Seams: Developing an integrated
approach to health system disaster preparedness, Price Waterhouse Coopers, 2007
2
![Page 3: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/3.jpg)
Today’s Objectives
✓Explain who the Network is and what we do
✓Discuss regional healthcare preparedness and response operations
✓CMS Emergency Preparedness Rule
✓Focus on personal and facility / organizational preparedness
✓Discussion-based exercise (time permitting)
3
![Page 4: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/4.jpg)
We lead regional healthcare collaboration to effectively respond to and recover from emergencies and disasters.
What the Network does
4
![Page 5: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/5.jpg)
Serving the state’s medical epicenter
5.2 million residents
almost 70% of the state’s hospital beds
nearly 3,000 healthcare organizations
178,000 healthcare workers
public-private partnership
5
![Page 6: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/6.jpg)
Serving Our Community Before, During and After Emergencies and Disasters
✓Before disasters happen, we help prepare healthcare organizations and our response partners through planning, training and exercises, to build cutting-edge emergency response and recovery practices.
✓During a disaster, we coordinate information, resources and policy issues for the healthcare community and facilitate a collaborative response among healthcare and with other emergency response agencies.
✓After a disaster, we advocate for and support healthcare through the recovery process, while learning from our front-line experiences to develop and implement innovative life-saving response strategies.
6
![Page 7: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/7.jpg)
Power of the Whole: Who we are as a Coalition
Health care coalitions (HCCs) are groups of individual healthcare and response organizations – such as hospitals, EMS providers, emergency management organizations, public health agencies, and more – working in a defined geographic location to prepare for and respond to disasters and emergencies.
- HHS Assistant Secretary for Preparedness and Response
7
![Page 8: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/8.jpg)
NWHRN in Preparedness
8
![Page 9: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/9.jpg)
We build coordinated regional preparedness within the healthcare community by leading the development of and integration into regional and statewide plans and offering trainings, exercises, workshops to help build capabilities.
Before a disaster or emergency
9
![Page 10: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/10.jpg)
North District
West District
Region 4 HealthcarePreparedness Alliance
REDi Coalition
Northwest District
Central District
Tribal Nations
10
![Page 11: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/11.jpg)
District Model
NWHRN leads overall strategic direction and accountability
• Districts:
• Organize and coordinate work
• Honoring and fostering local and regional relationships while connecting communities
• Learning best practices through community engagement
• Does not replace local county level engagement and coordination
11
![Page 12: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/12.jpg)
Impact Areas
We commit our expertise and our resources to prepare and support a unified and coordinated
healthcare community that will:
Be Resilient: Learn and adapt to prevent, withstand and mitigate impacts of future emergencies
Sustain Care: Continue to provide patient care during an emergency
Surge Care: Manage a surge in demand for patient care during an emergency
Recover: Restore operations to meet patient care needs after an emergency
12
![Page 13: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/13.jpg)
Planning
To Support all Healthcare
• Healthcare Systems Coordination in a Response
• Situational Awareness
• Resource Coordination
• Patient Movement and Patient Tracking
• Crisis Standards of Care
• Acute Infectious Disease
• Hazard Vulnerability Assessment
• Medical Surge & Pediatric Planning
• Healthcare Supply Chain
Of Interest to ParticularPartners
• Long-term Care Advisory Group
• Supply Chain AdvisoryGroup
• Ambulatory Care Workgroups
• Community Surge and Alternate Care Systems
• Disaster Clinical Advisory Committees (By District)
13
![Page 14: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/14.jpg)
PLANNING Example
Community Surge Planning
All Coalition: Patient Movement, Patient Tracking, Healthcare Surge Planning, Community Alternate Care Systems planning
Local Implementation: Spurs local EMS, Emergency Management, and Healthcare discussions, mass casualty plans review, identifying community care centers, and reviewing surge capacity challenges
Outcome = Stronger and cohesive response capabilities and bolstered surge capacity
14
![Page 15: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/15.jpg)
Training and Exercise
Training• High Consequence Infectious
Disease (annually)
• Disaster Clinic Videos (online)
• Business Resiliency Workshop (in-person)
• Training and Exercise Workshop (in-person)
• Disaster Resiliency Training (in-person)
• Incident Command System for Healthcare (in-person)
Exercises
• Host two annual community exercises for all Coalition partners
• Coalition Surge Test
• High Consequence Infectious Disease
15
![Page 16: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/16.jpg)
Training Example
16
![Page 17: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/17.jpg)
Community Exercise Opportunities
Host 2 exercise opportunities per year:
• Communications and coordination focus
• Can participate from their facility
• Can create their own additional objectives
• Provide an opportunity for a community level exercise
Dates:
• December 11, 2019
• June 3, 2020
17
![Page 18: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/18.jpg)
Dec. 11, 2019 FallEx
Focus: Test coalition communications, provide an opportunity for partners to test their communication plans, and
support members updating their contact information.
147 Participants: 14 of 15 counties; 2 Tribal jurisdictions; 10+ communications
systems used
• 15 Hospitals
• 91 Non-hospital healthcare
• 3 Dialysis facilities
• 5 Emergency management agencies
• 4 Home health/hospice
• 7 Tribal clinics
18
![Page 19: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/19.jpg)
Mapped Connections
19
![Page 20: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/20.jpg)
Information Management and Response
Alerts Situational awareness
WATrac
WASecures Redundant Communications
Information Management and Response
20
![Page 21: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/21.jpg)
NWHRN Structure in Response
21
![Page 22: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/22.jpg)
During a disaster we support by providing:
• Community-sourced critical situational awareness briefs for healthcare
• Emergency alerts
• Emergency patient tracking
• Healthcare resource sharing and coordination
• Coordination of regional healthcare operational response and policy
Response | Regional disaster or emergency
22
![Page 23: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/23.jpg)
Healthcare Response
Healthcare Emergency Coordination Center (HECC)
The Network’s HECC serves as a single point of contact for coordination of the
healthcare system’s response to an emergency or disaster in our 15-county and 25 tribal nation service area. The
HECC is a means of coordination, rather than a physical place, and therefore can be activated in either a physical location or virtually, based on the needs of the
situation.
23
![Page 24: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/24.jpg)
Amtrak Train Derailment
• December 18th 2017, 7:33 a.m., Amtrak passenger train derailed as it was crossing Interstate 5 in Dupont, WA
• 3 passengers killed and 62 injured
• 8 additional people were injured in vehicles on I-5
24
![Page 25: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/25.jpg)
Some Key Takeaways
Takeaway Planning
Responding to a legislated transportation incident will be different.
• Many roles and responsibilities normally performed by local jurisdictions are the role of the carrier and/or NTSB
• Education and cross training with Amtrak and NTSB on response roles
Partners benefit from streamlining coordination and information sharing with Amtrak and NTSB
• Share key contacts • Anticipate what information may needed and when • Outline information sharing parameters in advance and
provide training • Recognize that information needs will go beyond family
reunification
Patient tracking will be a significant response element
• Multi-jurisdictional coordination• Dedicate appropriate human resources• People managing patient information will face incredible
demands and pressure for information: prepare and support them25
![Page 26: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/26.jpg)
Support in Action
Nursing Home Water Outage Event
(June 2019)
Measles and IG Support
(May-June 2019)
Healthcare Capacity Situational Awareness
(March 2019)
Telecom Outage Situational
Awareness Support (March 2019)
Winter Storm Non-Medical Resource
Support
(February 2019)
Viaduct Closure Situational Awareness
(January 2019)
9-1-1 Communications
Outage
(Dec 2018)
Anchorage Earthquake/Potential
NW Impacts
(Nov 2018)
Canadian Natural Gas Disruption/NW
Impacts
(Oct 2018)
Kitsap Hospital Phone Outage
(June 2018)
Train Derailment
(Dec 2017)
Seattle Aurora Bus Crash
(Sept 2015)
Support in Action
26
![Page 27: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/27.jpg)
Questions?27
![Page 28: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/28.jpg)
CMS Emergency Preparedness Rule Update & your facility / organization
28
![Page 29: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/29.jpg)
CMS Background
➢ 11/2017: Initial CMS ‘Emergency Preparedness Requirements for Medicare and Medicaid Participating Providers and Suppliers Final Rule’ Covers most provider types
➢ 9/2019: CMS published updated Final Rule revising some of the emergency preparedness requirements.
➢ Applicable to all 17 provider/supplier types
➢ Effective November 2019
29
![Page 30: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/30.jpg)
CMS Focus Areas
➢ Emergency plan
➢ Communication plan
➢ Policies & procedures
➢ Staff training
➢ Facility testing
30
![Page 31: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/31.jpg)
CMS Changes
➢ Emergency plan: reviewed and updated at least every 2 years
➢ Policies and procedures based on emergency plan: reviewed and updated at least every 2 years ➢ Totally new: “If the emergency
preparedness policies and procedures are significantly updated, the [facility] must conduct training on the updated policies and procedures.”
➢ Comms plan: reviewed and updated at least every 2 years
31
![Page 32: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/32.jpg)
CMS Changes contd.
➢ Training: provide emergency preparedness training at least every 2 years (previously annually).➢ Maintain documentation of all emergency
preparedness training
➢ Testing: every 2 years ➢ Participate in a full-scale exercise that is
community-based every 2 years; or…
➢ Conduct an additional exercise at least every 2 years, opposite the year the full-scale or functional exercise
➢ Analyze the [facility's] response to and maintain documentation of all drills, tabletop exercises, and emergency events, and revise the emergency plan, as needed.
32
![Page 33: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/33.jpg)
Your Role in Preparedness & Response
✓Offense starts with defense
✓It’s not the plan, it’s the planning
✓Do something…now
✓Speak up (early and often)
✓Communication…will be awful
✓Emergency preparedness = process improvement
✓Are YOU prepared?
33
![Page 34: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/34.jpg)
Facilitated Discussion
34
![Page 35: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/35.jpg)
Ground Rules
• Keep side conversations to a minimum
• Silence cell phone ringers and pagers
• Parking lot and documentation of themes and gaps
• Respect the facilitator and fellow participants
• Fight the problems and not the scenario
35
![Page 36: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/36.jpg)
It is Wednesday, January 15th. There has been a light dusting of snow all day with temperatures below 30 degrees. The National Weather Service detects a large cold front moving toward western Washington. Weather officials issue a winter storm warning for Western Washington and urge citizens to prepare for a long storm that will likely begin in the next 24 hours. Snow fall will mix with freezing rain and turn to ice, leading to ice accumulation between ½ to 1 inch. We are advised to expect widespread downed trees, power loss, and treacherous road conditions.
Scenario
36
![Page 37: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/37.jpg)
Discussion Questions
What key actions are you doing to plan ahead for the approaching storm?
• Yourself?
• Facility/organization/colleagues?
• Clinical?
• Patients/residents?
What other partners might you be reaching out to in advance of the storm?
37
![Page 38: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/38.jpg)
• By 6:00 a.m. Saturday, fallen wet snow has now turned into 3” ice accumulation causing downed trees and powerlines
• Gusts up to 40 mph winds are reported in the area
• Widespread power outages are reported including numerous healthcare facilities (hospitals, long-term care, dialysis, clinics, etc.) and private residences (impacting home health, etc.)
• Emergency vehicles are struggling to respond to calls
Situation Update
38
Source: Q13 News
![Page 39: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/39.jpg)
Discussion Questions
What are your current concerns and priorities?
• Yourself?
• Facility/organization/colleagues?
• Clinical?
• Patients/residents?
Who might you want to coordinate with across your area to support operations?
39
![Page 40: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/40.jpg)
• It has now been 12 hours without power, a total of 48 hours in severe weather conditions
• Due to the extent of damage throughout the area, power may not be restored for another 72 hours
• Fuel providers are inundated due to widespread impact
Source: piedtype.com/2016/03/16/i-hate-power-outages/
Situation Update
40
Eventually the storm will end
![Page 41: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/41.jpg)
Discussion Questions
What are your organization/agencies concerns about the prolonged weather situation? Are there specific resources you are most concerned about? How does the weather outlook change your response?
• Yourself?
• Facility/organization/colleagues?
• Clinical?
• Patients/residents?
What are your organizations/agencies plans for returning to normal operations following the storm?
41
![Page 42: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/42.jpg)
End of Exercise & Hot Wash
7brainstorming.blogspot.com
42
![Page 43: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/43.jpg)
Questions?
43
![Page 44: The Network: Supporting Healthcare Emergency Response by ... · Healthcare Response Healthcare Emergency Coordination Center (HECC) The Networks HECC serves as a single point of contact](https://reader034.vdocuments.us/reader034/viewer/2022052519/604d5e531ab7532cae4f326a/html5/thumbnails/44.jpg)
CONTACT US:
PREPARE. RESPOND. RECOVER.
@TheNetworkNWHRN
www.nwhrn.org
Thank You!
Aaron Resnick
425.988.2898