the modern workplace - hawaiian telcom · the modern workplace - the evolution of business...
TRANSCRIPT
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The Modern Workplace -
The Evolution of Business Productivity
David TottenOffice 365 Solution Sales Director,
US Corporate Accounts, Microsoft
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T H E W O R L D H A S C H A N G E D
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O F T H E F O RT U N E 5 0 0
I N 1 9 5 5 …
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%89A R E G O N E
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T H E W O R L D I S N O W A
G I A N T N E T W O R K
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INFORMATION MOVES SLOWLY
COMMAND AND CONTROL
T R A D I T I O N A L H I E R A R C H I E S
INFORMATION TRAVELS FAST
LEARN AND ADAPT
R E S P O N S I V E N E T W O R K S
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F IXED WORKFORCES
S ILOED TEAMS
T R A D I T I O N A L H I E R A R C H I E S R E S P O N S I V E N E T W O R K S
LEVERAGE THE ON -DEMAND
GLOBAL TALENT POOL
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Always mobile, always moving
Collaborate early, often, and always
Grown up on social networks
T H E M O D E R N S T U D E N T
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60 If you can work from
anywhere, what is the role
of the modern workplace?
O F D E S K S A R E V A C A N T
%
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People value communities of
innovation that provide access to
knowledge and accelerate their
learning6xC O W O R K I N G S P A C E S
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M O D E R N CO L L A B O R AT I O N
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M O D E R N M E E T I N G S
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MO D E R N CO N T E N T
C R E AT I O N
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M O D E R N M O B I L I T Y
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2013 2014 2015 2016 2017 20192018
20
15
10
5 INTERNET OF THINGS
PC, SMARTPHONE & TABLET
GROWTH OF CONNECTED DEVICES
1=1 BILL ION UNITS
0
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442020
ZETTABYTES
OF DATA4.42013
0.162006
1 ZETTABYTE = 1 B TERABYTES
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S AT YA N A D E L L A
W H AT I S S C A RC E
I N A L L O F T H I S A BU N DA N C E
I S H U M A N AT T E N T I O N
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68v
I N F I N I T E DATA ,
A PPS A N D D E V I C E S
— F I N I T E T I M E
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M O D E R N W O R K S P A C E
P E R S O N A L I Z E D
I N S I G H T
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M O R E F R E E D O M
M O R E S E C U R I T Y R I S K S
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POLICY TIP NOTIFICATION
End-user alert
POLICY TIP NOTIFICATION
Compliance Team notif ication
M O D E R N W O R K S P A C E
P E O P L E C E N T R I C
CO M P L I A N C E
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Monthly updates
Deliver new features and value
Minimize upgrade projects
IT Controls and insight using First Release
Accelerate adoption via Success Center
Approximately 3 year cycle
New features and value at major updates
Interim Service Packs
Next release targeted for H2 2015
A LWAYS
E V O LV I N G
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UNIVERSAL APPS FOR WINDOWS
EXPANDED DLP
MODERN APPS FOR ANDROID
OFFICE FOR MAC
UNLIMITED ONEDRIVE w/OFFICE 365INTUNE UPDATES
SKYPE CONNECTIVITY
DELVE AND OFFICE GRAPH
OFFICE 365 VIDEO
ENCRYPTION AT REST
UNIVERSAL APPS FOR WINDOWS
EXPANDED DLP
MODERN APPS FOR ANDROID
OFFICE FOR MAC
UNLIMITED ONEDRIVE w/OFFICE 365
INTUNE UPDATES
SKYPE CONNECTIVITY
DELVE AND OFFICE GRAPH OFFICE 365 VIDEO
ENCRYPTION AT REST
ALWAYS EVOLVING
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2015 H2
Office universal apps for Windows 10
Office 2016 release
Exchange Server v.next release
SharePoint Server v.next preview
OneDrive for Business sync v.next
Office for Mac
Office for Mac v.next Preview
Office 2016 Preview
Office Sway for consumers
Office 365 DLP & security enhancements
Office Graph extensibility
Skype for Business
2015 H1
UP NEXT IN 2015
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Social Email
Work Smarter
Security and compliance
F U T U R E O F E XC H A N GE
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Real-time co-authoring
Expanded Data Loss Prevention tools
Self-service predictive analytics and forecasting
O F F I C E C L I E N T
Simple cloud based attachment sharing
Tell Me
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Familiar experience and user love of Skype
Security, compliance and control of Lync
S K Y P E F O R B U S I N E S S
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Yammer integration
Newsfeeds
Dynamic sites
S H A R E P O I N T
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$(2,000,000)
$(1,000,000)
$-
$1,000,000
$2,000,000
$3,000,000
$4,000,000
$5,000,000
Initial Year 1 Year 2 Year 3
($113,361
)
$222,799
$1,719,923
$3,819,353
TOTAL COSTS TOTAL BENEFITS RUNNING TOTAL
$5.6M
163%three-year, risk-adjusted ROI
$1,348three-year, risk-adjusted NPV/user
7monthsfor Office 365 payback
468%Internal Rate of Return
For a composite 6,000 seat organization based
on surveys and interviews of actual Office 365
customers by Forrester Consulting.
IN NET PRESENT VALUE
OVER THREE YEARS
S U M M A RY O F T E IM I C R O S O F T O F F I C E 3 6 5
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FUTURE VISIONP R O D U C T I V I T Y
M I C R O S O F T 2 0 1 5
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OLD WORLD
Information scarce
Static hierarchies
Compete to win
Individual productivity
Focus on planning ahead
Efficiency of process
NE W WORLD
Information abundant
Dynamic networks
Collaborate to win
Collective value creation
Experiment, learn and respond
Effectiveness of outcomes
THE SHIFT
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N I M BL E , H I G H LY M O B I L E , CO N V ER SAT I O N - DR IV EN E X P E R I ENCES
R A P I D LY B U I L D S H A R ED I N T EN T & R E S P O N SIV EN ES S
HUMANACTIVITY
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DO MORE
TOGETHER
Enhance teamwork with multi-user
environments and digital canvases
designed for collaboration. Work more
effectively both shoulder-to-shoulder
and remotely
C O L L A B O R A T I V E
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BE WITH ME
See through others’ eyes, and share
experiences in real-time and across
language barriers
C O L L A B O R A T I V E
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HIGH EMPATHY
PRESENCE
Collaborate naturally across distances,
and interact with the same things as if
you were in the same room
C O L L A B O R A T I V E
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CONTE X TUAL
INFORMATION
SERVICES
Stay current, focused and productive
with the right information and
capabilities delivered at the moment of
need
I N T E L L I G E N T
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SMART PERSONAL
ASSISTANCE
Personal digital agents and
predictive intelligence services help
you focus on what’s important,
eliminate rote tasks and reach
desired outcomes faster
I N T E L L I G E N T
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WORK WITH
RE AL-TIME DATA
Invoke, visualize and model with
real-time data to gain insights on-
the-fly, support your discussions and
make better decisions
I N T E L L I G E N T
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MIXED NATURAL
INTERACTIONS
Interact with content and services on
your terms, using fluid combinations of
touch, voice, gesture, gaze, ink and
traditional inputs to get your work done
N A T U R A L
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HOLOGRAMS
IN MY WORLD
Interact in new ways with live 3D
holograms placed in your world and
contextual interfaces that augment
your tools and surroundings
N A T U R A L
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MODERN
E XPRESSION
Easily capture and express ideas
on-the-fly. Create beautiful,
interactive content across formats
using intelligent design engines and
dynamic, live data
N A T U R A L
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M O B I L E
SECURE
MOBIL IT Y
Move your experiences fluidly and
securely across locations and devices.
Rehydrate devices and environments
with your cloud-based workspaces
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ADAPTIVE
MOBIL IT Y
Extend and augment your experiences to
create richer modes of interactions by
taking advantage of the internet of things
and connected devices in your
environment
M O B I L E
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T H E W O R L D H A S C H A N G E D
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CRM
database
Complexity in modern marketing organizations
E-commerce platform
Cross-channel experience consistency
Campaign
managementWeb
analytics
Creative design
Lead
managemen
t
Mobile
marketing
Social media marketing
Conversion point optimization
Email marketing
Content / nurture marketing
Ad networksSEM / PPC
Marketingautomation
Retention programs
Cross- / up-sell campaigns
Revenue performance
analytics
Sociallistening Community
manager
Web content management
Emailmarketer
Social marketer
Businessanalyst
Adagency
SEO/SEMagency
CMO
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Today’s technology trends are sparking opportunity
58%of new IT investments
will directly involve
business executives
in 2013
80%of new IT investments
will directly involve
business executives
by 2016
70%of CIOs will
embrace a cloudfirst strategy
in 2016
Businesses must employ a connected
strategy—across mobile, social, cloud,
and information—to remain competitivemobile
social cloud
information
#1 tech priority
for both IT execs and
BDMs: “Improve
the use ofand analytics
to improve business
decisions and
outcomes”
data
Internet of things“Smart” assets will
make processes
more efficient, give
products new capabilities, and
spark novel business models
Mobile devices:
new primary design
point for end-user
access
Apps
85% of CxOsview IT department as key resource
for achieving strategic goals
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The CMO is transitioning to a technology leader
“By 2017 the CMO will spend more on IT than the CIO.”• Laura McLellan, Gartner Research Vice
President
of organizations today have a
Chief Marketing Technologist
48
81%
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CMOs top concern: Customer Experience
49
• Top marketing tech investments:
• Next 5 years: Transition from traditional marketing/selling to digital, buyer-driven everything
Analytics
Digital Marketing
End to End Customer Experience
Marketing Automation/Connected Marketing
Mobile
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But Marketing teams
are drowning in
technology choices
Jan 2014 947 cos.
Jan 2015 1876 cos.
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Microsoft Marketing Solutions
Bring customers into focus.
Transform big data into actionable data.
Cloud-first, mobile-first business.
Optimize for productivity.
Connect in moments that matter.
Making ads work, not just making more ads.
Bring these 3 elements together. Marry the power of IT and the insights of marketing.
Marketing Analytics
Digital Marketing
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CMO
USE CASE #1
I need to
know what’s
going on
with our
website
& social
presence.
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Marketing Analytics
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Interactively visualize data
to uncover insights &
share in the cloudAdd predictive analytics to your
reports for forecasting and
population plotting
Access touch-first reports across
devices, anywhere for Mobile BI
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Digital Marketing - My Shoe Shopping Journey
Special Offer EMail
Search
Social Channels
Store
Price Comparison
Mobile
eCommerce Shop
DealSocial Channels
eCommerce Shop
Special Offer EMail
Mobile
Talk
Store
Coupon
EMail Campaign
Display AD Campaign
Re-Targeting Campaign
Social Listening
Coupon Campaign
Social Media Campaign
Data Driven Targeting Campaign
Up Selling Campaign
Cross Selling Campaign
Shoe Magazine
RTAAgency/Networks
Agency/Networks
DMPAgency/Networks
DMPDMPAgency/Networks
DMPAgency/Networks
Insights, Predictive Modelling, Unified View of each Lead/Customer
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Nike
61
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Collaboration
Marketing Operations and Collaboration
Content Calendaring
Social• Multichannel Campaigns
• Optimize budget allocation
• Resource Management
• Schedule ads, book media
• View tasks/calendar
• Accept tasks, report status
• Record time
• Lead Management/Scoring
• Collaborate with others in
Creative Services
Communications
Content
Management
Document Management
Marketing
Analytics
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PEOPLE CENTRIC
COMPLIANCE
PERSONALIZED
INSIGHT
MODERN
COLLABORATION
T H E M O D E R N W O R K P L AC E
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THANK YOU.