the mobility revolution and the power of social media (gerd leonhard at acte09 in prague)

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The Mobility Revolution & the Power of Social Media Futurist Strategist Author & Blogger www.mediafuturist.com twitter.com/gleonhard

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A presentation on how mobile and social media trends impact business, in general, and the corporate travel industry, in particular. The social media and mobile Internet explosion is resulting in unprecedented changes in communications and commerce. The need to reduce CONTROL to get more SHARE is evident... but how can this be done within large organizations? How can social media add value, and what are the risks? Find out more at http://www.mediafuturist.com and http://www.gerdtube.net (videos)

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Page 1: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

The Mobility Revolution & the Power of Social Media

‣ Futurist‣ Strategist‣ Author & Blogger

www.mediafuturist.comtwitter.com/gleonhard

Page 2: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Thinking one step ahead is crucial

Page 3: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Social MediaMobile

From the latest Morgan Stanley Web 2.0 presentation:

Page 4: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

“Unprecedented Change in Communications and

Commerce”

Page 5: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Source: Slideshare

Page 6: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

(Almost) everything you used to do on the Computer is shifting to Mobile Devices

Page 7: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Source: JapanWireless.com

Page 8: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

i.mediafuturist.com

Mobile + Social + Sharing + Conversation

Page 9: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Mobile + Social + Sharing + Conversation

Page 10: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Now, things happen in Conversation

Source: Business Week

Source: Businessweek.com

Page 11: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Mobile Internet: a major Game Changer

Page 12: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Expect more of this: Real-Life + Mobile + Internet

Imagine your own content & comments (via your Intranet?)

- available here!

Source: Wikitude / Youtube

Page 13: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Trend Examples: Mobile Applications

Page 14: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

“Let me see a quick video” or “Let me get some quick recommendations for seats” or “what did John think about this hotel...”

Filtering will become more and more important

Page 15: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Mobile devices become universal remote controls

Software & media ‘clouds’Location based services

Personal data cloudsBuying / paying

SharingVideoNews

Me & My Stuff

Page 16: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Imagine a ‘Reader’-like place for all content & data

Page 17: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

From Don Tapscott *Wikinomics: Enterprise 2.0

Page 18: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)
Page 19: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

A Mobile, Always-on, Connected Culture

Page 20: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

The mission: constantly add great value!

Page 21: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

The culture of API: use theirs to build yours!Integrate existing platforms & tools e.g. Dopplr, Twitter, Facebook, Google Maps, via widgets, mashups and APIs

Page 22: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

The World’s OS is shifting towards Connected &

Social

Page 23: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

The world is getting more noisy every day

Source: Clay Shirky

Page 24: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

The Fragmentation Challenge

Page 25: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Some valuable filtersRelevant social interaction. Meaningful curation, selection, recommendation.

Personal connections. Real-time resources and instant assistance. Finding & being found.

Connect where, when and how you need it.

Page 26: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Abundance of...Many new Products &

Services Trusted Opinions

Content ConTEXT & Trusted Filters

Connectivity Personal & Peer Spaces

Machine Intelligence Human Ingenuity & Creativity

Numbers of ‘Connections’ Actual Relationships

Scarcity of....Every abundance creates new scarcity

Page 27: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Example in Media & Content: Content + Context + Connectivity +

Community + Convenience +++

Page 28: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Adding value for Travelers - the 2.0 way

Information + Opinion + Context +

Connectivity + Community + Convenience

++++++

Page 29: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

The ‘Risks’ of Social Media

Page 30: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Ford: taking the risk

Page 31: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Social Media beats eMail,

Video beats Search

Page 32: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Sooner or later...

No conversation, No openness,

No trust = No business

Page 33: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Welcome to Communication 2.0

Real-Time

Interactive

Audio & Video

MobileDe-centralized

Page 34: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

How can you give your clients something that makes them happy, that adds value, that

generates trust?

Page 35: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

Real-Time

Mobile

Video

Social

Seize the day!

Page 36: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)
Page 37: The Mobility Revolution and the Power of Social Media (Gerd Leonhard at ACTE09 in Prague)

email me at [email protected]/gleonhard

facebook: gleonhardmore presentations at

www.mediafuturist.com

Thanks for your time